IndusInd ePay Amex Credit Card

Eligibility Criteria

1. Applicant must be an Indian citizen or a resident of India.
2. The minimum age requirement is 18 years.
3. Applicant must meet the income bracket set by the bank.
4. A good credit history is essential for approval.

Benefits of IndusInd Bank ePay Amex Credit Card

Transaction-Based Rewards Program

Earn up to 10 Reward Points per transaction with your fully digital ePay American Express® Credit Card:

1. 1st to 4th transaction in a statement cycle: Four Reward Points per transaction
2. 5th to 10th transaction in a statement cycle: Eight Reward Points per transaction
3. Beyond the 10th transaction in a statement cycle: Ten Reward Points per transaction
4. Minimum transaction value: Rs. 500

Loyalty Bonus Rewards Program

1. Stay active on your card for 11 consecutive months and earn 2X Reward Points on all spends in the 12th month.
2. Example: If your card was issued on 1 January, ensure at least one Rs. 500+ transaction per month from January to November, and in December, enjoy double reward points on all transactions.

Enhanced Rewards in the 12th Month:

1. 1st to 4th transaction: 8 Reward Points per transaction
2. 5th to 10th transaction: 16 Reward Points per transaction
3. Beyond the 10th transaction: 20 Reward Points per transaction

Zomato Gold Membership

1. Enjoy a complimentary 3-month Zomato Gold membership exclusively with the ePay American Express® Credit Card, offering:
2. Unlimited free delivery on orders above Rs. 199
3. Guaranteed on-time delivery
4. Up to 30% extra discount on online orders
5. VIP access during peak hours
6. Up to 40% discount at dining partner restaurants across India
7. Access to Zomato Legends

Entertainment Benefits

1. Times Prime Membership (1 Year) – Spend Rs. 2 lakh in an anniversary year and get a complimentary membership worth Rs. 1,199.

Early Payment Cashback

1. Get 5% cashback on your total due amount every time you pay your bill within seven days of statement generation.

Total Protect Insurance Coverage

1. Counterfeit Fraud Protection: Insurance coverage against stolen or misused card details.
2. Air Accident Cover: Complimentary personal air accident insurance up to Rs. 1,00,000.

How to Apply for IndusInd Bank ePay Amex Credit Card

Offline Application Process

Mentioned below is the offline process to get the IndusInd Bank ePay Amex Credit Card:

1. Step 1: Visit the nearest IndusInd Bank branch.
2. Step 2: Fill out the application form and submit it for approval.

To speed-up your chances of approval, ensure you meet the eligibility criteria and provide accurate details during the application process.

Online Application Process

Follow these simple steps to apply for the IndusInd Bank ePay Amex Credit Card online:

1. Step 1: Go to the IndusInd Bank website.
2. Step 2: Navigate to the Credit Cards section and select the ePay Amex Credit Card from the list of available cards.
3. Step 3: Click on ‘Apply Now’ and start your application process.
4. Step 4: Fill in the application form by entering your personal, professional, and financial details accurately.
5. Step 5: Upload required documents, like, identity proof, address proof, income proof, and any other necessary documents.
6. Step 6: Double-check your details and submit the application.
7. Step 7: For application verification, the bank will review your application and may contact you for additional information.
8. Step 8: Once approved, you will receive your virtual credit card details, which are ready for immediate use.

Grievance Redressal

Cardholders can reach out to IndusInd Bank through the following channels for inquiries or issue resolution:

1. 24x7 Phone Banking: Call 18602677777 for assistance.
2. Email Support: Send queries to premium.care@indusind.com.
3. Postal Communication:
   1. Write to the Credit Card Unit at: IndusInd Bank Ltd. (Credit Cards Division), PO Box 9421, Chakala, MIDC, Andheri (East), Mumbai - 400 093.
4. Unresolved Grievances: Contact the Head of Card Services at the same postal address or email head.cardservices@indusind.com.
5. Executive Vice President & Principal Nodal Officer: Ms. Dilnaz Sidhwa, Executive Vice President & Principal Nodal Officer
   1. Address: IndusInd Bank Ltd., OPUS Center Road, Opp. Tunga Paradise Hotel, MIDC, Andheri (East), Mumbai - 400 093.
   2. Email: nodal.officer@indusind.com
   3. Phone: (022) 61553705 (Available Monday to Friday, 09:30 a.m. to 05:30 p.m.).

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