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  • Punjab National bank Personal Loan Customer Care is Rated as "Great!" by 94136 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Punjab National bank Personal Loan Customer Care

    Punjab National Bank is one of the most prominent banks in the country. The bank has been catering to the specific needs of various customers. The products of the bank are broadly divided into personal banking products, corporate banking products, capital services, and international banking products. You can apply for deposits, loans, insurance, NRI services, EXIM finance, and lots more from this bank.

    The bank’s loans are categorised into retail loans and MSME loans. Under the retail loan segment, the bank offers personal loans. There are 3 types of personal loans and they include PNB Personal Loan Scheme for Public, PNB Personal Loan Scheme for Pensioners, and PNB Advance Against Gold and Jewellery.

    Punjab National Bank Personal Loan Customer Care

    Punjab National Bank has a trustworthy and prompt customer care facility for all its products and services. The facility is known as ‘Punjab National Bank Customer Contact Centre’. When you have any query about your PNB personal loan application or personal loan amount repayment, you can get in touch with the bank for knowledgeable assistance. When you contact the bank, a representative from the bank will provide you with answers to your queries. In case you are facing any difficulty or any form of inconvenience associated with your loan, you can take help of the bank’s customer care facility to get proper resolutions.

    Let us take a look at the contact details for reaching out to the Punjab National Bank Customer Contact Centre:

    Customer Care Toll-Free Number 1800 180 2222 1800 103 2222
    Customer Care Tolled Number (For dialling from abroad) +91 120-249-0000
    Email Address care@pnb.co.in
    Landline Number 011-28044907

    The customer care facility works 24 hours a day and 365 days a year. You can reach out to the bank anytime for getting instant solutions. With the help of this facility, you do not have to find out if the bank branch will be open or not on a certain day. You also do not have to visit any PNB branch and wait in long queues to get your queries answered.

    Features and Benefits of Punjab National Bank Personal Loan Customer Care

    • The customer care facility of the bank takes care of calls made in multiple languages and they include Telugu, Tamil, Punjabi, Malayalam, and Kannada.
    • You can get details about your account balance by giving a missed call from your mobile number that is registered with PNB.
    • The bank has an Interactive Voice Response System (IVRS) that enables you to engage in self-service. With the help of this IVRS, you can enquire your balance, stop a cheque payment, check your mini statement, or even alter your ATM PIN.
    • The bank also has dependable customer service associates. These associates will clear all your doubts regarding different loan schemes and deposit schemes. If you have any query about your PNB personal loan EMIs or personal loan security, you can check with these associates to get clarity.
    • You can also get help for queries associated with mobile banking or internet banking.
    • You may also file complaints against the bank’s service with the help of the customer care facility.

    PNB Customer Feedback

    The bank has a feedback form on its official website, which encourages customers to give feedback. This assists the bank in enhancing its services. You will need to fill your name, contact details, and details about the product taken from PNB. Once you complete the form, you can save the form and submit it.

    PNB Complaint Submission and Tracking

    Apart from calling the bank to lodge a complaint and later to check the status of your complaint, you can also submit a complaint online. You will need to visit the official website of the bank and then go to the ‘Contact Us’ section. Here, you will see another link for submitting your complaint or service request. After you click this link, you will need to enter a few relevant details and submit your complaint.

    If you want to check the status of this complaint, you will need to click the link that allows you to track your complaint. Once you click this, you will enter the CRM service number that you would have got while placing the complaint. Next, key in the Captcha Code and then click ‘Go’.

    When you choose a personal loan from PNB, you can enjoy complete transparency regarding interest rates, fees, and other charges. Moreover, you will also get first-class customer care support from the bank’s skilled representatives.

    Types of Personal Loan Products Offered by PNB

    1. PNB Personal Loan Scheme for Public

    This loan is provided in order to offer financial support to any person for any need. It can be used for all kinds of legitimate needs such as education, medical treatment, wedding arrangements, travel expenses, etc. The minimum quantum of this loan is Rs.50,000 and the maximum quantum is Rs.4 lakh or 20 times the monthly net salary, whichever is lower. As a form of security, the applicant will have to give a third party guarantee, whichever is accepted by the bank. This loan will have to be repaid within 60 months.

    2. PNB Personal Loan Scheme for Pensioners

    This loan is given exclusively to those who take out pension through Punjab National Bank. One can utilise this loan for any personal requirements and these can include medical expenditures as well. Any pensioner who takes a pension from any PNB branch can apply for this loan. The minimum amount offered by this loan is Rs.25,000 and the maximum amount ranges from Rs.5 lakh to Rs.10 lakh OR 18 times of the net monthly pension, whichever is lower. This loan will need to be repaid through 60 EMIs. If a pensioner’s age is higher than 70 years, then he or she will need to repay it through 24 EMIs. The interest rate for this loan is MCLR + 2.80%.

    3. PNB Advance Against Gold and Jewellery

    This loan is given for reasons such as medical treatment, agriculture, education, wedding arrangements, and any other legitimate reason. The maximum loan quantum for non-productive purposes is Rs.10 lakh. The margin for the bullet payment option is 35%. For interest payment, the margin is 25%. As a collateral, the applicant can give gold jewellery or gold coins that are provided by PNB or any other scheduled bank. The interest rate for this product is MCLR + 1.60% or 2.60%.

