When you receive an SMS or an email about a transaction made using your credit card, and notice that it is a fraudulent one, you should immediately bring it to the notice of the bank. IndusInd Bank allows you to directly block the credit card via net banking, or by using the bank's mobile app.
Keep in mind that before you call any phone banking number, you have to keep the following information ready:
You can easily block your credit card, or report a fraudulent transaction through any of these methods:
|Segment||Within India||Outside India|
|All customers||1860 267 7777||022-44066666|
|Premium banking or credit cards||1860 267 7777||022-42207777|
An ‘EMV chip and PIN’ credit card is a card which has a microchip embedded in it. The microchip stores details like your card number. The credit card PIN is in an encrypted format and only you know the PIN. These two concepts provide security against the misuse of your credit card.
No, you do not have to pay any additional fee to get an ‘EMV chip and PIN’ credit card.
If you forget your credit card PIN, you have to log into the IndusInd Bank netbanking portal and generate a new PIN. You can also request for a new credit card PIN by calling 1860 267 7777.
No, the bank will not block your credit card when you cross your credit limit. If you do exceed the limit of your card, the bank will levy an over limit fee.
You can call 1860 267 7777 or even log into IndusNet and update your mobile number and email address.
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