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  • Fullerton Personal Loan Customer Care Number is Rated as "Pretty good" by 3310 Users
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    Fullerton Personal Loan Customer Care Number

    Fullerton Personal Loan Customer Care - Overview

    Fullerton India is a wealth management and equity broking company headquartered in Gurgaon. They offer a range of financial products and services like wealth management, financial planning, mutual funds, demat accounts, bonds, life & general insurance, portfolio management services, private equity, systematic investment plans (SIPs) and much more. Providing efficient customer care is a natural part of any business offering services and products. Fullerton has in place a robust customer care system which can be easily accessed by its customers. To establish a fulfilling and committed relation with its customers, Fullerton has set up multiple channels via which customers can get in touch with representatives for resolving any queries or issues.

    Fullerton Personal Loan Customer Care Number

    For any queries or issues regarding a personal loan, customers can easily get in touch with the customer care department by calling on their toll free number which is 1800 103 6001. When calling the customer care, please ensure that you have all your personal related details handy as you might be required to give some reference to the customer care representative.

    Fullerton Personal Loan Customer Care Email ID

    Customers can also get in touch with the customer care department via email. For any queries or issues concerning a personal loan which a customer wishes to take or has already taken, they can simply contact the customer care by sending an email at namaste@fullertonIndia.com.

    Enquiries by Post

    If a customer is not able to contact the Fullerton customer care either via phone or email, they can send a regular mail to their registered postal address, which is:

    Fullerton India Credit Co Ltd.,

    P.O. Box No. 8108,

    Bandra East,

    Mumbai - 400 051

    Grievance Redressal

    In the event that you are not fully satisfied with the solution which you have received to your query, you may escalate your issue to the Grievance Redressal Officer at Escalation@Fullertonindia.com. When writing in to the aforementioned address, don’t forget to mention the Reference ID of your complaint in your email. You will get a response from the concerned department within 7 working days.

    In the unlikely event that you are still not satisfied with the response, you may contact the Head of the Customer Fulfilment Cell and escalate your issue. For this you need to head over to the Fullerton India website and click on the tab labelled Contact Us. Scroll to the bottom of the page, below the section marked Step 3. Click on the tab labelled ‘Click here’ and you will be redirected to a new page where you must provide details such as your loan account number, whether or not you are an existing customer, application reference number, your registered address, contact details and the details of your complaint.

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    Customer Complaint Redressal

    In the unlikely event that your query or issue has not been resolved by the customer care department, you can get in touch with the manager of the Complaint Redressal Cell. You may write in to the Complaint Management Cell manager at Sneha.Naveen@Fullertonindia.com. When writing in to the aforementioned address, don’t forget to mention the Reference ID of your complaint in your email. You will get a response from the concerned department within 7 working days.

    Fullerton India Office Address

    Customers can also get in touch with representatives at Fullerton India at their corporate office address or registered office address, both of which are provided below.

    Corporate Office

    Fullerton India Credit Company Ltd.

    Supreme Business Park, Floors 5 & 6, B Wing,

    Supreme IT Park, Supreme City,

    Powai, Mumbai - 400 076.

    Tel: +91 22 6749 1234

    Registered Office

    Fullerton India Credit Company Ltd.