    Personal Loan Reviews

    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with them and i had recently started using the services of them. I had been using the website of them and it has been easy in using it. Their customer support also had been good as well where there has been a good response which they had made so far.
      Was this review helpful? 1
      , new delhi
      Reviewed on Sep 17, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan has been smooth and easy. The loan amount which they had provided had been less than i expected, but the interest rate with them had been good. There has not been any hassle faced with the services of them. Their customer support and their staff responses also had been good as well.
      Was this review helpful? 1
      , new delhi
      Reviewed on Sep 17, 2018
    • Axis Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a very good experience i had with this loan and the loan amount which they had provided also had been good as well, but the interest rate had been on the higher end when compared with the market rate. Their customer support also had been responsive as well and there has not been any hassle faced with them so far.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 17, 2018
    • Bank Bazaar Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a good experience i had with Bank Bazaar and i had been using the services of them for the last 4-5 months. I had been using the mobile application as well as the website of them and both had been easy in using it. Their customer support also had been good as well.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 17, 2018
    • Kotak Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The process in getting this loan had taken almost three to four days and the process had been easy. The loan amount which they had provided has been satisfactory and the interest rate also been good as well. There has not been any charges which they had been charged also had been good when compared with the market rate.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 17, 2018
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a good experience in getting this personal loan and the loan amount which they had provided also had been satisfactory. The interest rate with them has been a little higher when compared with the market rate. There has not been any charges which they had taken on processing and their customer support had been good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 17, 2018
    • HDFC Bank Personal Loan
      "Not satisfied with the service"
      0.5 1.0/5 "Really Bad"
      The experience i had with them has not been satisfactory and the process has been good in getting the loan. There has been some small issues when i was trying to close it before the tenure period where there was no option for a pre closure. The interest rate has been quite nominal with them and the loan amount was okay.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 17, 2018
    • review Personal Loan
      "Good finacial service with high rate of intrest "
      0.5 4.0/5 "Great!"
      I have taken personal loan from Bajaj fin serv , Am not satisfied with the rate of interest of 19%which is high. Where there is processing fees of Rs 8000 They took time for approval and documentation. Their customer executive explained the term and condition before taking the loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have been using the Bank Bazaar services for a while. It was good, I am using the mobile application it is really easy uses. Customer support is good , they helped me very well throughout the process . This was my first experience with bank bazaar and it is too good .
      Was this review helpful? 0
      , lucknow
      Reviewed on Sep 16, 2018
    • IndusInd Bank Personal Loan
      "good "
      0.5 2.0/5 "Expected more"
      I got my personal loan through INDUSIND BANK , the loan process was too slow and even initially they said everything will be online but they personally visit to check the documents , it took 25days to receive the loan . They provide 300000 of loan and it is sufficient , there is no processing fee with this bank .
      Was this review helpful? 0
      , lucknow
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been using BANK BAZAAR services for while , i came to know about this service through online . The customer support follow up was also good during the application. Bank Bazaar makes it easier to compare and choose various banking products online. .
      Was this review helpful? 1
      , mumbai
      Reviewed on Sep 16, 2018
    • Incred Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have take my personal loan with INCRED INSTITUTION , the tenure period is 36 months and rate of interest is too high 28% so i am not happy with that . I did not face issue at the time of getting loan . The processing fee is 5000 and loan amount is 110000 and it is sufficient to me .
      Was this review helpful? 1
      , mumbai
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "good service"
      0.5 5.0/5 "Blown Away!"
      I have been using the Bank Bazaar services for a while. For the first time i have taken i have taken financial product through bank bazaar . The best part is the process of getting loan was to quick . Bank bazaar needs to filter the list suggested to the customers based on the requirements as per customer needs.
      Was this review helpful? 0
      , chennai
      Reviewed on Sep 16, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC BANK , the processing fee is 8000 and it is too high , there is no preclosere option with this bank . Rate of interest is 17.5% and it is not nominal in the market . Customer support and their response is good , i got my loan soon , there is no issue with this bank .
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I have been using the Bank Bazaar services for a while. The best part is customer support there peoples are very cooperative , i receive too many calls from them just to get my work done , they are very helpful . Mobile application and website were easy to use and very user friendly .
      Was this review helpful? 0
      , kolkata
      Reviewed on Sep 16, 2018
    • ICICI Bank Personal Loan
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      My personal loan was taken with ICICI BANK , i have bitter experience with this bank , the customer support attitude not good with this bank . Initially they said 12.9% of interest rate but later they charge 14% so it is very disappointing part . Loan amount is 1.5 lakh and it is sufficient to me .
      Was this review helpful? 0
      , kolkata
      Reviewed on Sep 16, 2018
    • review Personal Loan
      "EXCELLENT"
      0.5 4.5/5 "Excellent!"
      My personal loan was taken with BAJAJ FINANCE , the tenure period is 3year . Customer support is good they respond on time and the process of getting loan is very smooth and quick , i did not face any issues at the time of documentation . Loan amount is 60000 and it is sufficient to me .
      Was this review helpful? 0
      , nellore
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      I have been using BANK BAZAAR for many months . The best part of this website is their representative is good and attentive , everything was explain step by step and clearly , and even their follow up is outstanding . I came to know about this website through advertisement .
      Was this review helpful? 0
      , nellore
      Reviewed on Sep 16, 2018
    • Fullerton Personal Loan
      "EXCELLENT"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with FULLETRON INSTITUTION , i am happy with this bank , they provide within 15 days my loan amount . They charge 11% of interest rate and tenure period is 3year . They provide 120000 of loan but i got 99000 after deducting . I use to pay 5500 of EMI.
      Was this review helpful? 0
      , nellore
      Reviewed on Sep 16, 2018
    • Bank Bazaar Personal Loan
      "good service"
      0.5 4.0/5 "Great!"
      I've been using the Bank Bazaar services for a while. I have applied for a personal loan via Bank bazaar. The customer support follow up was also good during the application. Bank Bazaar makes it easier to compare and choose various banking products online.
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 16, 2018
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