Santa Claus comes around just once a year. In the meantime, there are Credit Cards.

Syndicate Bank Credit Card Customer Care

Syndicate Bank is among the top banks in the country which offers its customers a wide range of products including credit cards. To make sure that the customers and all their queries are addressed efficiently and effectively, the bank offers a specific customer care helpline number for credit cards with round the clock assistance.

24*7 Credit Card Customer Care Toll-Free Number

For credit cards, Syndicate Bank provides a toll-free number which is 1800225092. The number will be only free for BSNL and MTNL landline users.

For other networks, the customer care number which you can call for all kinds of credit card queries is 022-4042 6003. This is will carry carrier charges.

Syndicate Bank Credit Card Enquiries

Loss of Credit Card

In the case of loss of the card or, if your card is stolen, you will need to call the customer care number of the bank on an immediate basis to report it. The representative will then take your details and block the credit card to prevent any kind of fraudulent transaction.

The number which you need to call is 1800225092. If you are not able to contact the customer care through phone, you can also write an e-mail to the bank at cardcentre@syndicatebank.co.in.

Syndicate Bank International Credit Card Helpline Number

The bank also provides an international customer care number for all their products. They do not offer a separate international number for credit card queries.

The phone number which you can call for any query is 022-2218 9606 / 022-2218 1780 and is available from 10 a.m. to 5 p.m.

If you are not able to get in touch with the international customer care via phone, you can send an e-mail to nrd@syndicatebank.co.in stating your query.

Syndicate Bank E-mail Address Details

If at all you are not able to contact the customer care of Syndicate Bank via phone and if visiting the branch of the bank is not an option, you can send an e-mail to the bank stating your query.

For any queries about credit cards, you can state your query or complaint in an e-mail and send it to cardcentre@syndicatebank.co.in For any other general queries, you can send an e-mail to syndcare@syndicatebank.co.in

Syndicate Bank Grievance Redressal System

To cater to all kinds of queries and complaints of customers, Syndicate Bank has a strict and effective grievance redressal policy put in place which is followed by the customer care department of the bank.

First Level:

The first level of grievance redressal is when you contact the customer support for any kind of query you might have about the general products of the bank or regarding a specific product such as credit card. You can contact the credit card customer care or the toll-free number for general queries and the representative will solve it over call itself or through e-mail if you choose so.

Syndicate Bank observes ‘Customer Day’ on the 15th of every month across all bank branches when customers can meet the senior or the top-level management of the bank including the Managing Director and the Chairman without any kind of prior appointment.

Second Level

If you are not satisfied with the answer provided by the customer care about your query or complaint, the next level of grievance redressal is to contact the branch manager. In this level, any kind of complaint will be addressed and solved on an immediate basis.

However, if your query is not answered to your satisfaction, the complaint is transferred to the nodal officer at the regional office

