Syndicate Bank is among the top banks in the country which offers its customers a wide range of products including credit cards. To make sure that the customers and all their queries are addressed efficiently and effectively, the bank offers a specific customer care helpline number for credit cards with round the clock assistance.
For credit cards, Syndicate Bank provides a toll-free number which is 1800225092. The number will be only free for BSNL and MTNL landline users.
For other networks, the customer care number which you can call for all kinds of credit card queries is 022-4042 6003. This is will carry carrier charges.
Loss of Credit Card
In the case of loss of the card or, if your card is stolen, you will need to call the customer care number of the bank on an immediate basis to report it. The representative will then take your details and block the credit card to prevent any kind of fraudulent transaction.
The number which you need to call is 1800225092. If you are not able to contact the customer care through phone, you can also write an e-mail to the bank at firstname.lastname@example.org.
The bank also provides an international customer care number for all their products. They do not offer a separate international number for credit card queries.
The phone number which you can call for any query is 022-2218 9606 / 022-2218 1780 and is available from 10 a.m. to 5 p.m.
If you are not able to get in touch with the international customer care via phone, you can send an e-mail to email@example.com stating your query.
If at all you are not able to contact the customer care of Syndicate Bank via phone and if visiting the branch of the bank is not an option, you can send an e-mail to the bank stating your query.
For any queries about credit cards, you can state your query or complaint in an e-mail and send it to firstname.lastname@example.org For any other general queries, you can send an e-mail to email@example.com
To cater to all kinds of queries and complaints of customers, Syndicate Bank has a strict and effective grievance redressal policy put in place which is followed by the customer care department of the bank.
The first level of grievance redressal is when you contact the customer support for any kind of query you might have about the general products of the bank or regarding a specific product such as credit card. You can contact the credit card customer care or the toll-free number for general queries and the representative will solve it over call itself or through e-mail if you choose so.
Syndicate Bank observes ‘Customer Day’ on the 15th of every month across all bank branches when customers can meet the senior or the top-level management of the bank including the Managing Director and the Chairman without any kind of prior appointment.
If you are not satisfied with the answer provided by the customer care about your query or complaint, the next level of grievance redressal is to contact the branch manager. In this level, any kind of complaint will be addressed and solved on an immediate basis.
However, if your query is not answered to your satisfaction, the complaint is transferred to the nodal officer at the regional office
Here is the list of regional nodal officers of Syndicate Bank
|Name of Officer||Regional Office||Districts and States Covered||Mobile Number|
|Sri. A. N. Shivaswamy – Deputy General Manager||Ahmedabad||Gujarat, Union Territories of Daman and Diu, Dadra and Nagar Haveli||079 - 26589082|
|Sri. Shayaram S. Hegde – Deputy General Manager||Udupi||Karnataka||0820 - 2520999|
|Sri. Dr. M.S. Aruna Kumar – Deputy General Manager||Bangalore (North)||Karnataka||080 - 22421969|
|Sri. S. Rama Rao – Deputy General Manager||Mysore||Karnataka||0821 - 2461167|
|Sri. Veeresh Patanshetti – Deputy General Manager||Bijapur||Karnataka||08352 – 267101 9449860797|
|Sri. S. Basavaiah – Deputy General Manager||Hubli||Karnataka||0836 – 2277191 9449860252|
|Sri. K.R. Ganessan – Assitant General Manager||Bellary||Karnataka||08392 - 277729/230012/2746269449860616|
|Sri. Rama Naik – Assistant General Manager||Karwar||Karnataka||08382 – 226758 9449860343|
|Sri. Sadhu Ravishankar - Assistant General Manager||Shivamogga||Karnataka||227065|
|Sri. Shankar S. - Deputy General Manager||Bangalore (South)||Karnataka||080 - 22421969|
|Sri. Nimmagadda Sitarama Somayaji - Deputy General Manager||Mangalore||Karnataka||0824 -2444534 9449860900|
|Sri. Abhay Kumar - Deputy General Manager||Bhopal||Madhya Pradesh||0755 - 2551244/2551249/2558146 9425400354|
|Sri P. Madhu - Deputy General Manager||Kolkata||West Bengal and Sikkim||033 - 24435771 9830108603|
|Sri Sandip Kumar Ghosh - Deputy General Manager||Bhubaneshwar||Orissa||0674 - 2551506 2555676/2555425 9437484685|
|Sri Dr. Madanlal Chawla - Deputy General Manager||Chandigarh||Himachal Pradesh, Punjab & Union Territory of Chandigarh||0172 - 2645074|
