• How to track Personal Loan Status

    Customers can check the status of their personal loan application by themselves and get a better understanding of when to expect the money. Let’s see in detail the different ways in which you can track the status of your personal loan.

    How to Check your Personal Loan Status Online

    The online mode is the easiest way to keep track of your personal loan application status. All the top lenders in the market provide ways for customers to track the status of their loan applications online. You can simply visit the website of the lender and track your loan status with the following details:

    • Application reference number
    • Mobile number
    • Date of birth
    • Name

    You might be asked to provide any of the above details for verification. Once you have provided the details, you can easily get the status of your loan application online.

    How to Check your Personal Loan Status Offline

    Though not the most efficient mode, this method is also still used by many customers in the market. This method simply involves visiting the branch office of the bank and enquiring about the status of your application. When you visit the branch office of the lender, you need to have the reference number you have received at the time of application. You must also carry a valid identity proof to confirm your identity. Once you have provided these details, a representative of the bank can help you track the status of your personal loan application.

    How to Check your Personal Loan Status Through Customer Service

    The customer service department of the lender can also help you track the status of your loan application. You may either call or email the customer service department to track the status of your loan. When you call the customer care, you need to provide the reference number along with the registered mobile number to the representative. Your status can be tracked within a few seconds here. If you write an email, you need to provide all the details clearly to the bank. The bank will get back to your query within 24 hours.

    Different Methods of Tracking your Personal Loan Status

    You can track the status of your personal loan using different ways. The following list gives you an idea of what you need to track the status of your personal loan application:

    • Mobile number: At the time of loan application, you need to provide your mobile number to the bank. Many banks allow customers to track the status of their applications with the help of their mobile numbers. You can use this for online tracking as well as when speaking to a customer care representative.
    • Reference number: A reference number will be generated by the bank when you apply for a loan. This number will be sent to your mobile number once you have applied. You can use this number at various stages while tracking the status of your loan application.
    • Net banking: Existing customers of a bank can track the status of their loan applications through their net banking accounts. You need to log in to the account and check the status of the application under the loans section.

    Features of the Online Loan Portals of Banks

    Most of the top banks in the country have their own loan portals online. These portals are designed exclusively to manage their loans. Customers can use these loans and keep track of their loan applications. Some of the features of these loan portals are listed as follows:

    • It allows you to view the loan status.
    • It provides a download section where you can view and download all your statements and certificates.
    • It allows customers to make EMI payments including foreclosures.
    • It allows customers to update contact information.
    • It helps customers view customized offers available from time to time.


    To sum up, knowing the status of your loan application may come in handy during various situations. For instance, if your loan application gets rejected for some reason, you can start looking for finances in other sources right away after tracking the loan status. The different modes offered by lenders for loan status tracking aim to improve the transparency associated with the lending process.

    Frequently Asked Questions (FAQs) 

    1) What are the details that I should keep handy at the time of checking the status of my Personal Loan application? 

    A: At the time of checking the status of your personal loan application, you will be required to keep a few details handy such as the reference number for your loan, date of birth, name, and mobile phone number. The details required to check the status of a personal loan are subject to change from bank to bank. In some cases, you might be able to retrieve the status by simply using your reference number. In other cases, you might have to generate an OTP and authenticate your query using your registered mobile phone number. 

    2) The status of my loan application is not being displayed on the official online portal. What should I do now? 

    A: In case your loan application status is not being displayed on the portal, you are advised to get in touch with the bank through their customer care numbers. These numbers are usually toll free. However, you can also choose to visit the branch office as well to get a better idea. 

    3) What should I do if my personal loan application is rejected? 

    A: If your personal loan application has been rejected, there might be a number of reasons behind it. Banks and NBFCs take under consideration a number of factors such as your credit score, other active loan accounts, your credit history, and loan repayment history. If your loan application has been rejected, there are high chances that one or more of the criteria mentioned above have not been fulfilled. In such cases, the best option would be to apply for a secured loan (in case of emergency) or wait for your credit history and credit score to improve and then apply for the same. 

    4) I have lost the personal loan application reference number. What can I do to track the status of my loan now? 

    A: You can get in touch with your bank for further guidance on this matter. On the contrary, you can also use your name along with your date of birth and registered mobile phone number to check the status of your personal loan status.

    Check Personal Loan Status By Individual Banks

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