Here is the list of regional nodal officers of Syndicate Bank

Name of Officer Regional Office Districts and States Covered Mobile Number
Sri. A. N. Shivaswamy – Deputy General Manager Ahmedabad Gujarat, Union Territories of Daman and Diu, Dadra and Nagar Haveli 079 - 26589082
Sri. Shayaram S. Hegde – Deputy General Manager Udupi Karnataka 0820 - 2520999
Sri. Dr. M.S. Aruna Kumar – Deputy General Manager Bangalore (North) Karnataka 080 - 22421969
Sri. S. Rama Rao – Deputy General Manager Mysore Karnataka 0821 - 2461167
Sri. Veeresh Patanshetti – Deputy General Manager Bijapur Karnataka 08352 – 267101 9449860797
Sri. S. Basavaiah – Deputy General Manager Hubli Karnataka 0836 – 2277191 9449860252
Sri. K.R. Ganessan – Assitant General Manager Bellary Karnataka 08392 - 277729/230012/2746269449860616
Sri. Rama Naik – Assistant General Manager Karwar Karnataka 08382 – 226758 9449860343
Sri. Sadhu Ravishankar - Assistant General Manager Shivamogga Karnataka 227065
Sri. Shankar S. - Deputy General Manager Bangalore (South) Karnataka 080 - 22421969
Sri. Nimmagadda Sitarama Somayaji - Deputy General Manager Mangalore Karnataka 0824 -2444534 9449860900
Sri. Abhay Kumar - Deputy General Manager Bhopal Madhya Pradesh 0755 - 2551244/2551249/2558146 9425400354
Sri P. Madhu - Deputy General Manager Kolkata West Bengal and Sikkim 033 - 24435771 9830108603
Sri Sandip Kumar Ghosh - Deputy General Manager Bhubaneshwar Orissa 0674 - 2551506 2555676/2555425 9437484685
Sri Dr. Madanlal Chawla - Deputy General Manager Chandigarh Himachal Pradesh, Punjab & Union Territory of Chandigarh 0172 - 2645074
Sri T. Manivannan - Deputy General manager Madurai Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands. 0452-2383380 / 370
Sri T. Mohan Rajan - Deputy General Manager Chennai Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands. 044 - 25261155 25219964 - 65 9840390585 9444121000
Sri S. Devaraj - Deputy General Manager Coimbatore Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands. 0422 - 2545950/51/54/55/57 9443038000
Sri T.T. Shivaguru - Assistant General manager Salem Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands. 0427-2441800 / 2331800
Sri A Venkata Reddy - Deputy General Manager Vijayawada Andhra Pradesh 0866 - 2470026 2475895/2496118 9440905103
Sri P. Plani Swamy - Deputy General Manager Hyderabad City Andhra Pradesh 040 - 23311376 9177772001 9440905205
Sri A. Aseervadam – Deputy General Manager Anantapur Andhra Pradesh 08554 - 245497/98 244996 9440905446
Sri T. Narasimha Murthy - Assistant General Manager Nellore Andhra Pradesh 0861 - 2323171 2337107/2345374 9440905327
Sri Ceelam Giri - Deputy General Manager Hyderabad (rural) Andhra Pradesh 040 - 23310005 23311381/23310943 9440905200
Sri Annapa Reddy Sambi Reddy - Assistant General Manager Vishakhapatnam Andhra Pradesh 2556007 / 8332959566
Sri Ramamurthy Pulya - Deputy General manager Ongole Andhra Pradesh 08592 283402
Sri Krushna Chandra Mishra - Assistant General Manager Guwahati Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura 0361 -2654465 09435110180
Sri Rakesh Kumar - Deputy General Manager Agra Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0562 - 2600381 9412751085
Sri N. Swaminathan - Deputy General Manager Jaipur Rajasthan 0141 - 2700261 /2700191 9414042965
Sri Mohammad Abbas K - Deputy General Manager Meerut Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0121 -2600065/2760474 9412782555
Sri Ra Alagiri Swamy - Deputy General Manager Lucknow Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0522 - 4013440 9415550118
Sri Shivasingh Adhikari Deputy General Manager Moradabad Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0591-2552100
Sri T. Prasad - Assistant General Manager Varanasi Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0542-2360446 8004930387
Sri Laxmikant Srivastava - Assistant General Manager Dehradun Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal 0135-2657324
Sri B. Anant Rao - Deputy General Manager Mumbai - II Maharashtra and Goa 2874 4240 / 2874 6237
Sri Aravind Kapoor - Deputy General manager Mumbai – I Maharashtra and Goa 022-22183298
Sri Harish Chandra Pradhan - Deputy General Manager Vadodara Maharashtra and Goa N/A
Sri S.Vijaya Kumar - Deputy General Manager Pune Maharashtra and Goa 020 - 24337949/24339235 9423585215
Sri Dinesh M Sinha - Deputy General Manager Panaji Maharashtra and Goa 0832 - 2424083/2222235 9423884050
Sri C. Pulla Reddy - Assistant General Manager Nagpur Maharashtra and Goa 0712 - 2451628 9423102407
Sri Prabhir Kumar S. Chaudhuri - Deputy General Manager Patna Bihar and Jharkhand 0612 - 2203678 /2205693 9431821924
Sri Dr. K. Rajeswar - Deputy General Manager Ernakulam Kerala and Union Territory of Lakshadweep 0484 - 2367063/2369090 9495007777
Sri P Karuppiah - Deputy General Manager Kannur Kerala and Union Territory of Lakshadweep 0497 - 2706043/2705019 9492042011
Sri S. Rajapandi - Assistant General manager Thiruvananthapuram Kerala and Union Territory of Lakshadweep 0471 - 2726525/2726017 9495040019
Sri Rakesh Nainwal - Assistant General manager Ludhiana Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP N/A
Sri Kamal Kumar Agrawal - Deputy General Manager Faridabad Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP 0129 - 2434873/2413997 9810728262
Sri C. Sridharan - Deputy General Manager Ghaziabad Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP 0120 - 2828475/2828361 986839430 "
Sri V. Srinivasan - Deputy General manager Delhi - II Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP 2338 3107 / 233884432
Sri T. Maheswara Rao - Deputy General Manager Delhi - I Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP 011-23384432

