Multiple banks. Different interest rates. Call it a "conflict of interest".
  • loading

    We found 1 Citibank Personal Loan Customer Care Number

    Bank Name
    Interest Rate Range
    Processing Fee Range
    Loan Amount
    Tenure Range
    10.99% - 15.99% Fixed
    Up to 2%
    30L Max
    1-5 Years
    Response Time Within 30 minutes
    Rs.1,000 Amazon voucher free Ad
    What you'll love
    Documents
    Perks
    Fees & Charges
    Good to Know
    Eligibility Criteria
    Customer Reviews

    Citibank Personal Loan Customer Care Number is Rated as "Great!" by 2040 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Citibank Personal Loan Customer Care - Overview

    Citibank, a private player in the banking industry, is known for its financial service offerings ranging from consumer banking and investment banking to wealth management solutions. Besides launching financial products, the bank also ensures a high level of customer satisfaction with its customer support cell active around the clock.

    Interactive Voice Response System

    Citibank customers can make use of the IVR facility to get information on banking products and services. For details on loan products, dial the Citibank helpline number and first select the language of your choice. After selecting the language, you can choose from the options listed in the IVR menu and get product specific information. In case you are not satisfied with the details provided in the IVR menu, you can speak directly with the customer care executive. Make sure that you keep your loan account number and TPIN handy for customer verification process. The helpline numbers of Citibank are given below:

    For all information on personal loans dial 1860 210 2484

    For calls from outside India dial +91 22 4955 2484

    Citibank Branches Address and 24x7 Helpline Number

    If you wish to get in touch with a customer care executive and have a face-to-face discussion on services and offers, you can visit your nearest Citibank branch between 10 am to 6 pm. The contact details of all Citibank branches are provided in the table below.

    Apply for Personal Loan
    City Address 24*7 Helpline Number
    Ahmedabad Ground Floor, Kalapurnam, Near Municipal Market, CG Road, Ahmedabad- 380009. 079 26422484
    Akola Yamuna Tarang Complex, Plot No. 2, NH 6, Akola- 444004. 1800 180 2484
    Aurangabad Saraswati Sankul, Opposite S.B. Bus Stop, Aurangapura, Aurangabad- 431001. 0240 6632484
    Bengaluru No. 5, M.G. Road, Bengaluru- 560001. 080 22272484
    Bhopal 133, Kay Kay Business Centre, Zone 1, M.P. Nagar, Bhopal- 462011. 1800 180 2484
    Chandigarh Sco-132/133/134, Sector 9C, Madhya Marg, Chandigarh- 160017. 0172 508 2484
    Chennai 163, Anna Salai, Chennai- 600002. 044 28522484
    Coimbatore 657, Tristar Towers, Avinashi Road, Coimbatore- 641037. 0422 4237305
    Delhi
    • 124, Jeevan Bharati Building, 3rd Floor, Connaught Circus, New Delhi- 110001.
