Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2887 Users

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    Citibank Personal Loan Customer Care Number

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    City Address 24/7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079-40015740
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240-6659002
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 - 67739333
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172-6650900
    Chennai 163, Anna Salai, Chennai- 600002. 044-42274444
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422-4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    • 011 – 66125400
    • 011-49231800
    • 011-49812901
    • 011-30035000
    • 011-49231700
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0129-4182250
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124-4893918
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040-40005834 +91-40-66017101 / +91-40-33767101
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141-4053302 / 0141-4053300
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 0484-4196500
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    • 033 44003538 / 033 44003510
    • 033 44095015 / 033 44095017
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522- 4031203 / 0522- 4031204
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    • 022-25981401
    • 022-40765172
    • 022-61190919
    • 022-61416010
    • 022-61416010
    • 022-61534036
    • 022-40532123
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 0712-662-3101
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 0253-6647007
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0120 - 4396530
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020-66064200
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261-4082707
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 0265-6639210

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan a couple of years back and the experience has been quite good, where there has not been any delay in getting the loan. The interest rate which they had offered has been nominal when compared with the market rate and there has not been any additional charges which they had made.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 12, 2019
    • Citibank Personal Loan
      "Fast approval with super service"
      0.5 5.0/5 "Blown Away!"
      Based on the credit card I got the personal loan, they are very transparent, but I felt rate of interest is higher around 16% for the tenure of 4 years. On time loan sanctioned without documents, because KYC was already happened for credit card.
      Was this review helpful? 1
      , chennai
      Reviewed on Feb 12, 2019
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding Citi bank personal loan for long time, they have given me loan as complimentary like i have use credit card with this bank, and the loan amount they have given me was sufficient. and the rate of interest they have charged me was sufficient, and their processing fee they have charged me was nominal. i am planing to close this bank loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 11, 2019
    • Citibank Personal Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      The reason for taking the personal loan with the CITI BANK is because the rate of interest is lower so i have taken this loan. The documentation process is very good also i got the loan within 20-25days. The duration for repaying the loan is for 3 years.
      Was this review helpful? 1
      , bangalore
      Reviewed on Feb 11, 2019
    • Citibank Personal Loan
      "Best service"
      0.5 4.0/5 "Great!"
      I have applied for citi bank personal loan recently.They have given me sufficient loan amount, but i am not happy with the rate of interest they have charged me . They have charged me up to 13% which is high compare to market value ,the loan was on time, and the reason for choosing this bank loan as i have my salary account with bank ,and the processing fee they have charged me up to 1200 it was nominal,their service is okay, but i am concern with rate of interest.
      Was this review helpful? 2
      , chennai
      Reviewed on Feb 09, 2019
    • Citibank Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      The customer service and response was better with Citi Bank. The rate of interest was okay and there was no processing fee for my personal loan. They took little longer for the disbursement. The documentation procedure went smooth. The loan duration is 2 years.
      Was this review helpful? 4
      , bangalore
      Reviewed on Feb 01, 2019
    • Citibank Personal Loan
      "Excellent "
      0.5 5.0/5 "Blown Away!"
      I am very much satisfied with the loan process from Citi Bank. They haven't charged processing fee and also given me a corporate interest rate. It was competitive and disbursement was happened on the promised date. The documentation process was simple.
      Was this review helpful? 3
      , pune
      Reviewed on Feb 01, 2019
    • Citibank Personal Loan
      "Excellent & Satisfactory"
      0.5 5.0/5 "Blown Away!"
      The interest rate is nominal with Citi Bank. I had taken 1.50L there was no processing fee with the rate of 10.99%. I have completed the loan on time and there was no penalty. The tenure was 12 months. They have credited the amount with in 24 hours to my account.
      Was this review helpful? 5
      , chennai
      Reviewed on Jan 30, 2019
    • Citibank Personal Loan
      "Good but need an improvement"
      0.5 3.0/5 "Satisfactory"
      My personal loan was processed with Citi Bank through online channel. The documentation process was lengthy and they did verification for many times. The interest rate and processing fee is moderate. They have delivered the loan within 2 months. The customer service is average.
      Was this review helpful? 3
      , mumbai
      Reviewed on Jan 29, 2019
    • Citibank Personal Loan
      "Interest rate should be reduced"
      0.5 5.0/5 "Blown Away!"
      I was taken the personal loan for 16% of interest from CITI bank, I taken it around 2006 then I closed it on 2010. The overall experience was good, no other bank can reach their limit only the concern about the interest.. I am a customer for Citi bank from 2001.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 28, 2019
    • Citibank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The experience i had with this loan was quite good and the loan amount which they had provided has been sufficient as well. The interest rate with them has been nominal and there has not been any extra charges other than the processing fee which they had made.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 26, 2019
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I had a personal loan with CITI BANK and have completed before one year. The rate of interest was around 11.9% which am satisfied. They have provided a proper service and the customer service is always good. The process was immediate and there was no documentation given since hold a salary account.
      Was this review helpful? 4
      , chennai
      Reviewed on Jan 25, 2019
    • Citibank Personal Loan
      "Good Experience"
      0.5 4.5/5 "Excellent!"
      I took the personal loan for the amount of Rs. 5 lakhs from CITI bank, the interest rate is low taken it for one year, The customer service is good and I got the money to the account within 5 minutes of time, I took the loan for four years, I paid for two years.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 24, 2019
    • Citibank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan from Citi Bank through online portal. The customer service is very good. They have delivered the loan within 4 to 5days. I have uploaded the documents online also executive came for verification. The rate of interest is less compared to other banks but processing fee is around 5K which is high. The loan duration is 5yrs.
      Was this review helpful? 3
      , chennai
      Reviewed on Jan 23, 2019
    • Citibank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I am not that much satisfied with this experience with this loan, because the interest rate with them has been higher than what they where promising initially, where the promises where not fulfilled. The loan amount has been fine, and there has been some processing fee as well. Their customer support has also been helpful as well.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jan 22, 2019
    • Citibank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      There was no charges like processing fee with this loan and the process was fast and quick where it was seamless and was done within the promised time. The loan amount has been sufficient and the interest rate was okay and there was no charges. The customer support was helpful.
      Was this review helpful? 4
      , navi mumbai
      Reviewed on Jan 19, 2019
    • Citibank Personal Loan
      "Rate of interest should be reduced"
      0.5 4.0/5 "Great!"
      Citi bank rate of interest is too high for the amount of Rs. 3 lakhs, they have taken some processing fee from the disbursement but it was quite nominal. The documentation process was smooth, on the expected time I got the loan amount from the bank.
      Was this review helpful? 6
      , hyderabad
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "CITI bank not recognized the low salaried people."
      0.5 3.0/5 "Satisfactory"
      I have applied the personal loan with CITI bank but they have rejected the loan due to the documentation issue. They have offered me a 18% rate of Interest rate and processing fee of 1.5% which is too high. I have applied the loan amount of Rs. 2 lakhs. The process is very long.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "Easy process and good options"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Citibank. It is a ready credit loan. The rate of interest and processing charges are nominal. This option was a pre approved loan of two lakhs. The pre closure is also convenient as I can even close the loan the next day.
      Was this review helpful? 4
      , pune
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "Very Good Loan Experience"
      0.5 4.0/5 "Great!"
      As per my requirement they have approved the loan amount hence i have chosen the CITI bank. CITI bank customer care service is really nice. I have got the loan on time. Documentation process is smooth and good. I don't face any issue with the CITI bank personal loan.
      Was this review helpful? 5
      , hyderabad
      Reviewed on Jan 18, 2019
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