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  • Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2696 Users

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    Citibank Personal Loan Customer Care Number

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079-40015740
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240-6659002
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 - 67739333
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172-6650900
    Chennai 163, Anna Salai, Chennai- 600002. 044-42274444
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422-4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    • 011 – 66125400
    • 011-49231800
    • 011-49812901
    • 011-30035000
    • 011-49231700
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0129-4182250
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124-4893918
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040-40005834 +91-40-66017101 / +91-40-33767101
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141-4053302 / 0141-4053300
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 0484-4196500
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    • 033 44003538 / 033 44003510
    • 033 44095015 / 033 44095017
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522- 4031203 / 0522- 4031204
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    • 022-25981401
    • 022-40765172
    • 022-61190919
    • 022-61416010
    • 022-61416010
    • 022-61534036
    • 022-40532123
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 0712-662-3101
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 0253-6647007
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0120 - 4396530
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020-66064200
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261-4082707
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 0265-6639210

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan . Their interest rate was very high so I have canceled and taken with HDFC bank. I was looking for 8 lakhs and the interest rate was 15.85% which si very high . The customer service and responses was good.
      Was this review helpful? 0
      , pune
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have approached CITI bank for my personal loan but their interest rate was very high so i have canceled here and taken with ICICI bank.I was looking fir 4 lakhs and the interest rate was 12.24% which is very high . I am satisfied with the customer service and responses.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 20, 2018
    • Citibank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken this loan almost seven years back for my personal use. The services which they have provided had been good. It was a paperless approval and i had submitted the documents online and it was an easy and smooth process. The rate of interest was nominal and also the loan amount was satisfactory.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 18, 2018
    • Citibank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have approached CITI bank for my personal loan .I have just enquired about the loan and i did not submit the documents . The loan amount i was looking for was 7 lakhs ad the interest rate is 14.49% which is very high so I have canceled the request. I am not satisfied the customer service and responses.,
      Was this review helpful? 0
      , new delhi
      Reviewed on May 17, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The service was good from the Citibank in regards to my personal loan application. I have got the loan amount within a week time. The customer support service and the response is good from the Citibank. The rate of interest and the charges are average here.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 16, 2018
    • Citibank Personal Loan
      "Excellent services"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Citibank. The customer services and response was prompt. The process is good and on time and the loan amount I received was as needed. The rate of interest was of 10.99% and the processing fee is minimal. Satisfactory overall.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 14, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have tried getting the personal loan from the Citibank. I have got better loan amount with the good interest rate so that was the reason I have cancelled the personal loan application with Citibank . The customer support service and the response is good with the Citibank and they gave me good approach in regards to my personal loan.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on May 14, 2018
    • Citibank Personal Loan
      "Interest was high"
      0.5 4.5/5 "Excellent!"
      I had taken a personal loan from CITI bank and the approved loan amount was 2 lakhs.The interest was 15% which was very high. The monthly EMI is 8000 for 3 years. But i have close the loan by part payment. There was no part payment charges with CITI.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 13, 2018
    • Citibank Personal Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      I was in need of a personal loan for which i have applied, where i had a nice experience with them. It was a good response that they had given for my application. Even the rate of interest which they where offering during that time was very minimum compared to the other banks which was available in the market.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 12, 2018
    • Citibank Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      The personal loan at Citibank was not up to the mark. After collecting the documents they have informed me that their bank is not available in my area. The bank needs to be more flexible. Not sure on the rate of interest and processing charges.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on May 12, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have chosen this particular institution since because of the interest rate which they were offering was very low during that particular time. The whole process was even good with them where i did not faced any hassles. From the customer service team there has been frequent calls and follow ups. I have applied for the loan for the marriage purpose.
      Was this review helpful? 0
      , new delhi
      Reviewed on May 12, 2018
    • Citibank Personal Loan
      "Citi bank personal loan"
      0.5 4.0/5 "Great!"
      I have applied for a personal loan with CITI but it has got rejected since they need the local address proof and at the time of submitting my application. I had an out standing balance on my credit card. So i could not able to proceed further with my personal loan application.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 11, 2018
    • Citibank Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      The interest rate with this personal loan was quite good and comfortable. When i was having the conversation with the customer service executive of the bank, but there was no follow ups from their side. It was not satisfactory experience overall.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 11, 2018
    • Citibank Personal Loan
      "No response"
      0.5 3.0/5 "Satisfactory"
      It has not been a very good experience with Citibank. I had applied for a personal loan. It was a complete zero response and I was not informed the details as well as to why the loan was closed. I only got a SMS that it is declined. No paper work was collected.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 11, 2018
    • Citibank Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      I had applied for a personal loan with Citibank and I just got one call informing me that the application has been submitted. After which the verification did not happen and there was no information as to why the loan got declined. Not sure on the interest rate and charges.
      Was this review helpful? 0
      , gurgaon
      Reviewed on May 11, 2018
    • Citibank Personal Loan
      "Need to be clear in the process"
      0.5 1.0/5 "Really Bad"
      I had applied for a personal loan with Citibank. It has not been a good experience. Though I provided all the documents, the loan was not processed. I was also not given a valid reason as to why I could not get the loan. I am not sure on the interest rate and processing charges.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 10, 2018
    • Citibank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The response part is not up to the mark with the Citibank in concern to my personal loan application. The customer support service is average here, there was no much conversation from them,. The customer support service and the response need to be improved from the Citibank.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 10, 2018
    • Citibank Personal Loan
      "Good"
      0.5 3.5/5 "Pretty good"
      I have approached CITI bank for my personal loan . They have rejected my application due to my eligibility criteria. The loan amount was 4 lakhs and the interest rate was 13.25% which is high so I am not satisfied, i have 24/7 helpline number.The customer service and response was good.
      Was this review helpful? 0
      , mumbai
      Reviewed on May 09, 2018
    • Citibank Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I had a plan to take my personal loan with CITI bank. I had some document issues so they have rejected the application. The loan amount was 4 lakhs and the interest rate was 12.99% which is very high. The customer service and responses was very good. I have 24/7 helpline number.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 09, 2018
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The Citibank gave me good response in regards to my personal loan application. They haven't collected the documents, The customer support service and the response is average with the Citibank. They need to focus in the customers requirement.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 09, 2018
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