Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
  • AU Bank Credit Card Customer Care Number

    If you have doubts regarding your AU Bank credit card, or want to raise an issue with the bank, you can reach out to the AU Bank customer care department.

    For general queries, you can call the toll-free numbers:

    • 1800 1200 1200
    • 1800 26 66677

    You can also call the toll numbers:

    • 1860 1200 1200
    • 0141 – 7141000
    • 0141 – 6133000
    • 0141 - 3071800

    AU Bank Credit Card Customer Care

    If you need to raise queries with the bank or provide feedback on their credit cards, you can contact AU Bank's customer care by calling them or writing to them.

    • You can write to creditcard.support@aubank.in for all queries regarding credit cards.
    • For Vetta and Zenith credit cards, you can write to creditcard.priority@aubank.in
    • For queries related to reward points, you can write to customercare@rewardz.aubank.in
    • You can reach an AU Bank customer care representative by calling 1800 1200 1200.
    • You can also reach the AU Bank customer service by writing to customercare@aubank.in

    AU Bank Credit Card Customer Care Grievance redressal

    In case of there is no resolution to your grievances in 7 working days you can escalate the issue to the Regional Nodal Officer and if there is still no resolution, you can contact the Principal Nodal Officer after 7 days.

    AU Bank Regional Nodal Officer

    Nodal Officer City Address Phone Number and E-mail ID
    Prashant Kasliwal Rajasthan AU SMALL FINANCE BANK LIMITED Plot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN - 302001 Phone Number - +91 73400 12367 E-mail ID – rno.jaipur@aubank.in
    Sameer Bhatia Madhya Pradesh AU SMALL FINANCE BANK LIMITED Alankar Complex, Plot no 10, MP Nagar, Zone 2, Bhopal, Madya Pradesh, PIN - 462011 Phone Number - +91 6269714974 E-mail ID – rno.bhopal@aubank.in
    Manish Ghosal Chhattisgarh AU SMALL FINANCE BANK LIMITED Plot No. 22, Sheet No. 9, Near Daga Petrol Pump, Fafadik Chowk, Raipur, Chattisgarh, PIN - 492001 Phone Number - +91 81081 19708 E-mail ID – rno.raipur@aubank.in
    Rasmiranjan Sarangi Maharashtra and Goa AU SMALL FINANCE BANK LIMITED Corporate House, G Block, 2nd Floor, Kanakia Zillion, Junction of LBS & CST Marg, BKC Annex, Kurla (West), Mumbai, PIN - 400070 Phone Number - +91 8422879342 E-mail ID – rno.mumbai@aubank.in
    Inderdeep Kaur Delhi, Haryana (Except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh AU SMALL FINANCE BANK LIMITED F-4, Ground Floor, East of Kailash, New Delhi, PIN - 110024 Phone Number - +91 81300 96629 E-mail ID – rno.delhi@aubank.in
    Gagan Deep Avasthi Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. AU SMALL FINANCE BANK LIMITED SCO 45 – 46, Sector 8 C, Chandigarh, PIN - 160018 Phone Number - +91 82880 10159 E-mail ID – rno.chandigarh@aubank.in
    Rajesh Sachdev Gujarat AU SMALL FINANCE BANK LIMITED Ground floor, Shital Varsha Complex, Shivranjani, Cross Road, Satellite, Ahmedabad, PIN - 380009 Phone Number - +91 99251 06132 E-mail ID – rno.ahmedabad@aubank.in
    Manish Ghosal Karnataka AU SMALL FINANCE BANK LIMITED Ground Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 Phone Number - +91 81081 19708 E-mail ID – rno.bangalore@aubank.in
    Gagan Deep Avasthi Union Territories of Jammu & Kashmir and Ladakh AU SMALL FINANCE BANK LIMITED Sh. Hardev Singh, Khasra No. 8, Shivaji Chowk, Sector 14, Ground Floor, Near Zorawar Singh Chowk, Nanak Nagar, Bahu Plaza, Jammu - 180004 Phone Number - +91 82880 10159 E-mail ID – rno.jammu@aubank.in
    Amrish Singh Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli, Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha) AU SMALL FINANCE BANK LIMITED 14/113, Padam Tower-1, Civil Lines, Kanpur, UP-208001 Phone Number - +91 9116658179 E-mail ID – rno.kanpur@aubank.in
    Pankaj Agarwal West Bengal AU SMALL FINANCE BANK LIMITED 56A, Hemanta Basu Sarani, Stephen House, BBD Bag, KOLKATA-700001 Phone Number - +91 8905111320 E-mail ID – rno.Kolkata@aubank.in
    Manish Ghosal Telangana AU SMALL FINANCE BANK LIMITED Ground Floor, Plot No. B. No. 160/2/GF, Sardar Patel Road, Opposite to Asoka Bhoopal Chamber, Secunderabad - 500003 Phone Number - +91 81081 19708 E-mail ID – rno.hyderabad@aubank.in
    Manish Ghosal Odisha AU SMALL FINANCE BANK LIMITED Plot No - 123, 124, Cuttack Puri Road, Laxmisagar - 1, Unit No-30, Khurda, Bhubaneswar – 751006 Phone Number - +91 81081 19708 E-mail ID – rno.bhubaneshwar@aubank.in

    AU Bank Principal Nodal Officer

    Mr. Pramod Khetawat AU SMALL FINANCE BANK LIMITED Bank House, 6th Floor, Mile 0, Ajmer Road, Jaipur, Rajasthan, PIN - 302001

