Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • IIFL Personal Loan Customer Care is Rated as "Great!" by 94195 Users

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    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    IIFL Personal Loan Customer Care

    IIFL Holdings Limited is a prominent financial services group that specialises in extending non-banking finance, wealth management, asset management, housing finance, mutual funds, broking, etc.

    You can approach this excellent financial services company for personal loans, SME loans, home loans, gold loans, commercial loans, loans against securities, healthcare finance, loans against property, etc.

    IIFL Personal Loan

    IIFL has one personal loan product that can be utilised for any purpose for wedding expenses, family expenses, travel plans, education course fees, home remodelling, vehicle purchases, or any other form of legitimate purpose.

    IIFL Personal Loan Customer Care

    IIFL cares for its customers and continuously strives to deliver satisfaction to each of its customers. The company has different options to enable you to get in touch with them. On the official website of the company, you can go and select your type of product and get specific contact details.

    Whether you have a query regarding a personal loan, a gold loan, a commercial vehicle loan, a mortgage loan, or a home loan, you can reach out to the company for full support.

    You may call the company on their toll-free number or send an email or send a letter by postal mail. Apart from these modes, you may also request a call-back from IIFL.

    This table shows the contact details for IIFL Personal Loans:

    Toll-free number for personal loans 1800-300-01155
    Email address for personal loans reach@iifl.com

    IIFL Request a Call-Back Option

    In case you want to talk to any customer care representative from IIFL, you may request a call.

    • You can do this online by filling an online form, which is available on the website. You will have to go to the ‘Contact Us’ section and go to the ‘Request a Call Back’ segment.
    • Here, you will need to fill your name, mobile number, and email address. In the next field, you will need to write your enquiry and then click ‘Request a call back’.
    • A customer care representative will view your form and give you a call or send you an SMS within a few days.

    IIFL Online Feedback Form

    • You may also fill an online form to give your feedback. You will have to go to the same ‘Contact Us’ section and then to the ‘Feedback Form’ section.
    • Under this form, you will have to fill your name, loan account number, mobile number, email address, the type of your loan, and your city. You can write your feedback in the relevant field and click ‘Submit’.

    IIFL Grievance Redressal

    You can notify the company about your grievances for quick and accurate solutions. You may lodge a complaint regarding IIFL personal loans or any other product via phone, email, letter, or in person.

    You can write a mail to the company at reach@iihfl.com with complete details about your complaint or you may also call 1800-300-01155 and file your complaint. The company will address your grievance instantly and provide you with a fair and just resolution. When you lodge a complaint, the company will acknowledge that they have received your complaint within 3 days. You will then receive a response from the company within 15 days from when you have filed a complaint.

