YES Bank Credit Card Fraudulent Transactions

YES bank gives its customers the facility to report fraudulent transactions through various channels. If you notice any unauthorized transaction on your YES bank account or card, contact the YES bank phone banking or use net Banking/mobile banking to block your card immediately and prevent further misuse. To block other services like net banking, Mobile Banking, YES Pay, YES Robot, Smart Pay, or WhatsApp Banking, call YES bank phone banking for assistance.

Updated On - 05 Sep 2025

Additionally, you can report it to the National Cyber Crime portal at cybercrime.gov.in or by calling the helpline on 1930.

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How to Report an Unauthorised Transaction to YES Bank

You can report an unauthorised transaction to the bank and block your credit card in many ways:

  1. NetBanking
  2. Mobile Banking
  3. Phone Banking
  4. YES Pay
  5. SMS
  6. Email 

How to Block your YES Bank Credit Card through Net Banking?

Step 1: Log in to your YES Bank credit card net banking account.

Step 2: Click on 'Credit Card'.

Step 3: Select 'Block lost/stolen card'.

How to Block Your YES Bank Credit Card via Mobile Banking?

To block your YES BANK Credit Card using the Mobile Banking App follow the below mentioned steps: 

If you are not registered on the app: 

  1. From the Play Store or App Store, download ‘iris by YES BANK’. 
  1. Register yourself in the app using your Retail NetBanking, Credit Card, or Debit Card credentials. 
  1. Follow the steps below to block your card once registered. 

If you are already registered, then follow the below steps: 

  1. Use your MPIN or Fingerprint to log in to the iris by YES BANK app. 
  1. Tap on the Credit Card option. 
  1. Go to Manage. 
  1. Select “Block Card & Reissue”. 
  1. Choose the reason for blocking and confirm the action using your MPIN. 

Step 1: Download the YES Mobile application. 

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How to Block Your YES Bank Credit Card via Phone Banking

To block your credit card through phone banking, you can call the YES bank credit card customer care number at 18001031212 (toll-free), 18602101200 (Charges applicable as per service provider), or +91 22 49350000.   

To block your credit card via phone banking, it is advised to provide the following information:

  1. Credit card number
  2. Type of transaction
  3. Date of transaction
  4. Amount of the transaction

How to Block Your YES Bank Credit Card via YES Pay?

Step 1: Select the option of 'Manage credit cards'.

Step 2: Click on 'Requests'.

Step 3: Select 'Block Card'.

How to Block Your YES Bank Credit Card via SMS?

To block your credit card through SMS, you can SMS BLKCC (space) last 4-digit of card number to 9840909000 from your registered mobile number. 

How to Block YES Bank Credit Card Via Email?

You can request the bank to close your YES Bank credit card by sending an email from your registered email address to creditcard.block@yesbank.in. 

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Yes Bank Customer Care/ Complaints

How to Protect You Credit Card from Fraudulent Activities?

With the increasing risk of fraud, it is important to take active measures to safeguard your credit card information. Here are some key steps you can follow: 

  1. Monitor your account activity: To spot any suspicious or unauthorized transactions early, check your credit card statements regularly. 
  1. Use strong and unique PINs: Choose a secure, hard-to-guess PIN and avoid using obvious PINs like birthdays or using the same PIN across multiple cards. 
  1. Be cautious of phishing scams: Do not click on links or emails from unknown or untrusted sources and only interact with messages from verified senders. 
  1. Secure your devices: To prevent malware and unauthorized access to sensitive data, use antivirus software and disable auto-downloads in apps. 
  1. Report lost or stolen cards immediately: Notify your bank right away if your card goes missing. 

FAQs on YES Bank Credit Card Fraudulent Transactions

  • How do I block my YES Bank credit card?

    You can block your credit card through mobile banking, phone banking, net banking, YES Pay, email and SMS.

  • When will I receive the new credit card after requesting for a reissue?

    After your request for a reissue of credit card is registered, YES Bank may send your new credit card within 7 working days.

  • Can I block my credit card through the customer care number of YES Bank?

    Yes, you can contact the customer care toll-free number (18001031212) of YES Bank and block your credit card.

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