Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • Citibank Personal Loan
      "Very Good"
      0.5 5.0/5 "Blown Away!"
      My experience is very good with the CITI bank for the personal loan. The loan amount got disbrsed within five to six days of time. I would like to say that the customer service is okay one for me with the CITI bank.
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      , bangalore
      Reviewed on Sep 22, 2017
    • Citibank Personal Loan
      "Poor response"
      0.5 3.0/5 "Satisfactory"
      I received a call from the CITIBANK executive when i was in a meeting and asked him for a call back. But he never called me later and i waited for his call. Then i did a follow up call to him regarding the loan and i requested to reduce the rate of interest from 13.99% to 12 but he refused and i closed the application.
      Was this review helpful? 0
      , mumbai
      Reviewed on Sep 22, 2017
    • Citibank Personal Loan
      "Not Approachable for personal loan"
      0.5 4.0/5 "Great!"
      I applied for a personal loan with CITIBANK. The provided rate of interest was 12.75% with a processing fees of 2.7% of the loan amount so it may really comes around 20000. So cancelled the request with CITI bank and applied with HDFC bank were they provided me with low rate of interest and 1.2% processing fee.
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      , hyderabad
      Reviewed on Sep 22, 2017
    • Citibank Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      It was not a very good experience with Citibank for the personal loan and the process was very lengthy. The whole process took around 40 days. The bank as such is good but this kind of delayed process is not appreciated. The interest rate and charges is also not satisfactory.
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      , hyderabad
      Reviewed on Sep 22, 2017
    • Citibank Personal Loan
      "Not bad"
      0.5 3.0/5 "Satisfactory"
      I have approached CITI bank for my personal loan.Their rate of interest was 15-16% which is high when comparing to other banks in the market and they wont decrease the interest rate so I have cancelled the request. Their customer service and responses was up to the mark . My overall experience was not bad.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with CITI bank. I am really satisfied with their rapid process and excellent customer service. My personal loan process was hassle free .They have provided door step service for the documentation collection and understood my urgency which was satisfactory. However the rate of interest was 11.25% for 5 lacks which is bit high than standard charter bank.
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      , new delhi
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Looking for better offer"
      0.5 4.0/5 "Great!"
      I have requirements around 20 lakhs but CITI bank ready to sanction the amount of Rs.10 lakhs. There was no use to take low principal . Hence I dropped the plan because my needs was not fulfilled. I would like to suggest them to process high principal amount.
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      , hyderabad
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Response part should be improved"
      0.5 3.0/5 "Satisfactory"
      When I applied for the loan I didn't get the call from CITI for the documentation collection. I would like to suggest them to proper response part on customer request, what ever it may be their executive should call and confirm their requirements.
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      , pune
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      Rate of interest is really okay one with the CITI bank for the personal loan but the processing charges were really huge one and that's the reason, why I have not taken the loan from them. Rest of the things are really fine.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      The excepted loan amount was not approved by Citibank, so that was the reason I have got the loan from Citibank. The rate of interest is nominal .the customer service gave prompt response in regards to my personal loan application. I could say I am fine with the service.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Fast process and high ROI"
      0.5 5.0/5 "Blown Away!"
      The process was good at Citibank for the personal loan. I got the loan within two days. It was that quick as I am privileged customer of the bank. The interest rate was high. It was around 12.49% and the processing charges was normal. The rate could have been lesser.
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      , bangalore
      Reviewed on Sep 21, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have applied for a personal loan application with Citibank. And later i did not had any requirement for the personal loan and i cancelled the application from my end. I did not had any conversation with the CITI bank team regarding the loan application.
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      , greater noida
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      I have approached CITI bank for my personal loan. They were ready to sanction my loan but due to my personal reason I have postponed it other than that my experience was good and I would like to recommend it to others because their rate of interest was 10.59% which was satisfactory and they provide door step services for the documentation collection.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Not too EASY"
      0.5 2.0/5 "Expected more"
      With CITIBANK i have applied for a personal loan and i did not received any response from the bank end. A good service provider should be responsible for every individual customers. They should have properly responded at the right time. Since i have applied a loan with INDUSIND BANK.
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      , chennai
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have withdrawn the personal loan proposal at present so that was the reason I haven;t got the loan with Citibank bank. I have already told to Citibank executives that I am not requirement at present, The rate of interest is high when compared with others.
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      , kolkata
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "For personal Loan its poor service"
      0.5 1.0/5 "Really Bad"
      I applied for a personal loan application with CITIBANK were i hold my salary account for the past 7 years. The rate of interest promised by the bank is 10.99%. Their is no partial payment or any preclosure option available with the bank. So i am very much disappointed with the response given for my personal loan application and i cancelled the loan and took it from one of the competitors.
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      , bangalore
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Process is quick and high ROI"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Citibank and the process was good as I got the loan within couple of hours. The documentation was simple as well. The interest rate and processing charges could have been lesser, at least because I am a existing customer and when in comparison with other banks. I got a rate of 11.99%, there were banks offering me around 10%.
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      , new delhi
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      At the time when I have applied for the loan I have different plans so that was the reason I haven't got the loan from Citibank and I have postponed the personal loan plan as well. The customer service was good with Citibank. The rate of interest is nominal and same when compared with other banks.
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      , chennai
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Nice experience and fast process"
      0.5 5.0/5 "Blown Away!"
      Citibank has been really good in the process of a personal loan. It served my need of taking a loan. I got the funds on time and the interest rate and processing charges was on the higher side. The after loan services are also good and on time and smooth.
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      , hyderabad
      Reviewed on Sep 20, 2017
    • Citibank Personal Loan
      "Average"
      0.5 4.0/5 "Great!"
      I would like to say that the rate of interest for the personal loan with the CITI bank and the customer service was good one with them. I would like to say that the loan amount got disbursed to my account within two weeks of time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Sep 20, 2017
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    Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2182 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Citibank Personal Loan Customer Care Number

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

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