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    Credit Card BYTES FROM OUR KITCHEN

    OBC offers credit cards co-branded with SBI. To address any issues you may face, Oriental Bank of Commerce credit card section provides customer care hotlines that are available free of cost. There is also a customer care helpline wherein charges are applicable. OBC provides a comprehensive list of ways to redress grievances. There are 6 internal levels of escalation, after which customers are free to approach the Banking Ombudsman.

    OBC Credit Card Toll Free Customer Care:

    Contact the Oriental Bank of Commerce Customer Care helpline on the following toll free number.

    1800-180-1235

    Other OBC Customer Care Number:

    The following number can be contacted for any credit card related issues you may face. Charges will apply.

    0120 - 2580001

    0124 - 2340940

    Procedure of OBC Grievance Redressal and Escalation:

    Level 1:

    Contact the Toll free number for quick solutions to your queries or issues. You can also approach your branch manager to address your grievance.

    Level 2:

    You can escalate your complaint or issue to the Regional Nodal Officer. A list of the Nodal officers and their contact information has been furnished below.

    Level 3:

    If you are still not satisfied with the customer care and you want to take your issue further, you can contact the Regional Head. A list of the Regional offices is given below.

    Level 4:

    You can contact the Assistant General Manager of the Complaint Cell at the following address and numbers.

    Praphull Kumar

    #Assistant General Manager,

    Complaint Cell, Corporate Office.

    Phone: 0124-4126395

    Fax: 0124-4126378

    E-mail: [email protected] #

    Level 5:

    The next level of customer care grievances can be addressed to the General Manager of OCB. You can reach the GM at the following contact details.

    #Shri. Charanjit Singh

    General Manager

    Phone 0124-4176847

    Fax: 0124 - 4126499

    Email: [email protected]#

    Level 6:

    The final internal redressal level is to reach out to the Chief Customer Service Officer. This officer functions as the Internal Ombudsman.

    #Sushil Kumar

    Oriental Bank of Commerce,

    Corporate office, 2nd Floor,

    Plot No.5, Institutional area,

    Sector 32, Gurgaon-122001.

    Phone: 0124-4126590/4126470

    Fax: 0124- 4176834

    Email: [email protected]#

    Level 7:

    In case you are completely dissatisfied with the redressal by Oriental Bank of Commerce, or have not received a response within 30 days of lodging the complaint with the Chief Customer Service Officer, you can then approach the Banking Ombudsman. The Banking Ombudsman is operated by the RBI under The Banking Ombudsman Scheme 2006.

    List of OBC Regional Nodal Officers

    Region

    Name

    Designation

    Landline no.

    Mobile No.

    E-mail ID

    Agra

    Sh.R.K.Bansal

    Chief Manager

    0562-4018961

    84497-11799

    [email protected]

    Ahmedabad

    Sh. Sanjay Suman

    Chief Manager

    079-26579350

    078784-51356

    [email protected]

    Amritsar

    Sh. Rakesh Kundra

    Chief Manager

    0183-5030006

    98554-22723

    [email protected]

    Bhatinda

    Sh Balbir Chaurasia

    Chief Manager

    0164 5002480

    8054965375

    [email protected]

    Bareilly

    Jan Mohammed

    Chief Manager

    0581-2310670

    73510-08222

    [email protected]

    Bhopal

    Pardeep B Kale

    Senior Manager

    0755-2575311

    90280-97150

    [email protected]

    Bangalore

    Sh. O. N.Gupta

    Assistant General Manager

    080-25808903

    Voip-919927 / 70222-73829

    [email protected]

    Bhubaneshwar

    Bali Karan Yadav

    Chief Manager

    0674-2546690

    99373-60383

    [email protected]

    Chandigarh

    Sh. Suresh Kumar Malhotra

    Assistant General Manager

    0172-5171402

    9650677311

    [email protected]

    Chennai

    Sh K Gopal Rao

    Chief Manager

    044 28493344,Uma-94441-58061

    95661-30149

    [email protected]

    Dehradun

    K.K.Sharma

    Senior Manager

    0135-2745491

    97607-91570

    [email protected]

    Delhi

    Pawan Singla

    Senior Manager

    011-40045748

    [email protected]

    Durgapur

    Bikash Ranjan Biswas

    Chief Manager

    0343-2588565

    98307-36287, Voip 929929

    [email protected]

    Ghaziabad

    Jugal Kishore Gupta

    Senior Manager

    0120-2701302

    81306-02525

    [email protected]

    Gurgaon

    Mr. Rakesh Girotra

    Chief Manager

    0124-2550021

    85888-41041

    [email protected]

    Hyderabad

    V. Manivanan

    Chief Manager

    040-23147026

    99490-87608

    [email protected]