    3rd Floor, No - 165 Megh Towers,

    PH Road Maduravoyal,

    Chennai - 600 095

    Personal Loan Reviews

    • Fullerton Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      It was a good experience with Fullerton. The rate of interest was little bit high for the personal loan. They charged processing fee. I went to their office and submitted my documents. I have taken 1L and have to pay monthly EMI around Rs.3000.
      Was this review helpful? 0
      , cuttack
      Reviewed on Feb 16, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I took my personal loan from Fullerton through online channel. The customer service and response was really good. The rate of interest was moderate compared to other banks. I am eligible for more than 7L and finally they approved only 3L. The pre closure was not explained.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Feb 15, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      I have got the personal loan with the FULLERTON around 6 months ago. The customer support service is good with the FULLERTON but their interest rate is interest high with the FULLERTON personal loan service, it would be good if they can reduce their interest rate.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Feb 13, 2018
    • Fullerton Personal Loan
      "Better service"
      0.5 4.0/5 "Great!"
      The FULLERTON service was good, they have disbursed the loan amount in a month time. The documents submission was done by my side. The rate of interest and the charges are high with the FULLERTON, they haven't gave me any chance to reduce the interest rate.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Feb 13, 2018
    • Fullerton Personal Loan
      "Average"
      0.5 3.0/5 "Satisfactory"
      I got the personal loan with the Fullerton and the rate of interest was around 19.5%. I would like to say that the esponse and other things are good one with the Fullerton and I have not got the account number till now.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 13, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My Personal loan application was approved with Fullerton and the loan experience was very good. The process was very smooth and i received my loan amount within 8-10 days. The loan amount was for Rs 5.62 lakhs with the rate of interest of 17.5% which is high when compared to other sources. The processing fee was 1.5% which is high and the tenure of this loan is 5 years. Customer service was very good and they responded on time.
      Was this review helpful? 0
      , panipat
      Reviewed on Feb 12, 2018
    • Fullerton Personal Loan
      "Needs to improve"
      0.5 2.0/5 "Expected more"
      My Personal loan application was approved with Fullerton and my loan experience was not up to the mark. The loan amount i requested was for Rs 1.5 lakhs but the loan amount was approved only for Rs 42000 which is not sufficient. Customer service was not satisfactory, they did not give proper information about the charges and the rate of interest. They did not provide door step service to collect the documents.
      Was this review helpful? 0
      , indore
      Reviewed on Feb 12, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have applied for the Personal loan from Fullerton, my loan experience was good with Fullerton. The loan amount was for Rs 2.5 lakhs with the rate of interest of 27% which is very high when compared to all other sources in the market. The process was smooth and i received my loan amount on time. Customer service was good and they responded on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 09, 2018
    • Fullerton Personal Loan
      "Better"
      0.5 5.0/5 "Blown Away!"
      I haven't faced any problems with Fullerton. The personal loan process was faster. The customer service and response was good. The rate of interest was quite high compared to other banks. I have taken 1.1L and the total duration is 5 years. I have to pay monthly around 4000 rupees.
      Was this review helpful? 0
      , cuttack
      Reviewed on Feb 08, 2018
    • Fullerton Personal Loan
      "Need Improvement"
      0.5 1.0/5 "Really Bad"
      When I approached Fullerton to take up a personal loan , they have promised that they will approve my required loan amount but I have got very less loan amount after the approval. The promises need to be fulfilled by the Fullerton. The charges and the interest are very high with the Fullerton.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 06, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The personal loan process was good with the Fullerton. They gave me immediate response in regards to my personal loan application. They have disbursed the loan amount within 10days of time. The rate of interest and the charges are high with the Fullerton when compared with others.
      Was this review helpful? 0
      , hosur
      Reviewed on Feb 06, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I can't get the personal loan from the FULLERTON, because I have already got the existing loans from other banks so that was the reason I haven't got the personal loan from the FULLERTON. The customer support is good with the FULLERTON , they gave me good response.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 05, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I can't get the personal loan from Fullerton , because of their response, their executives came to my place to collect the documents on time but after the documentation process , there was no response from the Fullerton team , so that was the reason I haven't got the loan from Fullerton.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 05, 2018
    • Fullerton Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied for the Personal loan from Fullerton, my loan application was closed because i was not eligible for the loan. I was asked to submit 3 months salary payslip which i was not having. When it comes to customer service, it was good and they followed up correctly. The rate of interest is 30% which is way high when compared to other sources.
      Was this review helpful? 0
      , guwahati
      Reviewed on Feb 01, 2018
    • Fullerton Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      I am satisfied with Fullerton service on my personal loan. The responsiveness was good. They charged interest rate little bit higher compared to other banks. They offered 5.5L but my expectation was around 8L. The processing fee is also little bit high.
      Was this review helpful? 0
      , dehradun
      Reviewed on Jan 30, 2018
    • Fullerton Personal Loan
      "Good sevice"
      0.5 5.0/5 "Blown Away!"
      Within a week i have got the loan amount from Fullerton. The customer support is good with the Fullerton. They give good response to the customer.s The rate of interest and the charge are nominal with the Fullerton. I would say I have got the good service from Fullerton.
      Was this review helpful? 0
      , mysore
      Reviewed on Jan 29, 2018
    • Fullerton Personal Loan
      "Below Average service"
      0.5 1.0/5 "Really Bad"
      I haven't got proper response from Fullerton. Their executives asked me to submit the bank statements and I have also submitted but still they told that they can't approve the personal loan so, that was the reason I haven't proceed with the Fullerton.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 29, 2018
    • Fullerton Personal Loan
      "Average service"
      0.5 1.5/5 "Bad"
      The rate of interest and the charges are very high with the Fullerton in regards to the personal loan application , so that was the reason I haven't got the personal loan from the Fullerton. The customer support was not up to the mark with the Fullerton.
      Was this review helpful? 0
      , nasik
      Reviewed on Jan 28, 2018
    • Fullerton Personal Loan
      "Average service"
      0.5 2.0/5 "Expected more"
      I have applied for the loan amount of Rs,4,00,000 but the Fullerton was about to offer me Rs,1,50,000, so that was the reason I haven't got the personal loan from the Fullerton. The customer support and the reason is good with the Fullerton . The rate of interest and the charges are very high with the Fullerton when compared with others.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jan 28, 2018
    • Fullerton Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      I had applied for the personal loan from Fullerton, but I got a mail saying that my personal loan application haven't got processed because of the lack of documents. The customer support gave me a call and they came and collected the documents.
      Was this review helpful? 0
      , bilaspur
      Reviewed on Jan 27, 2018
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