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    Andhra Bank Credit Card Customer Care

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    Andhra Bank Credit Card Customer Care Reviews

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    Andhra Bank Credit Card Customer Care is Rated as "Excellent!" by 23 Users

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    The customer care service of Andhra Bank is very popular because they provide the best solutions and answers to the queries and complaints of their customers. To ensure that the customers can connect to the bank easily, the bank offers multiple channels of communication. For example – The bank provides help through Toll – Free Numbers, SMS, Email, their website, etc. A customer can always approach any branch of the bank when they want assistance with their products and services.

    Andhra Bank Credit Card Customer Care Phone Numbers:

    Andhra Bank has multiple toll - free numbers, which ensures that their customers can reach out to them easily and quickly whenever they require any help from the bank. The bank has a separate toll – number for credit cards, where credit card customers of the bank can connect when them when they have any queries or issues related to their cards. They can also contact on the numbers if they lose their credit cards. Apart from the toll – free numbers, the customers can contact on the other landline numbers of the bank that operate on the working days to get any assistance.

    Andhra Bank Credit Card Customer Care Toll – Free Numbers:

    Toll – Free Number For

    Contact Number

    Customer Care

    1800 425 1515

    Credit Card

    1800 425 4059

    Queries or Grievances

    1800 425 2905

    Andhra Bank Credit Card Customer Care Phone Numbers:

    Andhra Bank customers can contact on the numbers given below on the working days of the Bank between 10 am and 5 pm. The bank does not work on the second and fourth Saturdays.

    Customer Care Number for Queries or Grievances

    040 2323 4313

    040 2325 2000

    Extension – 2422, 2577

    Credit Card Issues

    040 24683222

    040 24683219

    Andhra Bank Credit Card Customer – SMS Service:

    If the customers of Andhra bank have any complaints regarding their services or products, they can contact the bank via SMS and lodge their complaints. To make the complaint they have to type ‘Upset’ and SMS it to 9666606060, which will be received by the Head Office. Customers will receive an acknowledgement through message from the bank and a call from the Andhra Bank customer service department. The customer service department will send via email the details of the complaint to the Branch or Office of the bank and the customers will receive a response on the same day. The customer service department will update the customer on the status within 48 hours.

    Andhra Bank Credit Card Customer Care – Email Addresses:

    Andhra Bank credit card customers can compose an Email and send it on the Email address mentioned in the table below, if they have any queries or grievances related to their cards.

    Customer Care

    [email protected]

    Credit Card Issues

    [email protected]

    Andhra Bank Escalation of Grievances:

    When Andhra Bank credit card holders want to lodge a complaint, they can download the complaint template from the website of the bank, fill it and submit it to the concerned Bank branch.

    If they are not satisfied with the response they receive they can escalate the issue to the Zonal Office of the bank. To make the complaint, they have to fill the online form available on the Andhra Bank website and submit it.

    If the customers are not happy with the response of the Zonal officer they can contact the Head office of the Customer Services. The contact details of the Head Office are as follows –

    • Asst. General Manager
      Andhra Bank, Customer Service Department,
      Head Office, Dr.Pattabhi Bhavan,
      5-9-11, Saifabad
      Hyderabad City 500004

    Telangana
    Contact Number – 040 2329 7899

    Email Address – [email protected]

    If the response by the Head Office is not satisfactory, customers can escalate the issue to the General Manager and Nodal Officer of the Customer Service to get a solution. The contact details of the General Manager are as follows –

    • General Manager,
      Nodal Officer for Customer Service,
      Andhra Bank, Head Office, 5-9-11,
      Saifabad, Hyderabad 500 004

    Telangana
    Contact Number - 040 2321 0234

    If the customers do not get a good response from the Nodal Officer, they can approach the Internal Ombudsman (Chief Customer Service Officer – CCSO) of the bank. The contact details of the Internal Ombudsman are as follows –

    • Chief Customer Service Officer

    Andhra Bank, Head Office, 5-9-11,

    Saifabad, Hyderabad City 500004,

    Telangana

    Contact Number – 040 2324 3163 

    When the bank fails to solve the issue within 1 month from the date of complaint, the customers can escalate the issue to the Banking Ombudsman of their area.

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    About Andhra Bank:

    Andhra Bank came into existence in the year 1923 and is a leading public sector bank in India today. The Head Office of the bank is located in Hyderabad and they have 2841 branches globally. Apart from India, the bank has offices in the U.S.A and U.A.E. Andhra bank offers a wide variety of banking products and services which includes retail banking, corporate banking, agricultural banking, NRI Banking, MSME banking, etc. Among their products, the credit cards offered by Andhra Bank are preferred by customers a lot as they come with a lot of rewards and benefits.

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