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  • How To Change Address In ICICI Credit Cards Online

    Credit cards from ICICI Bank are among the most popular financial products in India. These credit cards are well-liked because of the appealing features and advantages that they offer. However, the ICICI bank periodically updates the features, advantages, and special offers on credit cards. While the bank often notifies cardholders through email whenever a change or update is made, it also prefers to provide the information in detail by postal address. Therefore, it is crucial to constantly change the address of communication. Any modification to the correspondence address must be corrected right away.

    Online Process to Change Address of Correspondence for ICICI Credit Cards

    ICICI credit cardholders can update or change their address of correspondence by following the steps listed below:

    Step 1: Cardholders need to visit ICICI bank’s official website -

    Step 2: In the home page on the top right-hand corner click on login.

    Step 3: In login page will need to log in their user id and password.

    Step 4: Once they enter their customer profile, they will need to click on the drop box at the top right-hand corner of the screen and click on 'Service Request.'

    Step 5: On clicking on that option, they will be led to a section called 'More.'

    Step 6: Clicking on 'More' will lead them to a new page with a tab called, “Request for change of communication address.”

    Step 7: Once they are on the next page, they will need to enter the communication address and the click on “Submit.”

    Step 8: Next, they will be sent an OTP on their registered mobile number. They will need to enter the same OTP on the space provided to them on the screen.

    Step 9: Once they enter the OTP, they will have to click on “Submit” tab.

    Step 10: On the following screen, cardholders will be given a confirmation that the address change request has been placed successfully.

    Step 11: They will be given a reference number which they should keep for future reference.

    Offline Process to Change Address of Correspondence for ICICI Credit Cards

    ICICI credit cardholders can change the address of correspondence offline in two different ways:

    • To start the procedure, cardholders can phone the ICICI bank customer service hotline and speak with an executive. Alternatively, they can use the website to submit a request for a callback. Within 10 minutes, a phone banking service specialist will contact them.
    • Cardholders can download the application to change the address of communication from After duly filling it up, they must attach a proof of address with it and send it to the address mentioned below:

    ICICI Bank Limited,

    RPC Mumbai,

    5th Floor, A-Wing, Autumn Estates

    Chandivali Farm Road, Chandivali

    Land Mark: Next to Chandivali Studio, Opp MHADA


    Mumbai- 400072

    How to Download the Declaration Form to Change the ICICI Address Of Correspondence?

    Cardholders can download the declaration form to change or update the address of correspondence by logging on to Once they fill up the form, they must take a print out of the same to submit it at their nearest ICICI bank.

    Documents Required to Change Address in ICICI Credit Cards

    ICICI credit cardholders can submit any one of the following as proof of address:

    • Copy of valid passport with photograph and signature
    • Copy of voter's ID card
    • Copy of driver's license
    • Copy of Aadhaar card
    • Copy of job card issued NREGA and signed by the officer of State Government.
    • Copy of letter issued by a gazetted officer with a photograph of the cardholder duly attested.
    • Copy of utility bill like electricity, landline, postpaid mobile bill, gas line, and water bill. The bill should not be more than 2 months old.
    • Receipt of property or municipal tax.
    • Copy of post office savings bank account statement/passport or bank account.
    • Copy of pension or family pension payment orders (PPOs) issued to retired employees by the government departments or public sector undertakings, only if they contain the address.
    • Letter of allotment of accommodation from the cardholder's employer issued by the central government or state government department, regulatory or statutory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies. Also, license and leave agreements with such employers allotting official accommodation.
    • Copies of documents issued by the government departments of foreign jurisdictions and letter issued by Foreign Embassy or Mission in India.

    Necessity of Changing Address of Correspondence for ICICI Cards

    It is crucial to modify or update this information on the cardholder's site in cases where they change their correspondence address. This will guarantee effective communication between the cardholder and the bank. In the event that they move to a new residence, cardholders should update or modify their address of correspondence for the reasons listed below:

    • This will help the bank in getting in touch with them easily.
    • Updating the new address of correspondence will ensure that all the necessary documents like account statements, etc, reach the cardholder through post on time.
    • The cardholder will be informed if the bank decides to alter the terms and conditions of banking if they can be reached.

    FAQs on Address Change for ICICI Credit Cards

    1. Will I receive SMS alerts once the address is updated in ICICI Bank Account?

      You will receive an alert about the address update if you have provided the bank with a valid e-mail ID and mobile number.

    2. How much time ICICI bank will take to process address change request?

      The address change request will be processed by the ICICI Bank in one working day.

    3. Does the bank reserve the right to verify the address given. If yes, then how much time will be taken by the bank to complete the verification process?

      The stated address may take up to 11 days to be verified by the bank, which maintains all rights.

    4. Can ICICI bank reject my address change request?

      Yes, the ICICI bank reserves all rights to reject the address change request.

    5. Will I receive alerts for updating address?

      Yes, the bank will update you about address change on your registered mobile number and email address.


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