    Jaipur

    K.K.Mundra

    Chief Manager

    0141-2360962

    99293-99992

    [email protected]

    Jalandhar

    Sh.Ashok Sharma

    Chief Manager

    0181-5009753

    99884-11626

    [email protected]

    Jodhpur

    Sh.T.K.Soni

    Chief Manager

    0291-2623584, Subhash - 96364-40077

    70233-77786, Voip-39931

    [email protected]

    Karnal

    Mr V.Saroha

    Chief Manager

    0184-2201143

    83988-82525

    [email protected]

    Kolkata

    Sh.Sunil Yadav

    Assistant General Manager

    (033) 23379556

    9874717744, Voip-939906

    [email protected]

    Lucknow

    Anil Srivastava

    Chief Manager

    0522-4027743

    88530-99009

    [email protected]

    Ludhiana

    RBS Chauhan

    Chief Manager

    016l- 5092782

    89683-00388

    [email protected]

    Meerut

    Sh Palliwal

    Chief Manager Officer

    0121-4011918

    93121-82442

    [email protected]

    Meerut

    Mr. Mohit

    Chief Manager Officer

    0121-4011918

    93121-82442

    Mumbai (S)

    Manohar Dhingra

    Assistant General Manager

    022-43023124

    84520-08600

    [email protected]

    New Delhi

    Sh. Vijay Gandhi

    Chief Manager

    011-49270909, Smt.Kanwalgulati,011-49270936

    99998-38152, 99710-08074

    [email protected]

    Patiala

    Sh.Saurabh Aggarwal

    Chief Manager

    0175-5031831

    84272-52415

    [email protected]

    Patna

    Mr.Ajay Dwivedi

    Chief Manager

    0612-2219434

    82902-73333, VOIP-989930

    [email protected]

    Pune

    Sh. Jayant Verma

    Chief Manager

    020-25803008

    9434221210

    [email protected]

    Rohtak

    Sh. J S Rathee

    Chief Manager

    01262-2244807

    8295288400

    [email protected]

    Raipur

    Subodh Anand

    Assistant General Manager

    07712252851

    99938-98151

    [email protected]

    Ranchi

    Jayant Kumar

    Chief Manager

    0651-2283813

    77810-11120

    [email protected]

    Sriganganagar

    Sh.Jyotish Prasad

    Chief Manager

    0154- 2485330

    9602535555

    [email protected]

    Varanasi

    Shri Bishawjeet Ghosh

    Chief Manager

    0542-2517035

    99355-72069

    [email protected]

    List of OBC Regional Head Offices:

    Location

    Address

    Phone

    Fax

    Email ID

    Operational areas

    Agra

    Oriental Bank of Commerce, Regional Office, 2nd Floor, Ispat, Bhawan, 85/4 Sanjay Place, Agra – 282002 (Uttar Pradesh)

    0562 –

    2158816

    2154524

    2523768

    2158816

    [email protected], [email protected]

    Uttar Pradesh (Agra, Aligarh, Firoz)

    Ahmedabad

    Oriental Bank of Commerce, Regional Office, Chanakya 4th Floor, Near Dinesh Hall, Off. Ashram Road, Ahmedabad-380009 (Gujarat)

    079 -

    26587539

    26585830

    26587444

    26589456

    [email protected] , [email protected]

    Daman & Gujarat

    Amritsar

    Oriental Bank of Commerce, Regional Office, S.C.O. 10, District Shopping Complex, Ranjit Avenue, Amritsar – 143001 (Punjab)

    0183-

    2501644

    2501645

    5030001

    0183-2505482

    [email protected] , [email protected]

    Jammu & Kashmir and Punjab (Amritsar and Gurdaspur)

    Bangalore

    Oriental Bank of Commerce, Regional Office, 1st and 2nd Floor, #100 Mosque Road,Frazer Town , Bangalore-560005

    080 -

    25808905

    25808913

    25808920

    080- 25808922

    [email protected] , [email protected]

    Karnataka & Kerala

    Bareilly

    Oriental Bank of Commerce, Regional Office, C-18/B, First Floor, Deen Dayal Puram, Bareilly-243122 (U.P.)

