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  • Punjab National bank Personal Loan Customer Care is Rated as "Great!" by 95856 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Punjab National bank Personal Loan Customer Care

    Punjab National Bank is one of the most prominent banks in the country. The bank has been catering to the specific needs of various customers. The products of the bank are broadly divided into personal banking products, corporate banking products, capital services, and international banking products. You can apply for deposits, loans, insurance, NRI services, EXIM finance, and lots more from this bank.

    The bank’s loans are categorised into retail loans and MSME loans. Under the retail loan segment, the bank offers personal loans. There are 3 types of personal loans and they include PNB Personal Loan Scheme for Public, PNB Personal Loan Scheme for Pensioners, and PNB Advance Against Gold and Jewellery.

    Punjab National Bank Personal Loan Customer Care

    Punjab National Bank has a trustworthy and prompt customer care facility for all its products and services. The facility is known as ‘Punjab National Bank Customer Contact Centre’. When you have any query about your PNB personal loan application or personal loan amount repayment, you can get in touch with the bank for knowledgeable assistance. When you contact the bank, a representative from the bank will provide you with answers to your queries. In case you are facing any difficulty or any form of inconvenience associated with your loan, you can take help of the bank’s customer care facility to get proper resolutions.

    Let us take a look at the contact details for reaching out to the Punjab National Bank Customer Contact Centre:

    Customer Care Toll-Free Number 1800 180 2222 1800 103 2222
    Customer Care Tolled Number (For dialling from abroad) +91 120-249-0000
    Email Address care@pnb.co.in
    Landline Number 011-28044907

    The customer care facility works 24 hours a day and 365 days a year. You can reach out to the bank anytime for getting instant solutions. With the help of this facility, you do not have to find out if the bank branch will be open or not on a certain day. You also do not have to visit any PNB branch and wait in long queues to get your queries answered.

    Features and Benefits of Punjab National Bank Personal Loan Customer Care

    • The customer care facility of the bank takes care of calls made in multiple languages and they include Telugu, Tamil, Punjabi, Malayalam, and Kannada.
    • You can get details about your account balance by giving a missed call from your mobile number that is registered with PNB.
    • The bank has an Interactive Voice Response System (IVRS) that enables you to engage in self-service. With the help of this IVRS, you can enquire your balance, stop a cheque payment, check your mini statement, or even alter your ATM PIN.
    • The bank also has dependable customer service associates. These associates will clear all your doubts regarding different loan schemes and deposit schemes. If you have any query about your PNB personal loan EMIs or personal loan security, you can check with these associates to get clarity.
    • You can also get help for queries associated with mobile banking or internet banking.
    • You may also file complaints against the bank’s service with the help of the customer care facility.

    PNB Customer Feedback

    The bank has a feedback form on its official website, which encourages customers to give feedback. This assists the bank in enhancing its services. You will need to fill your name, contact details, and details about the product taken from PNB. Once you complete the form, you can save the form and submit it.

    PNB Complaint Submission and Tracking

    Apart from calling the bank to lodge a complaint and later to check the status of your complaint, you can also submit a complaint online. You will need to visit the official website of the bank and then go to the ‘Contact Us’ section. Here, you will see another link for submitting your complaint or service request. After you click this link, you will need to enter a few relevant details and submit your complaint.

    If you want to check the status of this complaint, you will need to click the link that allows you to track your complaint. Once you click this, you will enter the CRM service number that you would have got while placing the complaint. Next, key in the Captcha Code and then click ‘Go’.

    When you choose a personal loan from PNB, you can enjoy complete transparency regarding interest rates, fees, and other charges. Moreover, you will also get first-class customer care support from the bank’s skilled representatives.

    Types of Personal Loan Products Offered by PNB

    1. PNB Personal Loan Scheme for Public

    This loan is provided in order to offer financial support to any person for any need. It can be used for all kinds of legitimate needs such as education, medical treatment, wedding arrangements, travel expenses, etc. The minimum quantum of this loan is Rs.50,000 and the maximum quantum is Rs.4 lakh or 20 times the monthly net salary, whichever is lower. As a form of security, the applicant will have to give a third party guarantee, whichever is accepted by the bank. This loan will have to be repaid within 60 months.

    2. PNB Personal Loan Scheme for Pensioners

    This loan is given exclusively to those who take out pension through Punjab National Bank. One can utilise this loan for any personal requirements and these can include medical expenditures as well. Any pensioner who takes a pension from any PNB branch can apply for this loan. The minimum amount offered by this loan is Rs.25,000 and the maximum amount ranges from Rs.5 lakh to Rs.10 lakh OR 18 times of the net monthly pension, whichever is lower. This loan will need to be repaid through 60 EMIs. If a pensioner’s age is higher than 70 years, then he or she will need to repay it through 24 EMIs. The interest rate for this loan is MCLR + 2.80%.

    3. PNB Advance Against Gold and Jewellery

    This loan is given for reasons such as medical treatment, agriculture, education, wedding arrangements, and any other legitimate reason. The maximum loan quantum for non-productive purposes is Rs.10 lakh. The margin for the bullet payment option is 35%. For interest payment, the margin is 25%. As a collateral, the applicant can give gold jewellery or gold coins that are provided by PNB or any other scheduled bank. The interest rate for this product is MCLR + 1.60% or 2.60%.

