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Steps to change your SBI ATM PIN online

Following the merge of its associate banks on April 1, 2018, State Bank of India became the largest public sector bank in the country. Headquartered in Mumbai, State Bank of India does not just have a prominence just in India but is well established in 36 countries across the globe, having over 190 branches. State Bank of India has rolled out its internet banking facility that has given all customers holding accounts with them the advantage of carrying out any banking service in seconds with just a few clicks. Amongst the many services linked to the internet banking service offered by SBI, customers can also change their ATM PIN through their internet banking account. As most banks would warn their customers, it is important for account holders to ensure that their ATM PIN at all times is kept confidential and customers should ensure that they change their ATM PIN frequently to enhance the security of their account. SBI account holders have two options to change their ATM PIN - either at the ATM itself or via the internet banking facility. For now, we will discuss how one can change his/her ATM PIN via their internet banking account as well as discuss the requirements to do so.

Requirement to change your SBI ATM PIN

SBI customers will have to meet the below listed requirements before they attempt to change their SBI ATM PIN:

  • The SBI customer has to ensure that his/her internet banking account is active.
  • They should know their SBI net banking username and password.
  • The SBI customer should ensure that their mobile number is registered with the bank.
  • Should know their SBI profile password.

Steps to change your SBI ATM PIN online

SBI account holders can follow the steps mentioned below to change their ATM PIN via their internet banking account:

  • Visit the State Bank of India official banking website.
  • Click on “personal account” login.
  • Now, login to your internet banking account using your username and password.
  • Once you have logged into your net banking account, click on “e-services” which is displayed on the top bar of the main page of your internet banking account.
  • From the list of options displayed on the left-hand side of the page, choose the “ATM card services”.
  • You will now be given three options - Block your ATM card, Activate New ATM card, Generate new ATM PIN. Choose “generate new ATM PIN”.
  • Once you have clicked on that, click on “get authorisation PIN”.
  • An OTP will now be sent to your registered mobile number.
  • Enter the OTP and click on “submit”.
  • If you have multiple SBI accounts, at this point, choose the account you wish to change the ATM PIN for.
  • Once you have chosen the account, click on “continue”.
  • Now, select the card you want to change the PIN and click on “submit”.
  • Now, enter the first two digits of your new PIN. The other two digits will be sent by SBI via SMS.
  • Once you have received the other two PIN numbers, enter all four digits and click on “submit”.
  • Once that is done, State Bank of India will send you a confirmation message that your ATM PIN has been changed.


1. Is it necessary to change my PIN? Isn’t it best to keep it the same so that I can remember the PIN?

While having the same PIN will help customers remember it, it is absolutely necessary for customers to change their PIN frequently to enhance the security of their account. By doing so, it will become harder for fraudsters to predict what your PIN could be if they do manage to get a hold of your account details.

2. How often should I change my PIN to keep my account secure?

Changing your PIN once every few months should be enough to secure your account.

3. Can I change my PIN at the State Bank of India bank branch?

It is not required for you to change your PIN at the bank branch as you can do the same either at any SBI ATM or through your SBI internet banking account. At the ATM, swipe your SBI debit card and then choose the change PIN option. Next, enter your registered mobile number and click on “submit”. The bank will then send you an OTP (one-time password), enter the OTP to proceed. After that, enter the new PIN and re-enter it as part of the verification process. Once you have entered the new PIN, click on “confirm”. The bank will immediately sent you a confirmation that your PIN has been changed. If you haven’t attempted to change your PIN and get a message stating that it has been changed, contact the bank immediately.

4. Is it possible to make my PIN more complex and make it either six or eight digit?

No, that would not be possible. All ATM PINs are just four digits and not more. Keeping changing the PIN to add security to your account.

5. Is the ATM PIN used only for withdrawing money from an ATM?

No, while one reason to use your ATM PIN is for withdrawals from ATMs, you use your PIN for any other transaction as well - to complete a transaction at a POS terminal, when making a purchase online, to change your credentials online and so on.

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