If you own a credit card, it is important to remain updated with the changes in features, benefits, fees and charges that the bank makes from time to time. While generally the bank does send the correspondence via email, at times they prefer to do it using postal address. Often, cardholders forget to change their address of correspondence after shifting their house. It is important for the cardholders to change the same in order to ensure smooth flow of communication between the bank and them. In case there is a mismatch in their present address and the one registered with the bank, HDFC credit cardholders can change the address offline as well as online. Let us take a look at this process in detail.
HDFC credit cardholders can update or change their address of correspondence in two simple ways:
HDFC credit cardholders can change the address of correspondence offline in two different ways:
Cardholders can download the declaration form to change or update the address of correspondence by logging on to leads.hdfcbank.com. Once they fill up the form, they must take a print out of the same to submit it at their nearest HDFC bank.
HDFC credit cardholders can submit any one of the following as proof of address:
In a situation where the cardholder is changing their address of correspondence, it is important to change or update this information on their portal. This will ensure seamless communication between the bank and the cardholder. Listed below are a few reasons why the cardholders should update or change their address of correspondence in case they shift to a new one:
It will take around 7 working days after the receipt of the request and documents for the bank to update the mailing address.
Yes, joint account holders need to fill in two separate forms to file a request to change the address of correspondence.
No, the bank doesn’t send an SMS alert to notify the cardholder. However, you can visit the customer’s portal and check the status of your request.
A copy of the rent agreement can be submitted with copies of any of the documents listed in the list by the bank as proof of address.