|Sri T. Manivannan - Deputy General manager||Madurai||Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands.||0452-2383380 / 370|
|Sri T. Mohan Rajan - Deputy General Manager||Chennai||Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands.||044 - 25261155 25219964 - 65 9840390585 9444121000|
|Sri S. Devaraj - Deputy General Manager||Coimbatore||Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands.||0422 - 2545950/51/54/55/57 9443038000|
|Sri T.T. Shivaguru - Assistant General manager||Salem||Tamil Nadu and Union Territories of Pondicherry and Andaman and Nicobar Islands.||0427-2441800 / 2331800|
|Sri A Venkata Reddy - Deputy General Manager||Vijayawada||Andhra Pradesh||0866 - 2470026 2475895/2496118 9440905103|
|Sri P. Plani Swamy - Deputy General Manager||Hyderabad City||Andhra Pradesh||040 - 23311376 9177772001 9440905205|
|Sri A. Aseervadam – Deputy General Manager||Anantapur||Andhra Pradesh||08554 - 245497/98 244996 9440905446|
|Sri T. Narasimha Murthy - Assistant General Manager||Nellore||Andhra Pradesh||0861 - 2323171 2337107/2345374 9440905327|
|Sri Ceelam Giri - Deputy General Manager||Hyderabad (rural)||Andhra Pradesh||040 - 23310005 23311381/23310943 9440905200|
|Sri Annapa Reddy Sambi Reddy - Assistant General Manager||Vishakhapatnam||Andhra Pradesh||2556007 / 8332959566|
|Sri Ramamurthy Pulya - Deputy General manager||Ongole||Andhra Pradesh||08592 283402|
|Sri Krushna Chandra Mishra - Assistant General Manager||Guwahati||Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura||0361 -2654465 09435110180|
|Sri Rakesh Kumar - Deputy General Manager||Agra||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0562 - 2600381 9412751085|
|Sri N. Swaminathan - Deputy General Manager||Jaipur||Rajasthan||0141 - 2700261 /2700191 9414042965|
|Sri Mohammad Abbas K - Deputy General Manager||Meerut||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0121 -2600065/2760474 9412782555|
|Sri Ra Alagiri Swamy - Deputy General Manager||Lucknow||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0522 - 4013440 9415550118|
|Sri Shivasingh Adhikari Deputy General Manager||Moradabad||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0591-2552100|
|Sri T. Prasad - Assistant General Manager||Varanasi||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0542-2360446 8004930387|
|Sri Laxmikant Srivastava - Assistant General Manager||Dehradun||Uttar Pradesh excluding districts of Ghaziabad and Uttaranchal||0135-2657324|
|Sri B. Anant Rao - Deputy General Manager||Mumbai - II||Maharashtra and Goa||2874 4240 / 2874 6237|
|Sri Aravind Kapoor - Deputy General manager||Mumbai – I||Maharashtra and Goa||022-22183298|
|Sri Harish Chandra Pradhan - Deputy General Manager||Vadodara||Maharashtra and Goa||N/A|
|Sri S.Vijaya Kumar - Deputy General Manager||Pune||Maharashtra and Goa||020 - 24337949/24339235 9423585215|
|Sri Dinesh M Sinha - Deputy General Manager||Panaji||Maharashtra and Goa||0832 - 2424083/2222235 9423884050|
|Sri C. Pulla Reddy - Assistant General Manager||Nagpur||Maharashtra and Goa||0712 - 2451628 9423102407|
|Sri Prabhir Kumar S. Chaudhuri - Deputy General Manager||Patna||Bihar and Jharkhand||0612 - 2203678 /2205693 9431821924|
|Sri Dr. K. Rajeswar - Deputy General Manager||Ernakulam||Kerala and Union Territory of Lakshadweep||0484 - 2367063/2369090 9495007777|
|Sri P Karuppiah - Deputy General Manager||Kannur||Kerala and Union Territory of Lakshadweep||0497 - 2706043/2705019 9492042011|
|Sri S. Rajapandi - Assistant General manager||Thiruvananthapuram||Kerala and Union Territory of Lakshadweep||0471 - 2726525/2726017 9495040019|
|Sri Rakesh Nainwal - Assistant General manager||Ludhiana||Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP||N/A|
|Sri Kamal Kumar Agrawal - Deputy General Manager||Faridabad||Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP||0129 - 2434873/2413997 9810728262|
|Sri C. Sridharan - Deputy General Manager||Ghaziabad||Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP||0120 - 2828475/2828361 986839430 "|
|Sri V. Srinivasan - Deputy General manager||Delhi - II||Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP||2338 3107 / 233884432|
|Sri T. Maheswara Rao - Deputy General Manager||Delhi - I||Delhi, Haryana, Jammu & Kashmir and Ghaziabad district of UP||011-23384432|
If you are not satisfied with the answer to your complaint or query from the regional nodal officers of the bank, you can then address the query to the corporate office at Bangalore. Your query should be addressed to the Nodal Officer or the Controlling Authority at the corporate office at this address:
Mr. Indersain Baluja
Syndicate Bank, Corporate Office,
Business Strategy & Planning Department,
Syndicate Bank Building,
2nd Cross, Gandhinagar,
Bengaluru - 560009
If the response offered by the nodal officer is not completely satisfactory to your query or complaint, you can write to the Chairman and the Managing Director of the bank.
