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OBC offers credit cards co-branded with SBI. To address any issues you may face, Oriental Bank of Commerce credit card section provides customer care hotlines that are available free of cost. There is also a customer care helpline wherein charges are applicable. OBC provides a comprehensive list of ways to redress grievances. There are 6 internal levels of escalation, after which customers are free to approach the Banking Ombudsman.
Contact the Oriental Bank of Commerce Customer Care helpline on the following toll free number.
|
1800-180-1235 |
The following number can be contacted for any credit card related issues you may face. Charges will apply.
|
0120 - 2580001 |
|
0124 - 2340940 |
Level 1:
Contact the Toll free number for quick solutions to your queries or issues. You can also approach your branch manager to address your grievance.
Level 2:
You can escalate your complaint or issue to the Regional Nodal Officer. A list of the Nodal officers and their contact information has been furnished below.
Level 3:
If you are still not satisfied with the customer care and you want to take your issue further, you can contact the Regional Head. A list of the Regional offices is given below.
Level 4:
You can contact the Assistant General Manager of the Complaint Cell at the following address and numbers.
Praphull Kumar
#Assistant General Manager,
Complaint Cell, Corporate Office.
Phone: 0124-4126395
Fax: 0124-4126378
E-mail: [email protected] #
Level 5:
The next level of customer care grievances can be addressed to the General Manager of OCB. You can reach the GM at the following contact details.
#Shri. Charanjit Singh
General Manager
Phone 0124-4176847
Fax: 0124 - 4126499
Email: [email protected]#
Level 6:
The final internal redressal level is to reach out to the Chief Customer Service Officer. This officer functions as the Internal Ombudsman.
#Sushil Kumar
Oriental Bank of Commerce,
Corporate office, 2nd Floor,
Plot No.5, Institutional area,
Sector 32, Gurgaon-122001.
Phone: 0124-4126590/4126470
Fax: 0124- 4176834
Email: [email protected]#
Level 7:
In case you are completely dissatisfied with the redressal by Oriental Bank of Commerce, or have not received a response within 30 days of lodging the complaint with the Chief Customer Service Officer, you can then approach the Banking Ombudsman. The Banking Ombudsman is operated by the RBI under The Banking Ombudsman Scheme 2006.
List of OBC Regional Nodal Officers
|
Region |
Name |
Designation |
Landline no. |
Mobile No. |
E-mail ID |
|
Agra |
Sh.R.K.Bansal |
Chief Manager |
0562-4018961 |
84497-11799 |
|
|
Ahmedabad |
Sh. Sanjay Suman |
Chief Manager |
079-26579350 |
078784-51356 |
|
|
Amritsar |
Sh. Rakesh Kundra |
Chief Manager |
0183-5030006 |
98554-22723 |
|
|
Bhatinda |
Sh Balbir Chaurasia |
Chief Manager |
0164 5002480 |
8054965375 |
|
|
Bareilly |
Jan Mohammed |
Chief Manager |
0581-2310670 |
73510-08222 |
|
|
Bhopal |
Pardeep B Kale |
Senior Manager |
0755-2575311 |
90280-97150 |
|
|
Bangalore |
Sh. O. N.Gupta |
Assistant General Manager |
080-25808903 |
Voip-919927 / 70222-73829 |
|
|
Bhubaneshwar |
Bali Karan Yadav |
Chief Manager |
0674-2546690 |
99373-60383 |
|
|
Chandigarh |
Sh. Suresh Kumar Malhotra |
Assistant General Manager |
0172-5171402 |
9650677311 |
