Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • RedCarpet Ruby Card

    The RedCarpet Ruby Card is a virtual card that allows you to make payments online anywhere. This credit card is pre-enabled for point-of-sales, online transactions, and ATMs.

    Features and Benefits of RedCarpet Ruby Card

    • The card comes with a designated mobile application for card management
    • You can access detailed card statements anytime, anywhere
    • The card management app allows you to track transactions easily
    • Get access to multiple offers on completing payment transactions with this card
    • The card management app helps you clear credit debts on time

    Fees and charges of RedCarpet Ruby Card

    Type of charge Amount
    Activation charges Up to Rs.3,000
    Processing charges Up to 8%
    Cheque/cash collection charges Up to Rs.1,000
    ATM cash withdrawal charges 2% (Minimum transaction of Rs.1,000)
    Payment bounce charges Up to Rs.1,000
    Overdue recovery charges Up to Rs.1,000

    How to Apply for RedCarpet Ruby Card?

    To apply for a RedCarpet Ruby Card, note the steps mentioned below:

    • Step 1: Download the RedCarpet app from play store
    • Step 2: Upload all the required documents for KYC
    • Step 3: Apply for the credit card
    • Step 4: Use the card to make payments

    How to Activate the RedCarpet Ruby Card?

    Follow the steps mentioned below to activate the RedCarpet Ruby Card:

    • Step 1: Once you complete the KYC, open the RedCarpet app and click on the ‘Smart card’ button present on the home page.
    • Step 2: Open the card screen and select ‘Apply for card’.
    • Step 3: Pay card fee.
    • Step 4: Pay the card fees*.
    • Step 5: Activate the card.

    *This card fee is charged once and includes the initial amount. Card reload fees will be charged extra, second time onwards.

    How to Reload the RedCarpet Ruby Card?

    Follow the steps mentioned below to reload the RedCarpet Ruby Card:

    • Step 1: Open the RedCarpet app and click on the ‘Reload card’ button. You will see the ‘Reload card’ button if you have a low balance.
    • Step 2: Choose the amount you want to reload.
    • Step 3: Pay the fees to reload card.
    • Step 4: You can check your card status post payment of card fee.

    How to Track RedCarpet Ruby Card application?

    Follow the steps mentioned below to track RedCarpet Ruby Card application status:

    • Step 1: Visit https://www.redcarpetup.com/smart-card/
    • Step 2: Enter the ‘Tracking ID’ you must have received on applying for RedCarpet Ruby Card.
    • Step 3: Click on ‘Track’ to know your card application status.

    RedCarpet Customer Care

    In case of any queries regarding the Ruby Card, you can reach out to RedCarpet customer support on support@redcarpetup.com

    You can also drop a complaint on https://www.redcarpetup.com/complaints/

    FAQs on RedCarpet Ruby Card

    1. What should I do if I lose my phone? How can I pay the EMI?

      You need to contact the RedCarpet customer care and report the issue immediately.

    2. Are discounts available on transactions with RedCarpet Ruby card?

      Yes, there are discounts available on transactions with RedCarpet Ruby card. To know more about offers currently available, download the app.

    3. How can I deactivate my RedCarpet app?

      You need to clear all the outstanding dues and uninstall the app to deactivate the account.

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