In order to strengthen the grievance redressal of the complaints, as per the guidelines of the Reserve Bank of India, Syndicate Bank has appointed Shri Suresh S. Savekar as the Internal Ombudsman. Any grievances, complaints or queries will be addressed by the Internal Ombudsman as the last level of the grievance redressal procedure of the bank.
|Region||Officer||Districts Covered||Mobile Number|
|Ahmedabad||Harish Gundekar||Amreli, Bhavnagar, Ahmedabad, Jamnagar, Kachchh, Porbandar, Gandhinagar, Junagad, Rajkot, Surendranagar||9412752147|
|Agra||A K Singh||Aligarh, Mathura, Agra and Hathras||0562-2600541|
|Ballari||M Chandra Shekhar||Raichur, Ballari, Koppal||08392-258144|
|Anantapur||Rahul Vinjamuri||Kurnool and Ananthapur||08554-244817|
|Bengaluru II||K V Ramachandra||Bengaluru Urban, Bengaluru, Bengaluru Rural, Ramanagara||9449862618|
|Bengaluru I||P Ponkumar||Bengaluru, Tumkur, Bengaluru Rural, Kolar, Chikkaballapur||9449860497|
|Bhopal||Alabhya Mishra||Ashok Nagar, Barwani, Betul, Bhind, Bhopal, Datia, Dewas, Dhar, East Nimar, Guna, Gwalior, Harda, Hoshangabad, Indore, Khargaon, Mandsaur, Morena, Neemuch, Raisen, Ratlam, Sagar, Sehore, Shajapur, Shivpuri, Ujjain, Vidisha||9425602309|
|Bhubaneshwar II||S. S. Samal||Angul, Balangir, Bargarh, Boudh, Cuttack, Gajapati, Ganjam, Jharsuguda, Kalahandi, Kandhamal, Koraput, Nayagarh, Rayagada, Sambalpur, Sonepur, Sundargarh||9437130873|
|Bhubaneshwar I||Amit Patnaik||Balasore, Baleshwar, Bhadrak, Dhenkanal, Jagatsinghpur, Jajpur, Kendrapara, Keonjhar, Khurda, Mayurbhanj, Puri||9437961462|
|Chennai II||G Ashok Raj||Cuddalore, Kancheepuram, Pondicherry, Vellore, Villupuram||9445039421|
|Chennai I||P Ravindranath||Chennai, Nicobar, North and Middle Andaman, South Andaman, Thiruvallur||9445459821|
|Chandigarh||Bhagawat Prasad||Ambala, Bhiwani, Chandigarh, Fatehabad, Hamirpur, Hissar, Jind, Kaithal, Kangra, Karnal, Kullu, Kurukshetra, Mandi, Panchkula, Panipat, Rohtak, Simla, Sirmour, Sirsa, Solan, Sonepat, Una, Yamunanagar||7065647653|
|Coimbatore||S Arunkumar||Coimbatore, Erode, Nilgiris, Tirupur||9442203658|
|Delhi II||Ashok Kumar||Central Delhi, Delhi, North Delhi, North West, North West Delhi, South Delhi, West Delhi||9990155448|
|Delhi I||T C Chawla||Delhi, East Delhi, North East Delhi, South Delhi, South East Delhi||9968309166|
|Dehradun||Rohit Kumar Arya||Almora, Bageshwar, Bijnor, Chamoli, Champawat, Dehradun, Garhwal, Haridwar, Muzaffarnagar, Muzzaffarnagar, Nainital, Pithorgarh, Rudraprayag, Saharanpur, Shamli, Tehri, Tehri Garhwal, Udham Singh Nagar, Uttarkashi||9456597317|
|Faridabad||Manish Singh||Faridabad, Gurgaon, Jhajjar, Jhalwar, Mahendragarh, Mewat, Palwal, Rewari||9868394443|
|Ernakulam||Karunanithi E||Ernakulam, Idukki, Kottayam, Lakshadweep, Malappuram, Palakkad, Thrissur||9495008002|
|Ghaziabad||Navin Kumar Singh||Baghpat, Ghaziabad||9868394346|
|Hubbali||Prashant Reddy||Gadag, Dharwad, Haveri||9449860255|