|
|
Chennai |
Sh K Gopal Rao |
Chief Manager |
044 28493344,Uma-94441-58061 |
95661-30149 |
|
|
Dehradun |
K.K.Sharma |
Senior Manager |
0135-2745491 |
97607-91570 |
|
|
Delhi |
Pawan Singla |
Senior Manager |
011-40045748 |
||
|
Durgapur |
Bikash Ranjan Biswas |
Chief Manager |
0343-2588565 |
98307-36287, Voip 929929 |
|
|
Ghaziabad |
Jugal Kishore Gupta |
Senior Manager |
0120-2701302 |
81306-02525 |
|
|
Gurgaon |
Mr. Rakesh Girotra |
Chief Manager |
0124-2550021 |
85888-41041 |
|
|
Hyderabad |
V. Manivanan |
Chief Manager |
040-23147026 |
99490-87608 |
|
|
Jaipur |
K.K.Mundra |
Chief Manager |
0141-2360962 |
99293-99992 |
|
|
Jalandhar |
Sh.Ashok Sharma |
Chief Manager |
0181-5009753 |
99884-11626 |
|
|
Jodhpur |
Sh.T.K.Soni |
Chief Manager |
0291-2623584, Subhash - 96364-40077 |
70233-77786, Voip-39931 |
|
|
Karnal |
Mr V.Saroha |
Chief Manager |
0184-2201143 |
83988-82525 |
|
|
Kolkata |
Sh.Sunil Yadav |
Assistant General Manager |
(033) 23379556 |
9874717744, Voip-939906 |
|
|
Lucknow |
Anil Srivastava |
Chief Manager |
0522-4027743 |
88530-99009 |
|
|
Ludhiana |
RBS Chauhan |
Chief Manager |
016l- 5092782 |
89683-00388 |
|
|
Meerut |
Sh Palliwal |
Chief Manager Officer |
0121-4011918 |
93121-82442 |
|
|
Meerut |
Mr. Mohit |
Chief Manager Officer |
0121-4011918 |
93121-82442 |
|
|
Mumbai (S) |
Manohar Dhingra |
Assistant General Manager |
022-43023124 |
84520-08600 |
|
|
New Delhi |
Sh. Vijay Gandhi |
Chief Manager |
011-49270909, Smt.Kanwalgulati,011-49270936 |
99998-38152, 99710-08074 |
|
|
Patiala |
Sh.Saurabh Aggarwal |
Chief Manager |
0175-5031831 |
84272-52415 |
|
|
Patna |
Mr.Ajay Dwivedi |
Chief Manager |
0612-2219434 |
82902-73333, VOIP-989930 |
|
|
Pune |
Sh. Jayant Verma |
Chief Manager |
020-25803008 |
9434221210 |
|
|
Rohtak |
Sh. J S Rathee |
Chief Manager |
01262-2244807 |
8295288400 |
|
|
Raipur |
Subodh Anand |
Assistant General Manager |
07712252851 |
99938-98151 |
|
|
Ranchi |
Jayant Kumar |
Chief Manager |
0651-2283813 |
77810-11120 |
|
|
Sriganganagar |
Sh.Jyotish Prasad |
Chief Manager |
0154- 2485330 |
9602535555 |
|
|
Varanasi |
Shri Bishawjeet Ghosh |
Chief Manager |
0542-2517035 |
99355-72069 |
|
Location |
Address |
Phone |
Fax |
Email ID |
Operational areas |
|
Agra |
Oriental Bank of Commerce, Regional Office, 2nd Floor, Ispat, Bhawan, 85/4 Sanjay Place, Agra – 282002 (Uttar Pradesh) |
0562 – 2158816 2154524 2523768 |
2158816 |
Uttar Pradesh (Agra, Aligarh, Firoz) |
|
|
Ahmedabad |
Oriental Bank of Commerce, Regional Office, Chanakya 4th Floor, Near Dinesh Hall, Off. Ashram Road, Ahmedabad-380009 (Gujarat) |
079 - 26587539 26585830 26587444 |
26589456 |
Daman & Gujarat |
|
|
Amritsar |
Oriental Bank of Commerce, Regional Office, S.C.O. 10, District Shopping Complex, Ranjit Avenue, Amritsar – 143001 (Punjab) |
0183- 2501644 2501645 5030001 |
0183-2505482 |
Jammu & Kashmir and Punjab (Amritsar and Gurdaspur) |
|
|
Bangalore |
Oriental Bank of Commerce, Regional Office, 1st and 2nd Floor, #100 Mosque Road,Frazer Town , Bangalore-560005 |
080 - 25808905 25808913 25808920 |
080- 25808922 |
Karnataka & Kerala |
|
|
Bareilly |
Oriental Bank of Commerce, Regional Office, C-18/B, First Floor, Deen Dayal Puram, Bareilly-243122 (U.P.) |
0581- 2302474 2302475 2300620 |
0581-2300620 |
Uttar Pradesh ( Badayun, Bijnor, Bareilly, Hardoi) |
