Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Deutsche Bank Personal Loan Customer Care is Rated as "Great!" by 98245 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Deutsche Bank Personal Loan Customer Care

    Deutsche Bank is a prominent global bank that has its operations in several nations including India. The bank offers innovative banking solutions and products at attractive rates. You can choose from the bank’s loans, insurance, investments, fixed deposits, and cards according to your financial requirements and circumstances.

    The bank has an outstanding private banking vertical that offers numerous products. If you are in need of money for any of your needs, you could take a personal loan from Deutsche Bank at competitive interest rates. The bank has one personal loan product that can be taken by anyone if they meet required eligibility criteria.

    Deutsche Bank is committed to delivering high satisfaction to its customers. In order to constantly achieve this, the bank has a trustworthy customer care facility to listen to its customers’ concerns and difficulties. When you choose Deutsche Bank as your lender for a personal loan, you can be certain that you will receive continuous support right from when you enquire about the loan until you fully repay the loan.

    Deutsche Bank Personal Loan Customer Care

    The bank has different contact details that you can use to get answers for your personal loan enquiries. You can call any of these numbers to ask about your personal loan application status, personal loan interest rate, personal loan EMIs, personal loan approval, personal loan repayment methods, and lots more!

    Toll-free number 1800 123 6601
    Phone banking number 1860 266 6601
    Phone banking number while calling from abroad +91 22 6601 6601
    Phone banking number while calling from Mumbai 6601 6601
    Email address customer.care@db.com
    Email address for escalating your complaints head.services@db.com

    When you make a call to the helpdesk of Deutsche Bank to express your concerns regarding your personal loan, you can utilise Interactive Voice Response (IVR) service or talk to any of the phone banking officers.

    Deutsche Bank Phone Banking Services

    The types of services offered by Deutsche Bank customer care facility include:

    • Loan account enquiries
    • Request for personal loan brochures and other product brochures
    • Loan application status
    • General queries related to your personal loan account and other accounts
    • Account statement through email and physical mail
    • Your account balance
    • Request for cheque book
    • Request to stop or cancel payment of cheques
    • Enquire the status of your cheque
    • Loan repayment modes
    • Change of TPIN
    • Check the status of any transaction
    • Product information about loans and other products

    Guidelines for Using Deutsche Bank Personal Loan Customer Care Facility

    When you utilise the bank’s phone banking facility, you can get in touch with the bank at any point of time. The customer care department of the bank is committed to offering instant solutions at any moment.

    If you plan to make a call to the bank to get your personal loan doubts clarified, you will have to:

    • Generate your TPIN when you call for the first time.
    • Keep your customer ID ready.
    • Keep your TPIN which you would have generated while making the call for the first time.
    • Select your language, which is English or Hindi as per your preference.
    • Next, you will have to key in your customer ID followed by #.
    • You will then have to key in your 4-digit T-PIN.
    • You can then enter the right number according to what you want to select.

    Deutsche Bank Grievance Redressal Process

    The bank has a separate procedure for addressing grievances effectively. If you are facing any difficulty with a personal loan or any other product from Deutsche Bank, you can first send an email to customer.care@db.com. In case the resolution is delayed, you can send an email to head.services@db.com. If you are not satisfied with the solution offered, you can escalate the issue to the nodal officer of the bank in your region.

    The personal loan customer care facility of the bank is a great boon when you want to lodge a complaint or ask a query when you are relaxing at home, when you are busy at work, or when you are on vacation.

    Features and Benefits of Deutsche Bank Personal Loan

    • The minimum amount of this loan is Rs.50,000 and the maximum amount is Rs.15 lakh.
    • You can repay this loan within a period of 12 months to 48 months. The repayment can be done via equated monthly installments (EMIs).
    • The bank enables its savings account or current account customers and payroll customers to apply for this personal loan at competitive interest rates.
    • Deutsche Bank has a reliable balance transfer facility that allows you to transfer your current personal loan from another lender to Deutsche Bank. When you choose this facility, your interest rate will be low.
    • The documentation process for this personal loan is simple and minimal. You can get it done quickly.
    • The minimum age requirement to apply for this loan is 25 years. The maximum age requirement to apply for this loan is 60 years.
    • The minimum income required to apply for this loan is Rs.25,000.
    • The bank believes in delivering fast and accurate services. Your personal loan application will be processed very quickly and the amount will be disbursed to your account in a few hours.
    • The processing fee for this loan is up to 2% of your personal loan amount.
    • The default interest rate is 24% p.a.
    • If you want to pre-pay a fixed rate loan, you will have to pay a fee, which will be 5% of your outstanding principal amount.

    Documents Required for Deutsche Bank Personal Loan

    When you apply for a personal loan from Deutsche Bank, you will have to compulsorily furnish certain documents in order to prove your age, identity, and income.

    Address proof

    • Passport
    • Driving License
    • Aadhaar card
    • Job card provided by NREGA
    • Voter’s ID card

    Identity proof

    • Passport
    • Driving License
    • Aadhaar card
    • Voter’s ID card
    • PAN card
    • Job card provided by NREGA

    Age proof

    • Passport
    • Aadhaar card
    • Voter’s ID card
    • PAN card
    • Birth certificate

    Signature proof

    • Banker’s certificate
    • PAN card
    • Passport
    • Driving License

    How to Apply for Deutsche Bank Personal Loan

    • You can apply online by visiting the official website of the bank. You will need to fill an online form with your basic personal details, contact details, and the product that you are interested in.
    • You may also apply by sending a text message with the text ‘PL’ to 561615.