|Guwahati||Rajnish Kumar Gupta||Aizawl, Baksa, Barpeta, Bongaigaon, Cachar, Darrang, Dibrugarh, Dimapur, East Khasi Hills, Goalpara, Golaghat, Imphal West, Jorhat, Kamrup, Kamrup Metro, Karimganj, Lakhimpur, Lunglei, Morigaon, Nagaon, Nalbari, North Tripura, Papumpare, RiBhio, Sipahijola, Sivasagar, Sonitpur, South Tripura, Tinsukia, West Tripura||9435599085|
|Hyderabad II||Gurunath Babu||Hyderabad, Khammam, Mahaboob Nagar, Medak, Nalgonda, Rangareddy, Warangal, Hyderabad||7382624429|
|Hyderabad I||Anil Kumar||Ranga Reddy, Hyderabad||9491067921|
|Kannur||Sreejith P V||Kannur, Kasargod, Kozhikode, Mahe, Wayanad||7382624429|
|Jaipur||Naveen Kumar Singh||Ajmer, Alwar, Beawar, Bharatpur, Bikaner, Churu, Dausa, Dholpur, Hanumangarh, Jaipur, Jhunjhunu, Karauli, N agaur, Sawai Madhopur, Sawai Medhopur, Sikar, Sriganganagar, Tonk||9414045510|
|Kanpur||Vinod Kumar||Auriya, Banda, Chitrakoot, Etah, Etawah, Farrukhabad, Fatehpur, Firozabad, Hamirpur, Jalaun, Jha nsi, Kanauj, Kanpur Dehat, Kanpur Nagar, Kaushambi, Lalitpur, Mahoba , Mainpuri, Rae Bareli, Unnao||8004941775|
|Lucknow||Prashant Kumar||Amethi, Bahraich, Balrampur, Barabanki, Faizabad, Gonda, Hardoi, Kheri, Lakhimpur, Lucknow, Shahjahanpur, Shravasti, Sitapur||8004912724|
|Karwar||Vinod K M||Uttar Kannada||9449860380|
|Kolkata||Umran Siddiqui||East Midanpore, Haora, Hugli, Kolkata, North 24 Parganas, Paschim Medinipur, Purba Medinipur, South 24 Parganas||9433007039|
|Ludhiana||Rajendra Singh||Amritsar, Barnala, Bathinda, Faridkot, Fatehgarh Sahib, Fazilka, Ferozepur, Gurdaspur, Hoshiarpur, Jalandhar, Jammu, Kapurthala, Kathua, Leh, Ludhiana, Mansa, Moga, Mohali (Sas Nagar), Muktsar, Pathankot, Patiala, Rupnagar, Sangrur, Shahid Bhagat Singh Nagar (Nawanshahr), Srinagar||9530918924|
|Mangaluru||Gireesha G||Dakshina Kannada||9449862056|
|Madurai||Ramaswamy||Dindigul, Kanyakumari, Karaikal, Madurai, Nagapattinam, Pudukkottai, Ramanathapuram, Sivaganga, Thanjavur, Theni, Thiruchirappalli, Thiruvarur, Tiruchirapalli, Tirunelveli, Tirunelvelli, Toothukudi, Virudhunagar||8903913258|
|Mumbai II||P M Pinjar||Brihan Mumbai, Mumbai, Mumbai Suburban, Palghar, Thane||9869277687|
|Mumbai I||Anagha Kamat||Mumbai, Mumbai Suburban, Raigad, Thane||9969002833|
|Moradabad||S K Dixit||Amroha (J P Nagar), Badaun, Bareilly, Bhim Nagar, Budaun, Jyotiba Phule Nagar, Moradabad, Moradabad, Pilibhit, Rampur, Sambhal||9412247114|
|Mysuru||K S Lakshman||Chamarajanagar, Hassan, Kodagu, Madikeri, Mandya||9449860463|
|Nagpur||Jeevan Gadge||Akola, Amravati, Bhandara, Buldana, Chandrapur, Dhule, Gondia, Hingoli, Jalgaon, Nagpur, Nanded, Wardha, Washim, Yavatmal||9422145183|
|Nizamabad||K V Vishwanath||Adilabad, Karimnagar, Medak, Nizamabad||7901014836|
|Ongole||T S Pradeep Kumar||Prakasam||9440905340|
|Noida||Alok Kumar||Bulandshahar, Gautam Buddh Nagar, Gautam Budh Nagar, Ghaziabad, Hapur||9412770549|
