• How to get ICICI Personal Loan Statement?

    ICICI Bank is one of the biggest private banking networks in India. If you have availed a personal loan through ICICI Bank you can request for your loan account statement through the banking network itself. There are multiple methods of placing a request for your loan account statement through ICICI Bank. In addition to the loan account statement, you can also request for your repayment schedule from the bank.

    What are the ways to check ICICI Bank Personal Loan Statement?

    After getting a personal loan through ICICI Bank, you can resort any one of the following methods to get your personal loan statement:

    • Requesting through the web portal

    How to get your ICICI Bank Personal Loan statement online?

    You can request ICICI Bank through the web portal of the bank to provide you the personal loan statement. You will be required to follow the steps mentioned below to place a request for your personal loan statement:

    1. Visit the official website of ICICI Bank at www.icicibank.com.
    2. On the home page, click on the ‘Ways to Bank’ option from the top menu.
      Click on Ways to Bank
    3. Navigate to the ‘Service Request’ under the ‘Internet Banking’ option.
    4. Click on the ‘Service Request’ option after which you will be redirected to a new web page.
    5. On the ‘List of Service Requests’ page, scroll down to the ‘Loan’ section and click on the ‘Personal Loan Related’ option.
      Click on Personal Loan Related Option
    6. In the next page, scroll down to the bottom of the page and find the ‘Others’ heading.
    7. Click on the ‘Request for Statement of Loan Account’ option.
      Click on request for statement of loan account
    8. At this point, you will be redirected to the secure login page on the portal.
      Secure login page on portal
    9. Use your existing ‘User ID’ and ‘Password’ or your ‘Registered Mobile Number’ to log in to the portal.
      Use User ID and password to login
    10. If you are using your User ID to log in, fill up the respective fields with your User ID and your password and click on the ‘Login’ button.
    11. If you are using your registered mobile phone number to login, you will be required to fill up the field with your phone number and click on the ‘Get OTP’ button. Enter the OTP in the field provided and log in.
      Enter mobile number and get OTP
    12. Once you are logged in, you can place a request for your personal loan account statement.

    I do not have my User ID and password. What should I do?

    If you do not have your User ID and password, you can generate the same using one of the following methods:

    • Through the web portal
    • Through the ICICI Helpline number

    How to generate the User ID and password using the web portal?

    In order to generate the User ID and password, follow the steps mentioned below:

    1. Go to the Internet Banking login page.
    2. Under the ‘User ID’ field, click on the ‘Get User ID’ option.
      Web chat Option
    3. In the next page, enter your account number or debit card number along with your registered phone number to generate your User ID.
    4. You can generate your password similarly.
    5. Once you have generated your User ID and password, you can use the credentials to log in to your account.

    How to generate the User ID and password through the ICICI Helpline number?

    You can also use the ICICI Customer Care number to get in touch with an executive and ask them to generate your User ID. Once your User ID is generated, you will be required to set up your password and you can use the credentials to log in to your account.

    The Helpline Number on which you can get in touch with ICICI Bank is 1860 - 120 - 7777.

    FAQ

    1. I am travelling abroad, and I need to get in touch with ICICI Bank. How do I do that?

      If you are a domestic customer who is travelling outside India, you can use the following number to get in touch with ICICI Bank: +91 - 40 - 7140 3333.

    2. Can I place a request for my personal loan account statement using the ICICI Bank helpline number?

      ICICI Bank offers a host of facilities through their phone banking feature. You can get in touch with an executive from the bank to check if they can process the request without the requirement of you placing a request online. In this case, you will be required to provide certain details for verification such as your name and loan account number. However, you can also ask them to generate a user ID for you and you can use the same to log in to the web portal profile and put up a request for your loan statement.

    3. Can I check the status of my personal loan offline?

      Yes, you can visit the nearest ICICI Bank to check the status of your personal loan. It is recommended that you carry all the relevant documents and information related to your personal loan so that the bank can help you check the status in a quick and hassle-free manner. Once you reach the bank, a representative from the bank will help you with the process of helping you check the status of your personal loan.

    4. I need the bank to re-dispatch the agreement copy. Is it possible and if yes then how?

      You can ask the bank to re-dispatch the agreement copy to your communication address. Visit the bank and click on the ‘Ways to Bank’ option from the top menu. Then click on the ‘Service Request’ under the ‘Internet Banking’ option. Scroll down to the ‘Loan’ section and click on the ‘Personal Loan Related’ option. You will be directed to a new page where under ‘Deliverables Related’ under ‘Login and raise a Service Request’ category you can click on the link ‘Request for re-dispatch of Agreement Copy’. Login to the portal using your net banking credentials and under loan section you will find the option to raise the request for the abovementioned service.

    5. How can I get my contact details updated?

      You can directly login to the ICICI Bank net banking portal where under the loan section you will find the option to update your address and other contact details such as your email ID and mobile number. You can also call the bank’s customer care number or send an email to the lender’s official email ID to get your contact details updated.

    6. Can I check the status of my loan through ICICI Bank’s phone banking mobile app?

      Yes, you can use the bank’s phone banking mobile app and login using your credentials where under the ‘loan’ section you will have to provide your application number to check the status of your loan.

    7. I did not get my One-Time Password (OTP) while trying to login to the portal using my registered phone number. What should I do?

      It is recommended you wait for some time to receive your OTP. In case you did not receive your OTP, you can try logging in by using your user ID. In case you fail to login using your user ID as well, you must get in touch with a bank customer care executive who will help you with the login process.

        

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