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  • All You Need to Know about New ATM Transaction Charges

      The Reserve Bank of India rolled out a policy in August 2014, pertaining to the amount and the number of ATM transactions offered by banks for free of charge. According to this policy, banks were instructed to provide a certain number of transactions free of cost to customers every month. As per the change in the policy, customers would be eligible for 3 free transactions instead of the earlier 5 free transactions by debit card. This rule is applicable in 6 metro cities, namely Mumbai, Delhi, Bangalore, Chennai, Kolkata, and Hyderabad. Not to forget, free transactions consist of both financial and non-financial transactions. Non-financial transactions include services such as balance enquiry, changing the ATM pin, mini statement, and booking a Fixed Deposit. Cash payment, cash withdrawal and the like will come under financial transactions. The policy also stated that once the number of free transactions has been utilised by the customer, a nominal fee will be charged per transaction which will be decided by the bank. The maximum fee that can be charged per transaction is Rs.20.

      As the effect of demonetisation is still experienced by many citizens, they assumed that the government will instruct the banks to not charge fees on ATM transactions till the situation returns to normal. People were expecting a waiver even after Dec 31st, 2016. But the Reserve Bank of India remained silent on the issue and banks started to charge for all ATM transactions after the free limit. However, few public sector banks like Bank of India is not charging for ATM transactions till March 31st of 2017. The RBI has also declared that from 1st January, 2017, Merchant Discount Rate on transactions will be capped at 0.5% for transactions up to Rs.1,000 and 0.25% for transactions more than Rs.1,000 but less than Rs.2,000.

      Revised Charges for ATM Transactions

      Post demonetisation, the daily withdrawal amount has been increased from Rs.4,500 to Rs.10,000 since 16th January 2017. Refer to the table below for the existing number of free transactions and the fees involved for transactions beyond the free limit.

      Name of Bank Free transactions allowed (each month) Fees for Transactions Beyond Free Limit
        Own Bank ATM Other Bank ATM Financial Non-Financial
      Axis Bank 5 3 Rs. 20+ service tax Rs. 9.55
      ICICI Bank 5 3 Rs. 20+ service tax Rs.8.50 + service tax
      IDBI Bank Unlimited 5 Rs.20 Rs.8
      Citi Bank Unlimited Unlimited    
      Bank of Baroda Unlimited Depends on the policies of those banks Rs.20 + service tax Rs.10 + service tax
      HDFC Bank 5 3 Rs.20 + service tax Rs.8.50 + service tax
      State Bank of India Unlimited (for salary accounts) Unlimited (for salary accounts) - -
      Kotak Unlimited 5 Rs.20 + service tax Rs.8.50 + service tax
      Canara Bank Unlimited 5 Rs.20 + service tax Rs.10 + service tax
      Punjab National Bank Unlimited 5 Rs.20 Rs.20


    • The free transaction limit of 3 transactions is only applicable to Metro cities (Bangalore, Chennai, Delhi, Hyderabad, Kolkata, and Mumbai). For all other locations, the limit is 5.
    • The free transaction limit is not applicable to no-frills or small savings accounts.
    • Banks can choose to offer a higher number of free transactions if they wish to.

    Terms and Conditions:

    • IDBI Bank account holders can make unlimited transactions at their bank ATMs.
    • ICICI Bank will not levy ATM transaction charges on some of its Savings Account offerings such as Freedom, Privilege Senior Citizens and Silver Savings Accounts.
    • State Bank of India account holders will have unlimited free transactions at the bank’s ATMs if a monthly average balance of Rs.25,000 is maintained. Refer the below table for more information on ATM withdrawal limit and charges.

    ATM withdrawal charges for SBI

    Average Monthly Balance (Charges based on number of transactions) Same branch ATMs Other Bank ATMs (metro) Other Bank ATMs (non-metro)
    < Rs.1000 5 3 5
    >Rs.1000 and up to Rs.25,000 5 3 5
    >Rs.25,000 up to Rs.50,000 Unlimited 3 5
    >Rs.50,000 up to Rs.1,00,000 Unlimited 3 5
    > Rs.1,00,000 Unlimited Unlimited Unlimited

    How to Avoid ATM Transaction Charges

    When we’re in need of quick cash, most of us rush to the nearest ATM as a matter of habit. With ATMs in nearly every location, convenience plays a part as well. However with the new changes in ATM transaction charges, making multiple trips to withdraw cash or check your balance will cost you over the long run. Here are tips to avoid having to pay a hefty charge:

    Reduce the number of times you need to withdraw by swiping your card instead of paying cash. A number of merchants and vendors now use card readers, saving you the trouble of finding an ATM and the transaction charges.

    Pay your bills online. Move with the times and make your bill payments directly from your bank account.

    Save your free transactions for withdrawals only. Make non-financial transactions like balance enquiries, mini statements etc., through a facility such as mobile banking.

    Make use of your bank’s online platform to conduct financial transactions. You could download their banking app or use their online/ net banking feature.

    Using the above tips will help you save on charges and save your free transactions for emergency cash withdrawals without having to pay the hefty fees now associated with them.


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