Third Level

If you are not satisfied with the answer to your complaint or query from the regional nodal officers of the bank, you can then address the query to the corporate office at Bangalore. Your query should be addressed to the Nodal Officer or the Controlling Authority at the corporate office at this address:

Mr. Indersain Baluja

General Manager,

Syndicate Bank, Corporate Office,

Business Strategy & Planning Department,

Syndicate Bank Building,

2nd Cross, Gandhinagar,

Bengaluru - 560009

Phone: 080-22260281

Fax: 080-22208960

E-Mail: syndcare@syndicatebank.co.in

Fourth Level

If the response offered by the nodal officer is not completely satisfactory to your query or complaint, you can write to the Chairman and the Managing Director of the bank.

Fifth Level

In order to strengthen the grievance redressal of the complaints, as per the guidelines of the Reserve Bank of India, Syndicate Bank has appointed Shri Suresh S. Savekar as the Internal Ombudsman. Any grievances, complaints or queries will be addressed by the Internal Ombudsman as the last level of the grievance redressal procedure of the bank.

Syndicate Bank Nodal Officer Contact Details

Region Officer Districts Covered Mobile Number
Ahmedabad Harish Gundekar Amreli, Bhavnagar, Ahmedabad, Jamnagar, Kachchh, Porbandar, Gandhinagar, Junagad, Rajkot, Surendranagar 9412752147
Agra A K Singh Aligarh, Mathura, Agra and Hathras 0562-2600541
Ballari M Chandra Shekhar Raichur, Ballari, Koppal 08392-258144
Anantapur Rahul Vinjamuri Kurnool and Ananthapur 08554-244817
Bengaluru II K V Ramachandra Bengaluru Urban, Bengaluru, Bengaluru Rural, Ramanagara 9449862618
Bengaluru I P Ponkumar Bengaluru, Tumkur, Bengaluru Rural, Kolar, Chikkaballapur 9449860497
Bhopal Alabhya Mishra Ashok Nagar, Barwani, Betul, Bhind, Bhopal, Datia, Dewas, Dhar, East Nimar, Guna, Gwalior, Harda, Hoshangabad, Indore, Khargaon, Mandsaur, Morena, Neemuch, Raisen, Ratlam, Sagar, Sehore, Shajapur, Shivpuri, Ujjain, Vidisha 9425602309
Belagavi Pradip Thorat Belagavi 9449860546
Bhubaneshwar II S. S. Samal Angul, Balangir, Bargarh, Boudh, Cuttack, Gajapati, Ganjam, Jharsuguda, Kalahandi, Kandhamal, Koraput, Nayagarh, Rayagada, Sambalpur, Sonepur, Sundargarh 9437130873
Bhubaneshwar I Amit Patnaik Balasore, Baleshwar, Bhadrak, Dhenkanal, Jagatsinghpur, Jajpur, Kendrapara, Keonjhar, Khurda, Mayurbhanj, Puri 9437961462
Chennai II G Ashok Raj Cuddalore, Kancheepuram, Pondicherry, Vellore, Villupuram 9445039421
Chennai I P Ravindranath Chennai, Nicobar, North and Middle Andaman, South Andaman, Thiruvallur 9445459821
Chandigarh Bhagawat Prasad Ambala, Bhiwani, Chandigarh, Fatehabad, Hamirpur, Hissar, Jind, Kaithal, Kangra, Karnal, Kullu, Kurukshetra, Mandi, Panchkula, Panipat, Rohtak, Simla, Sirmour, Sirsa, Solan, Sonepat, Una, Yamunanagar 7065647653
Coimbatore S Arunkumar Coimbatore, Erode, Nilgiris, Tirupur 9442203658
Delhi II Ashok Kumar Central Delhi, Delhi, North Delhi, North West, North West Delhi, South Delhi, West Delhi 9990155448
