Updated on - 27 Oct 2021
Indian Oil Corporation Limited has started one uniform or common number for Indane LPG refill booking across India. In a tweet, Indian Oil Corporation stated that the Indane IVRS number has been changed to one uniform number for customer convenience. The new IVRS number for Indane refill booking is 7718955555.
There are many ways you can book your Indane Gas. Some of them are as follows:
- You can visit https://indane.co.in and book your refill online using your login credentials. If you are a new user, you will be asked to register. This is one of the most famous Indane Gas online booking methods.
- You can send an SMS from your registered phone number to book your Indane Gas. Please visit the official Indane Gas website for the SMS format and the state-wise phone numbers to use this service or scroll down.
- You can also book your gas cylinder using the Indane Gas IVRS service. Scroll down to see the steps.
- Indane Gas online booking is now easy as the LPG provider offers a mobile application. You can download the Indane Gas app from the Store and book your gas online.
Indane Gas Booking Online
Customers can book an Indane Gas cylinder refill easily through the web portal. Payment for gas bookings can be done using debit cards, credit cards, and net banking. Just follow the steps given below to know more about how to book an Indane Gas cylinder online.
- To be able to book an Indane cylinder online, you should be a registered customer. If you are not registered, you can register online by providing details like consumer number, 17 digit LPG ID, PAN number, ration card number, mobile number and contact address.
- After you have registered, you can log on to the Indane Gas online portal using the password and user id provided to you,
- Once you have logged in, you will be able to book an Indane Gas Cylinder online easily. All you have to do is just enter the required details and submit the form to place an order.
- The order will be sent to the concerned distributor and you will able to pay to the distributor directly on delivery. Also, you will be able to track the status of your booking online.
Indane Gas Booking Through SMS
No active internet connection to book Indane LPG Online? No worries, you can book a refill LPG cylinder without any hassles using the SMS facility offered by Indane, Just follow the easy steps given below to book Indane Gas through SMS.
How to Register for Indane Gas SMS Service?
- If you are going to use the SMS facility for the first time, SMS the following to the IVRS number for your city -IOC to the IVRS number for your area.
- For example, if you are customer from Chennai and the distributor's phone number is 25022890 and the customer ID is AX00867C, SMS as given below - IOC 044 25022890 AX00867C
- For subsequent bookings, you can just SMS IOC to the concerned area number through the registered mobile number.
Indane Gas Online Booking Number - SMS/IVRS
|Andhra Pradesh||Vizag||Universal IVRS number for Indane gas booking 7718955555.|
Indane Gas Booking Through IVRS
For the benefit of LPG customers, Indane Gas has introduced IVRS system in three language options through which customers can request a LPG cylinder refill online. Indane IVRS has three language options - the corresponding local language, Hindi and English. The customer can opt for one language and after selecting the language options, follow the steps given to book an Indane Gas refill through IVRS.
- After the language code is selected, the customer will have to provide the STD code and the telephone number of the distributor. For example, a customer in chennai will have to give the STD code of 044 followed by the distributor number.
- Once the distributor is identified, the caller will have to provide the consumer number. The consumer will have to just provide the numerical part by excluding any alphabets. For example, if the customer ID is A12345, the customer must dial 12345.
- Customers can refer the last refill cash memo or contact the distributor directly to find out their consumer number.
- The IVR system will also ask the user to input suffix or prefix of the alphabets of two same numerical customer number exists with the same distributor.
- Once your customer number is validated by the IVRS, the system will ask for the option for booking a refill and other related services. You can choose from options like refill booking, enquiry of last booking and complaint.
- Once you have selected the option for booking refill, the request will be filed and and booking reference number will be generated and sent to your registered mobile number.
The Indane Gas IVRS number applicable for each area and state is the same as the numbers for SMS given above.
Indane Gas Booking using Mobile App
Indane LPG customers can book a cylinder without any hassles right from their smartphones. Indane Gas Mobile App works on both Android phones and iPhones and customers can download the app from Playstore for Android phones. Indane Gas Mobile App can be used to register a refill cylinder request, place a request for a second cylinder, log a complaint, to check the history of refill supplies and to surrender connection. Customers can also rate the distributor using the mobile app.
To request for a refill cylinder using Indane Gas Mobile App, the customer just has to enter the necessary details like consumer number, distributor details and contact information. Once all the details are submitted, the request will be registered.
Process to Transfer an Indane LPG Connection in Case of the Death of the Holder?
You can transfer the LPG connection to your name in case of the death of the holder only if you can submit documents proving you are the legal heir. You will have to submit the following documents:
- Declaration by legal heir.
- Copy of death certificate.
- Roof of address and proof of identity of legal heir.
- KYC of legal heir.
- Original subscription voucher in the name of the deceased.
On verification of the KYC and other documents, the LPG connection will be transferred in your name.
About Indane Gas
Indian Oil Corporation Limited is the country's largest commercial enterprise specializing in fuels, petrochemicals and lubricants. In the 1970s, Indian Oil was a trailblazer in the introduction of Indane LPGs in India and eventually, contributed in a major way by taking clean, safe and efficient fuel in the form of LPGs across all Indian household. Indane Gas is now a very trusted brand known for safety, convenience and reliability.
Indane Gas now caters to the requirements of over 5.8 million customers across the country and every second LPG cooking gas connection is got in India which is Indane Gas. With over 45 Indane Area offices, Indane Sales network is duly equipped to cater to needs of customers. One of the largest LPG Gas manufacturers in India, it comes as no surprise that the Indane distributors delivers over 1.20 million cylinders every day. Also, out of the 57.41 families who are Indane Gas customers, 27% are in rural and semi urban markets. If you are an existing Indane Gas customer and want to know more about Indane Gas Online Booking, read on.
FAQs on Indane Gas
What are the tariff rates for a standard Indane gas cylinder?
The standard tariff rates for Indane gas cylinders would depend on the current price of LPG, and would also depend on whether the customer has applied for the LPG subsidy.
What are the documents required to apply for a new Indane LPG connection?
When applying for a new Indane LPG connection, the following documents have to be submitted:
Do I have to buy a hotplate/gas stove from Indane only?
No, there is no need to buy a new hotplate/gas stove from Indane. A company representative will check if your existing gas stove/hotplate is safe for use with an Indane LPG cylinder. If it is not safe, you can choose to buy a new stove from Indane or elsewhere.
- What should I check when receiving my Indane cylinder refill?
When receiving your cylinder refill, you should check the following:
- The safety cap should not have any cracks.
- The seal should be present.
- The safety cap should be removed and checked for any leakage.
- The cylinder should be connected to the gas stove and checked for any leakage.
You can find a list of Indane LPG distributors in your vicinity by checking the distributor addresses on the Indane website. A comprehensive list of distributors is provided based on geographical area.
An Indane LPG cylinder comes in 5 kg and 14.2 kg variants for domestic use. For industrial use, it is available in a 19 kg variant as well.
No, as per new directives from the Government of India, it is mandatory to link your Aadhaar card to your LPG connection and to your bank account to continue receiving the LPG subsidy. The money will be transferred directly into your linked account.