    0581-

    2302474

    2302475

    2300620

    0581-2300620

    [email protected] , [email protected]

    Uttar Pradesh ( Badayun, Bijnor, Bareilly, Hardoi)

    Bhatinda

    Oriental Bank of Commerce, Regional Office, F-77, 1st Floor, Main Road, Civil Lines, Bathinda-151001 (Punjab)

    0164-

    5002473

    5002476

    5002480

    5002472

    [email protected] , [email protected]

    Punjab ( Bathinda, Faridkot, Ferozepur, Mansa )

    Bhopal

    Oriental Bank of Commerce, Regional Office, Pragati Bhawan, Indira Press Complex, M. P. Nagar Zone-1, Bhopal-462011 (Madhya Pradesh)

    0755-

    2553856

    2767216

    2553518

    2553851

    [email protected] , [email protected]

    Madhya Pradesh and Chhattisgarh

    Bhubaneshwar

    Oriental Bank of Commerce, Regional Office, GA-611(2), Above Reliance Fresh, Saheed Nagar, Bhubaneswar. Odisha - 751007

    0674 -

    2544852

    0674– 2546269

    [email protected] , [email protected]

    Orissa

    Chandigarh

    Oriental Bank of Commerce, Regional Office, Plot No.- I-6 Sector-5,Panchkula Pin code -134109

    0172 -

    2704386

    2709998

    2703431

    [email protected] , [email protected]

    Punjab (Nawanshahar & Rupnagar) U.T. Chandigarh

    Chennai

    Oriental Bank of Commerce, Regional Office, 2nd Floor, Spencer Plaza, 769, Anna Salai Chennai-600002 (Tamil Nadu)

    044 -

    28498899

    28497788

    28496677

    28495566

    [email protected] , [email protected]

    Tamil Nadu and U.T Pondicherry

    Dehradun

    Oriental Bank of Commerce, Regional Office, Radha Palace, 78, Rajpur Road, Dehradun-248001 (Uttranchal)

    0135-

    2746920

    2749715

    2746097

    2749715

    [email protected] , [email protected]

    Uttar Pradesh (Muzaffarnagar, Saharanpur) Uttaranc

    Delhi

    Oriental Bank of Commerce, Regional Office, II & III Floor, 8/1, Abdul Aziz Road, W.E.A. Karol Bagh, New Delhi – 110005

    011-

    28751536

    011-28758036

    [email protected] , [email protected]

    Delhi

    Durgapur

    Oriental Bank of Commerce, Regional Office, 1st Floor, Nachan Road, Benachity, Durgapur, Dist. Burdwan – 713213

    0343-

    2587787

    2587785

    2587786

     

    [email protected] , [email protected]

    West Bengal

    Ghaziabad

    Oriental Bank of Commerce, Regional Office, Post Box No. 107, KJ-13, Kavi Nagar, Ghaziabad-201002 (Uttar Pradesh)

    0120-

    2700018

    2701302

    2701310

    [email protected] , [email protected]

    Uttar Pradesh (Ghaziabad, Gautam Budh Nagar, Bhagp)

    Gurgaon

    Oriental Bank of Commerce, Regional Office, 5, Institutional Area, Sector - 32, Gurgaon-122001 (Haryana)

    0124

    2550011

    2550047

    0124-2544140

    [email protected]

    Haryana (Faridabad, Gurgaon, Mahendergarh and Rewa)

    Hyderabad

    Oriental Bank of Commerce, Regional Office, IInd Floor, Maharishi Building, 8-2-248/A, Road No. : 3, Banjara Hills, Hyderabad - 500034 (Andhra Pradesh)

    040-

    23147012

    23147026

    23147050

    23351191

    [email protected] , [email protected]

    Telangana & Andhra Pradesh

    Jaipur

    Oriental Bank of Commerce, Regional Office, 2nd Floor, Anand Bhawan, Post Box No. 343, Sansar Chandra Road Jaipur-302001 (Rajasthan)

    0141-

    4149908

    4149921

     

    [email protected] , [email protected]

    Rajasthan (Ajmer, Alwar, Barmer, Pali, Bharatpur)

    Jalandhar

    Oriental Bank of Commerce, Regional Office, 922, G.T. Road, Jalandhar – 144001

    0181-

    5009764

    5009763

    5009767

    2221915

    [email protected] , [email protected]

    Punjab ( Hoshiarpur, Jalandhar and Kapurthala )

    Jodhpur

    Oriental Bank of Commerce, Regional Office, Plot No. 43 (A&B), 10E Road, Sardarpura, Jodhpur, Rajasthan – 342003

    0291-

    2623582

    2623584

    2633585

    2633586

    2623583

    2633585

    2633586

    0291-2623583

    [email protected]

    Jodhpur

    Karnal

    Oriental Bank of Commerce, Regional Office, SCO – 23-24, Sector -12, Urban Estate, Karnal-132001 (Haryana)

    0184-

    2204401

    2200620

    2204401

    2201972

    [email protected] , [email protected]

    Haryana (Ambala, Kaithal, Karnal, Kurukshetra, Panipat, Panchkula, Yamunanagar)

    Kolkata

    Oriental Bank of Commerce, Regional Office, DD-II, Sector - 1, Salt Lake Kolkata – 700064

