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  • Punjab National bank Personal Loan Customer Care is Rated as "Great!" by 92905 Users

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    Punjab National bank Personal Loan Customer Care

    Punjab National Bank is one of the most prominent banks in the country. The bank has been catering to the specific needs of various customers. The products of the bank are broadly divided into personal banking products, corporate banking products, capital services, and international banking products. You can apply for deposits, loans, insurance, NRI services, EXIM finance, and lots more from this bank.

    The bank’s loans are categorised into retail loans and MSME loans. Under the retail loan segment, the bank offers personal loans. There are 3 types of personal loans and they include PNB Personal Loan Scheme for Public, PNB Personal Loan Scheme for Pensioners, and PNB Advance Against Gold and Jewellery.

    Punjab National Bank Personal Loan Customer Care

    Punjab National Bank has a trustworthy and prompt customer care facility for all its products and services. The facility is known as ‘Punjab National Bank Customer Contact Centre’. When you have any query about your PNB personal loan application or personal loan amount repayment, you can get in touch with the bank for knowledgeable assistance. When you contact the bank, a representative from the bank will provide you with answers to your queries. In case you are facing any difficulty or any form of inconvenience associated with your loan, you can take help of the bank’s customer care facility to get proper resolutions.

    Let us take a look at the contact details for reaching out to the Punjab National Bank Customer Contact Centre:

    Customer Care Toll-Free Number 1800 180 2222 1800 103 2222
    Customer Care Tolled Number (For dialling from abroad) +91 120-249-0000
    Email Address care@pnb.co.in
    Landline Number 011-28044907

    The customer care facility works 24 hours a day and 365 days a year. You can reach out to the bank anytime for getting instant solutions. With the help of this facility, you do not have to find out if the bank branch will be open or not on a certain day. You also do not have to visit any PNB branch and wait in long queues to get your queries answered.

    Features and Benefits of Punjab National Bank Personal Loan Customer Care

    • The customer care facility of the bank takes care of calls made in multiple languages and they include Telugu, Tamil, Punjabi, Malayalam, and Kannada.
    • You can get details about your account balance by giving a missed call from your mobile number that is registered with PNB.
    • The bank has an Interactive Voice Response System (IVRS) that enables you to engage in self-service. With the help of this IVRS, you can enquire your balance, stop a cheque payment, check your mini statement, or even alter your ATM PIN.
    • The bank also has dependable customer service associates. These associates will clear all your doubts regarding different loan schemes and deposit schemes. If you have any query about your PNB personal loan EMIs or personal loan security, you can check with these associates to get clarity.
    • You can also get help for queries associated with mobile banking or internet banking.
    • You may also file complaints against the bank’s service with the help of the customer care facility.

    PNB Customer Feedback

    The bank has a feedback form on its official website, which encourages customers to give feedback. This assists the bank in enhancing its services. You will need to fill your name, contact details, and details about the product taken from PNB. Once you complete the form, you can save the form and submit it.

    PNB Complaint Submission and Tracking

    Apart from calling the bank to lodge a complaint and later to check the status of your complaint, you can also submit a complaint online. You will need to visit the official website of the bank and then go to the ‘Contact Us’ section. Here, you will see another link for submitting your complaint or service request. After you click this link, you will need to enter a few relevant details and submit your complaint.

    If you want to check the status of this complaint, you will need to click the link that allows you to track your complaint. Once you click this, you will enter the CRM service number that you would have got while placing the complaint. Next, key in the Captcha Code and then click ‘Go’.

    When you choose a personal loan from PNB, you can enjoy complete transparency regarding interest rates, fees, and other charges. Moreover, you will also get first-class customer care support from the bank’s skilled representatives.

    Types of Personal Loan Products Offered by PNB

    1. PNB Personal Loan Scheme for Public

    This loan is provided in order to offer financial support to any person for any need. It can be used for all kinds of legitimate needs such as education, medical treatment, wedding arrangements, travel expenses, etc. The minimum quantum of this loan is Rs.50,000 and the maximum quantum is Rs.4 lakh or 20 times the monthly net salary, whichever is lower. As a form of security, the applicant will have to give a third party guarantee, whichever is accepted by the bank. This loan will have to be repaid within 60 months.

    2. PNB Personal Loan Scheme for Pensioners

    This loan is given exclusively to those who take out pension through Punjab National Bank. One can utilise this loan for any personal requirements and these can include medical expenditures as well. Any pensioner who takes a pension from any PNB branch can apply for this loan. The minimum amount offered by this loan is Rs.25,000 and the maximum amount ranges from Rs.5 lakh to Rs.10 lakh OR 18 times of the net monthly pension, whichever is lower. This loan will need to be repaid through 60 EMIs. If a pensioner’s age is higher than 70 years, then he or she will need to repay it through 24 EMIs. The interest rate for this loan is MCLR + 2.80%.

