EazyDiner IndusInd Bank Platinum Credit Card

Eligibility

To qualify for any of the EazyDiner IndusInd Bank Credit Cards, applicants must adhere to the following criteria:

1. Occupation: The applicant should be either salaried or self-employed.
2. Age: Individuals applying for the EazyDiner IndusInd Bank Credit Cards must fall within the age bracket of 18 to 65 years.
3. Citizenship: Applicants need to be Indian citizens.

How to apply for the EazyDiner IndusInd Bank Platinum Credit Card

To apply for the EazyDiner IndusInd Bank Platinum Credit Card, follow these steps:

1. Step 1: Visit the EazyDiner IndusInd Bank Credit Card Section. Go to the specific section on the IndusInd Bank website dedicated to the EazyDiner IndusInd Bank Platinum Credit Card.
2. Step 2: Once you've decided to proceed with the EazyDiner card, click on the "Apply Now" button specific to this credit card.
3. Step 3: Fill in the online application form with accurate details. Provide your PAN number, mobile number, email ID, and current pin code. Read and accept the specific Terms & Conditions related to the EazyDiner IndusInd Bank Platinum Credit Card.
4. Step 4: Submit Required Documents. Keep your Aadhaar, PAN, address, and income details handy, as you may need to submit them during the application process.
5. Step 5: Authorize IndusInd Bank and its representatives to contact you via telephone, SMS, email, or WhatsApp regarding your EazyDiner credit card application.
6. Step 6: Confirm that you are a major, a resident of India, and not a Politically Exposed Person.
7. Step 7: Submit the application form, and if everything is in order, you may receive instant approval. Keep an eye on your provided communication channels for any follow-up or additional information required.

Documents required

Applicants seeking an IndusInd Bank Credit Card must furnish proof of identity, address, and income, along with a duly filled application form. The following documents are considered acceptable:

Proof of identity:

1. PAN Card
2. Aadhaar card
3. Driver's License
4. Passport
5. Voter's ID
6. Overseas Citizen of India Card
7. Person of Indian Origin Card
8. Job card issued by NREGA
9. Letters issued by the UIDAI or any other government-approved photo ID proof

Proof of Address:

1. Aadhaar card
2. Driver's License
3. Passport
4. Utility Bill (not more than 3 months old)
5. Ration Card
6. Property Registration Document
7. Person of Indian Origin Card
8. Job card issued by NREGA
9. Bank Account Statement or any other government-approved address proof

Proof of Income:

1. Latest one or two salary slips (not more than 3 months old)
2. Latest Form 16
3. Last 3 months bank statement

Fees and Charges

The table below provides a clear overview of the fees and charges associated with the EazyDiner IndusInd Bank Platinum Credit Card:

How to maximize the benefits of EazyDiner IndusInd Bank Platinum Credit Card

To maximize benefits when dining in with your EazyDiner IndusInd Bank Platinum Credit Card, follow these steps:

1. Step 1: Open the EazyDiner app or visit the website. 

1. Step 2: Choose your preferred restaurant and book a deal. 

1. Step 3: Dine and enjoy your meal at the restaurant. 

1. Step 4: When it's time to pay, use the PayEazy option within the EazyDiner app to settle the bill with your card.

How to address grievances with EazyDiner IndusInd Bank Platinum Credit Card

Follow these steps for a structured approach to resolving your grievances with the EazyDiner IndusInd Bank Platinum Credit Card:

Step 1: Initial Contact

To begin resolving your queries or issues, first, reach out to our Branch/Contact Centre. You can find the contact details on our reach us page, addressing concerns such as feedback or complaints. Additionally, utilize our online platform for dispute resolution. If you notice any unauthorized transactions, please promptly report them to us. For immediate assistance, you can always contact us through our customer service helpline or by visiting one of our branches in person. Feel free to share your grievances with us via email.

Step 2: Escalation - Grievance Redressal Officer

Should the resolution at Level 1 not meet your expectations, proceed to the Grievance Redressal Officer. Escalate your concerns through email, including the previous complaint number for reference. For credit card-related matters, contact Mr. Pratap Pillai, Head of Cards Services, at Naurang Square, Plot No A4, 2nd Floor, Cross Road B, Andheri - East, Mumbai-400 093, or call 1860 267 7777. For banking issues, including digital loans, get in touch with Mr. Dickson Baptista, Head of Customer Care, at Opus Centre, 4th Floor, 47 Central Road, Opp. Tunga Paradise MIDC, Andheri - East, Mumbai-400 093, or call 1860 267 7777.

Step 3: Further Escalation - Principal Nodal Officer

If the resolution at Level 2 proves unsatisfactory, escalate your concerns by emailing and providing the previous complaint number. Contact Mr. Rakesh Ranjan, Executive Vice President & Principal Nodal Officer, at IndusInd Bank Ltd. PNA House, 2nd Floor, Plot No 57, Near Datamatics 701, Street No 17, Andheri East, Mumbai - 400093.

Step 4: Central Banking Ombudsman Office

Should your dissatisfaction persist, proceed to the Central Banking Ombudsman Office. Visit the Centralised Receipt and Processing Centre (CRPC), Reserve Bank of India, 4th Floor, Sector 17, Chandigarh – 160017. Alternatively, use the online portal at https://cms.rbi.org.in or contact the RBI Contact Centre at toll-free 14448 (available from 9:30 am to 5:15 pm on working days) for further assistance in Hindi, English, and nine regional languages.

Contactless Credit Card

The contactless feature lets you make quick and hassle-free payments by simply tapping your card at supported merchant outlets. You can also use the card wherever regular card payments are accepted. 

With the EazyDiner IndusInd Bank Platinum Credit Card, you can: 

1. Make everyday purchases faster at stores that support tap-and-pay 

1. Use the card at over 1 million shops in India and 30 million outlets worldwide 

1. Pay utility bills, book movie or travel tickets, and shop online with ease 

1. Shop online securely, thanks to enhanced protection for digital transactions 

This feature ensures convenience while keeping your payments safe and smooth, whether you're at a store or shopping from home. 

Credit cards make payments easy for all expenses online and offline while offering various benefits

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