Fullerton India is a wealth management and equity broking company headquartered in Gurgaon. They offer a range of financial products and services like wealth management, financial planning, mutual funds, demat accounts, bonds, life & general insurance, portfolio management services, private equity, systematic investment plans (SIPs) and much more. Providing efficient customer care is a natural part of any business offering services and products. Fullerton has in place a robust customer care system which can be easily accessed by its customers. To establish a fulfilling and committed relation with its customers, Fullerton has set up multiple channels via which customers can get in touch with representatives for resolving any queries or issues.If customers have any queries/issues regarding the personal loan products offered by Fullerton India, they can contact the customer care department of the company by dialling the toll-free number, 1800 103 6001. It is advisable to keep all your personal information handy while contacting the customer care team.
If customers have any queries/issues regarding the personal loan products offered by Fullerton India, they can contact the customer care department of the company by dialing the toll-free number, 1800 103 6001. It is advisable to keep all your personal information handy while contacting the customer care team.
Customers can also get in touch with the customer care department via email. For any queries or issues concerning a personal loan which a customer wishes to take or has already taken, they can simply contact the customer care by sending an email at namaste@fullertonIndia.com.
If a customer is not able to contact the Fullerton customer care either via phone or email, they can send a regular mail to their registered postal address, which is:
Fullerton India Credit Co Ltd.,
P.O. Box No. 8108,
Mumbai - 400 051
In the event that you are not fully satisfied with the solution which you have received to your query, you may escalate your issue to the Grievance Redressal Officer at Escalation@Fullertonindia.com. When writing in to the aforementioned address, don’t forget to mention the Reference ID of your complaint in your email. You will get a response from the concerned department within 7 working days.
In the unlikely event that you are still not satisfied with the response, you may contact the Head of the Customer Fulfilment Cell and escalate your issue. For this you need to head over to the Fullerton India website and click on the tab labelled Contact Us. Scroll to the bottom of the page, below the section marked Step 3. Click on the tab labelled ‘Click here’ and you will be redirected to a new page where you must provide details such as your loan account number, whether or not you are an existing customer, application reference number, your registered address, contact details and the details of your complaint.
In the unlikely event that your query or issue has not been resolved by the customer care department, you can get in touch with the manager of the Complaint Redressal Cell. You may write in to the Complaint Management Cell manager at Sneha.Naveen@Fullertonindia.com. When writing in to the aforementioned address, don’t forget to mention the Reference ID of your complaint in your email. You will get a response from the concerned department within 7 working days.
Customers can also get in touch with representatives at Fullerton India at their corporate office address or registered office address, both of which are provided below.
Fullerton India Credit Company Ltd.
Supreme Business Park, Floors 5 & 6, B Wing,
Supreme IT Park, Supreme City,
Powai, Mumbai - 400 076.
Tel: +91 22 6749 1234
Fullerton India Credit Company Ltd.
3rd Floor, No - 165 Megh Towers,
PH Road Maduravoyal,
Chennai - 600 095
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