When you apply for a HSBC credit card and your application gets approved, the credit card is sent to your registered address along with other details that include the credit card PIN. A physical PIN is either sent to your registered mailing address or through SMS as an OTP or a One-Time Password.
However, it is important to generate your PIN to carry out online transactions via your credit card. Here are some of the ways that can help you generate your PIN.
When the HSBC Credit Card is issued, it is in a deactivated state. Your card can be activated when you generate the PIN. A PIN can be generated either at an ATM or by using it for an online transaction. You can also generate the PIN by calling the customer care of the bank.
You can generate your credit card PIN at your nearest ATM once you have received an OTP for the same. Once you receive your credit card, the bank does send you an OTP-based PIN to generate your credit card PIN.
To generate the HSBC Credit Card PIN at an ATM, here’s what you need to do:
You can also generate your PIN by making an online transaction that requires you to add your PIN. On making a transaction, you can add the OTP sent by the bank to authenticate the transaction. Once done, you can choose to add a new PIN during the transaction.
Apart from visiting an ATM or making a transaction, you can also generate your HSBC Bank PIN by contacting the customer care of the bank. You can call the HSBC credit card customer care at 1800 267 3456 or 1800 121 2208 and request to change your credit card PIN.
In case you wish to change your HSBC Credit Card PIN, you can opt for either of the following ways:
Once done, the new PIN will be effective immediately.
Yes, the PIN will be the same for the primary and add-on credit cards.
No, you can use the same PIN in case of a re-issue of your credit card.
If you notice any fraudulent transactions on HSBC credit card, it is important that you immediately inform the customer care of HSBC Bank.
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