    • 27, Central Market, Sector II, Western Avenue Road, Punjabi Bagh West, Delhi- 110026.
    • Ground Floor, International Trade Tower, Nehru Place, New Delhi- 110019.
    • D-11, South Extension Part - II, Delhi- 110049.
    • 33, Basant Iok, Vasant Vihar, New Delhi- 110057.
    0124 2542484
    Faridabad 24-27, Lower Ground Floor, Crown Ansal Plaza, Sector 15A, Mathura Road, Faridabad- 121007. 0124 2542484
    Gurgaon Ground Floor, DLF Square, M Block, Jacaranda Marg, DLF City, Phase II, Gurgaon- 122002. 0124 2542484
    Hyderabad
    • Ground Floor, Queens Plaza, S.P. Road, Begumpet, Secunderabad- 500003.
    • Unit No. 1, Apurupa Silpi, Survey No. 124, Gachibowli Village, Serilingampally Mandal, Hyderabad, Ranga Reddy District- 500032.
    040 66662484
    Jaipur Bhagwati Bhawan, Ground Floor, Government Hostel Crossing, M.I. Road, Jaipur- 302001. 0141 2372484
    Kochi 38/1581 Fotofast House, M G Road, Ernakulam, Kochi- 682035. 9895022484
    Kolkata
    • Kanak Building, 41, Chowringhee Road, Kolkata- 700071.
    • 9, Brabourne Road, Ground Floor, Kolkata- 700001.
    033 22832484
    Lucknow 17/1, Ashok Marg, Ground Floor, Lucknow- 226001. 0522 2201022
    Ludhiana Ground Floor, Ludhiana Stock Exchange Building, Feroze Gandhi Market, Ludhiana- 141001. 0161 501 2484
    Mumbai
    • Ground Floor, Shop No. 2, Wing A, Lalani Residency, Survey No. 199/4, Village Kavesar, Opp. Suraj Water Park, Near Waghbil Naka, Ghodbunder Road, Thane (West) - 400615.
    • Bombay Mutual Building, 293, D.N. Road, Fort, Mumbai- 400 001
    • Ammu Bungalow, B/1, V. Mehta Road, JVPD Scheme, Juhu, Mumbai- 400049.
    • Mahatma Phule Bhavan, Palm Beach Road Junction, Sector 17, Vashi, Navi Mumbai- 400705.
    • 322, West View Building, Linking Road, Khar (West), Mumbai- 400052
    • Times Square IT Park, Wing "B", Unit No. 1, Andheri-Kurla Road, Marol Andheri (E), Mumbai- 400059.
    • Ground floor, Shop no.G9 & G10, Palladium, Phoenix Mills Compound, 462, Senapati Bapat Marg, Lower Parel, Mumbai- 400013.
    022 28232484
    Nagpur Nexus Point, Shop No. 1, Opp. Vidhan Bhawan, Civil Lines, Nagpur- 440001. 1800 180 2484
    Nanded Millennium Tower, Beside State Bank of Hyderabad, Malegaon Road, Taroda (Khurd), Nanded- 431605. 1800 180 2484
    Nandyal Survey No. 426, Door No. 25/427/3, Railway Station Road, Nandyal- 518501. 040 66662484
    Nasik Rushiraj Presidency, Opp. Bhonsala Military School, 52, 53, D'Souza Colony, College Road, Nasik- 422005. 1800 180 2484
    Noida Ground Floor, Som Datt Tower, K-2, Sector-18, Noida- 201301. 0124 2542484
    Pune Ground Floor, Onyx Tower, 37/3 Ghorpadi, Nr. Westin Hotel, North Koregaon Park Main Road, Pune- 411001. 020 66012484
    Surat 14 Adarsh Society, Opp. Kakadia Complex, Ghod Dod Road, Surat- 395007. 0261 6532484
    Vadodara Pelican Opp. Race Course Tower, Gotri Road, Vadodara- 390007. 079 2642 2484

