Axis Bank is one of the biggest private sector banks in India. In fact, it is the third-largest private bank in the country. If you have availed a personal loan through Axis Bank, you can easily get a soft copy or hard copy of your statement of loan and schedule of repayment through any one of the methods that are offered by the bank.
If you have availed a loan through Axis Bank, you can use any one of the following methods to check your loan statement:
You can request a copy of your loan statement by sending an email to Axis Bank. Based on your requirement, you can request for either a hard copy or a soft copy of your loan statement. You can follow the steps mentioned below to send a request through email:
Alternatively, you can also send an email directly along with the basic information such as customer ID, name, registered phone number, and loan account number mentioned in the body of the mail to loans@axisbank.com.
You can also request for your loan account statement through the Web Chat facility offered by Axis Bank on their website. To avail this facility, follow the first five steps mentioned in the previous section.
Once you have clicked on the 'Loan Statement and Repayment Schedule' button and are redirected to the next web page, scroll down to the bottom of the page and click on the 'Web Chat' button.
In the next page, fill in the form with your registered email ID, registered mobile phone number, and the Captcha code and click on the 'Start Chatting' button.
You place the request for your loan statement through the chat box.
You can request your bank for the soft copy and/or hard copy of your personal loan statement by calling on one of the two helpline numbers. You will be required to provide a few basic details for verification and processing of the request. The helpline numbers for Axis Bank are listed below:
You can also place a request for your Axis Bank Personal Loan statement at one of the nearest Axis Bank Loan Centres. Based on your request, the bank will send you the loan statement to either your registered email ID or your correspondence address.
1) How can I know if there is an Axis Bank Loan Centre near me?
You can use the locator facility offered by Axis Bank to find out the Axis Bank Loan Centre which is near you. You will be required to visit the official website of the bank and go to the 'Locate Us' section. In the 'Locate Us' page, check the box against the 'Loan Centre' option under the 'Category' tab and then fill the other details as per your desired location. Click the 'Search' button to find out all the Loan Centres in the vicinity.
2) I am currently residing outside India. Is it possible for me to get in touch with Axis Bank over the telephone?
Yes, if you are residing outside India you can use the following number to get in touch with Axis Bank - +91 - 22 - 67987700.
3) Can I avail my loan repayment schedule from Axis Bank?
Yes, you can place a request for your loan repayment schedule through one of the following channels:
A: Yes, you can opt for an e-statement system for your Axis Bank Personal Loan. You will be required to have an active email ID which will be registered with the bank at the time of making the personal loan application.
A: You can opt for any one of the following two methods. One, you can place a request with the bank for a physical copy of your monthly loan statements. Two, you can download the PDF version of your monthly loan statement using your Axis Net banking portal or the Axis Bank Mobile banking application and get a printout of the same.
A: There are a couple of things that you can do in this case to get access to your Axis Bank Personal Loan statements. Firstly, you can try regaining access to your email ID by resetting the password. If you have failed to do so, you can create a new email ID for yourself or use one of your other active email IDs (if any) and request the bank through any one of the options offered by them and get the registered email ID changed. You can consider visiting the nearest branch office and also avail the phone banking or internet banking options to do the same.
A: The Axis Bank Personal Loan e-statement system generates your loan statements automatically on a fixed date of every month. This ensures seamless record keeping for your loan account. In addition to that, the bank does not charge any extra amount for the e-statement service. You can access the statements from any device and any location at any given point in time.
A: The Axis Bank e-statement provides a complete overview of your loan account for the particular tenure. The tenure can either be monthly or quarterly. It summarises the opening and closing balances of the loan account as well as the withdrawal of the loan amount and payment of the EMIs.
A: Yes, you can visit the nearest Axis Bank branch office to check the status of your personal loan. It is recommended that you carry all the relevant documents and information related to your personal loan so that the bank can help you check the status in a quick and hassle-free manner. Once you reach the bank, a representative from the bank will help you with the process of helping you check the status of your personal loan.
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