To get in touch with Allahabad Bank for all kinds of questions, grievances, queries or complaints, you can contact the customer care of the bank from the details provided below.
Allahabad Bank operates with a 24*7 toll-free number which can be contacted for any query related to any product.
The customer care number is 1800 57 22 000
You can also contact the head office of Allahabad Bank for queries:
In case of loss of card or theft, you can reach out to any of the customer care numbers or the toll-free number to report it. It is essential to do so in order to prevent any kind of fraudulent activity on your credit card.
To contact the bank for any information on various products, you can send an e-mail to email@example.com
If you do not receive the required information from the customer care e-mail ID, you can send your query to the mail IDs of the Principal Nodal Officer which are:
Customer Service: The bank has a customer service dedicated to grievance redressal which is monitored and headed by the General Manager. The Grievance Redressal Cell’s general manager also acts as the Principal Nodal Officer for the bank.
Customer Redressal Cell: In order to address customer grievances, a Customer Redressal Cell has been set up at the head office of the bank. The General Manager of this bank is also the Principal Nodal Officer.
Online grievance redressal system: Allahabad Bank has also developed its own software for grievance redressal. Under the section of ‘Grievance Redressal’, under ‘Contact Us’, there is a link which has been provided to record grievances. Once you enter the information, it is recorded within the bank servers and is trackable. Through the tracking procedure, a customer can receive responses as well.
Internal Ombudsman (IO): An Internal Ombudsman ensures a fast and transparent redressal of complaints lodged by customers. In the event where a complaint has been rejected or only a partial resolution has been provided to the customer, the Principal Nodal Officer will escalate the issue to the Internal Ombudsman for the final decision.
|DRT||Name||Designation and Posting||Zonal Office||Phone Number and e-mail ID|
|Ahmedabad||Mr. Mahendra Saxena||Senior Manager – Law Zonal Officer - Ahmedabad||Ahmedabad||Phone Number – 8288002095 E-mail ID – firstname.lastname@example.org|
|Aurangabad||Mr. Suraj H. Patil||Chief Manager – Aurangabad Main Branch||Pune||Phone number – 09921103209 E-mail ID – email@example.com|
|Allahabad||Mr. Ranavijay Singh||Senior Manager – Law ARMB Allahabad||Allahabad||Phone number – 9415813369 E-mail ID – firstname.lastname@example.org|
|Cuttack||Mr. Akshay Kumar Panda||Senior Manager – Law Zonal Office: Bhubaneshwar||Bhubaneshwar||Phone number – 9674921292 E-mail ID – email@example.com.|
|Chennai||Mr. B. Sivakumar||Chief Manager – Law ARMB Chennai||Chennai||Phone number - 9339820472, 7880834125 E-mail ID – firstname.lastname@example.org|
|Chandigarh||Mr. Jai Gautam||Manager – Law ARMB - Chandigarh||Chandigarh||Phone number – 09694599711 E-mail ID – email@example.com|
|Bangalore||Ms. Anusha VC||Manager – Law Zonal Office - Bangalore||Bangalore||Phone number – 8655066121 E-mail ID – firstname.lastname@example.org|
|Ernakulam||Mr. M.K. Sanjayan||Senior Manager – Ernakulam Branch||Chennai||Phone number – 9895299341 E-mail ID - email@example.com|
|Dehradun||Mr. Vikas Thakur||Manager – Law Zonal Office - Dehradun||Dehradun||Phone number – 07017936689 E-mail ID - firstname.lastname@example.org|
|Coimbatore||Mr. R.K. Jha||Chief Manager – CRBB, Coimbatore||Chennai||Phone number – 7873795344 E-mail ID – Br.email@example.com|
|Hyderabad||Ms. Vachana R. Swamy||Officer – Law Zonal Office - Hyderabad||Hyderabad||Phone number – 8143548735 E-mail ID – firstname.lastname@example.org|
|Guwahati||Mr. Rohan Anand||Officer – Law Zonal Office - Guwahati||Guwahati||Phone number – 09473385936 E-mail ID – email@example.com.|
|Jabalpur||Mr. Shubham Bhargava||Manager - Law||Jabalpur||Phone number - 8485852622|
|Kolkata||Mr. Abhishek Anand||Chief Manager – Law ARMB, Kolkata||Kolkata||Phone number – 8777828211 E-mail ID – firstname.lastname@example.org|
|Jaipur||Mr. Himanshu Songara||Senior Manager - Law||Jaipur||Phone number - 09893874166|
|Mumbai||Mr. Amar Kumar Gupta||Senior Manager – Law ARMB, Mumbai||Mumbai||Phone number – 9969205593 E-mail ID – email@example.com|
|Madurai||Mr. K. Shenbaga Raman||Senior Manager – Madurai Main Branch||Chennai||Phone number – 9994101831 E-mail ID – firstname.lastname@example.org|
|New Delhi||Ms. Sagarika Moitra||Officer – Law ARMB New Delhi||New Delhi||Phone number – 9873546147 E-mail ID – email@example.com|
|Nagpur||Mr. Sudeep Dabas||Officer - Law||Nagpur||Phone number – 8800490626 E-mail ID – firstname.lastname@example.org|
|Ranchi||Mr. Biplab Rakshit||Officer – Law FGMO, Ranchi||Ranchi||Phone number – 09308024315 E-mail ID – email@example.com|
|Pune||Mr. Sheel Ranjan||Chief Manager - Zonal Office, Pune||Pune||Phone number – 9923277868 E-mail ID – firstname.lastname@example.org|
|Vishakhapatnam||Mr. T. Keshava Rao||Chief Manager – Vishakhapatnam Branch||Hyderabad||Phone number – 09831146136 E-mail ID – email@example.com|
|Siliguri||Mr. Anil Kumar Gupta||Chief Manager||Siliguri||Phone number – 8005490256 E-mail ID – firstname.lastname@example.org|
|Patna||Mr. Akhtar Hussain||Officer – Law ARMB, Patna||Patna||Phone number – 08876128155 E-mail ID – email@example.com|
You can write to Allahabad Bank for any query or suggestion. To do so, write a letter stating your purpose and send it to the Head Office address:
Shri S V L N Nageswara Rao (Principal Officer of Grievance Redressal)
2, N. S. Road, Kolkata -700 001
Phone Number: 033 223194864
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