If you are shifting to a new home, you would be required to change your address in multiple places and that includes the credit card. In case of change in mobile number, the same must be updated as well.
The process to change the address is simple and the necessary documents must be submitted.
You need to visit the nearest Yes Bank branch along with documents related to the new address and make a request for an address update. You may be required to fill out an address change form and submit the address proof documents at the branch. You can also download the declaration form by visiting https://www.yesbank.in/support/form-centre.
Net Banking
The address can be changed by logging in to the net banking portal. You can change the address under the customer profile. Relevant documents may need to be submitted.
You can send an email to yestouchcc@yesbank.in along with the relevant documents to change the address.
Documents required for address change:
Follow the steps mentioned below to change your registered mobile number for Yes Bank credit card:
Step 1: Visit the nearest Yes Bank where you maintain your account. Do carry along necessary documents such as a copy of your proof of address like latest telephone bill, Aadhaar Card, passport, etc., and proof of identity.
Step 2: Meet the bank executive and ask for 'KYC Details Change Form' which is required for changing registered mobile number.
Step 3: Fill up KYC details change form
Step 4: Submit KYC Details Change form along with necessary documents
Step 5: Take the acknowledgement of your request of change of registered mobile number. The bank executive will verify your form, signature and other details. If he finds the form complete in all respect, he will give you an acknowledgement of your request.
Step 6: Processing of your request of changing registered mobile number. After due validation, the bank will change your registered Mobile Number in your account and in the bank records.
Step 7: Verify with the bank of change in your registered Mobile Number
You will be sent a notification by Yes Bank either through SMS on your new mobile number or email about changing your registered Mobile Number in your account within a few hours. In case, you do not receive any intimation, you may contact your branch and confirm if the changes are processed.
Yes Bank Customer Care/ Complaints
In case your address has not been updated till 15 days after you have raised a request, you need to contact the Yes Bank customer care on 1800 103 1212.
You can drop a mail on yestouchcc@yesbank.in. They will notify you about address change proceedings.
Yes, you can update your mobile number while changing address for Yes Bank credit card.
The address update form has a field to change the office address as well. Duly fill it and submit.
All the credit card related communication will be done at the shared postal address. That is why it is important to update the address on YES Bank credit card.
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