NEW ATM Transaction Charges

According to the change in regulations from the Reserve Bank of India, customers are now entitled to 3 free ATM transactions each month instead of 5 transactions. The rule is applicable for customers in Bengaluru, Mumbai, Chennai, Kolkata, Delhi, and Hyderabad. It is to be kept in mind that transactions include both financial and non-financial transactions at ATMs. The maximum fee which can be charged is Rs.20.

Citi Bank still offers unlimited free transactions
IDBI Bank offers free unlimited transactions at own ATMs and 5 free transactions at other ATMs.

Update on debit card transactions due to the coronavirus pandemic

The Finance Minister announced an update on debit card transactions as part of the economic measures in response to the Covid-19 pandemic. These updates are as follows:

Debit card holders can now withdraw cash from ATMs of any bank anywhere in the country, without incurring any additional transaction charges, for the next 3 months.
Bank accounts will not charge any penalty for non-maintenance of the minimum balance requirement for the next 3 months.
There will be a reduction in bank charges for digital trade transactions.

For those holding an account - saving account, current or overdraft , knowing the balance in the account is absolutely imperative, and Central Bank of India gives its customer a number of ways to know the finances in their account and keep a track of their funds. Central Bank of India customers have the option of either using the online banking platform to check their balance, or they can use the mobile app of Central Bank of India - Cent Mobile - to check their account balance instantly. In addition, if by chance the account holder of Central Bank of India does not have internet connection and has no access to the online options of checking his/her balance, the customer can make use of the SMS facility and the missed call service of Central Bank of India. For this to be a possibility, the customers has to first register his/her mobile number when opening the account by filling and submitting the mobile registration form at Central Bank of India. Once the application is approved, the bank will send the customer the MPIN in a few days. Central Bank of India customers also have the option of registering their mobile number at any Central Bank of India ATM. Once the number is registered, using that number only, the customer will can make use of the SMS and missed call service. In addition, the customer will receive notifications every time he/she makes a high-value transaction. For those Central Bank of India customers who wish to check their account balance via the SMS and missed call service, they would need to follow the steps mentioned below.

Learn more about Sbi Debit Cards

Features and benefits of the Central Bank of India SMS service

Central Bank of India customers can make use of the service for the following reasons:

To check the last 5 transactions from one’s Central Bank of India account - basically a mini statement.
To make a general balance enquiry.
To change their mobile banking PIN.
To check the status of a cheque that they have issued.
To generate the MMID for IMPS.
To send money through IMPS.

Steps to check account balance through the Central Bank of India SMS service

Customers have to follow the steps mentioned below to check their Central Bank of India account balance through the SMS services, as well as carry out a number of other services.

In order to use this service, the customer has to first register his/her mobile number with Central Bank of India.
Once the mobile registration application of the customer is approved, the bank will SMS the MPIN to the registered mobile number of the customer.
Using the registered mobile number and the MPIN, the Central Bank of India customer has to SMS the request using the code and the MPIN to 99675-33228in the format given below. The code differs based on the request of the customer.

Service Request	Request Code	SMS Format
For a balance enquiry	BALAVL	BALAVL
To know the last 5 transactions of default account (or account last used)	LATRAN	LATRAN
To know the last 5 transactions of other Central Bank of India account	LATRAN	LATRAN
To change mobile banking PIN	CHGPIN	CHGPIN
To check cheque status (for default account)	CHQSTS	CHQSTS
To check cheque status (for any other Central Bank of India account)	CHQSTS	CHQSTS
To get help of any kind from Central Bank of India customer care	Help	Help
To generate MMID for IMPS	MMID	to +919967533228
In order to send money through IMPS	IMPS	MPS to 9988771234 987654 100 1234

Customers have to ensure that they keep their MPIN confidential, and delete the SMS from Central Bank of India and service request SMS from their mobile phones for security reasons.

How to check Central Bank of India account balance using the missed call facility

In order to check their account balance through the missed call facility, here too, Central Bank of India customers will have to make sure that their mobile number is registered with the bank. Using the missed call facility, unlike the SMS facility where customers can check their balance, cheque status, change mobile banking PIN and so on, customers can only check the last 5 transactions and the balance in their account. All that the customer has to do is to use his/her registered mobile number and call the numbers listed below, depending on the request.

