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  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2632 Users
    Personal Loan BYTES FROM OUR KITCHEN

    Citibank Personal Loan Customer Care Number

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with CITI bank. The loan amount was 1.5 lakhs and the Interest rate was 10-11% which is average . The tenure period was 1 year. The loan process was very good and the processing fee was also nominal. My overall experience was excellent.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 20, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have my personal loan with CITI bank .The loan amount was2 lakhs and the tenure period Interest rate was 12.99% which is average in the market. The tenure of the loan was 3 years . The loan process was good and easy . They have provide door step serve for collecting documents. My overall experience was good.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 17, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with CITI bank. The loan amount was 1.96 lakhs and the Interest rate was 12.99%which is average in the market .The tenure period was 1 year . The loan process was very good and they have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 15, 2018
    • Citibank Personal Loan
      "Very good experience"
      0.5 4.5/5 "Excellent!"
      It was a superb experience with Citi Bank on my personal loan. The rate of interest was 10.89 but I preferred around 10%. They charged me a processing fee around 0.2%. They took 3 to 4 days for the disbursement. The documents are collected at my doorstep.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 14, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Rate of interest was around 12.75% for the personal loan with the CITI bank and the customer service were good one for me. Processing charges were not sure up to the committed one. Everything is better one for me with the CITI bank personal loan.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 14, 2018
    • Citibank Personal Loan
      "Perfect service"
      0.5 5.0/5 "Blown Away!"
      As I hold the salaried account from the CITIBANK, they have approved my personal loan application instantly , it was a hassle free service which I got from the CITIBANK. The required loan amount has been given and I am satisfied with it. The rate of interest and the charges are quite high but I am fine with it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 14, 2018
    • Citibank Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      I have got the personal loan from the CITIBANK around 7 years ago, the service which I got from CITIBANK was average.The hidden charges were there, they have increase the loan tenure as well. The transparency is not seen in the process. The rate of interest and the charges were high with the CITIBANK.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 14, 2018
    • Citibank Personal Loan
      "Best"
      0.5 4.5/5 "Excellent!"
      Interest rate was around 12.99% for the personal loan with the CITI bank, which was on higher end for myself. I would like to say that the customer service was good one for me with them. It took around seven days of time to get the loan amount.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 13, 2018
    • Citibank Personal Loan
      "Fast process"
      0.5 5.0/5 "Blown Away!"
      I had taken a personal loan from Citibank earlier. The process was very fast and I got the funds in my account in a days time. This loan was done without any documentation. The rate of interest is very high. It is of 14% and the processing charges are also high.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 09, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for a personal loan with CITI bank,the loan amount is two lakhs,rate of interest is on a diminishing basis.They had deducted processing fees ad foreclosure charges is applicable of 3% from the outstanding principal amount.The tenure is for 24 months.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 09, 2018
    • Citibank Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      Citi Bank has offered me a good interest rate for the personal loan. They charged minimal processing fee. I have applied for 5L and received the same amount. They have sanctioned the loan on committed time. They provided a doorstep service for documentation.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 08, 2018
    • Citibank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan with Citi Bank through online channel. I am satisfied with the interest rate. The process was immediate and documents are collected at doorstep. I took 1.2L with the tenure period of 1 year. There is no part payment and pre closure option.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Feb 08, 2018
    • Citibank Personal Loan
      "Exception service "
      0.5 5.0/5 "Blown Away!"
      I have got the personal loan with the CITI bank and I have settled everything and the services are good one for me. I would like to say that the response was fine one for me with them. Everything is better one for me with the CITI bank.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 07, 2018
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Citi Bank has provided a faster service. I am completely satisfied with the rate of interest and the service. They offered me 10L and EMI duration is 4 years. They have sanctioned the loan on committed time. The executive came to my office and collected the documents.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 07, 2018
    • Citibank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The personal loan process was good with Citi Bank. They offered a nominal interest rate and compared to others it was low. They charged a processing fee. The executive came to my place and collected the documents. They took a week's time to disburse the loan.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 06, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      The Citibank has approved and disbursed my personal loan amount within 4 days of time. The documentation process was very good with the Citibank . The required loan amount was approved and I am satisfied with it. The rate of interest and the charges are average with the Citibank personal loan services.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
    • Citibank Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      I have applied for the personal loan to Citibank and they told that they are going to send their executives to collect the documents , but there was no response from the bank end , so that was the reason I haven't got the personal loan from the Citibank.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 05, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The Citibank has rejected my personal loan application for no reason and they are not disclosing the reason as well. The customer support gave me good response in regards to my personal loan application. As per me the rate of interest and the charges are high with the Citibank.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 05, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      After applying for the personal loan in citibank , they can't approve the personal loan because of the bank norms. The customer support was prompt in their response and they were good in their follow up part. The service which I got from the Citibank was good.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 01, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      After applying for the personal loan in citibank , they can't approve the personal loan because of the bank norms. The customer support was prompt in their response and they were good in their follow up part. The service which I got from the Citibank was good.
      Was this review helpful? 0
      , pune
      Reviewed on Feb 01, 2018
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