    Contact Number: 0141-6660645

    Email ID: pno@aubank.in

    AU Bank Banking Ombudsman

    Centre Name and Address Phone Number and E-mail ID
    Ahmedabad Smt. N Sara Rajendra Kumar C/o Reserve Bank of India 4th Floor, "Riverfront House", Behind H.K. Arts College, Between Gandhi & Nehru Bridge, Pujya Pramukh Swami Marg (Riverfront Road - West), Ahmedabad-380 009 STD Code: 079 Tel. No. 26582357 Email: crpc@rbi.org.in
    Bengaluru Ms Saraswathi Shyamprasad C/o Reserve Bank of India 10/3/8, Nrupathunga Road Bengaluru -560 001 STD Code: 080 Tel. No. 22277660/22180221 Email: crpc@rbi.org.in
    Bhopal Shri Hemant Kumar Soni C/o Reserve Bank of India Hoshangabad Road Post Box No. 32, Bhopal-462 011 STD Code: 0755 Tel. No. 2573772/2573779 Email: crpc@rbi.org.in
    Bhubaneswar Shri Biswajit Sarangi C/o Reserve Bank of India Pt. Jawaharlal Nehru Marg Bhubaneswar-751 001 STD Code: 0674 Tel. No. 2396207 Email: crpc@rbi.org.in
    Chandigarh Shri M K Mall C/o Reserve Bank of India 4th Floor, Sector 17 Chandigarh STD Code: 0172 Tel. No. - 2721109/2721011/2727118 Email: crpc@rbi.org.in
    Chennai Dr. Balu Kenchappa C/o Reserve Bank of India Fort Glacis, Chennai 600 001 STD Code: 044 Tel No. 25395964 Email: crpc@rbi.org.in
    Dehradun Shri Arun Bhagoliwal C/o Reserve Bank of India 74/1 G.M.V.N. Building, 1st floor, Rajpur Road, Dehradun - 248 001 STD Code: 0135 Tel No.: 2742001 Email: crpc@rbi.org.in
    Guwahati Shri Thotngam Jamang C/o Reserve Bank of India Station Road, Pan Bazar Guwahati-781 001 STD Code: 0361 Tel.No. 2542556/ 2512929 Email: crpc@rbi.org.in
    Hyderabad Shri T Srinivasa Rao C/o Reserve Bank of India 6-1-56, Secretariat Road Saifabad, Hyderabad-500 004 STD Code: 04 Tel. No. 23210013 Email: crpc@rbi.org.in
    Jaipur Ms. Rekha Chandanaveli C/o Reserve Bank of India, 4th floor Rambagh Circle, Tonk Road, Jaipur - 302 004 STD Code: 0141 Tel. No. 2577931 Email: crpc@rbi.org.in
    Jammu Shri Ramesh Chand C/o Reserve Bank of India, Rail Head Complex, Jammu- 180012 STD Code: 0191 Tel No.: 2477905 Email: crpc@rbi.org.in
    Kanpur Shri P K Nayak C/o Reserve Bank of India M. G. Road, Post Box No. 82 Kanpur-208 001 STD Code: 0512 Tel. No. 2305174/2303004 Email: crpc@rbi.org.in
    Kolkata Shri Rabindra Kishore Panda C/o Reserve Bank of India 15, Netaji Subhash Road Kolkata-700 001 STD Code: 033 Tel. No. 22310217 Email: crpc@rbi.org.in
    Mumbai (I) Dr. Neena Rohit Jain C/o Reserve Bank of India 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No. 23022028 Email: crpc@rbi.org.in
    Mumbai (II) Dr. Sushanta Kumar Kar C/o Reserve Bank of India, 4th Floor, RBI Byculla Office Building, Opp. Mumbai Central Railway Station, Byculla, Mumbai-400 008 STD Code: 022 Tel No.: 23001483 Email: crpc@rbi.org.in
    Patna Shri Rajesh Jai Kanth C/o Reserve Bank of India Patna-800 001 STD Code: 0612 Tel. No. 2322569/2323734 Email: crpc@rbi.org.in
    New Delhi (I) Shri R.K. Moolchandani C/o Reserve Bank of India, Sansad Marg, New Delhi STD Code: 011 Tel. No. 23725445 Email: crpc@rbi.org.in
    New Delhi (II) Ms. Ruchi A S H C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23724856 Email: crpc@rbi.org.in
    New Delhi (III) Ms. Suchitra Maurya C/o Reserve Bank of India Sansad Marg, New Delhi STD Code: 011 Tel. No. 23715393 Email: crpc@rbi.org.in
    Raipur Shri J. P. Tirkey C/o Reserve Bank of India 54/949, Shubhashish Parisar, Satya Prem Vihar Mahadev Ghat Road, Sundar Nagar, Raipur- 492013 STD Code: 0771 Tel. No: 2244246 Email: crpc@rbi.org.in
    Ranchi Smt Chandana Dasgupta C/o Reserve Bank of India 4th Floor, Pragati Sadan, RRDA Building, Kutchery Road, Ranchi Jharkhand 834001 STD Code: 0651 Tel No.: 8521346222/9771863111/7542975444 Email : crpc@rbi.org.in
    Thiruvananthapuram Shri G Ramesh C/o Reserve Bank of India Bakery Junction Thiruvananthapuram-695 033 STD Code: 0471 Tel. No. 2332723/2323959 Email: crpc@rbi.org.in

    FAQs on AU Bank Credit Card Customer Care Number

    1. How do I close my AU Bank credit card account?

      You should write to AU Bank customer care or call the number and ask the bank to close your credit card account.

    2. What is the contact number of the AU Bank Chennai regional office?

      The contact number of the AU Bank Chennai regional office is 25395964.

    3. Does AU Bank have any toll-free customer care numbers?

      Yes, the AU Bank toll-free customer care numbers are:

      • 1800 1200 1200
      • 1800 26 66677

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