For a mini statement request: 95551 44441.
For balance enquiry: 95552 44442.

All that the customer has to do is give a missed call to the numbers listed above - depending on the type of service request that he/she wishes. Once the customer has made the missed call using his/her registered mobile number, Central Bank of India will send an SMS to the customer containing either the balance in the account of the customer of an SMS of the last 5 transactions made by the customer.

FAQs

Is it possible for me to use the SMS service and the missed call facility of Central Bank of India to check the balance of my friend’s account? I am a Central Bank of India account holder as well.

No, you will be able to use the SMS service and the missed call facility to check the balance for your account only and cannot do it for your friend using your number. This is because Central Bank of India will recognise the request based on the registered number of the customer and SMS the information pertaining to the account of that particular customer only.

Are there any charges for the missed call service of Central Bank of India?

There are no charges for the missed call service offered by Central Bank of India.

What are the most important requirements to use the Central Bank of India SMS and missed call facility?

In order to use this service, customers have to ensure that firstly that they have registered their mobile number with Central Bank of India and that the bank has given them the MPIN. Only by making the request through the registered mobile number and using the MPIN will the account holder be able to seamlessly use the services.

Does Central Bank of India charge for the SMS service?

Central Bank of India does not charge for the SMS service but regular SMS services are applicable.

Are there any other ways to check my Central Bank of India account balance?

Apart from using the SMS and the missed call facilities to check your account balance, you can even use the online banking facility of Central Bank of India, the mobile app of Central Bank of India - Cent Mobile - or you can make a balance enquiry and mini statement request at any Central Bank of India ATM across India.

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News About All You Need to Know about New ATM Transaction Charges

Some tips to keep in mind to keep your money safe if you are an SBI account holder
State Bank of India, the largest commercial bank in India has now issued some guidelines to keep in mind to help protect their customers from any card skimming frauds. Since the amount of frauds involved with credit cards, debit cards, and ATM cards are increasing with every passing day, SBI has decided to take an initiative to reduce the number of frauds that are taking place. An email has been sent to each of the customers of SBI to warn them about these frauds and inform them to be safe from these schemes. The bank has mainly warned the banks upon skimming frauds. Card skimming refers to the crime involving copying of credit or debit card details without the knowledge of the card owner. With the change to magstripe with the new cards, the number of such crimes have come down. There is however still a way to commit this crime. Ensure that you do not give you SBI Card details to anyone even if it is your relative or friend. Make sure to hide your password at all times when you are using your card in an ATM or when you are doing an online transaction. Contact the bank customer care if you come across a fraudulent or unknown transaction.

28 February 2019
Doing this will damage your EMV chip-based ATM card permanently
To increase the safety of transactions, ATM kiosks does not allow you to remove your Europay MasterCard Visa (EMV) card immediately when transacting. The Reserve Bank of India (RBI) instructed all banks issuing debit cards and credit cards to replace the old cards with new EMV chip-based cards in 2015. The central bank further added that old cards will not work after 31 December 2019 and must be replaced with the new cards.

If individuals try to forcibly remove the card during a transaction, a message will flash on the screen for removing the card. Individuals who forcibly remove the card may end up damaging the card or the chip permanently. The move to change the card was taken as many customers complained about unwanted transactions while using the old cards. The old cards are also more prone to cloning and skimming.

14 February 2019
Old Debit and Credit Cards no more works at ATMs and shops
The old magnetic stripe debit and credit cards will no more work in ATMs and shops. This is because all the old magnetic chip-based cards have become invalid from 1 January 2019. Instead, these cards have been replaced with more advanced and encrypted EMV chip cards. Earlier, the Reserve Bank of India in 2015 had instructed all the banks in India to dump all the old magnetic stripe cards and replace them with the EMV chip cards. This mandate was given by the central bank as the magnetic stripe cards are easy to duplicate and can be easily scammed. For protecting the customers from frauds the banks had been asked to issue cards having security chips installed in them called as EMV or MasterCard, Europay, Visa chip cards. These cards being encrypted are considered to be more secured compared to the magnetic stripe cards.

16 January 2019

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