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  • How To Change Address & Mobile Number In Yes Bank Credit Card Online/Offline

    If you are shifting to a new home, you would be required to change your address in multiple places and that includes your credit card. You must update your address with your credit card issuing bank within six months of residence change.

    If you are a Yes bank credit card holder then you need to visit the nearest Yes bank branch to update your address. Read on to know more about the address change process for Yes bank credit card.

    How to update the address for Yes bank credit card?

    You need to visit the nearest Yes bank branch along with documents related to the new address and make a request for an address update.

    You may be required to fill out an address change form and submit the address proof documents at the branch.

    Documents required for address change:

    • Aadhaar Card
    • Driving Licence
    • Passport
    • Voter’s ID Card
    • National Rural Employment Guarantee Scheme (NREGA) Card (if it contains Address)
    • Identity Card issued to Government employees
    • Latest bank statement issued by Commercial banks
    • Employee Identity Card. Applicable if only the office address is opted as mailing address
    • Utility bills not older than 2 months from the date of application

    How to Update/ Change your Registered Mobile Number in Yes Bank?

    Follow the steps mentioned below to change your registered mobile number for Yes Bank credit card:

    Step 1: Visit the nearest Yes Bank where you maintain your account

    Do carry along necessary documents such as a copy of your Proof of Address like latest Telephone Bill, Aadhaar Card, Passport, etc. and proof of identity.

    Step 2: Meet the bank executive and ask for 'KYC Details Change Form' which is required for changing registered mobile number.

    Step 3: Fill up KYC details change form

    Step 4: Submit KYC Details Change form along with necessary documents

    Step 5: Take the acknowledgement of your request of change of registered mobile number

    The bank executive will verify your form, signature and other details. If he finds the form complete in all respect, he will give you an acknowledgement of your request.

    Step 6: Processing of your request of changing registered Mobile Number

    After due validation, the bank will change your registered Mobile Number in your account and in the bank records.

    Step 7: Verify with the bank of change in your registered Mobile Number

    You will be sent a notification by Yes Bank either through SMS on your new mobile number or email about changing your registered Mobile Number in your account within a few hours. In case, your do not receive any intimation, you may contact your branch and confirm if the changes are processed.

    FAQs on How to Change Address in Yes Bank Credit Cards

    1. What should I do if my new address has not been updated even after I raised a request?

      In case your address has not been updated till 15 days after you have raised a request, you need to contact the Yes bank customer care on 1800 103 1212.

    2. How can an NRI request for an address update with Yes bank?

      You can drop a mail on yestouchcc@yesbank.in. They will notify you about address change proceedings.

    3. Can I update my mobile number while changing address for Yes bank credit card?

      Yes, you can update your mobile number while changing address for Yes bank credit card.

    4. How can I update the office address?

      The address update form has a field to change the office address as well. Duly fill it and submit.

    5. Why is it important to update the address on the YES bank credit card?

      All the credit card related communication will be done at the shared postal address. That is why it is important to update the address on YES bank credit card.

    6. What are the charges for video KYC verification?

      There are no charges for opening a YES Bank Digital Savings Account through video KYC.

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