You can contact Axis Bank Credit Card Customer Care helpline number from 8 am to 8 pm for any queries or concerns related to your credit card. The numbers are:
Support Channel | Details | How It Helps You |
WhatsApp Support | Send ‘Hi’ to 7036165000 on WhatsApp to start support. | Get quick guidance on common credit card questions, basic support and access to digital help directly via WhatsApp messaging. |
Online Support Portal | Axis Bank’s official Contact Us support portal. | Submit your enquiries, feedback or requests digitally; the support portal routes your input to the appropriate customer care team. |
Phone Banking Services | Axis Bank phone banking is available (local toll-free numbers via Axis Bank contact page). | Through phone banking, you can access various account and card services by speaking with the telebanking system or support personnel. |
Branch Assistance | Listed through the Axis Bank Contact Us page. | You can locate and visit a nearby Axis Bank branch for in-person help with credit card queries or related paperwork. |
Phone banking provides a direct telephonic link to Axis Bank’s customer services, including features useful for credit card holders:
Phone Banking Feature | Details |
Account Access | Check details related to your Axis Bank credit card account through voice prompts or customer care support. |
Telebanking Assistance | You can use the phone banking service to get information about products and services, which includes credit card related enquiries. |
Emergency Services | In many cases, emergency assistance such as reporting a lost card or accessing telebanking support is available. |
Note: Axis Bank phone banking aims to provide support 24×7 via its telebanking service, though specific services or hours may vary.
The Credit Card Services page provides tools and details to help you use and manage your Axis Bank credit card alongside customer care support. These services support you in managing your Axis Bank credit card account and can be used alongside customer care support when needed:
Service Category | How It Helps You |
Bill Payment Options | Provides methods to pay your credit card bill, including debit from an Axis Bank savings or current account. |
Auto Debit Setup | You can set up automatic payment for your credit card due using the Axis Bank mobile app or internet banking. |
Pay from Non-Axis Account | You can also pay your Axis Bank credit card bill via external channels through billdesk. |
Cash/Cheque Payment | Options to make credit card payments by cash or cheque at branches. |
Support Need | How to Access Support |
General Credit Card Enquiries | Use the WhatsApp support (7036165000) or the official Contact Us online portal. |
Phone Banking Assistance | Call your phone banking number listed through Axis Bank (via the Contact Us page or phone banking page). |
Emergency or Immediate Help | WhatsApp messaging gives fast responses to basic questions and directs you to appropriate service. |
Branch Help | Visit your nearest Axis Bank branch listed through the Axis Bank contact page for in-person support. |

Axis Bank credit card customer care Bangalore can be reached through WhatsApp support, phone banking, and the official online contact us portal. These channels are designed to cover general enquiries, service guidance, and support for most credit card-related concerns without needing to visit a branch.
Axis Bank offers a WhatsApp-based support channel where customers can initiate a conversation by sending ‘Hi’. This service provides guided responses for common queries and helps you access relevant credit card services quickly before moving to assisted support if required.
Phone banking is not limited to savings accounts. Axis Bank credit card customer care can be accessed through phone banking for credit card-related information, service requests, and general assistance using the telebanking system or customer support executives.
Many credit card services, such as understanding payment options, checking service features, and accessing guidance on card usage, can be managed through digital channels like WhatsApp or Axis Bank’s online service pages, reducing the need to wait for a call connection.
Customer care can explain the different ways to pay your Axis Bank credit card bill, including auto-debit, payments from Axis Bank accounts, or payments from non-Axis Bank accounts. This helps you choose a method that suits your banking setup and payment habits.
Yes, Axis Bank credit card customer care can guide you on alternate payment channels and help you understand how to make timely payments even without Axis Bank internet banking access.
The online Contact Us option is useful when your query is not urgent or when you want to submit a written request. Axis Bank credit card customer Care Bangalore uses this channel to review and respond to queries that may need internal processing or follow-up.
Yes, Axis Bank credit card customer care (Bangalore) can help determine whether your issue can be resolved digitally or over the phone. If a branch visit is required, they can guide you on locating the nearest Axis Bank branch through official channels.
Axis Bank’s customer care structure is designed to handle customers with multiple products. Axis Bank credit card customer care bangalore ensures that credit card queries are either resolved directly or routed to the correct service team if they involve multiple Axis Bank services.
Using official channels like WhatsApp, phone banking, and the contact us portal ensures your information stays secure. Axis Bank credit card customer care Bangalore uses verified systems to provide accurate guidance while protecting your personal and financial details.

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