Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2527 Users

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    Citibank Personal Loan Customer Care Number

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I had closed my personal loan with Citi Bank. The interest rate was high but service wise they are pretty good. They provided a door step service for document collection. They do charge for pre closure. They have sanctioned the loan on time.
      Was this review helpful? 0
      , secunderabad
      Reviewed on Nov 23, 2017
    • Citibank Personal Loan
      "Good Communication"
      0.5 4.0/5 "Great!"
      The communication put forth by Citibank in regards to my Personal Loan was good. They called me on regular interval and gave me good amount of informations. Their Rate of Interest of 12.99% is pretty good. They informed me the reason for not getting the Loan, which I was okay with. They are top notch Bank with good communication.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 22, 2017
    • Citibank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The service was fine with citi for my personal loan service but there is no proper response from citi they called me but I was busy that time they said they will call me after ten days but no response from citi bank executives there is no clarity with the service no proper communications with citi executives of CITI bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 22, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The Citibank personal loan service was good and I got the required loan amount. I got the loan amount within a day time. My personal loan was pre approved. I never submitted any documents with Citibank, but they have approved the loan immediately. The customer support is excellent with Citibank.
      Was this review helpful? 0
      , kolkata
      Reviewed on Nov 21, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for the personal loan from Citi bank, my loan application was closed because i have taken loan from the Citi bank credit card and not from the Citi bank. The customer service was good and they responded on time, i liked their way of approaching. The rate of interest is way high when compared to other banks.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 20, 2017
    • Citibank Personal Loan
      "No response"
      0.5 1.0/5 "Really Bad"
      I applied for a personal loan with CITI bank but i did not got any proper response from the bank end. Thus my application got closed. I waited for there call and no one from the bank end turned up till now. The customer service and response of the bank is not up to the mark.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 20, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      I have applied for the personal loan from Citi bank, my loan application was closed because there was no proper response from the bank. They have sent an OTP code to my official email id, but i did not receive any OTP code and also i have requested for address change. Customer service was good but there was no proper response. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 20, 2017
    • Citibank Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      It was a good experience with CITI bank for my personal loan service but I am disappointed that there is no proper information was provided during the process but the customer service was prompt and the interest rate they offered me was fine when compared to others it was nice service from CITI bank for my personal loan service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 20, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for a personal loan with CITI bank. They collected the documents within the same week after submitting the application through online. My personal loan got approved and disbursed my funds very lately because there was problems in documentation from my end. They offered me the loan with 0.5% as the processing fees which I feel it's nominal and I don't exactly remember the rate of interest.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2017
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Citibank has processed my personal loan on time and the customer services are excellent. The process was very convenient and the loan amount disbursed is also good. There are no hassles and I am very much happy with the banking services as they have always been perfect.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 18, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the personal loan from Citi bank, my loan application was closed becausei have taken the personal loan from other bank. The customer service was good and i liked the ways they responded, they followed up on time. The only issue was the rate of interest which is high when compared to other banks.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 18, 2017
    • Citibank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have applied for a personal loan with CITI bank the service was very good with CITI bank but I was not required with the loan service currently they quoted me with a better interest rate and the customer service was also good it was totally a good experience with CITI for my personal loan service.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      It was been eight months I using the personal loan service from CITI bank they offered me a loan amount of 1.82 lakhs. The customer service was good compare to others they offered me a interest rate of 13.49 which was fine compare to others it was a good experience with CITI bank for my personal loan service.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Disappointed service"
      0.5 3.0/5 "Satisfactory"
      I have given all the details to the Citibank , but I haven't got any response from Citibank in regards to my personal loan application and I got disappointed with their bank service. The rate of interest and the charges are low with Citibank when compare with others.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The Citibank never gave any call in regards to my personal loan application, The rate of interest which was offered by Citibank was low when compared with others, The response part need to be improved with Citibank. The follow up need to be focused with Citibank
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the personal loan from Citi bank, my loan application was approved and the requested amount was disbursed. The experience was very nice and my loan amount was approved within a week. Customer service was very good and they responded on time. No documents were required as i already hold a salary account with this bank. The process was very smooth and easy. Rate of interest of 12.24% is best rate in the market.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Needs to improve"
      0.5 3.0/5 "Satisfactory"
      I have applied for the personal loan from Citi bank, my loan application was closed because there was an issue with my CIBIL score. When it comes to customer service, they just called once and there was no further follow up done, they did not respond. The rate of interest was nominal when compared to other banks.
      Was this review helpful? 0
      , pune
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Zero response"
      0.5 1.0/5 "Really Bad"
      Citibank has not contacted me for the personal loan. It has not been a good experience as I got no response from the bank to acknowledge my details. I have no information on the interest rate and charges. It would be better if the bank contacted the customer in time of need.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 17, 2017
    • Citibank Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience with CITI bank was good, they provided door step service for the collection of documents, the process was very smooth and easy. Customer service was best and they responded well. The loan amount was for Rs 2 lakhs with the rate of interest of 12.00% which was the best rate in the market.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 16, 2017
    • Citibank Personal Loan
      "Need Improvement"
      0.5 1.0/5 "Really Bad"
      When I have applied personal loan from Citibank I haven't got any call back from Citibank, in regards to my personal loan application. The rate of interest which Citibank was offered was average when compared with others. The response part needs to be improved with Citibank.
      Was this review helpful? 0
      , noida
      Reviewed on Nov 16, 2017
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