Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • HSBC Credit Card PIN Generation

    When you apply for a HSBC credit card and your application gets approved, the credit card is sent to your registered address along with other details that include the credit card PIN. A physical PIN is either sent to your registered mailing address or through SMS as an OTP or a One-Time Password.

    However, it is important to generate your PIN to carry out online transactions via your credit card. Here are some of the ways that can help you generate your PIN.

    How to Activate HSBC Credit Card PIN

    When the HSBC Credit Card is issued, it is in a deactivated state. Your card can be activated when you generate the PIN. A PIN can be generated either at an ATM or by using it for an online transaction. You can also generate the PIN by calling the customer care of the bank.

    Methods to Generate HSBC Credit Card PIN

    • Use it at an HSBC ATM
    • Make a PIN-based transaction
    • HSBC India PhoneBanking

    Generating HSBC Credit Card PIN at an ATM

    You can generate your credit card PIN at your nearest ATM once you have received an OTP for the same. Once you receive your credit card, the bank does send you an OTP-based PIN to generate your credit card PIN.

    To generate the HSBC Credit Card PIN at an ATM, here’s what you need to do:

    • Insert your HSBC credit card in the machine.
    • Choose your preference of language.
    • Click on 'Create new ATM PIN’.
    • Choose the ‘using OTP' option.
    • Then enter the OTP sent to your mobile.
    • Add your mobile number when prompted.
    • Add a 4-digit PIN of your choice.
    • Once done, re-type the PIN and click 'Submit'.

    Generating HSBC Credit Card PIN by Making a PIN-based transaction

    You can also generate your PIN by making an online transaction that requires you to add your PIN. On making a transaction, you can add the OTP sent by the bank to authenticate the transaction. Once done, you can choose to add a new PIN during the transaction.

    Via Phone Banking

    Apart from visiting an ATM or making a transaction, you can also generate your HSBC Bank PIN by contacting the customer care of the bank. You can call the HSBC credit card customer care at 1800 267 3456 or 1800 121 2208 and request to change your credit card PIN.

    How to Change Your HSBC Credit Card PIN

    In case you wish to change your HSBC Credit Card PIN, you can opt for either of the following ways:

    • ATM
    • HSBC India Mobile Application

    Changing HSBC Credit Card PIN at an ATM

    • Insert your credit card in the machine.
    • Choose the language.
    • Enter the existing credit card PIN.
    • Click on the option of 'Change PIN'.
    • Once done, an OTP will be sent to your registered mobile number.
    • Enter the OTP on the screen.
    • Add a 4-digit PIN of your choice.
    • Re-type the PIN to confirm and click on 'Submit'.

    Once done, the new PIN will be effective immediately.

    Changing HSBC Credit Card PIN via HSBC India Mobile App

    • Log in to the HSBC India Mobile app.
    • Select your credit card.
    • Tap on the option of 'Manage cards'.
    • Select the option of 'Reset credit card PIN'.
    • Submit the request.

    FAQs on HSBC Credit Card PIN Generation

    1. Can I use the same PIN for the add-on credit cards?

      Yes, the PIN will be the same for the primary and add-on credit cards.

    2. Will I receive a new PIN for a re-issued or renewed credit card?

      No, you can use the same PIN in case of a re-issue of your credit card.

    3. What can I do if I see any unauthorised activity on the credit card?

      If you notice any fraudulent transactions on HSBC credit card, it is important that you immediately inform the customer care of HSBC Bank.

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