|Patna||Ranjan Kumar Pani||Aurangabad, Banka, Begusarai, Bhagalpur, Bhojpur, Buxar, Darbhanga, Gaya, Gopalganj, Katihar, Madhubani, Munger, Muzaffarpur, Nalanda, Nawada, Patna, Purbi Champaran, Purnea, Rohtas, Samastipur, Saran, Sasaram, Sheikhpura, Sitamarhi, Siwan, Vaishali||9431820469|
|Panaji||Lawrence V Kabber||North Goa, Ratnagiri, Sindhudurg, South Goa||9423885217|
|Raipur||Neetesh Kumar Shrivastava||Anuppur, Balaghat, Bastar, Bhopal, Bilaspur, Chhatarpur, Chhindwara, Damoh, Dhamtari, Durg, Jabalpur, Janjgir Champa, Jashpur, Katni, Kawardha, Kondagaon, Korba, Mahasamund, Mandla, Narsimhapur, Panna, Raigarh ,Raipur, Rajnandgaon, Rewa, Satna, Seoni, Shahdol, Sidhi, Singrauli, Surguja, Umaria||9754009079|
|Pune||Prashant Pawar||Ahmednagar, Aurangabad, Aurangabad, Beed, Jalna, Kolhapur, Latur, Nasik, Osmanabad, Parbhani, Pune, Sangli, Satara, Solapur||9403352641|
|Ranchi||Amit Raj||Bokaro, Deoghar, Dhanbad, Dumka, East Singhbum, Giridh, Giridih, Godda, Hazaribag, Pakur, Pashchim Singhbhum, Purbi Singhbhum, Ramgarh, Ranchi, Sahebganj, Saraikela Kharsawan, Seraikela (Kharsawan)||9471182389|
|Shivamogga||Sivakumar A||Chikmagalur, Chitradurga, Davangere, Shivamogga||9449860698|
|Salem||M Vivekanandh||Ariyalur, Dharmapuri, Karur, Krishnagiri, Namakkal, Salem, Tiruvannamalai||9487667945|
|Siliguri||Agendra Kumar||Bankura, Barddhaman, Birbhum, Dakshin Dinajpur, Darjiling, East Sikkim, Jalpaiguri, Koch Bihar, Maldah, Murshidabad, Nadia, Purulia, South Sikkim, Uttar Dinajpur||9434073547|
|Tirupati||V Mohan Murali||Chittoor, YSR Kadapa||7901092634|
|Thiruvananthapuram||D Ravishankar||Alapuzha, Kollam, Pathanamthitta, Thiruvananthapuram||9495040024|
|Udaipur||Bhanwar Bijendra Singh||Banswara, Baran, Barmer, Bhilwara, Bundi, Chittorgarh, Dungarpur, Jaisalmer, Jalore, Jhalwar, Jodhpur, Kota, Pali, Pratapgarh, Rajsamand, Sirohi, Udaipur||9772437750|
|Varanasi||Vivek Gaurav Srivastava||Allahabad, Ambedkarnagar, Azamgarh, Ballia, Basti, Chandauli, Chandauli, Deoria, Ghazipur, Gorakhpur, Jaunpur, Kushinagar, Maharajganj, Mau, Mirzapur, Pratapgarh, Sant Kabirnagar, Sant Ravidasnagar, Siddarthnagar, Sonebhadra, Sultanpur, Varanasi||8004930405|
|Vadodara||Prahlad Roy Godra||Anand, Banaskantha, Bharuch, Dadra & Nagar Haveli, Dahod, Daman, Kheda, Mehsana, Narmada, Navsari, Panchmahal, Patan, Sabarkantha, Surat, Vadodara, Valsad||9427319463|
|Vijayawada||V Bali Reddy||Guntur, Krishna, West Godavari||9490538522|
|Vijayapura||P C Hiremath||Bagalkot, Bidar, Gulbarga, Vijayapura, Yadagir||9449860783|
|Vishakhapatnam||P R Raju||East Godavari, Srikakulam, Visakhapatnam, Vizianagaram||8332959563|
If you do not have access to the internet and wish to contact the bank, you can always do so by writing a letter and posting it to the corporate office of the bank. The letter needs to be sent to the following address:
II Cross, Gandhi Nagar,
Bangalore 560 009.
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