    033-

    23379559

    23379560

    23379561

    23379554

    [email protected] , [email protected]

    West Bengal, Assam, Sikkim and Meghalaya

    Lucknow

    Oriental Bank of Commerce, Regional Office, First Floor, Eldeco Corporate Chamber-I, Vibhuti Khand, Gomti Nagar, Lucknow (Uttar Pradesh)

    0522-

    2305764

    2305768

    0522-2305762

    [email protected] , [email protected]

    Uttar Pradesh (Azamgarh, Allahabad, Ambedkar Nagar)

    Ludhiana

    Oriental Bank of Commerce, Regional Office, B-XV-136, Jandu Tower, Miller Ganj, G.T. Road, Ludhiana – 141003. (Punjab)

    0161 – 2539840

    2539841

    2535456

    2539838

    [email protected] , [email protected]

    Punjab ( Ludhiana & Moga )

    Meerut

    Oriental Bank of Commerce, Regional Office, Regional Office Meerut 495/1 RPG Tower , 1st Floor Mangal Pandey Nagar Meerut.

    0121-

    4011901-144011901-14

     

    [email protected],[email protected]

    Meerut, Bagpat, Muzaffarnagar, Shamli, Saharanpur, Hapur.

    Mumbai

    Oriental Bank of Commerce, Regional Office, Aman Chambers, 1st Floor, Veer Savarkar Marg, Opposite New Passport Office, Prabhadevi, Mumbai - 400025

     

    24217576

     

    Mumbai, Palghar Raigad and Thane

    New Delhi

    Oriental Bank of Commerce, Regional Office, Harsha Bhawan, E-Block, Connaught Place, New Delhi-110001

    49270903

    49270904

    49270913

    49270922

    011-49270932

    [email protected] , [email protected]

    Delhi

    Patiala

    Oriental Bank of Commerce, Regional Office, The Mall Patiala – 147001 (Punjab)

    0175 –

    2215255

    2201487

    2225025

    2214133

    [email protected] , [email protected]

    Punjab (Fatehgarh Sahib, Patiala & Sangrur)

    Patna

    Oriental Bank of Commerce, Regional Office, 2nd Floor, Chand Pura Place, West Gandhi Maidan, Bank Road, Patna (Bihar) - 800001

    0612-

    2219122

    2219100

    0612-2219144

    [email protected] , [email protected]

    Bihar & Jharkhand

    Pune

    Oriental Bank of Commerce, Regional Office, 917-20/20A, Fergusson College Marg, Pune- 411004.

    020-

    25676464

    25670693

    25670694

    020-25676464

    [email protected] , [email protected]

    Maharashtra & Goa

    Raipur

    Oriental Bank of Commerce, Regional Office, 2nd Floor, Jeet Towers, Opp. Rajkumar College, G E Road, Raipur - 492013

    0771-

    2252851

    2252850

     

    [email protected]

    Mahadev Ghat Road ,Sundar Nagar Raipur (Chhattisgarh)

    Ranchi

    Oriental Bank of Commerce, Regional Office, Second Floor, 203, Mangal Murti Height Harmu Road, Ranchi, Jharkhand Pin Code - 834001

    0651-

    2283853

    2284844

    2283814

    2284844

    [email protected]

    Ranchi

    Rohtak

    Oriental Bank of Commerce, Regional Office, 97, Sonepat Road Rohtak – 124001 (Haryana)

    01262 - 242235

    253683

    241797

    01262-245508

    [email protected] , [email protected]

    Haryana ( Bhiwani, Fatehabad, Hissar, Jhajjar, Jin)

    Sriganganagar

    Oriental Bank of Commerce, Regional Office, First Floor, 173-174, G-Block,Sukhadia Circle, Sriganganagar

    0154-

    2477956

    2425356

    2485330

    0154- 2477954

    [email protected] , [email protected]

    Sriganga Nagar

    Varanasi

    Oriental Bank of Commerce, Regional Office, 1st Floor, Varanasi Trade Centre, S-8/107, Maqbool Alam Road, Varanasi-221002

    0542-

    2510072

    2510075

    0542-2510071

    [email protected]

    Uttar pradesh(Allahabad Gorakhpur Varanasi)

    About Oriental Bank of Commerce:

    Oriental Bank of Commerce, a public sector bank, was established in Lahore, India, 1943. The bank then shifted to Amritsar after the partition of India. The bank offers its services in retail and consumer banking, commercial banking, investment banking, private banking and asset management. It also offers pension schemes, mortgages and credit cards. The bank deals in deposits, loans, debit cards, insurance products and more. It has incorporated the latest technology into its banking system that includes ATMs, online banking, mobile banking and call centres.

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