YES bank gives its customers the facility to report fraudulent transactions through various channels. If you notice any unauthorized transaction on your YES bank account or card, contact the YES bank phone banking or use net Banking/mobile banking to block your card immediately and prevent further misuse. To block other services like net banking, Mobile Banking, YES Pay, YES Robot, Smart Pay, or WhatsApp Banking, call YES bank phone banking for assistance.
Additionally, you can report it to the National Cyber Crime portal at cybercrime.gov.in or by calling the helpline on 1930.
You can report an unauthorised transaction to the bank and block your credit card in many ways:
Step 1: Log in to your YES Bank credit card net banking account.
Step 2: Click on 'Credit Card'.
Step 3: Select 'Block lost/stolen card'.
To block your YES BANK Credit Card using the Mobile Banking App follow the below mentioned steps:
If you are not registered on the app:
If you are already registered, then follow the below steps:
Step 1: Download the YES Mobile application.
To block your credit card through phone banking, you can call the YES bank credit card customer care number at 18001031212 (toll-free), 18602101200 (Charges applicable as per service provider), or +91 22 49350000.
To block your credit card via phone banking, it is advised to provide the following information:
Step 1: Select the option of 'Manage credit cards'.
Step 2: Click on 'Requests'.
Step 3: Select 'Block Card'.
To block your credit card through SMS, you can SMS BLKCC (space) last 4-digit of card number to 9840909000 from your registered mobile number.
You can request the bank to close your YES Bank credit card by sending an email from your registered email address to creditcard.block@yesbank.in.
Yes Bank Customer Care/ Complaints
With the increasing risk of fraud, it is important to take active measures to safeguard your credit card information. Here are some key steps you can follow:
You can block your credit card through mobile banking, phone banking, net banking, YES Pay, email and SMS.
After your request for a reissue of credit card is registered, YES Bank may send your new credit card within 7 working days.
Yes, you can contact the customer care toll-free number (18001031212) of YES Bank and block your credit card.
Credit Card:
Credit Score:
Personal Loan:
Home Loan:
Fixed Deposit:
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