On approval of your credit card application, Federal Bank sends the credit card to your registered address along with other details that include the credit card PIN. The PIN is sent by the bank to your registered mailing address or through SMS as an OTP (One-Time Password).
To carry out transactions via your Federal Bank Credit Card, it is a must to generate the PIN for the card.
The credit card PIN can be generated either at an ATM or by using it for an online transaction as it is in a deactivated state when it is sent to you. You can also generate the PIN by calling the customer care of the bank.
You can visit the nearest Federal Bank ATM to generate your credit card PIN after you have received an OTP. The bank sends you an OTP-based PIN for PIN generation when the credit card is issued to generate your credit card PIN.
Here’s what you need to do, to generate the Federal Bank Credit Card PIN at an ATM:
You can also generate your Federal Bank Credit Card PIN by contacting the Federal Bank credit card customer care. You can contact the bank’s customer care at 1860 425 1199 and request to change your credit card PIN.
In case you wish to change your Federal Bank Credit Card PIN, you can opt for either of the following ways:
Once done, the new PIN will be effective immediately.
No, you can use the same PIN for the primary and add-on credit cards.
If you notice any unauthorised activity on your credit card, it is important that you immediately inform the customer care of Federal Bank.
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