Santa Claus comes around just once a year. In the meantime, there are Credit Cards.
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  • Andhra Bank Credit Card Customer Care Reviews

    • andhra Bank Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      Their service was very prompt in terms of credit card. Based on my savings account they have offered me this credit card and it pretty good but I don't that much but still. They have offered 2 lakhs as a credit limit and they have normal offers and I am holding this card for more than 2 years now.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 23, 2017
    • andhra Bank Credit Card
      "Customer Service has to be improved"
      0.5 3.0/5 "Satisfactory"
      I am using Gold credit card of Andhra, I am not happy with their customer care, My credit card pin number got blocked. Last two months, I had been trying to get new pin to use but there was no response. I wrote several mail but revert from them. Now I would like to close that card.
      Was this review helpful? 0
      , vizianagaram
      Reviewed on Jun 03, 2017
    • andhra Bank Credit Card
      "Good services"
      0.5 4.0/5 "Great!"
      The experience for the credit card is overall good at Andhra bank. Bu they have given me a lower credit limit when compared to the card at SBI. I have a limit of only 50K and there could be more offers which is beneficial for me. The customer services are normal.
      Was this review helpful? 0
      , jaipur
      Reviewed on Jun 02, 2017
    • andhra Bank Credit Card
      "Good Service"
      0.5 4.0/5 "Great!"
      I am using andhra bank credit card for the past one year. Their services are good. There is no hassles till date because of credit card. I got life time free card with good interest rate. I am getting reward points and cash back offers from the bank on my usage.
      Was this review helpful? 0
      , pune
      Reviewed on May 17, 2017
    • andhra Bank Credit Card
      "Charges has to be waived off"
      0.5 4.0/5 "Great!"
      Andhra Bank is also good in credit card experience but there was no much benefits with this card. They used to take some maintenance charges and annual charges on credit card bills, if I am not using my card for some particular limit. HDFC is best in credit card experience compared to Andhra Bank.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Apr 26, 2017
    • andhra Bank Credit Card
      "Brand new card"
      0.5 3.0/5 "Satisfactory"
      Its a brand new credit card. my wife was given a credit limit of 50k based on her pan Women account which they have provided without any request. They have provided her a credit limit of 60k on her HDFC credit card. I am expecting the same or better limit on my Andhra bank too. I was shocked to see my credit limit as they have assigned only 60k. I will not recommend this card because on my wife HDFC credit we have earned about 4000 on our spending where as this options is not there in the above mentioned card.
      Was this review helpful? 0
      , kurnool
      Reviewed on Apr 20, 2017
    • andhra Bank Credit Card
      "Very Useful Credit Card"
      0.5 4.0/5 "Great!"
      I was holding my credit card with ANDHRA Bank for past one year. I didn't receive any offers on my credit card.But I am using this credit card for general usage. They were very transparent in statements, I used to pay my bill amount directly to the branch.
      Was this review helpful? 1
      , chennai
      Reviewed on Jan 31, 2017
    • andhra Bank Credit Card
      "Excellent services"
      0.5 4.5/5 "Excellent!"
      I had applied for a credit card with Andhra Bank. The process was excellent. I did not have to submit any documents as I am an existing customer of the bank. The verification was done and I have also received my PIN number. I would be receiving my card as well. A good experience.
      Was this review helpful? 4
      , bangalore
      Reviewed on Jul 18, 2016
    • andhra Bank Credit Card
      "Better service "
      0.5 3.0/5 "Satisfactory"
      Its not suitable card for this modern world.They are not much convenient for the online offers which are available with other banks.The response and service provided was on the average scale.They apply annual fee around 300Rs in the credit card with Andhra Bank.
      Was this review helpful? 7
      , vijayawada
      Reviewed on Jun 14, 2016
    • andhra Bank Credit Card
      "Excellent !!!!"
      0.5 5.0/5 "Blown Away!"
      I have the Andhra bank credit card for last two year.My suggestion to the bank is that they have to introduce the emi option and also cash back offer on the purchase. But the major advantage is that there is no annul fee as it is cooperate card. Billing cycle and statements are good.
