Multiple banks. Different interest rates. Call it a "conflict of interest".
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    We found 1 Citibank Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    11.49% - 15.99% Fixed
    0.5%
    30L Max
    1-5 Years
    Response Time Within 30 minutes
    Rs.1,000 Amazon voucher free Ad
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    Customer Reviews

    Citibank Personal Loan Customer Care Number is Rated as "Great!" by 1862 Users

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    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

     Citibank Personal Loan Offers
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road,  Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

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  • Personal Loan Reviews

    • Citibank Personal Loan
      "Very good services"
      0.5 5.0/5 "Blown Away!"
      Since I changed my mind I did not go ahead for the personal loan with Citibank. There were too many calls, which upset me and I did not go ahead. The interest rate and processing charges was also a good deal overall. No hassles overall with the experience.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      Citibank was good in the response after I applied for the personal loan. I did not go ahead because they did not offer me the interest rate I was looking for. I needed a rate below 11% and the bank was offering a rate of 12%. The processing charges were high.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "Need Improvement"
      0.5 4.0/5 "Great!"
      I didn't get the personal loan from CITIBANK. I got the call from Citibank executive in a day's time. They told me to submit the documents to the executives but no one turned up and finally I got a text from CITI saying that my personal loan application got cancelled. They haven't revealed the reason why they have cancelled my application. The rate of interest is high , when compared with others.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "Response part has to be improved"
      0.5 1.0/5 "Really Bad"
      There was no response from CITI Bank, no body contacted me with regards to the loan process. In fact no one reached me to collect the documents. I had waited for a week then I have processed personal loan with some other bank. Compared to CITI service HDFC is the best.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "Communication gap should be avoided"
      0.5 1.0/5 "Really Bad"
      I have not received any call from CITI Bank, Almost I have waited around two to three days. Even I didn't get any welcome call from CITI bank on the loan process. Then I applied to TATA Capital, they proceed the loan very quickly. Finally I got a call from CITI bank, at that time I have processed my loan with other institute.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I got a call related to the personal loan balance transfer from Citibank. I got confirmation from Hsbc that I can do a balance transfer after 1 year. The rate of interest is nominal with Citibank, which is comparable. So that was the reason I can't proceed with the Personal Loan with Citibank. I can say it was good service with Citibank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2017
    • Citibank Personal Loan
      "Response part has to be improved"
      0.5 3.0/5 "Satisfactory"
      The bank have not contacted me on particular time, Hence I have taken loan from other institute. I waited around two days, there was no response then I got a call from CITI Bank but at the time I have processed my loan with some other financial institute.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • Citibank Personal Loan
      "Its Good"
      0.5 5.0/5 "Blown Away!"
      I got a better offer from AXIS, I felt preclosure option and processing fee is not good in CITI. They are taking 2% of processing fee for the loan closure and there is no part payment in CITI. Hence I took a personal loan from AXIS bank, but I am happy about CITI service is good.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • Citibank Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      I already have a saving account with Citi bank, so their executive called me directly for the personal loan. They offered me good interest on loan. They came to my office and collected the papers. CITI bank disbursed the amount within four days. I took the amount of Rs.4 lakhs tenure of 2.5 years and my EMI is Rs.15,095. CITI bank has a locking period of one year, then I can close the loan by paying 2% of preclosure charges.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jun 21, 2017
    • Citibank Personal Loan
      "Loan process should be simple"
      0.5 3.5/5 "Pretty good"
      I had refused to process my personal loan with CITI bank, because they have asked me for the reference address, I felt the document process very inconvenient. They should make their documentation very simple and reference address detail should also be avoided.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 21, 2017
    • Citibank Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      Previously I have taken personal loan from CITI bank, now it got closed and I got my NOC letter. They have done a fast loan process, and offered me nominal interest taken some reasonable processing fee from the disbursement. I am very happy of their service.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 21, 2017
    • Citibank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I have asked to waived off the fore closure charges with Citibank personal loan , but they haven't agreed to do it, so that was reason, I can't proceed with CITIBANK personal loan application. The customer service and the response part was good with Citibank. The rate of interest is also nominal with Citibank personal loan. I would like to say, It was an very good service with Citibank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The Citibank executives gave a call and spoke about my personal loan application. The customer service with Citibank was good. The rate of interest is nominal with CITIBANK. My personal loan didn't got approved from the Citibank because the additional documents were needed to proceed with the loan so that was the reason I haven't proceeded with the Citibank personal loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Fast process"
      0.5 5.0/5 "Blown Away!"
      I guess it was a time consuming process, when I approached the CITI bank for the personal loan through online channel. Hence I took the personal loan directly from CITI bank. Immediately the bank disbursed funds . I took the loan amount of Rs. 1.5 lakh and this was for a tenure of 3 years.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I am happy with CITI bank service, they called on the loan process, shared the information regarding the personal loan. Finally I have arranged a money by own source, hence there was no requirement to take personal loan from CITI. They offered good interest as compared to other banks.
      Was this review helpful? 0
      , pune
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "ROI is high"
      0.5 4.0/5 "Great!"
      The only reason I did not go ahead with Citibank is because of the rate of interest. I got a better deal from another bank. Citibank offered me a rate of 11.99% and I got 10.99% from my other bank for the personal loan. The processing charges were nominal.
      Was this review helpful? 0
      , greater noida
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Its really good"
      0.5 5.0/5 "Blown Away!"
      My requirements was closed, I didn't take loan from any of the bank. But there was no need hence I have closed my CITI personal loan request. Their service is good, they have called and informed about the loan procedure. Interest rate is also good compared to other banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Services are good"
      0.5 4.0/5 "Great!"
      Due to banking norms, I could not proceed with the personal loan from Citibank. The bank responded on time and checked about my requirement. They were also quick enough to inform me that the status of the loan. The interest rate and processing charges was normal.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Average "
      0.5 3.0/5 "Satisfactory"
      I have not availed the personal loan with the CITI bank because I got the better rate of interest from some other bankers. I have not got any calls from the CITI bank and I would like to suggest that CITI bank should improve their customer service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 20, 2017
    • Citibank Personal Loan
      "Its Good service"
      0.5 5.0/5 "Blown Away!"
      I was unable to get all the documents from CITI bank on time. CITI bank had requested for the current address proof and my house owner also not provided the rental agreement because of that reason my application got closed. They are very stick in their process but they offered very good interest rate of 12% and it is really good.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 20, 2017
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