IndianOil RBL Bank XTRA Credit Card

The IndianOil RBL Bank XTRA Credit Card is a co-branded credit card intended for the regular fuel buyer which offers rewards on both fuel and non-fuel spend. With this card, you can receive benefits equivalent to free petrol for up to 250 litres a year. The card is available on both MasterCard and RuPay, but also has UPI and NCMC functionality making it a suitable option for a road traveller who is looking for ease, flexibility and savings. 

What is the IndianOil RBL Bank XTRA Credit Card?

The IndianOil RBL Bank XTRA Credit Card is a co-branded product by IndianOil and RBL Bank, designed for fuel users and those who want to turn regular expenses into savings through the daily use of their credit card. It provides additional savings for cardholders' petrol payments, and includes other benefits such as accelerated reward points, UPI and NCMC (on RuPay) features, and free fuel benefits of up to 250 litres a year that are great for users who travel regularly. 

Key Features and Benefits of IndianOil RBL Bank XTRA Credit Card

The features and benefits of the IndianOil RBL Bank XTRA Credit Card are as follows:

  1. Welcome Offer: Earn 3,000 fuel points upon spending Rs.500 in a single transaction within the first 30 days of card issuance. Additionally, you will receive 1,000 fuel points when you spend Rs.75,000 in a quarter, making it easy to kick-start your savings journey.
  2. Accelerated Fuel Points: Get 15 fuel points for every Rs.100 spent at IndianOil fuel stations, with a monthly cap of 2,000 fuel points. This allows cardholders to maximise their fuel savings while filling up at IndianOil stations. For all other purchases, including dining, shopping, and entertainment, earn 2 fuel points for every Rs.100 spent, ensuring that even non-fuel expenses contribute to your rewards.
  3. Redemption Value: Fuel points are highly valuable, with 1 fuel point equalling Rs.0.5 when redeemed for XTRA Rewards at IndianOil stations. This translates into direct fuel savings, helping you cut down on fuel expenses over time.
  4. Annual Fee Waiver: Spend Rs.2,75,000 annually on your IndianOil RBL Bank XTRA Credit Card, and the annual fee will be waived, making this card a cost-effective choice for high spenders who regularly use it for fuel and other purchases.
  5. Fuel Surcharge Waiver: Enjoy a 1% fuel surcharge waiver of up to Rs.200 each month, providing additional savings on fuel purchases and ensuring that your refuelling experience remains cost-effective.
  6. RuPay Network Benefits: The IndianOil RBL Bank XTRA Credit Card, available on both MasterCard and RuPay networks, offers the added advantage of the National Common Mobility Card (NCMC) feature on RuPay, enabling seamless travel and purchases across various transport modes. Additionally, RuPay cardholders can link their card to UPI for easier digital payments. However, note that offline UPI transactions under Rs.2,000 at small merchants are not eligible for rewards, milestones, or voucher benefits.
  7. Maximum Savings: Cardholders can enjoy up to 250 litres of free petrol annually by accumulating fuel points, translating into significant savings. With an 8.5% valueback at IndianOil stations, this card ensures that you get more value for every rupee spent on fuel.
RBL Bank IndianOil Xtra Credit Card

Eligibility Criteria of IndianOil RBL Bank XTRA Credit Card

To apply for an IndianOil RBL Bank Credit Card, applicants must meet the following eligibility criteria:

  • Age: Applicants must be 18 years of age or older.
  • Occupation: The card is available to both salaried and self-employed individuals.

Documents Required for IndianOil RBL Bank XTRA Credit Card

When applying for an RBL Bank Credit Card, you will need to provide the following documents to verify your identity, address, and income:

Proof of Identity:

  1. PAN Card
  2. Aadhaar Card
  3. Driver’s License
  4. Passport
  5. Voter’s ID
  6. Overseas Citizen of India Card
  7. Person of Indian Origin Card
  8. Job card issued by NREGA
  9. Letters issued by UIDAI or any other government-approved photo ID proof

Proof of Address

  1. Aadhaar Card
  2. Driver’s License
  3. Passport
  4. Utility Bill (not more than 3 months old)
  5. Ration Card
  6. Property Registration Document
  7. Person of Indian Origin Card Job card issued by NREGA
  8. Bank Account Statement
  9. Any other government-approved address proof

