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  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2823 Users

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    Citibank Personal Loan Customer Care Number

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079-40015740
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240-6659002
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 - 67739333
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172-6650900
    Chennai 163, Anna Salai, Chennai- 600002. 044-42274444
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422-4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    • 011 – 66125400
    • 011-49231800
    • 011-49812901
    • 011-30035000
    • 011-49231700
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0129-4182250
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124-4893918
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040-40005834 +91-40-66017101 / +91-40-33767101
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141-4053302 / 0141-4053300
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 0484-4196500
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    • 033 44003538 / 033 44003510
    • 033 44095015 / 033 44095017
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522- 4031203 / 0522- 4031204
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    • 022-25981401
    • 022-40765172
    • 022-61190919
    • 022-61416010
    • 022-61416010
    • 022-61534036
    • 022-40532123
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 0712-662-3101
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 0253-6647007
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0120 - 4396530
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020-66064200
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261-4082707
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 0265-6639210

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I had good experience with CITI bank in terms of personal loan, but the email address was incorrectly updated because of this the process got delayed , apart from that everything is good. I have obtain the loan with the interest rate of 11% it was nominal.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 10, 2018
    • Citibank Personal Loan
      "Response part should be improved"
      0.5 4.0/5 "Great!"
      I faced some difficulties in customer support, I didn't get the proper information on the loan disbursement happened more than a week, I suggest to work on the process its not upto the mark. Then I need to follow up the plot no got mismatched they taken some time. Interest rate is good on the personal loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 09, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the CITI BANK , It was good, online I got the loan with in a day. Everything was online. The interest rate is nominal when comparing with the other banks in the market. Overall it has been a good experience. The tenure period is for 2 years.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 09, 2018
    • Citibank Personal Loan
      "Its Good Experience"
      0.5 5.0/5 "Blown Away!"
      The rate are really competitive and what I ever I required, Citi bank have fulfilled my requirement, the process went so good and convenient I would especially easy to approach through online and I got the disbursement on time. They do have part payment options.
      Was this review helpful? 0
      , mumbai
      Reviewed on Dec 09, 2018
    • Citibank Personal Loan
      "Good in Need"
      0.5 4.0/5 "Great!"
      I was planning for a personal loan and i applied with Citibank . Well 48 hours were more than enough to get my application processed and i was pretty happy about it. When i look at the interest rates , i find the interest rates are reasonable here. It s good to go bank and they consider customers need.
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 08, 2018
    • Citibank Personal Loan
      "GOOD"
      0.5 4.5/5 "Excellent!"
      There is no particular reason for taking the personal loan with the CITI BANK. The process it took 14 days to get the loan it is the long process but the documentation process is smooth. The loan amount is good and the rate of interest is of 13% approx.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 08, 2018
    • Citibank Personal Loan
      "Satisfactory"
      0.5 4.5/5 "Excellent!"
      My personal loan is with Citibank and the banking process is fine. The customer support and response is good. There are no issues to get the loan. The interest rate and processing charges is normal too. Overall it has been supportive and satisfactory.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 08, 2018
    • Citibank Personal Loan
      "GOOD"
      0.5 4.0/5 "Great!"
      There is no processing fee with the CITI BANK so i have taken the loan with this bank. The process is delay to get the loan with this bank but the loan amount is sufficient with this bank. The rate of interest is of 13.5% which is nominal.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 08, 2018
    • Citibank Personal Loan
      "Needs to be Quick."
      0.5 5.0/5 "Blown Away!"
      I had applied for a personal loan with Citibank and well took a bit time to get processed. I applied it though an On-line sources, and the interest rates which i find is reasonably fine . During the porcess of getting approved i was getting so many mails and messages from the bank and only things they can work on is their time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 08, 2018
    • Citibank Personal Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      I had no issues to get the personal loan with Citibank. The process was fine and I got the loan as needed. The customer support and response is fine as well as they contacted me on time. I am not sure on the rate of interest and processing charges.
      Was this review helpful? 3
      , new delhi
      Reviewed on Dec 07, 2018
    • Citibank Personal Loan
      "Process is good"
      0.5 5.0/5 "Blown Away!"
      My personal loan is good overall with Citibank. The customer support is good. The process was fine. The documentation process was good too. The rate of interest and the processing charges is nominal too. It was easy and smooth to get the loan through.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 07, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My personal account was taken with CITI BANK , the loan amount they gave me 13.91lakh but i was expected 1400000. They charge 1 month interest . The rate of interest and processing fee was too nominal with this bank .Services was good with this bank . The tenure period is 48month .
      Was this review helpful? 0
      , chennai
      Reviewed on Dec 06, 2018
    • Citibank Personal Loan
      "Good Experience"
      0.5 4.0/5 "Great!"
      It was a good experience, they didn't take any processing fee it was one the advantage I got it. The processing took some time it was okay for me. The interest rate is bit higher I could mange, I think all the bank are offering same interest, hence its recommendable.
      Was this review helpful? 2
      , bangalore
      Reviewed on Dec 05, 2018
    • Citibank Personal Loan
      "Interest rate should be economical"
      0.5 5.0/5 "Blown Away!"
      Reason to chose CITI personal loan, because of the processing, I selected this bank. Within 4 days they completed the entire process, even the documentation was easy. The interest rate is also higher compared to other banks, processing fee is minimal.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 05, 2018
    • Citibank Personal Loan
      "Be a last option bank"
      0.5 3.0/5 "Satisfactory"
      I have a personal with CITI bank and i have purchased it one year bank. I paid the premium amount of Rs. 16965. I have applied the loan amount of Rs. 7.5 lakhs and the interest rate was 12.25% but they have initially 10.25% hence i'm not happy with the interest rate. The processing fee was Rs. 7000 approximately. They had some offer and given me a loan. The people who is working in bank is not much user friendly.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 05, 2018
    • Citibank Personal Loan
      "Foreclosure should be waived off"
      0.5 5.0/5 "Blown Away!"
      I felt Cit bank pre closure charges are high, there is a locking for one year, even after one year they are charing 4% of interest on foreclosure. Axis is providing no charges on pre closure part, after the disbursement of Citi loan only I got to know about Axis.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 04, 2018
    • Citibank Personal Loan
      "Quick service"
      0.5 5.0/5 "Blown Away!"
      CITI personal loan process was very easy, I am not an existing customer but still they done good job. The customer service people done the process on time, they disbursed the amt without any difficulties they gave me around 11% of interest for the tenure of one year.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Dec 04, 2018
    • Citibank Personal Loan
      "Easy Process for Personal loan"
      0.5 4.0/5 "Great!"
      I am an existing customer of bank, I got 11.2% of interest for 3 years of loan, the part payment, preclosure , balance transfer options are there. Till first year I am not suppose do part payment from 2nd year there is no charges applicable for any closure.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 04, 2018
    • Citibank Personal Loan
      "Miscommunication"
      0.5 1.0/5 "Really Bad"
      Earlier i have applied the personal with CITI. They have rejected my application due to that not maintaining the minimum criteria and without any intimation, they have reapplied the loan process and they have rejected it once again. When i called the customer care service for this, they have said for the assumption they have applied. They were giving an excellent interest rate which is 10%.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 04, 2018
    • Citibank Personal Loan
      "Very Good services"
      0.5 5.0/5 "Blown Away!"
      The CITI bank loan experience was good. I have applied the loan amount of Rs. 80000 and i have closed this loan also. I have selected the tenure period of 18 months. I have made the EMI amount which was nominal. I used to make the payment through ECS.
      Was this review helpful? 4
      , new delhi
      Reviewed on Nov 28, 2018
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