Delhi I T C Chawla Delhi, East Delhi, North East Delhi, South Delhi, South East Delhi 9968309166
Dehradun Rohit Kumar Arya Almora, Bageshwar, Bijnor, Chamoli, Champawat, Dehradun, Garhwal, Haridwar, Muzaffarnagar, Muzzaffarnagar, Nainital, Pithorgarh, Rudraprayag, Saharanpur, Shamli, Tehri, Tehri Garhwal, Udham Singh Nagar, Uttarkashi 9456597317
Faridabad Manish Singh Faridabad, Gurgaon, Jhajjar, Jhalwar, Mahendragarh, Mewat, Palwal, Rewari 9868394443
Ernakulam Karunanithi E Ernakulam, Idukki, Kottayam, Lakshadweep, Malappuram, Palakkad, Thrissur 9495008002
Ghaziabad Navin Kumar Singh Baghpat, Ghaziabad 9868394346
Hubbali Prashant Reddy Gadag, Dharwad, Haveri 9449860255
Guwahati Rajnish Kumar Gupta Aizawl, Baksa, Barpeta, Bongaigaon, Cachar, Darrang, Dibrugarh, Dimapur, East Khasi Hills, Goalpara, Golaghat, Imphal West, Jorhat, Kamrup, Kamrup Metro, Karimganj, Lakhimpur, Lunglei, Morigaon, Nagaon, Nalbari, North Tripura, Papumpare, RiBhio, Sipahijola, Sivasagar, Sonitpur, South Tripura, Tinsukia, West Tripura 9435599085
Hyderabad II Gurunath Babu Hyderabad, Khammam, Mahaboob Nagar, Medak, Nalgonda, Rangareddy, Warangal, Hyderabad 7382624429
Hyderabad I Anil Kumar Ranga Reddy, Hyderabad 9491067921
Kannur Sreejith P V Kannur, Kasargod, Kozhikode, Mahe, Wayanad 7382624429
Jaipur Naveen Kumar Singh Ajmer, Alwar, Beawar, Bharatpur, Bikaner, Churu, Dausa, Dholpur, Hanumangarh, Jaipur, Jhunjhunu, Karauli, N agaur, Sawai Madhopur, Sawai Medhopur, Sikar, Sriganganagar, Tonk 9414045510
Kanpur Vinod Kumar Auriya, Banda, Chitrakoot, Etah, Etawah, Farrukhabad, Fatehpur, Firozabad, Hamirpur, Jalaun, Jha nsi, Kanauj, Kanpur Dehat, Kanpur Nagar, Kaushambi, Lalitpur, Mahoba , Mainpuri, Rae Bareli, Unnao 8004941775
Lucknow Prashant Kumar Amethi, Bahraich, Balrampur, Barabanki, Faizabad, Gonda, Hardoi, Kheri, Lakhimpur, Lucknow, Shahjahanpur, Shravasti, Sitapur 8004912724
Karwar Vinod K M Uttar Kannada 9449860380
Kolkata Umran Siddiqui East Midanpore, Haora, Hugli, Kolkata, North 24 Parganas, Paschim Medinipur, Purba Medinipur, South 24 Parganas 9433007039
Ludhiana Rajendra Singh Amritsar, Barnala, Bathinda, Faridkot, Fatehgarh Sahib, Fazilka, Ferozepur, Gurdaspur, Hoshiarpur, Jalandhar, Jammu, Kapurthala, Kathua, Leh, Ludhiana, Mansa, Moga, Mohali (Sas Nagar), Muktsar, Pathankot, Patiala, Rupnagar, Sangrur, Shahid Bhagat Singh Nagar (Nawanshahr), Srinagar 9530918924
Mangaluru Gireesha G Dakshina Kannada 9449862056
Madurai Ramaswamy Dindigul, Kanyakumari, Karaikal, Madurai, Nagapattinam, Pudukkottai, Ramanathapuram, Sivaganga, Thanjavur, Theni, Thiruchirappalli, Thiruvarur, Tiruchirapalli, Tirunelveli, Tirunelvelli, Toothukudi, Virudhunagar 8903913258
Mumbai II P M Pinjar Brihan Mumbai, Mumbai, Mumbai Suburban, Palghar, Thane 9869277687
Mumbai I Anagha Kamat Mumbai, Mumbai Suburban, Raigad, Thane 9969002833
Meerut Devender Singh Meerut 9412782772
Moradabad S K Dixit Amroha (J P Nagar), Badaun, Bareilly, Bhim Nagar, Budaun, Jyotiba Phule Nagar, Moradabad, Moradabad, Pilibhit, Rampur, Sambhal 9412247114