Proof of Income:  

  1. Latest one or two salary slips (not more than 3 months old)
  2. Latest Form 16
  3. Last 3 months’ bank statements

Fees and Charges of IndianOil RBL Bank XTRA Credit Card

The fees and charges of the IndianOil RBL Bank XTRA Credit Card are as follows:

Feature

Details

Membership Fee

Rs.1,500 + GST

Annual Fee Waiver

Waived if annual spending exceeds Rs.2,75,000

Note: Waiver is only applicable if the annual fee is paid upfront.

How to Apply for the IndianOil RBL Bank XTRA Credit Card

  1. Step 1: Navigate to the Application Page 

To begin, open the related page for the IndianOil RBL Bank XTRA Credit Card on the RBL Bank company website and find the ‘Apply Now’ button to proceed with the application process. 

  1. Step 2: Fill the Form 

Next, an online application form will appear, and you may also notice a brief notice or disclaimer on the page. Please read them carefully and click all boxes to provide any necessary consents or authorisation to support proceeding to the form. 

  1. Step 3: Complete Personal Information 

You must complete personal information just as it appears on your governing documents. Your information includes your complete name, gender, date of birth, PAN card number, mobile number, email, and city. Precise information is critical in the application process to avoid delays in the verification process. 

  1. Step 4: Confirm Contact Information 

You will receive OTPs (One-Time Passwords) to both your mobile number and email. You must enter both unique numbers to confirm your contact information. This step is to ensure you will receive any updates on any notifications regarding your application. 

  1. Step 5: Fill in Your Address  

Enter your complete residential address, including your locality, city, and PIN code. If your correspondence address is the same as your residential address, you can simply check the appropriate box to save time. 

  1. Step 6: Fill in Employment and Income Details 

Indicate whether you are salaried or self-employed. Enter the name of the company (or type of business) accurately and specify your monthly income (if salaried, your monthly income should be compared to payslips). This information helps the bank determine your eligibility and creditworthiness. 

  1. Step 7: Agreeing to Legal Terms and Conditions 

Review the Card Member Declaration, Terms & Conditions and Card Member Agreement carefully. Check the boxes to agree to these terms and any credit check that needs to be done. 

  1. Step 8: Submit the Application

Check all information to ensure its accuracy, then submit. Make sure you make a note of the reference number - you can use this to track the progress of the application. 

  1. Step 9: Monitoring your Application Status 

The bank will then process your application, verify the documents submitted, and will contact you if they need any further information. If your application is approved and you are granted a card, it will be sent to you in the post along with instructions on how to activate and commence using the card. 

How to Redeem Fuel Points at IndianOil Stations

Redeeming fuel points at IndianOil stations is simple and can be done through the POS (Point of Sale) machine. Follow the steps described below for a seamless redemption experience: 

  1. Step 1: When you are ready to redeem your fuel points, start by pressing the ‘#’ button on the POS machine available at IndianOil fuel stations. 
  1. Step 2: From the options displayed on the POS machine, select the option labelled 'Instant Redeem' to proceed with the redemption process. 
  1. Step 3: In the 'Select Program' menu, choose the option ‘XTRAREWARDS’, which corresponds to the rewards program tied to your IndianOil RBL Bank XTRA Credit Card. 
  1. Step 4: After selecting 'XTRAREWARDS', click ‘OK’. You will then be prompted to enter your registered mobile number that is linked to your XTRAREWARDS account. 
  1. Step 5: Finally, enter the amount you wish to redeem using your available fuel points. Once the amount is confirmed, your fuel points will be applied to your transaction, reducing your fuel cost. 

Grievance Redressal

The process for addressing grievances related to the IndianOil RBL Bank XTRA Credit Card is outlined in the table below:

Grievance Redressal

Details

Primary Contact

In case of any grievance or issue related to your IndianOil RBL Bank XTRA Credit Card, write to cardservices@rblbank.com for assistance.

Escalation Contact

If your issue is not resolved through the primary contact, you may escalate it by contacting the Principal Nodal Officer.

