Updated on - 26 Sep 2021
Hindustan Petroleum or HP as it is more commonly known, is perhaps the most popular name when it comes to LPG in the country. With a history of over 40 years, the brand has made its way into our homes, aiming to provide quality products and services. We might not associate petroleum companies to be customer friendly, but HP is changing this view, with attention to customer satisfaction. In a bid to ensure that customers have access to their machinery, HP Gas Connection has a dedicated customer care network, looking after any emergency one could have.
HP Gas Customer Care Toll-free Number
Hindustan Petroleum is headquartered at Mumbai, with both the Corporate and Marketing Headquarters functioning out of the city. Customers can directly approach the HQ through their customer care number, which is mentioned below.
Corporate HQ Customer Care Number1800-2333-555 / 022 22863900
Marketing HQ Customer Care Number022 22637000
Note:The aforementioned numbers are toll-free, ensuring that customers aren’t burdened with any additional call charges.
HP Gas Emergency Helpline Number
HP has a dedicated emergency helpline number which caters to 24/7 situations. Any individual who has an emergency related to his/her LPG connection can contact officials by dialling 1906 from their phones.
HP Gas Complaint Management System
Given the fact that HP is one of the largest distributors of LPG in the country, there are bound to be instances wherein customers face inconveniences. A Complaint Management System has been put in place to handle any such issues, with a dedicated portal set up for LPG related complaints. One can register a complaint regarding the services/products provided by a dealer, issues of overcharging, failure to deliver gas, etc.
One can use the HP Gas Complaint Management Systemto register a complaint, with them expected to provide a few basic details like their connection number, LPG ID, location, distributor information, etc.
HP Gas Public Grievance Redressal System
Following its objective to provide great quality customer service, HP has also established a dedicated Public Grievance Redressal System, which caters to any complaints/grievances of the general public. Individuals who have any issues can meet the officers of HP at the regional offices between 4 and 5 pm every Friday.
In the eventuality of an aggrieved customer being unable to meet said officers, they can contact the Manager of Public Grievances, Ms. Aruna Bhise or the Senior Manager of Public Grievances, Mr. T Suresh Kumar.
They can be contacted on these numbers:
HP Gas State-wise Customer Care Numbers
The table below indicates the state-wise contact numbers which can be used by HP LPG customers.
|Andhra Pradesh||96660 23456|
|Delhi (NCR)||99909 23456|
|Himachal Pradesh||98820 23456|
|Jammu and Kashmir||90860 23456|
|Maharashtra and Goa||88888 23456|
|Madhya Pradesh, Chhattisgarh||96690 23456|
|Tamil Nadu||90922 23456|
|Uttar Pradesh||98896 23456|
|Uttar Pradesh (W)||81919 23456|
|West Bengal||90888 23456|