    Personal Loan Reviews

    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The helpline number was not easily approachable whenever I call the bank bazaar customer service, it does not connect with the representative. I have been using it for 6months. Earlier I took my credit, the process was simple. The mobile app is convenient to check the credit score and have no issues.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Better"
      0.5 4.5/5 "Excellent!"
      There was delay in the loan process and HDFC have taken around one month. The rate of interest and charges are little bit high compared to others. I have submitted the documents online and also to the executive. I can do pre closure with extra charges and part payment can be done after one year. The loan duration is 2 years.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I approached ICICI personal loan through online channel, ICICI taken care and disbursed the amount within two to three weeks of time, But I felt interest rate is good in Tata capital as compared to ICICI. But still I recommend ICICI bank its good.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Axis Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan some time back and i had foreclosed this loan a long time back. The overall experience with them has been quite good where the interest rate with them has been nominal when compared with the market rate and there has not been any foreclosure charges with them.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      It has been quite a good experience i had with this loan and the loan amount which they had provided has been sufficient as well. The interest rate which they where offering has been nominal with the market rate, and there is some pre closure charges with them and there has also been some processing fee with them.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Quick Wind for the financial products"
      0.5 5.0/5 "Blown Away!"
      I never seen such kind of support any where like Bank Bazaar, whenever I update any request I get reply through msg or mail. Its a right path or helping source for the people to take the banking products on the time schedule. The customer support is very nice and helpful.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Professional Service"
      0.5 5.0/5 "Blown Away!"
      When I browsed the online channel, Tata capital is the one having less interest with zero processing fee. That is the reason I took this personal loan from them. The loan process was quite good, the processing time is less. The interaction between me and executive was professional.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      Although I am not a frequent user of the site, Whenever I need any loans or card that time have visit their website. The website is fine enough. The customer service and response was better. Am using it approx for 6 months. Once have checked the credit score and loan process was simple.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan from Early Salary through online portal. Everything was fine but executive said will come and collect the documents but nobody turned up . They said if I have refer my friend and will get discount but have not got any discounts. The rate of interest and charges are nominal.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • HSBC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan with HSBC bank, ,they have given me sufficient loan amount was sufficient for me, and the rate of interest is very nominal compare to other in the market . There are no hidden charges they have charged me apart from EMI.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jan 18, 2019
    • Kotak Personal Loan
      "Average"
      0.5 1.0/5 "Really Bad"
      I have taken a personal loan from Kotak Mahindra Bank and it was closed in the year of 2018. My experience is not good, have not received NOC on time. They need to improve the customer service. The rate of interest is more compared to others. The documentation process was easy but foreclosure is very difficult.
      Was this review helpful? 2
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The customer service and response was good. I have been using bankbazaar.com for the first time and it was recommended by friend. The process was simple and faster. The mobile application is convenient and easy to compare with the banks. I have checked the credit score.
      Was this review helpful? 2
      , pune
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan in Tata Capital through online. The rate of interest and charges are nominal. I have received 2.7L excluding processing fee. The loan duration is 5 years. The documents are collected by executive as well as submitted online. They took max 8 to 9 days to deliver the loan.
      Was this review helpful? 1
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Its Convenient"
      0.5 5.0/5 "Blown Away!"
      Its a good experience I had with Bank Bazaar, the entire loan process was smooth I don't want to anywhere. I got the door step service from the bank, the customer support guided well and helped me out through the process. The information is useful to compare the products.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Experience with Tata Capital"
      0.5 5.0/5 "Blown Away!"
      I got best deal from Tata Capital, the customer support is proactive to process the loan application. But the loan disbursement got delay it should be faster. I got the better interest rate and its zero processing fee from the Tata Capital disbursement.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Interest rate should be standard"
      0.5 4.0/5 "Great!"
      I am not happy with HDFC, comparatively the rates are bit high. Its okay for me, the processing fee is also higher in HDFC, They told some interest but I got some other interest rate. I want to discuss with them and after august it will be one year then I close it.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      That was better experience, interms of rate of interest. ICICI bank agents are proactive they came to my place and collected the documents and done the process. Then I didn't interact with them. I got the better deal from ICICI on the personal loan.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good customer support and satisfactory"
      0.5 5.0/5 "Blown Away!"
      The quick on their work, whatever I approached they helped me out. I could check all the information based on the requirement. Its a good customer support I can view all the banking options. I am getting promotional mails through the link I have raised the request for the credit card.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "Rate of interest should be reduced"
      0.5 4.0/5 "Great!"
      Citi bank rate of interest is too high for the amount of Rs. 3 lakhs, they have taken some processing fee from the disbursement but it was quite nominal. The documentation process was smooth, on the expected time I got the loan amount from the bank.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The rate of interest and charges are nominal. I like the process which was much easier to proceed the personal loan. They did not required any documents and executive came for verification then loan amount was processed. I took 10K and it was paid through online.
      Was this review helpful? 2
      , chennai
      Reviewed on Jan 18, 2019
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