Multiple banks. Different interest rates. Call it a "conflict of interest".
  • loading

    We found 1 Citibank Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    11.49% - 15.99% Fixed
    0.5%
    30L Max
    1-5 Years
    Response Time Within 30 minutes
    Rs.1,000 Amazon voucher free Ad
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Customer Reviews

    Citibank Personal Loan Customer Care Number is Rated as "Great!" by 1928 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road,  Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

     Loading your search... Loading your search...
  • Personal Loan Reviews

    • Citibank Personal Loan
      "Not professional"
      0.5 1.0/5 "Really Bad"
      As a matter of fact, Citibank collected all my documents and after which they did not process my personal loan request and did not get back to me as well. It was not a very good experience as they were not very much professional. Not too sure on the interest rate and processing charges too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2017
    • Citibank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I haven't proceed with Citibank personal loan, because of their interest rate and I got the best interest rate with SBI. The customer service and the response is good with Citibank. The rate of interest need to be reduced with Citibank. I would say CITI bank gave average service.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 19, 2017
    • Citibank Personal Loan
      "Good but needs improvement"
      0.5 5.0/5 "Blown Away!"
      I haven't got the loan from Citibank, because of the procedural delay, so that was the reason I haven't choose Citibank. The customer service sand the response need to be quick with Citbank, The rates are best with Citi as per the market. The rate of interest is low when compared with others.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 19, 2017
    • Citibank Personal Loan
      "Better service"
      0.5 4.0/5 "Great!"
      I have informed the Citibank executive that I need 10.5 % interest rate but they were not ready to offer the loan with the low rate of interest, so that was the reason I haven't got the personal loan with Citibank . The customer service and the response is really good with Citibank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 18, 2017
    • Citibank Personal Loan
      "Need to be customer centric"
      0.5 3.0/5 "Satisfactory"
      I have approached Citibank for my personal loan but there interest rate is too high when compared with others and they don't have 5years of tenure for the loan. The tenure time is very low so that was the reason I haven't got the personal loan with CITIBANK. The response was good with Citibank.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 18, 2017
    • Citibank Personal Loan
      "Its Average"
      0.5 1.0/5 "Really Bad"
      I got en number of calls from CITI Bank, many executives contacted me and asked about the same information but none gave me correct information about the loan. They were not clear in their process, finally I got a mail from them stating my loan application has been closed.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 13, 2017
    • Citibank Personal Loan
      "Looking out for the better service"
      0.5 1.0/5 "Really Bad"
      CITI haven't responded at all for four to five days on loan request, due to emergency I went for the personal loan. But they didn't give any response . That is the disappointed part, then I got the loan from other financial institute. Being world class bank I didn't expect this from CITI.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 13, 2017
    • Citibank Personal Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      My personal loan is under progress with Citi bank. Actually I approached Indusind bank for the loan, but Indusind did not process my application because they said that my company is not a listed one. But Citi bank accepted my application and they are doing really well.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 13, 2017
    • Citibank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      When I applied for the personal loan, customer executive from CITI bank did not call me on time I am not happy with their service, because they are not transparent in loan process the loan amount I had applied for 3.5 lakhs. I am not sure when they had called me, over all from my perspective it was not okay.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "High Interest Rate"
      0.5 1.0/5 "Really Bad"
      Citi bank quoted a very high interest rate for the personal loan. I asked the bank to reduce the rate of interest but the bank was not ready and did not convince to reduce the interest rate. Hence I did not take the loan and I had cancelled the application. Response was good at the time when I applied for the loan.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "High Interest Rate"
      0.5 5.0/5 "Blown Away!"
      Citi bank provided a good response for the personal loan but the interest rate is bit higher than the other banks in the market. Hence I cancelled my personal loan application. Other than interest rate, I had no issues with the bank for the loan process.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "Its Excellent"
      0.5 5.0/5 "Blown Away!"
      I am planning to take personal loan from CITI bank next month, I am very much satisfied with them. I got a call from bank, I informed their executive to get back next month. CITI bank offered me 11.99% of interest and also they ready to approve the amount 4.5 lakhs. To conclude, I am very much happy with their service.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "High Interest Rate"
      0.5 4.0/5 "Great!"
      Citi bank was not ready to reduce the interest rate to 11% from 12.4%. Actually I was asking them to provide the personal loan with the interest rate of 11%. But since I am not comfortable with the interest rate, I did not continue with the loan process.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "Interest rate should be reduced"
      0.5 3.0/5 "Satisfactory"
      HDFC gave me 11% of interest but Citi was offering 12.49% of interest for the personal loan, I asked CITI to reduce the rate of interest but they denied to reversed as per their norms. Therefore I gone with HDFC, but CITI service is good they have called and explained about the process on time.
      Was this review helpful? 0
      , new delhi
      Reviewed on Jul 12, 2017
    • Citibank Personal Loan
      "Interest rate should be reduced"
      0.5 3.0/5 "Satisfactory"
      I felt CITI interest rate was high compared to other competitor, CITI gave me 11.9% of interest on personal loan product. CITI bank have responded well on loan process, I don't have any issues with them but I can't compromise with their interest rate hence I dropped it.
      Was this review helpful? 1
      , pune
      Reviewed on Jul 11, 2017
    • Citibank Personal Loan
      "Customer support needs to be improved"
      0.5 2.0/5 "Expected more"
      Citibank didn't give any kind of response in concern to my personal loan application. The rate of interest is high with CITIBANK, when compared with other banks, The customer service and the response need to be improved with Citibank. The Citibank needs to give proper response to the customers in future.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 11, 2017
    • Citibank Personal Loan
      "Its Good"
      0.5 3.0/5 "Satisfactory"
      CITI bank loan processing time was not as per my requirement, they informed me around four to five days to process and one more problem I was in out of station they asked me to stay in mumbai to provide documents. It was main concern, that I am unable to process with them.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 11, 2017
    • Citibank Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I preferred Citi bank for the personal loan and I applied with them for the loan. But I dropped the plan due to some reason. I may take the loan in the future if required. But the time when I applied for the loan, I had received good response from the bank for my loan application.
      Was this review helpful? 1
      , chennai
      Reviewed on Jul 11, 2017
    • Citibank Personal Loan
      "Its very good"
      0.5 4.0/5 "Great!"
      When I applied for the personal loan, I discussed the same with my family. They advised me not to process now, hence I have dropped the plan, but there was no issue from CITI Bank. They are quite responsible on time they called and explained about the loan process in detail.
      Was this review helpful? 0
      , kolkata
      Reviewed on Jul 11, 2017
    • Citibank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I got a better offer than Citibank with axis bank, so that was the reason I haven't proceed with Citibank personal loan application. The customer service and the response was average with Citibank. The rate of interest is nominal but the processing fee and the fore closure charges are high. The service which was given by Citibank was average.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 11, 2017
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.