    Note: The phone calls made to Citibank customer care numbers may be recorded for quality analysis and training purposes.

    Email

    To send an email, login to the Citibank internet banking account with your username and password. Subsequently, access the Quick Links menu and select the Compose Mail option from the Your Queries section. Make sure that you don’t forget to mention the loan account number while sending the mail. All email responses will be attend the by the customer service representatives, who will answer your queries at the shortest possible time.

     Loading your search... Loading your search...
  • Personal Loan Reviews

    • Citibank Personal Loan
      "Its okay to get it"
      0.5 4.0/5 "Great!"
      I am happy with the loan which I got from CITI bank, but actually I am not happy with the rate of interest, when compared to other banks, the rate of interest offered by CITI bank is very much higher. All documentation process was completed at the right time and I got my loan in a few weeks of ti
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 18, 2017
    • Citibank Personal Loan
      "Customer friendly"
      0.5 5.0/5 "Blown Away!"
      Only the disbursement amount got late, remaining everything is fine. After getting the welcome letter, CITI bank has taken some time to release the amount. My principal amount is quite good and they taken some processing fee and interest rate. Intimation prompt was good with CITI Bank.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Below Average service"
      0.5 2.0/5 "Expected more"
      The Citibank executives called me all the time and they told that they can approve the loan but they never approved it and they haven't even revealed the reason as well. The response need to be improved with Citibank ,They way they give response need to be changed. I got below average service from Citibank.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Its Excellent"
      0.5 5.0/5 "Blown Away!"
      Every thing is perfect in CITI Bank, because I am existing of the bank for past three years. I have applied for top up through online channel, then I have withdraw it because I don't have any requirements and my old was live with the same bank. Other than that I don't have any issue with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Below Average service"
      0.5 3.0/5 "Satisfactory"
      The loan which I have applied with Citibank was offering the high Interest rate because I work with Heath care IT industry. They are charging too much because of my work place, so that was the reason I haven't proceed with CITIBANK personal loan . The processing fee also high when compared with others.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Hassle free process"
      0.5 5.0/5 "Blown Away!"
      CITI Bank helped me a lot, initially I contacted the bank directly to avail personal loan but they rejected it. Again I approached the bank through online channel then CITI bank have approved the loan. Processing fee was low but interest was bit high, but I am very happy with service and loan disbursement.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Pretty simple and hassle free process"
      0.5 4.0/5 "Great!"
      Response is pretty quick also their executives came to my place to collect the documents. I got around 2 calls also I got the confirmation stating that the amount was disbursed. I am yet to receive the confirmation on the EMI date. However I had received the welcome kit from them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Overall good"
      0.5 5.0/5 "Blown Away!"
      I liked the process at Citibank and the customer services was good. The process was smooth and I got the personal loan through within 15 days. The rate of interest was around 13%, it was a bit high as my company was not a listed company. The processing charges was high too.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 4.5/5 "Excellent!"
      I have arranged the required amount from other source, so that was the reason I haven't proceed with Citibank personal loan application. The rate of interest is quite high when compared with other bank. I would say I got good service from Citibank other than their interest rate.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Excellent process"
      0.5 5.0/5 "Blown Away!"
      It was a excellent process at Citibank for the personal loan. It was on time and I received the loan as per my requirement. The interest rate and processing charges was normal and the after loan services has also been up to the mark. I have no hassle in all.
      Was this review helpful? 0
      , new delhi
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The Citibank has told that my area pin code is considered under negative area to approve the loan, So that was the reason I can't proceed with the Citibank personal loan. The customer service with Citibank was average . The rate of interest is nominal with Citibank. I would say I got the Average service from Citibank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      Citibank has been more quick in the process of a personal loan they have offered around 11% rate of interest approximately . I hold my savings account with them for long time and the customer services are excellent. The details they provide is standard and there are no issues with that. The interest rate and charges are very much normal too.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      Seamless service was offered by CITI Bank. Everything was done on line it was more convenient. I had placed a request for the Personal loan through online, post which I just received a call from them. I did not submit any documents because I was holding an account with them it was a pretty old account. Even closure request can be initiated online time scales taken were very less, rate of interest offered by them is comparatively high.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      " Interest rate should be competitive"
      0.5 5.0/5 "Blown Away!"
      I got a preapproved loan from CITI, within four to five hours loan amount got disbursed. Their response is also very good. Interest rate was also common, they offered me around 12.5% per annum. But in ready credit account, when ever I need money, I could withdraw it from current account and make the payment when I have funds hence interest will be calculated on number of days.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Overall good"
      0.5 4.0/5 "Great!"
      It was good and smooth and a quick process at Citibank. I got the personal loan in seven working days. The documents were collected in one shot and the disbursement was also on time and as needed. The interest rate was around 11.49% and the processing charges were very much average too.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      I am very much happy about CITI bank service, they gave me prompt response on loan. But they have taken some additional charges of Rs.1000 excluding processing fee and documentation charges. Other than that CITI bank have fulfilled my requirement. I have requested CITI bank to my EMI date after 5th of every month, but they gave on it on 1st of every month, that should be changed.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 17, 2017
    • Citibank Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have arranged the required amount with other source, so that was the reason I have not processed with CITIBANK personal loan. Other than Citibank gave good service and better response in regards to my personal loan application. The follow up is also very good with Citibank. The rate of interest can decreased in future.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 16, 2017
    • Citibank Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      There was no loan requirement so that was the reason I have asked Citibank executives to close the personal loan application. The rate of interest they were about to offer the loan was high. The response which was given by Citibank was good. The service which was given by Citibank was average.
      Was this review helpful? 0
      , chennai
      Reviewed on Aug 16, 2017
    • Citibank Personal Loan
      "Good can do better"
      0.5 4.0/5 "Great!"
      Citibank has disbursed my personal loan within a week time. The response part with Citibank was good. The required loan amount was not disbursed. I have asked for 9lakhs and they have approved only 8lakhs . The rate of interest is high when compared with HDFC bank. The processing fee was also high with CITIBANK.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 16, 2017
    • Citibank Personal Loan
      "Unhappy with the services"
      0.5 2.0/5 "Expected more"
      I was very disappointed with Citibank when I approached them for a personal loan. Though I am an existing customer for many years, and all my payments goes through smoothly. The bank could not acknowledge my details and give me a response sooner. They delayed to do so.
      Was this review helpful? 0
      , pune
      Reviewed on Aug 16, 2017
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.