LPG or Liquefied Petroleum Gas is the most widely used cooking gas. A safe and environmentally friendly equivalent to wood or kerosene, LPG is now readily available through a comprehensive distributor network. The government of India also subsidizes the cost of a fixed number of cylinders every year, making it affordable for households to use LPG for their fuel needs.
Booking an LPG cylinder used to be a long and tedious process earlier, since the only way to do so was by visiting the LPG dealership in person. This was followed by an anxious wait as a cylinder would be dispatched based on its availability, with cylinders going missing or not reaching the recipient on many occasions. All these woes are a thing of the past now, with the three national LPG suppliers- Bharat Gas, HP Gas and Indane Gas, making their services more consumer-friendly and transparent.
How to Refill an LPG Cylinder
Booking an LPG cylinder or a refill can now be done in a number of ways. Consumers can book cylinders online through the gas provider’s website or by SMS. A cylinder can also be booked by calling the gas company (IVRS), as well as by visiting the gas agency that supplies the cylinders in your locality.
The three gas providers have moved with the times and made it possible to order a cylinder through a mobile application as well. Depending on the service provider, the consumer can download the app and book a cylinder, pay for it as well as manage their information, all from their smartphone.
Please note: For all cylinders booked, the market value of the cylinder is to be paid on delivery. Those who have opted for subsidized cylinders will receive the subsidy amount directly in their bank accounts.
There are three major LPG gas booking providers, all of which are state run companies.
HP Gas Booking
When it comes to booking a new cylinder with HP, customers of the company have multiple options. They have a provided their customers with a 24/7 IVR service that can be used to book new cylinders. The cylinders can also be booked the good old way through the dealers however, the company also provides more convenient options like booking gas online or through SMS’. The services of HP gas require you to be registered with them and there are certain steps that need to be followed when booking HP gas. If you wish to know how you can use each of these services, you can read more about them here: HP Gas Booking
Bharat Gas Booking
When it comes time to replace an empty cylinder, the options provided by Bharat Gas really come across as convenient and user friendly. The reason for this is that when booking with Bharat Gas, customers get to choose one of four options. The first option is to log onto their website and book a cylinder and the second option is to call a dedicated number which then takes the person through an IVR message that helps them book the gas. The third method that can be used is sending the gas company a specific SMS that will be be used to book a gas in your name and the last method is using a mobile application meant for smart phones. To be able to use any of these methods, you will need to know how they work and that is exactly what you can learn here: Bharat Gas Booking
Indane Gas Booking
You already have a gas connection from Indane, but what happens when the cylinders run out? The simple answer is that you book a new one and what's even better is that Indane allows new cylinders to be booked online or offline. Of course, this facility is available only to registered customers. To make the process even simpler, Indane gas booking can be either done over the phone using an IVR service or through their website, where customers can log into their accounts and book cylinders. The cylinders can even be booked using an application that works with smartphones. To be able to ensure that you are able to book your gas without any problems you can follow the steps click here: Indane Gas Booking
The various ways to book an LPG cylinder are mentioned in detail below:
Gas Booking Online:
Booking an LPG cylinder can now be done from the comfort of your home at the click of a button. Indane Gas, HP Gas and Bharat Gas all have their own online booking services, which enable customers to book an LPG cylinder refill without the hassle of calling or going to the gas dealership in person.
Another advantage of the online gas booking is that consumers can choose to pay via netbanking or credit card.
Consumers who are at work and were unable to take delivery of their refill cylinders as they were not home to pay for the cylinders can now just pre-pay at the time of ordering the refill. Once the cylinder is delivered, the consumer will receive an SMS or email notification.
This facility was introduced recently and has made booking a cylinder refill a more convenient process.
To book a cylinder online, just visit the website of your LPG provider (HP, Bharat Gas or Indane) and register yourself. Once you have done so, you will see an option to book a refill online. Follow the instructions and make your payment online or cash on delivery.
Benefits of Booking Online:
- No additional charges for booking online
- Safe and convenient method of booking an LPG refill
- No hassle of travelling to gas agency or constant follow-ups with the distributor
- Refill can be booked anytime, anywhere
- Easy payment method
- Delivery tracking service available
Gas Booking Through IVRS:
Customers can book a cylinder through the gas company’s IVRS (Interactive Voice Response System). A consumer will simply have to call on the designated number for the particular region/state and follow the instructions to book a cylinder.
The customer has to provide his/her customer ID after calling from the registered phone number. The order number and estimated delivery date will be communicated to the customer at the time of booking the cylinder, with the payment to be made on delivery.
Gas Booking Through SMS:
Customers can also choose to book their LPG refill cylinders through SMS. The customer will have to first register his/her mobile number with the gas provider, after which a particular format is to be followed when sending the SMS.
The SMS would have to be sent to a particular number, which can be found on the specific gas company’s website.
Gas Booking Through Mobile App:
Customers who own smartphones can download the app (for example, the Bharatgas mobile app) from platform like Google Playstore and iTunes) and make their refill booking through there.