      Was this review helpful? 2
      , chandigarh
      Reviewed on Apr 28, 2016
    • andhra Bank Credit Card
      "good card"
      0.5 5.0/5 "Blown Away!"
      I get good offers on my platinum visa credit card that I am having with the Andhra bank. The card is fine and the credit limit is fine too. Overall it is a good card and could be also recommended to those who look for. I give 5 star for the overall rating.
      Was this review helpful? 4
      , nagpur
      Reviewed on Mar 31, 2016
    • andhra Bank Credit Card
      "No extra charges levied!"
      0.5 5.0/5 "Blown Away!"
      I felt that Andhra bank credit cards are far better than any other credit cards available in the market. There are no extra charges levied on this Platinum credit card. Whenever I get my increment in my salary, I used to get the credit limit enhancement along with that.
      Was this review helpful? 5
      , chennai
      Reviewed on Mar 03, 2016
    • andhra Bank Credit Card
      "100% satisfied!"
      0.5 5.0/5 "Blown Away!"
      When compared to other banks, the interest rate was pretty less with Andhra bank credit card. For more than 8 years, I am having the Platinum credit card with them. I would suggest them to make the EMI options more flexible for the transactions.
      Was this review helpful? 2
      , chennai
      Reviewed on Feb 29, 2016
    • andhra Bank Credit Card
      "Good "
      0.5 3.0/5 "Satisfactory"
      I am having the credit card with the Andhra bank and the credit limit is around 60000 Rupees. The services are okay with them because the interest is huge with them and am having it from the last one year of time.
      Was this review helpful? 1
      , vijayawada
      Reviewed on Dec 17, 2015
    • andhra Bank Credit Card
      "Best card ...."
      0.5 5.0/5 "Blown Away!"
      My very first card offered by Andhra bank. Credit limit offered by them was 500rs on 1991. On that period my salary was 2000rs. Within 300rs we can purchase every thing on that time. There is no hidden charges in Andhra bank. Their service was always good.
      Was this review helpful? 3
      , chennai
      Reviewed on Nov 14, 2015
    • andhra Bank Credit Card
      "Comfortable...."
      0.5 5.0/5 "Blown Away!"
      Their service was very prompt in terms of credit card. I am holding Master card from them for the past 10 years. It a basic card. I am getting lots of offers from Andra bank. Credit limit offered by them was 60000rs. I am not using much so, that limit was enough for me.
      Was this review helpful? 5
      , secunderabad
      Reviewed on Nov 13, 2015
    • andhra Bank Credit Card
      "Good enough"
      0.5 4.0/5 "Great!"
      Andhra bank service is good. The offers is also good the cash limit and credit limit is also good. Shopping offers are very good. The petrol offers are not there. They can give more offers on my platinum Credit card which would be helpful to me.
      Was this review helpful? 1
      , chittoor
      Reviewed on Oct 22, 2015
    • andhra Bank Credit Card
      "Good services"
      0.5 4.0/5 "Great!"
      I have a life time free credit card with Andhra Bank. The services are good from them. They respond well. I do get all the cash back offers on the card. But I do not get to use them. The interest is average on the card. I been using the card for the last five years.
      Was this review helpful? 3
      , visakhapatnam
      Reviewed on Sep 29, 2015
    • andhra Bank Credit Card
      "Better"
      0.5 3.0/5 "Satisfactory"
      Andhra bank credit card is not giving any offers. I expect rate of interest should be reduced from them . They are not giving any offers to me and I will pay the money through the demand draft. I am using this card from the last 20 years and am okay with this bank.
      Was this review helpful? 3
      , chennai
      Reviewed on Sep 23, 2015
    • andhra Bank Credit Card
      "Good"
      0.5 3.0/5 "Satisfactory"
      The Visa Platinum credit card from Andhra bank is good. It is a very old card with this bank and the benefits are not that good. I use this card to purchase some electronic goods like oven, mobiles and also for shopping purpose. I donâ??t get any points for the transactions I do with this card.
      Was this review helpful? 5
      , rajahmundry
      Reviewed on Aug 03, 2015
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    Andhra Bank Credit Card Customer Care is Rated as "Excellent!" by 30 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Credit Card BYTES FROM OUR KITCHEN

