Citibank offers personal loans of up to Rs.30 lakh with a loan repayment tenure of up to 5 years. The loan statements are generated and sent to the address which is registered with the bank. The bank will religiously issue and send you the statement on 31 March every year. However, you can also choose to get the statement at any point in time. For the same, you would be required to get in touch with the bank and place a request.
The bank will send you your loan account statement at the end of every financial year. However, you can use any of the following methods to request for a statement at any given point in time.
You can follow the steps mentioned below to request for your personal loan account statement online.
Alternatively, you can also get in touch with Citibank through the 24x7 CitiPhone helpline number and place a request for your personal loan account statement. The CitiPhone helpline number can be accessed at any point in time. The number is 1860 210 2484. Local charges maybe applicable for the call.
1) I do not have my IPIN. How can I log in to the Citibank portal?
The IPIN or Internet Password is provided by the bank on request. If you have not registered yourself for online banking, you can visit the online portal and click on the ‘First Time User? Register Now’ banner under the ‘Login’ field. Follow the on-screen directions after that and provide the relevant details to validate your account. Once the process is completed, your User ID and IPIN will be generated and you can use the same to log in to your account.
2) I am residing outside India at this point in time. How can I get in touch with Citibank?
You can use the Citi Priority or the Business Preferred phone number to get in touch with Citibank if you are currently outside India. The number for getting in touch with the bank in this case is +91 22 4955 2484.
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