    You can get all your IIFL personal loan queries cleared by calling their toll-free number from anywhere in the country. You may use the same number for making complaints or for emergency support. Apart from calling the bank, you may also visit any IIFL branch to express your concerns to an executive.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I have taken my personal loan was taken with HDFC Bank 2.5 years back. The loan amount was 1 lakh.The interest rate was quite satisfactory and the tenure period was 2 years .I am happy with the service and responses . There is no inconvenience faced and the pre closure is after 2 years .
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 21, 2018
    • HDFC Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC Bank and the process of documentation process was very good. I got the loan on time and the rate of interest and processing charges is nominal and in all there are no issues to get the loan. A smooth process in all.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 21, 2018
    • ICICI Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My personal loan was taken with ICICI bank 1 year back. I have taken 2.8 lakhs and the interest rate was very high . The tenure period was 4 years but i did pre closure . The chargers re very high for pre closuring the loan here but i had a smooth loan process . The documentation was quite smooth and hassle free.
      Was this review helpful? 2
      , bangalore
      Reviewed on Sep 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.5/5 "Excellent!"
      I have taken my personal loan with HDFC bank 1 year ba4ck. The loan amount was 4,25,000 and the interest rate was average The tenure period was 2 years . I had a good satisfactory experience . They have sanctioned the loan with the committed time also. There are no difficulties faced .
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 20, 2018
    • ICICI Bank Personal Loan
      "Process is nice"
      0.5 5.0/5 "Blown Away!"
      ICICI Bank has also offered me a personal loan. The customer services and response is good and there are no hassles in the process. They also offered me a good rate of interest and the processing charges are nominal too. The after loan services are good too.
      Was this review helpful? 1
      , jaipur
      Reviewed on Sep 20, 2018
    • Capital First Personal Loan
      "Hassle free process"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Capital first. The customer services and response is good. The process to get the loan is good and the rate of interest and processing charges is normal too. The after loan services are also satisfactory. Good overall.
      Was this review helpful? 1
      , greater noida
      Reviewed on Sep 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank 1 year back. I have taken 2.5 lakhs and the interest rate was satisfactory . I am happy with the customer service and responses. There is no inconvenience faced and the process was completely hassle free.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 20, 2018
    • Citibank Personal Loan
      "Satisfactory"
      0.5 3.5/5 "Pretty good"
      My personal loan was taken with CITI bank 4 months back. The loan amount was 1,20,000 and the interest rate was very high . The customer service and responses was good. I have faced some difficult and they even detected some amount also. The processing fee was nominal.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 20, 2018
    • ICICI Bank Personal Loan
      "Very bad experience and still sufferring"
      0.5 0.5/5 "Unacceptable"
      Took BT and top up loan from icici in July 2018 but received DD for balance transfer in third week of August. When submitted the DD to the other bank it got rejected as authorised signature is missing on it. The sales manager is not answering my call. I have already raised the complaint with customer care after which I received the DD.
      Was this review helpful? 3
      , bangalore
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 5.0/5 "Blown Away!"
      My jumbo loan was taken with HDFC BANK , the tenure period is 2year . They charge 15% of interest rate and it is too high. There is no processing fee with this bank and the best part they gave preclosere option . The service and process was good and smooth with this bank .
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
    • Bank Bazaar Personal Loan
      "Normal Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. I have applied for a short term loan via BankBazaar. It was good, customer support support was good. BankBazaar is a convenient platform for comparing and choosing various financial products online.
      Was this review helpful? 1
      , faridabad
      Reviewed on Sep 19, 2018
    • Cashe Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a short term loan from the CashE. It was awesome, I got the loan on the same day with in hours. It was a very good experience and they processed the application very quick. It is a very good service for emergency financial aid.
      Was this review helpful? 1
      , faridabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 5.0/5 "Blown Away!"
      My jumbo loan was taken with HDFC BANK , their tenure period is 4year . The best part is processing fee is free with this bank and rate of interest is 1.3% which is nominal in the market . There is option preclosere with 3% on principal amount . Overall it is good to have HDFC BANK.
      Was this review helpful? 1
      , pune
      Reviewed on Sep 19, 2018
    • Aditya Birla Finance Personal Loan
      "Very Bad Experience with ABFL"
      0.5 0.5/5 "Unacceptable"
      1. Fake commitment of 30 min. disb. 2. Irritate by sending lots of sms and emails of remainder. 3. Breaks privacy by sending bank details in sms and email. 4. No reply from customer care email. 5. After regular payment we will get an overdue emi sms.
      Was this review helpful? 0
      , pune
      Reviewed on Sep 19, 2018
    • SBI Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with SBI and my loan experience was very good. The process was smooth and i received my loan amount on time. Customer service is good and they responded on time. The tenure period for this personal loan is 5 years.
      Was this review helpful? 2
      , secunderabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC bank and my experience was good, the loan amount was for Rs 1 lacs with nominal interest rate of 11.5%. Customer service was good with this bank and they followed up on time and the tenure period for this loan is 2 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with this personal loan and the loan amount which they had provided also had been satisfactory as well. The interest rate with them has been nominal when compared with the market rate. Their customer support also had been responsive where they had been helpful at times.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with Bank Bazaar and i had been using it for checking about the credit scores and the interest rate as well. I had been using the website of them and it has been easy in using it. Their customer support also had been responsive where there has been good follow up during the process of my personal loan.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • ICICI Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I had chosen to go with them since one of my friend had suggested me about them. The process in getting this loan has been smooth and easy and the loan amount which they had provided also had been satisfactory. The interest rate with them has been nominal when compared with the market rate. Their customer support with them also had been responsive.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The experience i had in getting this personal loan has been okay, where the loan amount which they had provided had been sufficient and the interest rate with them also had been nominal. Their customer support also had been helpful at times and has been responsive. There has not been any hassle faced with them so far.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
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