|
|
Bhatinda |
Oriental Bank of Commerce, Regional Office, F-77, 1st Floor, Main Road, Civil Lines, Bathinda-151001 (Punjab) |
0164- 5002473 5002476 5002480 |
5002472 |
Punjab ( Bathinda, Faridkot, Ferozepur, Mansa ) |
|
|
Bhopal |
Oriental Bank of Commerce, Regional Office, Pragati Bhawan, Indira Press Complex, M. P. Nagar Zone-1, Bhopal-462011 (Madhya Pradesh) |
0755- 2553856 2767216 2553518 |
2553851 |
Madhya Pradesh and Chhattisgarh |
|
|
Bhubaneshwar |
Oriental Bank of Commerce, Regional Office, GA-611(2), Above Reliance Fresh, Saheed Nagar, Bhubaneswar. Odisha - 751007 |
0674 - 2544852 |
0674– 2546269 |
Orissa |
|
|
Chandigarh |
Oriental Bank of Commerce, Regional Office, Plot No.- I-6 Sector-5,Panchkula Pin code -134109 |
0172 - 2704386 2709998 |
2703431 |
Punjab (Nawanshahar & Rupnagar) U.T. Chandigarh |
|
|
Chennai |
Oriental Bank of Commerce, Regional Office, 2nd Floor, Spencer Plaza, 769, Anna Salai Chennai-600002 (Tamil Nadu) |
044 - 28498899 28497788 28496677 |
28495566 |
Tamil Nadu and U.T Pondicherry |
|
|
Dehradun |
Oriental Bank of Commerce, Regional Office, Radha Palace, 78, Rajpur Road, Dehradun-248001 (Uttranchal) |
0135- 2746920 2749715 2746097 |
2749715 |
Uttar Pradesh (Muzaffarnagar, Saharanpur) Uttaranc |
|
|
Delhi |
Oriental Bank of Commerce, Regional Office, II & III Floor, 8/1, Abdul Aziz Road, W.E.A. Karol Bagh, New Delhi – 110005 |
011- 28751536 |
011-28758036 |
Delhi |
|
|
Durgapur |
Oriental Bank of Commerce, Regional Office, 1st Floor, Nachan Road, Benachity, Durgapur, Dist. Burdwan – 713213 |
0343- 2587787 2587785 2587786 |
West Bengal |
||
|
Ghaziabad |
Oriental Bank of Commerce, Regional Office, Post Box No. 107, KJ-13, Kavi Nagar, Ghaziabad-201002 (Uttar Pradesh) |
0120- 2700018 2701302 |
2701310 |
Uttar Pradesh (Ghaziabad, Gautam Budh Nagar, Bhagp) |
|
|
Gurgaon |
Oriental Bank of Commerce, Regional Office, 5, Institutional Area, Sector - 32, Gurgaon-122001 (Haryana) |
0124 2550011 2550047 |
0124-2544140 |
Haryana (Faridabad, Gurgaon, Mahendergarh and Rewa) |
|
|
Hyderabad |
Oriental Bank of Commerce, Regional Office, IInd Floor, Maharishi Building, 8-2-248/A, Road No. : 3, Banjara Hills, Hyderabad - 500034 (Andhra Pradesh) |
040- 23147012 23147026 23147050 |
23351191 |
Telangana & Andhra Pradesh |
|
|
Jaipur |
Oriental Bank of Commerce, Regional Office, 2nd Floor, Anand Bhawan, Post Box No. 343, Sansar Chandra Road Jaipur-302001 (Rajasthan) |
0141- 4149908 4149921 |
Rajasthan (Ajmer, Alwar, Barmer, Pali, Bharatpur) |
||
|
Jalandhar |
Oriental Bank of Commerce, Regional Office, 922, G.T. Road, Jalandhar – 144001 |
0181- 5009764 5009763 5009767 |
2221915 |
Punjab ( Hoshiarpur, Jalandhar and Kapurthala ) |
|
|
Jodhpur |
Oriental Bank of Commerce, Regional Office, Plot No. 43 (A&B), 10E Road, Sardarpura, Jodhpur, Rajasthan – 342003 |
0291- 2623582 2623584 2633585 2633586 2623583 2633585 2633586 |
0291-2623583 |
Jodhpur |
|
|
Karnal |
Oriental Bank of Commerce, Regional Office, SCO – 23-24, Sector -12, Urban Estate, Karnal-132001 (Haryana) |
0184- 2204401 2200620 2204401 |
2201972 |
Haryana (Ambala, Kaithal, Karnal, Kurukshetra, Panipat, Panchkula, Yamunanagar) |
|
|
Kolkata |
Oriental Bank of Commerce, Regional Office, DD-II, Sector - 1, Salt Lake Kolkata – 700064 |
033- 23379559 23379560 23379561 |
23379554 |
