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  • How To Change Address In HDFC Credit Cards Online

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  • If you own a credit card, it is important to remain updated with the changes in features, benefits, fees and charges that the bank makes from time to time. While generally the bank does send the correspondence via email, at times they prefer to do it using postal address. Often, cardholders forget to change their address of correspondence after shifting their house. It is important for the cardholders to change the same in order to ensure smooth flow of communication between the bank and them. In case there is a mismatch in their present address and the one registered with the bank, HDFC credit cardholders can change the address offline as well as online. Let us take a look at this process in detail.

    Online Process To Change Address Of Correspondence For HDFC Credit Cards

    HDFC credit cardholders can update or change their address of correspondence in two simple ways:

    • Using netbanking: Cardholders can log in to the HDFC netbanking portal to change or update their address of correspondence. All they have to do is follow the steps listed below:
    • Once they login into the HDFC netbanking portal, they will need to click on the "Update Contact Details" tab from the main menu.
    • Next step is to click on "Update Address."
    • Next, the cardholder will be directed to a page that will contain a list of documents that are accepted by the bank as proof of address.
    • Cardholders would need to scan a self-attested copy of one of the documents listed by the bank.
    • The last step is to check the copies of the documents, upload, and submit them.
    • Once the documents are verified by the bank, the address will be updated.
    • Online application for change of address of correspondence: Cardholders can also apply online to change their address of correspondence. They can do so by following the steps listed below:
    • The first step is to download the form to change the address of correspondence from leads.hdfcbank.com.
    • Once the form is duly filled, the cardholder would need to get a print of the application form.
    • The next step requires the cardholder to sign the form and attach self-attested copies of address proof with it.
    • The final step is to send the application and the attached proof of address via courier or post to the nearest branch of HDFC bank.

    Offline Process To Change Address Of Correspondence For HDFC Credit Card

    HDFC credit cardholders can change the address of correspondence offline in two different ways:

    • Cardholders can walk into their nearest branch of HDFC bank and meet the bank’s representative to change or update their address in person. They must carry original documents as proof of address with them when they visit the branch.
    • Cardholders can also dial the toll free number 61606161/6160616 and talk to the executive to initiate the process.

    How To Download The Declaration Form To Change The HDFC Address Of Correspondence?

    Cardholders can download the declaration form to change or update the address of correspondence by logging on to leads.hdfcbank.com. Once they fill up the form, they must take a print out of the same to submit it at their nearest HDFC bank.

    Document Required To Change Address in HDFC Credit Card

    HDFC credit cardholders can submit any one of the following as proof of address:

    • Copy of valid passport
    • Copy of voter's ID card
    • Copy of driver's license
    • Copy of Aadhaar card
    • Copy of job card issued NREGA and signed by the officer of State Government.
    • Copy of letter issued by a gazetted officer with a photograph of the cardholder duly attested.
    • Copy of utility bill like electricity, landline, postpaid mobile bill, gas line, and water bill. The bill should not be more than 2 months old.
    • Receipt of property or municipal tax.
    • Copy of post office savings bank account statement/passport or bank account.
    • Copy of pension or family pension payment orders (PPOs) issued to retired employees by the government departments or public sector undertakings, only if they contain the address.
    • Letter of allotment of accommodation from the cardholder's employer issued by the central government or state government department, regulatory or statutory bodies, public sector undertakings, scheduled commercial banks, financial institutions and listed companies. Also, license and leave agreements with such employers allotting official accommodation.
    • Copies of documents issued by the government departments of foreign jurisdictions and letter issued by Foreign Embassy or Mission in India.

    Necessity Of Changing Address Of Correspondence For HDFC Card

    In a situation where the cardholder is changing their address of correspondence, it is important to change or update this information on their portal. This will ensure seamless communication between the bank and the cardholder. Listed below are a few reasons why the cardholders should update or change their address of correspondence in case they shift to a new one:

    • This will help the bank in getting in touch with them easily.
    • Updating the new address of correspondence will ensure that all the necessary documents like account statements, etc, reach the cardholder through post on time.
    • In case the bank decides to change banking terms and conditions, they will be able to reach the cardholder and update them about the same.

    Faqs Regarding Change Of Address Of Correspondence For HDFC Credit Card

    1. How long does it take the bank to update my mailing address?
    2. It will take around 7 working days after the receipt of the request and documents for the bank to update the mailing address.

    3. Do joint account holders need to fill separate forms to request a change of address?
    4. Yes, joint account holders need to fill in two separate forms to file a request to change the address of correspondence.

    5. Will I sent an SMS alert to notify the change in address of correspondence?
    6. No, the bank doesn’t send an SMS alert to notify the cardholder. However, you can visit the customer’s portal and check the status of your request.

    7. Is rent agreement a valid proof for change of address?
    8. A copy of the rent agreement can be submitted with copies of any of the documents listed in the list by the bank as proof of address. 

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