    Personal Loan Reviews

    • Early Salary Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using my personal loan with EARLY SALARY, there rate of interest was nominal, they have given me loan amount up to 17,000 it is just 50% after salary, they have charge me processing fee after approval of loan , there service is average.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have been applied for my credit card from bank bazaar recently there service is too fast like i got my credit card in 3 days only , there is the paperless documents they send me the link and i upload all my documents in that link and even the customer support team was very co-operative.
      Was this review helpful? 1
      , new delhi
      Reviewed on Nov 21, 2018
    • Early Salary Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have been using my personal loan with EARLY SALARY, there rate of interest was nominal, they have given me loan amount less then my expectation like i expected up to 60,000 to 1,00,000 but i was too low, they have charge me processing fee after approval of loan and i will get my bill in 12th November.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • Capital First Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have taken a personal loan with Capital First and my experience was not good, the loan amount which they gave was less and the rate of interest was high when compared to others in the market. Customer support was not up to the mark and no proper follow up was done.
      Was this review helpful? 1
      , new delhi
      Reviewed on Nov 21, 2018
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been using with the personal loan from the ICICI BANK where i have applied for the loan previously and using it from past few months.ï I am satisfied with the services of this bank because they done the process very quick to get the loan also the rate of interest they have charged was verymuch nominal.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 21, 2018
    • IndusInd Bank Personal Loan
      "bad experience"
      0.5 1.0/5 "Really Bad"
      I have been holding my personal loan with INDUSIND bank , there service was not up to the mark, they said when i had applied for loan they said i am eligible for 5,00,000 as loan amount but they have just given me up to 1,00,000 only there customer service is not good they did not kept there words.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Nov 21, 2018
    • Capital First Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My experience with Capital First for personal loan was good, the loan amount was based on my requirement and the rate of interest was nominal when compared to others. Customer service was good and they followed up on time. Tenure period for this loan was for 3 years.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • ICICI Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been taken my personal loan with ICICI bank , i have taken this loan from my icici credit card and there service was good , it has been just a couple of month that i have taken this loan and rate of interest they have charge up to 12% and it has been charged nominal, and even processing fee is nominal.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Outstand service"
      0.5 5.0/5 "Blown Away!"
      I use bank bazaar service from past 3-4 months, i have applied credit card from this portal and it came successfully without any difficulty and i have downloaded mobile application and i found easy to access i came to know about bank bazaar service by on line .
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • Cashe Personal Loan
      "Best service"
      0.5 4.5/5 "Excellent!"
      I have been holding my personal loan with Cash E, there customer service was not up to the mark like for my loan i need to follow up and they dont respond well and apart from that rate of interest they have charged up to 13% which is nominal and processing fee they have charged bit high 1000 and it have been 6 months only i have taken this loan and the loan amount was up to 44,000 was sufficient for me.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I came to know bank bazaar service through on line, as i was checking some financial product and comparing the bank and for first time i have been applied for credit card from bank bazaar service is too good, but i face language barrier........
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 21, 2018
    • Incred Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my personal loan with INCRED bank, there rate of interest they have charged me was nominal, they have charge processing fee high up to 9000 rupees , the Emi i have been given up to 7800 and tenure period was for 3 years, and the loan amount they have given me is up to 2 lakh it was sufficient for me.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      I have been using bank bazaar website recently , i came to know about bank bazaar service through a mail as i got mail from bank bazaar for credit card application so i have applied for card the service was good even customer support team is supportive and they do time to time follow up with me.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Nov 21, 2018
    • Early Salary Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my personal loan with Early Salary, there rate of interest they have charged me was up to 14%-15% it was high, they have charge processing fee high up to 24000 or 35000 like they have cut 35000 rupees and they have given me , the Emi i have been given up to 6290 and tenure period was for 2 years, and the loan amount they have given me is up to 1,51,000 it was sufficient for me, they have taken Emi high with interest.
      Was this review helpful? 0
      , gurgaon
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Best service"
      0.5 4.0/5 "Great!"
      I came to know about bank bazaar service through promotional advertisement, like i got mail from bank bazaar about credit card and i have applied from there only and there service was good and even i have downloaded mobile application it was use to use.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 21, 2018
    • Kotak Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      The personal loan experience is good with Kotak Mahindra Bank. The process was simple and easy. The tenure period is 3 years and I have completed 2 years. The payment mode is ECS. The rate of interest and charges are little high when compared with others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 21, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan from HDFC bank from past 3 years, there rate of interest they have charged to me was nominal, and there processing fee they have charge me was up to was nominal, and they have provided good service and the loan amount which they have given us was sufficient.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using bank bazaar service for first time, i have applied my credit card from bank bazaar once i fill all my detail the bank bazaar agent call instantly and help me out which credit card would be best and i did not face any difficulty in getting issue in card or in documentation part.
      Was this review helpful? 0
      , pondicherry
      Reviewed on Nov 21, 2018
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan from HDFC bank from past 3 years, there rate of interest they have charged to me was up to 17% which was fine with me and there processing fee they have charge me was up to 4000 which was nominal i have taken this loan from my credit card only and they have provided good service and the loan amount which they have given us was sufficient.
      Was this review helpful? 0
      , pondicherry
      Reviewed on Nov 21, 2018
    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using bank bazaar service from past 1 year,the service as per my experience was very good as i have applied for credit card through bank bazaar website they provide quick responses they keep on following up with me there customer support team was very good.
      Was this review helpful? 0
      , jaipur
      Reviewed on Nov 21, 2018
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