Even though the personal loan segment of RBL Bank is simple to navigate through, the bank’s customer care representatives are available to address your queries. The bank has multiple city-based customer care centres and phone numbers to address your specific issue at hand in a prompt and efficient manner.
|Customer care numbers for banking queries||+91 22 6115 6300|
|Email address for banking email@example.com|
In case your concerns are not addressed by the customer care team, you can also get in touch with the concerned officials for further action.
|Administrative office address||RBL Bank Ltd. Mahavir, Shri Shahu Market Yard Kolhapur - 416005 Maharashtra State, India|
|Administrative office phone numbers||0231 2650 981 to 984|
|Administrative office fax number||0231 2657 386|
|Registered office address||RBL Bank Ltd. 1st Lane, Shahupuri Kolhapur - 416001 Maharashtra State, India|
|Registered office phone number||0231 6650 214|
|Registered office fax number||0231 2657 386|
|Corporate office address||RBL Bank Ltd. One World Center, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (W) Mumbai – 400 013, India|
|Corporate office phone number||022 4302 0600|
|Corporate office fax number||022 4302 0520|
Since the bank provides city-based customer service for grievance redressal, RBL Bank provides the facility to check the contact details of your concerned branch online at the official website of the bank in order to get your complaint redressed. All you need to do is go to the ‘Grievances Redressal’ section of the customer care, open the online document, and click on the accompanying link to your type of grievance. Thereafter, click on the link to details of the bank branches. This will open a map locator wherein you can search your bank branch and its respective details.
Ms. Niti Arya
RBL Bank Ltd.
One World Center,
Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (West),
Mumbai - 400 013. India
Call us at: +91 22 43020600
Fax: +91 22 43020520
Investor Grievances may be sent to:
Link Intime India Pvt. Ltd.
C-101, 247 Park, L.B.S. Marg,
Mumbai - 400 083.
Call us at: +91 22 4918 6000
Fax: +91 22 4918 6060
Name of Nodal Officer:
Ms. Niti Arya
Designation: Company Secretary
In addition to an on-call customer care service, RBL Bank also offers a Do Not Call Registry service through which one can get in touch with the customer care team. Through this facility, one has the freedom to choose whether he or she wants to receive a call back from the customer care team regarding the concern, or would prefer a reply through an email.
In order to avail this facility, you have to go the bank’s official website and click on Do Not Call Registry under the customer care section. This will prompt a form requesting a few details namely - name, city, phone number, and email ID. Once you click ‘Submit’ in the form, the customer care team will receive a request for a call back or email. They will then connect with you using your preferred mode of contact to address your concern or question.
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