Mysuru K S Lakshman Chamarajanagar, Hassan, Kodagu, Madikeri, Mandya 9449860463
Nellore Ramaprasad Nellore 8333924198
Nagpur Jeevan Gadge Akola, Amravati, Bhandara, Buldana, Chandrapur, Dhule, Gondia, Hingoli, Jalgaon, Nagpur, Nanded, Wardha, Washim, Yavatmal 9422145183
Nizamabad K V Vishwanath Adilabad, Karimnagar, Medak, Nizamabad 7901014836
Ongole T S Pradeep Kumar Prakasam 9440905340
Noida Alok Kumar Bulandshahar, Gautam Buddh Nagar, Gautam Budh Nagar, Ghaziabad, Hapur 9412770549
Patna Ranjan Kumar Pani Aurangabad, Banka, Begusarai, Bhagalpur, Bhojpur, Buxar, Darbhanga, Gaya, Gopalganj, Katihar, Madhubani, Munger, Muzaffarpur, Nalanda, Nawada, Patna, Purbi Champaran, Purnea, Rohtas, Samastipur, Saran, Sasaram, Sheikhpura, Sitamarhi, Siwan, Vaishali 9431820469
Panaji Lawrence V Kabber North Goa, Ratnagiri, Sindhudurg, South Goa 9423885217
Raipur Neetesh Kumar Shrivastava Anuppur, Balaghat, Bastar, Bhopal, Bilaspur, Chhatarpur, Chhindwara, Damoh, Dhamtari, Durg, Jabalpur, Janjgir Champa, Jashpur, Katni, Kawardha, Kondagaon, Korba, Mahasamund, Mandla, Narsimhapur, Panna, Raigarh ,Raipur, Rajnandgaon, Rewa, Satna, Seoni, Shahdol, Sidhi, Singrauli, Surguja, Umaria 9754009079
Pune Prashant Pawar Ahmednagar, Aurangabad, Aurangabad, Beed, Jalna, Kolhapur, Latur, Nasik, Osmanabad, Parbhani, Pune, Sangli, Satara, Solapur 9403352641
Ranchi Amit Raj Bokaro, Deoghar, Dhanbad, Dumka, East Singhbum, Giridh, Giridih, Godda, Hazaribag, Pakur, Pashchim Singhbhum, Purbi Singhbhum, Ramgarh, Ranchi, Sahebganj, Saraikela Kharsawan, Seraikela (Kharsawan) 9471182389
Shivamogga Sivakumar A Chikmagalur, Chitradurga, Davangere, Shivamogga 9449860698
Salem M Vivekanandh Ariyalur, Dharmapuri, Karur, Krishnagiri, Namakkal, Salem, Tiruvannamalai 9487667945
Siliguri Agendra Kumar Bankura, Barddhaman, Birbhum, Dakshin Dinajpur, Darjiling, East Sikkim, Jalpaiguri, Koch Bihar, Maldah, Murshidabad, Nadia, Purulia, South Sikkim, Uttar Dinajpur 9434073547
Tirupati V Mohan Murali Chittoor, YSR Kadapa 7901092634
Thiruvananthapuram D Ravishankar Alapuzha, Kollam, Pathanamthitta, Thiruvananthapuram 9495040024
Udaipur Bhanwar Bijendra Singh Banswara, Baran, Barmer, Bhilwara, Bundi, Chittorgarh, Dungarpur, Jaisalmer, Jalore, Jhalwar, Jodhpur, Kota, Pali, Pratapgarh, Rajsamand, Sirohi, Udaipur 9772437750
Varanasi Vivek Gaurav Srivastava Allahabad, Ambedkarnagar, Azamgarh, Ballia, Basti, Chandauli, Chandauli, Deoria, Ghazipur, Gorakhpur, Jaunpur, Kushinagar, Maharajganj, Mau, Mirzapur, Pratapgarh, Sant Kabirnagar, Sant Ravidasnagar, Siddarthnagar, Sonebhadra, Sultanpur, Varanasi 8004930405
Vadodara Prahlad Roy Godra Anand, Banaskantha, Bharuch, Dadra & Nagar Haveli, Dahod, Daman, Kheda, Mehsana, Narmada, Navsari, Panchmahal, Patan, Sabarkantha, Surat, Vadodara, Valsad 9427319463
Vijayawada V Bali Reddy Guntur, Krishna, West Godavari 9490538522
Vijayapura P C Hiremath Bagalkot, Bidar, Gulbarga, Vijayapura, Yadagir 9449860783
Vishakhapatnam P R Raju East Godavari, Srikakulam, Visakhapatnam, Vizianagaram 8332959563

