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  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2751 Users

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    Citibank Personal Loan Customer Care Number

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079-40015740
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240-6659002
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 - 67739333
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172-6650900
    Chennai 163, Anna Salai, Chennai- 600002. 044-42274444
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422-4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    • 011 – 66125400
    • 011-49231800
    • 011-49812901
    • 011-30035000
    • 011-49231700
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0129-4182250
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124-4893918
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040-40005834 +91-40-66017101 / +91-40-33767101
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141-4053302 / 0141-4053300
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 0484-4196500
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    • 033 44003538 / 033 44003510
    • 033 44095015 / 033 44095017
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522- 4031203 / 0522- 4031204
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    • 022-25981401
    • 022-40765172
    • 022-61190919
    • 022-61416010
    • 022-61416010
    • 022-61534036
    • 022-40532123
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 0712-662-3101
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 0253-6647007
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0120 - 4396530
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020-66064200
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261-4082707
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 0265-6639210

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      My personal loan application was approved with CITI bank and the experience was good, the process took 4-5 days to complete. The loan amount was for Rs 3 lakhs for 2 years with the interest rate of 13.25% which is nominal rate. Customer service was good and they followed up on time.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 17, 2018
    • Citibank Personal Loan
      "GOOD SERVICE "
      0.5 4.0/5 "Great!"
      Documentation and processing was easy which i felt, i got the loan value on time, customer service from the citi bank was explanatory, about the rate if interest which is between the nominal and the high, its a 4 years loan, with auto debit payments.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 14, 2018
    • Citibank Personal Loan
      "Fast process. ROI can be reduced"
      0.5 4.0/5 "Great!"
      Citibank has offered me a personal loan and the process was quick. I got the loan within five working days and I also got the loan as needed. The rate of interest is of 13.25% and the processing fee is zero. It would have been better if the interest rate was lesser.
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 13, 2018
    • Citibank Personal Loan
      "Process is good"
      0.5 4.0/5 "Great!"
      Citibank is overall good and I have taken my personal loan with them. The documents were taken from me on time and I had to submit them physically. The rate of interest and the processing charges are also good. The disbursement also happened on time.
      Was this review helpful? 5
      , bangalore
      Reviewed on Aug 04, 2018
    • Citibank Personal Loan
      "Good and clear process"
      0.5 3.0/5 "Satisfactory"
      I have a personal loan with Citibank. The process of documentation is good. It was taken from me on time. I also got the promised rate of interest. They informed me a rate of 10.49% and I got the same. The only drawback is the ECS transaction. It does not get debited from my account. I need to pay it online.
      Was this review helpful? 6
      , bangalore
      Reviewed on Aug 03, 2018
    • Citibank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with Citibank 4 years back. The loan amount was 7 lakhs and the interest rate was high . The tenure period was 5 years. The process was very satisfactory and i had a smooth documentation here. The processing fee is 1% and the pre closure is after 1 year here.
      Was this review helpful? 5
      , bangalore
      Reviewed on Jul 27, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken my personal loan with CITI bank 10 years back. I have a faced a major issues with EMI deductions and i have even raised a complaint also then the step was taken but i have went through a lot of issues due to that . My Credit score was also affected which was very disappointing . I have taken 50,000 and the interest rate was satisfactory .
      Was this review helpful? 7
      , hyderabad
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Citi bank for Rs. 5.7L for 4 years. It was very good, The interest was normal. I got the loan amount with in a week. There was a bank strike other than that there were no issues during the loan application.
      Was this review helpful? 5
      , bangalore
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with CITI bank . I had a wonderful experience here . The loan amount was 4 lakhs and the interest rate was quite satisfactory The EMI period was 5 years . The process was very excellent and they have sanctioned the loan with the committed time. It was quite smooth and i did not expect it to be so easier but it was good.There is no delay at all and the documentation was also perfect.
      Was this review helpful? 2
      , new delhi
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from the Citibank for 4 lacs , The interest rate mis very high. I got the loan amount with in a day and credit to the account. The application and the documentation was really easy and hassle free. They need to lower the interest rates in par with other providers.
      Was this review helpful? 6
      , new delhi
      Reviewed on Jul 17, 2018
    • Citibank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It had been a very good experience i had with them in taking this personal loan where the process in getting the loan had been easy and smooth where the loan amount also had been satisfactory. The interest rate had been good with them where it was not much higher. There has not been any hassle so far.
      Was this review helpful? 4
      , kolkata
      Reviewed on Jul 12, 2018
    • Citibank Personal Loan
      "Very Good Service"
      0.5 3.5/5 "Pretty good"
      I had taken this loan almost a year back and it had been a very good experience with them. The loan amount which they where providing had been satisfactory and the interest rate with them has been okay and it was not that high. There has not been any issues faced with the services of them.
      Was this review helpful? 3
      , mumbai
      Reviewed on Jul 12, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with CITI bank 1 month back. The rate of interest was very high and the loan amount was 1 lakh . The EMI period is 2 years . The process was quite easy and i had a simple documentation since i am holding a card here. The processing fee was 1% and the followup's done properly.
      Was this review helpful? 3
      , chennai
      Reviewed on Jul 12, 2018
    • Citibank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with CITI bank and my loan experience was good, the loan amount was for Rs 1.5 lakhs with nominal interest rate when compared to other banks. Customer service was good and the tenure for this loan is 4 years. No preclosure is allowed for first 6 months.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jul 11, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I had taken this loan from them in the year of 2015 and the process in getting the loan had been easy and smooth. The loan amount which they had provided had been satisfactory but the interest rate with them had been on the higher end but it has not been a problem.
      Was this review helpful? 1
      , kolkata
      Reviewed on Jul 07, 2018
    • Citibank Personal Loan
      "Very nice experience"
      0.5 5.0/5 "Blown Away!"
      I have applied the personal loan of 1.20 lakhs and they have sanctioned the same amount. They have offered me a interest rate of 22% per annum. Their is no processing fee for this loan. I have done the online documentation process. They have sanctioned the loan on time. Everything fine with the CITI personal loan.
      Was this review helpful? 3
      , mumbai
      Reviewed on Jul 06, 2018
    • Citibank Personal Loan
      "Average"
      0.5 2.0/5 "Expected more"
      I have approached CITI bank for my personal loan process. I got a call once and later they did not taken the process forward. I am not satisfied with the customer service and responses . The loan amount was 2 lakhs and the interest rate was satisfactory . They did not contact me for the documentation process itself which was disappointing ,
      Was this review helpful? 2
      , noida
      Reviewed on Jul 06, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with CITI bank. I tried applying through the website but later i couldn't apply due to the technical error, the application was closed. I was expecting 4 lakhs loan amount and i have got loans from the banks. The customer service and responses was good.
      Was this review helpful? 3
      , chennai
      Reviewed on Jul 05, 2018
    • Citibank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with INDUSIND bank 2 months back. The loan amount was 1,50,000 and the interest rate was very high . The customer service and responses was up to the mark. Its a paperless process and the processing fee was very high . They have sanctioned the loan with the committed time .
      Was this review helpful? 2
      , chennai
      Reviewed on Jul 03, 2018
    • Citibank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have take personal loan from the citi which they approved and the amount is reflected in 15 days ,its instant approve process. As am satisfied with the rate of interest 13%which is quiet high. They provided the tenure period of 4 year and i make the payment monthly though ECS.. There is no processing fees also,
      Was this review helpful? 2
      , chennai
      Reviewed on Jul 03, 2018
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