    3. PNB Advance Against Gold and Jewellery

    This loan is given for reasons such as medical treatment, agriculture, education, wedding arrangements, and any other legitimate reason. The maximum loan quantum for non-productive purposes is Rs.10 lakh. The margin for the bullet payment option is 35%. For interest payment, the margin is 25%. As a collateral, the applicant can give gold jewellery or gold coins that are provided by PNB or any other scheduled bank. The interest rate for this product is MCLR + 1.60% or 2.60%.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken my personal loan with CITI bank 10 years back. I have a faced a major issues with EMI deductions and i have even raised a complaint also then the step was taken but i have went through a lot of issues due to that . My Credit score was also affected which was very disappointing . I have taken 50,000 and the interest rate was satisfactory .
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting the loan had been very good and verification process had been very simple and easy. The loan amount which they had provided had been satisfactory which was about 2,20,000 and the interest rate with them also had been okay which was 18%. Overall it had been a good experience.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My experience was quite satisfactory with bank bazaar . This is my first experience and there are no complaints.The website is very user friendly and easy to navigate . The web portal's accuracy and speed is good therefore I would recommend this site to all.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It had been a very good experience with this Personal loan and the process in getting this loan had been smooth and easy. The loan amount which they had provided had been satisfactory and the interest rate with them had been nominal when compared with the market rate. The customer support of them and their staff responses had been good while the processing of the loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC Bank. The loan amount was 3 lakhs and the interest rate was stayfscatory . The process was very smooth and there is no processing fee here. I completely satisfied with the service here and i liked the coordination also., The loan was approved on time so I would like tor recommend to others.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I never faced any issues with their services. I've applied for a personal loan via Bankbazaar and the whole application and the documentation process was smooth and hassle free.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Citi bank for Rs. 5.7L for 4 years. It was very good, The interest was normal. I got the loan amount with in a week. There was a bank strike other than that there were no issues during the loan application.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I applied for a ,personal loan via BankBazaar. It was very good, the customer support follow up was also very good. BankBazaar is a convenient platform to apply for various financial products online. I even recommended BankBazaar to some of my friends.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC Rs. 3.6 Lacs for 5 years. It was amazing, I applied directly but rejected the application. When I applied online I got the loan amount with in 5 days. The interest rate is normal when comparing with the other banks
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan had been smooth and easy, where the loan amount which they had provided also had been satisfactory as well. The interest rate which they where charging had been nominal and there has not been any processing fee or any sort of extra charges which they had charged so far. Overall it had been a good experience with them.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC bank for 2.5 lacs, it was a good experience, the interest was lower. I got the loan amount2-3 days. There were some issues with the address verification. Overall it has been a very good experience in taking a personal from the HDFC bank.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar services for a while. They offered Excellent service, I got the loan with in 2 days. The customer support follow up was also good during the application. I never faced any issues during the application.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Fullerton Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a ,personal loan from the Fullerton Rs. 2Lacs for 5 years. The loan experience was good, rate of interest is high. The whole application and the documentation process was smooth and hassle free. I got the loan amount quickly.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 2 lacs, I applied at the branch and it was also pre-approved . There were no hassles during the application and documentation. It was a smooth personal loan experience. The interest rate was also nominal.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. The response was good. The customer support follow up was also good during the application process. I never faced any issues during the application and the documentation. BankBazaar is a convenient platform to compare and choose various banking products.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have taken my personal loan via BANK BAZAAR . The customer service and responses was up to the mark. The website is very user friendly and easy to understand but few information which is given on the website is not consistent which can be worked on .
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDB Financial Services Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDB FINANCE. The loan amount was 3,30,000 and the interest rate was satisfactory and the tnrue period was 3 years,. I had a very smooth process here but the documentation was but tedious sine they requested lot of documents to submit but the process was very nominal. They have sanctioned the loan with the committed time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Normal service"
      0.5 4.0/5 "Great!"
      The process in getting this personal loan had been a little slow and the process has took some delay. The loan amount which they had provided had been satisfactory but the interest rate has been a little high when compared with the market rate. I have taken this loan for the Home Renovation.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I took a personal loan from the HDFC bank for 2.3 lacs, the experience is good, The interest rate was normal. I got the loan amount with in 7 working days, the customer support follow up was also very good. it was a hassle free loan experience with the HDFC bank.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I've been using the BankBazaar platform for a while. The service was good, customer support was good. I got the loan pretty soon. BankBazaar is a convenient marketplace to apply for for various financial products online.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jul 20, 2018
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