Credit cards are one of the most sought after financial products as it has altered the way the global economy works. They have helped customers in achieving financial independence as one can make purchases now and pay for it later. However, if the card is not used judiciously, the cardholder can easily fall into a debt trap. In a bid to ensure that this does not happen, banks are providing cardholders with the service of e-statements that enables SBI credit card customers to keep a tab on their credit card expenses.
Once a SBI cardholder registers for SBI credit card statements, he is liable to avail the below mentioned benefits:
We all talk about the benefits of credit card statements but what information is provided to a cardholder in a SBI credit card statement. Listed below are the various sections and sub-sections provided:
Cardholders can make a request for online credit card statements using the netbanking facility. Once this request is fulfilled, the bank will discontinue sending hard copies of their credit card statement. Offline credit card statements can be obtained by via post. For this, the cardholder will have to visit their nearest branch of SBI bank to register for the same.
Once the cardholder spots a purchase that was not made by him/her using their SBI credit card, they need to bring it to the notice of SBI bank officials. However, the cardholders can also try raising the matter with the merchant and try to rectify the mistake without needing to involve the bank officials. Other options available to the cardholders with regard to erroneous transaction being reported in the billing statement is to provide all the paperwork to prove that the transaction was not carried out by the cardholder.
The last resort that is available to them is to report the transaction to the creditor’s department and ask them to carry out billing related inquiries. However, it needs to be mentioned that a cardholder can report the erroneous transactions to the department within 60 days of receiving the billing statement that contains the erroneous transaction.
A cardholder after registering for e-statements can view at once the statements for the latest 24 months.
The credit card e-statement is sent to the registered e-mail within three days of the date of generation.
Cardholders can register for email statements by writing to www.sbicard.com/email or calling SBI helpline number. One can also request for it by typing ESTMT XXXX (XXXX = last four digits of the SBI card and send an SMS to 5676791.
Yes, once you register for credit card statements through e-mail, bank will stop sending the hard copies of the same to the registered postal address.
No, SBI does not charge any fees on the individuals who use the e-statement feature provided by the bank.