Principal Nodal Officer

Mr. Vikas Nigam is the Principal Nodal Officer for RBL Bank, handling escalated complaints and grievances.

Office Address

RBL Bank Ltd, Unit No. 306-311, 3rd Floor, JMD Megapolis, Sector – 48, Sohna Road, Gurugram – 122018, Haryana.

Email for Escalation

principalnodalofficer@rblbank.com

Contact Number for Escalation

You can reach the Principal Nodal Officer at 022 7143 2700 for further assistance with your complaint.

Important Note: Ensure that you have reached out to the primary contact (cardservices@rblbank.com) before escalating your issue to the nodal officer.  

FAQs on IndianOil RBL Bank XTRA Credit Card

  • Are there any cash advance charges associated with this card?

    Yes, if you use your IndianOil RBL XTRA Credit Card to withdraw cash, you will incur a cash advance fee of 2.5% of the amount withdrawn or a minimum fee of Rs.500, whichever is higher. This fee is applied to the amount of cash you take out using the credit card.

  • Can Fuel Points be earned on railway, rental, utility, wallet, or government transactions?

    No, Fuel Points are not awarded for transactions related to railways, rentals, utilities, wallet payments, or government transactions. The credit card is designed to reward spending at IndianOil stations and on other eligible purchases, but these specific categories are excluded from earning Fuel Points.

  • Does the card offer any complimentary airport lounge access?

    No, the IndianOil RBL XTRA Credit Card does not provide complimentary access to airport lounges. This card is primarily focused on fuel-related rewards and does not include perks such as free airport lounge visits, which are often found with other premium credit cards.

  • How many Fuel Points can I earn on fuel purchases at IndianOil stations?

    You can earn 15 Fuel Points for every Rs.100 spent on fuel purchases at IndianOil stations. There is a cap of 2,000 Fuel Points that can be earned per month. This translates to a potential reward rate of 7.5% on your fuel spending at IndianOil.

  • Is there a fee for redeeming Fuel Points?

    Yes, when you redeem Fuel Points at IndianOil outlets, a redemption fee of Rs.99 + GST applies. This fee is deducted from the value of the Fuel Points you use during the redemption process.

  • Is there a fuel surcharge waiver with the IndianOil RBL XTRA Credit Card?

    Yes, the card offers a 1% waiver on the fuel surcharge, up to Rs.200 each month. This means you can save on the additional surcharge typically applied to fuel purchases, making refuelling a bit more economical.

  • What are the interest rates on the IndianOil RBL XTRA Credit Card?

    The interest rates on the IndianOil RBL XTRA Credit Card range from 2.5% to 3.99% per month, depending on your credit profile and payment history. These rates apply to outstanding balances not paid in full by the due date.

  • What is the joining fee for the IndianOil RBL XTRA Credit Card?

    The joining fee for the IndianOil RBL XTRA Credit Card is Rs.1,500 plus GST. This fee is charged when you first acquire the card and helps cover the cost of issuing and maintaining the card.

  • What is the reward rate for other eligible purchases with the IndianOil RBL XTRA Credit Card?

    For purchases other than fuel at IndianOil stations, you earn 2 Fuel Points for every Rs.100 spent. This lower rate compared to fuel purchases reflects the card’s primary focus on rewarding fuel-related expenses.

  • What is the value of 1 Fuel Point?

    Each Fuel Point is valued at Rs.0.50 when redeemed at IndianOil outlets. This means that the Fuel Points you accumulate can be used to reduce the cost of your fuel purchases at IndianOil stations.

  • What are the welcome benefits of the IndianOil RBL XTRA Credit Card?

    Upon paying the joining fee and making a transaction of Rs.500 or more within the first 30 days of card issuance, you receive 3,000 Fuel Points. These points are worth Rs.1,500 and are awarded as a welcome benefit to new cardholders.

  • Is there an annual fee for the IndianOil RBL XTRA Credit Card?

    Yes, there is an annual renewal fee of Rs.1,500 plus GST. However, this fee can be waived if you spend more than Rs.2,75,000 within a year on the card. This annual fee waiver helps to make the card more cost-effective for high spenders.

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