    The customer care service of Andhra Bank is very popular because they provide the best solutions and answers to the queries and complaints of their customers. To ensure that the customers can connect to the bank easily, the bank offers multiple channels of communication. For example – The bank provides help through Toll – Free Numbers, SMS, Email, their website, etc. A customer can always approach any branch of the bank when they want assistance with their products and services.

    Andhra Bank Credit Card Customer Care Phone Numbers:

    Andhra Bank has multiple toll - free numbers, which ensures that their customers can reach out to them easily and quickly whenever they require any help from the bank. The bank has a separate toll – number for credit cards, where credit card customers of the bank can connect when them when they have any queries or issues related to their cards. They can also contact on the numbers if they lose their credit cards. Apart from the toll – free numbers, the customers can contact on the other landline numbers of the bank that operate on the working days to get any assistance.

    Andhra Bank Credit Card Customer Care Toll – Free Numbers:

    Toll – Free Number For

    Contact Number

    Customer Care

    1800 425 1515

    Credit Card

    1800 425 4059

    Queries or Grievances

    1800 425 2905

    Andhra Bank Credit Card Customer Care Phone Numbers:

    Andhra Bank customers can contact on the numbers given below on the working days of the Bank between 10 am and 5 pm. The bank does not work on the second and fourth Saturdays.

    Customer Care Number for Queries or Grievances

    040 2323 4313

    040 2325 2000

    Extension – 2422, 2577

    Credit Card Issues

    040 24683222

    040 24683219

    Andhra Bank Credit Card Customer – SMS Service:

    If the customers of Andhra bank have any complaints regarding their services or products, they can contact the bank via SMS and lodge their complaints. To make the complaint they have to type ‘Upset’ and SMS it to 9666606060, which will be received by the Head Office. Customers will receive an acknowledgement through message from the bank and a call from the Andhra Bank customer service department. The customer service department will send via email the details of the complaint to the Branch or Office of the bank and the customers will receive a response on the same day. The customer service department will update the customer on the status within 48 hours.

    Andhra Bank Credit Card Customer Care – Email Addresses:

    Andhra Bank credit card customers can compose an Email and send it on the Email address mentioned in the table below, if they have any queries or grievances related to their cards.

    Customer Care

    [email protected]

    Credit Card Issues

    [email protected]

    Andhra Bank Escalation of Grievances:

    When Andhra Bank credit card holders want to lodge a complaint, they can download the complaint template from the website of the bank, fill it and submit it to the concerned Bank branch.

    If they are not satisfied with the response they receive they can escalate the issue to the Zonal Office of the bank. To make the complaint, they have to fill the online form available on the Andhra Bank website and submit it.

    If the customers are not happy with the response of the Zonal officer they can contact the Head office of the Customer Services. The contact details of the Head Office are as follows –

    • Asst. General Manager
      Andhra Bank, Customer Service Department,
      Head Office, Dr.Pattabhi Bhavan,
      5-9-11, Saifabad
      Hyderabad City 500004

    Telangana
    Contact Number – 040 2329 7899

    Email Address – [email protected]

    If the response by the Head Office is not satisfactory, customers can escalate the issue to the General Manager and Nodal Officer of the Customer Service to get a solution. The contact details of the General Manager are as follows –

    • General Manager,
      Nodal Officer for Customer Service,
      Andhra Bank, Head Office, 5-9-11,
      Saifabad, Hyderabad 500 004

    Telangana
    Contact Number - 040 2321 0234

    If the customers do not get a good response from the Nodal Officer, they can approach the Internal Ombudsman (Chief Customer Service Officer – CCSO) of the bank. The contact details of the Internal Ombudsman are as follows –

    • Chief Customer Service Officer

    Andhra Bank, Head Office, 5-9-11,

    Saifabad, Hyderabad City 500004,

    Telangana

    Contact Number – 040 2324 3163 

    When the bank fails to solve the issue within 1 month from the date of complaint, the customers can escalate the issue to the Banking Ombudsman of their area.

    Report incorrect data.

    About Andhra Bank:

    Andhra Bank came into existence in the year 1923 and is a leading public sector bank in India today. The Head Office of the bank is located in Hyderabad and they have 2841 branches globally. Apart from India, the bank has offices in the U.S.A and U.A.E. Andhra bank offers a wide variety of banking products and services which includes retail banking, corporate banking, agricultural banking, NRI Banking, MSME banking, etc. Among their products, the credit cards offered by Andhra Bank are preferred by customers a lot as they come with a lot of rewards and benefits.

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