West Bengal, Assam, Sikkim and Meghalaya |
|
|
Lucknow |
Oriental Bank of Commerce, Regional Office, First Floor, Eldeco Corporate Chamber-I, Vibhuti Khand, Gomti Nagar, Lucknow (Uttar Pradesh) |
0522- 2305764 2305768 |
0522-2305762 |
Uttar Pradesh (Azamgarh, Allahabad, Ambedkar Nagar) |
|
|
Ludhiana |
Oriental Bank of Commerce, Regional Office, B-XV-136, Jandu Tower, Miller Ganj, G.T. Road, Ludhiana – 141003. (Punjab) |
0161 – 2539840 2539841 2535456 |
2539838 |
Punjab ( Ludhiana & Moga ) |
|
|
Meerut |
Oriental Bank of Commerce, Regional Office, Regional Office Meerut 495/1 RPG Tower , 1st Floor Mangal Pandey Nagar Meerut. |
0121- 4011901-144011901-14 |
Meerut, Bagpat, Muzaffarnagar, Shamli, Saharanpur, Hapur. |
||
|
Mumbai |
Oriental Bank of Commerce, Regional Office, Aman Chambers, 1st Floor, Veer Savarkar Marg, Opposite New Passport Office, Prabhadevi, Mumbai - 400025 |
24217576 |
Mumbai, Palghar Raigad and Thane |
||
|
New Delhi |
Oriental Bank of Commerce, Regional Office, Harsha Bhawan, E-Block, Connaught Place, New Delhi-110001 |
49270903 49270904 49270913 49270922 |
011-49270932 |
Delhi |
|
|
Patiala |
Oriental Bank of Commerce, Regional Office, The Mall Patiala – 147001 (Punjab) |
0175 – 2215255 2201487 2225025 |
2214133 |
Punjab (Fatehgarh Sahib, Patiala & Sangrur) |
|
|
Patna |
Oriental Bank of Commerce, Regional Office, 2nd Floor, Chand Pura Place, West Gandhi Maidan, Bank Road, Patna (Bihar) - 800001 |
0612- 2219122 2219100 |
0612-2219144 |
Bihar & Jharkhand |
|
|
Pune |
Oriental Bank of Commerce, Regional Office, 917-20/20A, Fergusson College Marg, Pune- 411004. |
020- 25676464 25670693 25670694 |
020-25676464 |
Maharashtra & Goa |
|
|
Raipur |
Oriental Bank of Commerce, Regional Office, 2nd Floor, Jeet Towers, Opp. Rajkumar College, G E Road, Raipur - 492013 |
0771- 2252851 2252850 |
Mahadev Ghat Road ,Sundar Nagar Raipur (Chhattisgarh) |
||
|
Ranchi |
Oriental Bank of Commerce, Regional Office, Second Floor, 203, Mangal Murti Height Harmu Road, Ranchi, Jharkhand Pin Code - 834001 |
0651- 2283853 2284844 2283814 |
2284844 |
Ranchi |
|
|
Rohtak |
Oriental Bank of Commerce, Regional Office, 97, Sonepat Road Rohtak – 124001 (Haryana) |
01262 - 242235 253683 241797 |
01262-245508 |
Haryana ( Bhiwani, Fatehabad, Hissar, Jhajjar, Jin) |
|
|
Sriganganagar |
Oriental Bank of Commerce, Regional Office, First Floor, 173-174, G-Block,Sukhadia Circle, Sriganganagar |
0154- 2477956 2425356 2485330 |
0154- 2477954 |
Sriganga Nagar |
|
|
Varanasi |
Oriental Bank of Commerce, Regional Office, 1st Floor, Varanasi Trade Centre, S-8/107, Maqbool Alam Road, Varanasi-221002 |
0542- 2510072 2510075 |
0542-2510071 |
Uttar pradesh(Allahabad Gorakhpur Varanasi) |
Oriental Bank of Commerce, a public sector bank, was established in Lahore, India, 1943. The bank then shifted to Amritsar after the partition of India. The bank offers its services in retail and consumer banking, commercial banking, investment banking, private banking and asset management. It also offers pension schemes, mortgages and credit cards. The bank deals in deposits, loans, debit cards, insurance products and more. It has incorporated the latest technology into its banking system that includes ATMs, online banking, mobile banking and call centres.
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