Write to Syndicate Bank

If you do not have access to the internet and wish to contact the bank, you can always do so by writing a letter and posting it to the corporate office of the bank. The letter needs to be sent to the following address:

Corporate Office,

II Cross, Gandhi Nagar,

Bangalore 560 009.

Karnataka (India).

FAQs on Syndicate Bank Credit Card Customer Care

  1. Which toll-free number can I call to reach Syndicate Bank customer care?
  2. For credit cards, Syndicate Bank provides a toll-free number which is 1800225092. The number will be only free for BSNL and MTNL landline users.

  3. Is there any Syndicate Bank email to which I can write?
  4. You can write to cardcentre@syndicatebank.co.in

  5. What is the procedure to make an EMI request for my Syndicate Bank credit card?
  6. To make a request for the EMI facility you can call the Helpline number of the Bank at 1800 225 092 which is available at all times.

  7. What is the number of the Mysore Syndicate Bank Nodal Office?
  8. You can call the Mysore Syndicate Bank Nodal Office at 0821 – 2461167

  9. How many levels are there for Syndicate Bank grievance redressal?
  10. There are two levels of Syndicate Bank grievance redressal. The first level of grievance redressal is when you contact the customer support for any kind of query you might have about the general products of the bank or regarding a specific product such as credit card. If you are not satisfied with the answer provided by the customer care about your query or complaint, the next level of grievance redressal is to contact the branch manager.

Credit Card Customer Care By Bank

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