The customer will first have to register on the mobile app by providing their mobile number, email address and entering the OTP which will be sent to their phone to authenticate the registration.
Once the app registration is complete, it can be used to book a cylinder, which can be paid for online through credit/debit card as well as netbanking. The gas companies have introduced e-wallet payments for LPG cylinders.
The app also contains information such as the booking history, customer ID and other details.
Booking Through Gas Agency:
Customers can also choose to book their refill cylinders by visiting the gas agency in person. They can book a cylinder by providing their customer number and can make the payment at the time or on delivery of the cylinder.
LPG Refill Cylinder Payment Options:
Accepted by Bharat Gas, HP Gas and Indane Gas, customers can use any of the below payment options when boking an LPG cylinder refill:
- Cash on delivery
- Through netbanking (for online booking or app booking)
- By credit or debit card (for online or app booking)
- By e-wallet (for online or app booking)
Why Use LPG?
There is no doubt that there are some distinct advantages that you can take advantage of if you switch to LPG at home. The advantages such that some states in the country have gone on a drive to ensure that every household in the state has access to LPG and are arming themselves with grants from the state and central government to help with this transition. Some states are identifying houses where there is no LPG and offering them connections, stoves and the first cylinder for free. We even keep hearing about how the government has announced various subsidies for specific income groups, on each cylinder of LPG that they buy.
So now the question really becomes, “What is so great about LPG?” The answer is that not only is the fuel cheaper and cleaner than things like kerosene and wood, it is also usable as fuel for cooking and fuel for vehicles. It also comes with the advantage of easy storage and more efficient combustion. However these are not the only advantages to using LPG.
Read on to find more about Benefits and Advantages of LPG Gas Connection
News About Gas Booking
Distribution of Cooking Gas Disrupted By MLA; Complaints to Odisha Government Made By Oil Ministry
In Odisha, disturbances have been reported about the distribution of cooking gas cylinders to the poor people of the state. The Central Government has asked Odisha to take necessary step for ensuring the security of the oil companies. This is being done to implement PMUY (Pradhan Mantri Ujjwala Yojana).
Secretary of Petroleum and Natural Gas K D Tripathi wrote a letter to Aditya Prasad Padhi (Chief Secretary stating two commotion instances that happened lately in the state. One was in Cuttack’s Athagarh that happened early this month. The other one involved an MLA and took place in Puri’s Nimapada. According to Tripathi, the function for distributing LPG cylinders in Puri was disrupted by the MLA and his people. These cylinders were being distributed to the Below Poverty Line people present in that district. Although no name was mentioned in Tripathi’s letter but the accused MLA is Samir Ranjan Dash of BJD as Nimapada assembly is represented by him.
Another similar incident took place in Cuttack. The FS and CW (Food Supplies and Consumer Welfare Department) were already informed about it. Some people wanted to suspend the program and threatened the people who were involved with the program at Athagarh. They threatened that they would abduct the concerned officer. Sanjib Kumar Mishra, additional secretary of the government has asked Food Supplies and Consumer Welfare Department to take necessary steps for ensuring safety and hassle free implementation of the scheme.
13th August 2016
Benefits for the Centre from Price Hike of Subsidised LPG
According to ICRA, the Central Government will accrue massive benefits due to the price hike of subsidised LPG cylinders. The OMC (Oil Marketing Companies) of the private sector will have marginal benefits.
On and from August 1, 2016, the prices of LPG were hiked up by Rs 1.93 per cylinder / month. It was the second time that the prices were increased since July, 2016. If the prices go up by Rs 1.95 per cylinder / month then the 2016-2017 fiscal year will witness Rs 910 crore of gross under recoveries reduction. For the fiscal year of 2017-2018, this amount will go up to Rs 2,090 crore.
At present, the Central Government bears the under recoveries cost of Rs 255 for each cylinder. Thus, if there is a fall then that benefit will also go to the Central Government. As per the Senior VP of Corporate Sector Ratings, Mr. K Ravichandran, the OMCs can increase retail price of domestic LPG (subsidised). If the hike continues then it will a step taken in the correct direction.
5th August 2016
Price Hike for LPG and Kerosene
The government has decided to opt for minor increases every month in the price of LPG and kerosene. Although this move might not yield much when it comes to subsidy, it will set a stage for move towards market pricing. This rise in the price of kerosene will save the government Rs.2,000 crore for the government while the savings on LPG might just amount to Rs.25 crore.
Price of subsidised cooking gas have increased by Rs.1.98 per cylinder in July and Rs.1.93 per cylinder in August.Ten of these hikes would result in the government saving Rs.25 crore. However, there has been no official word from the government regarding the same. In July, the price of kerosene rose by 25 paise for the very first time in a period of five years. The second time the price was increased was on the 1st of August and this hike is expected to continue every month until April of 2017.
3rd August 2016
Government Wants Debate on LPG and Kerosene Subsidy
The Central Government of India wants to hold a fresh debate on the LPG and Kerosene subsidy that is given to the people. As per Dharmendra Pradhan, Minister of State for Petroleum and Natural Gas, the government wants to have a debate on a policy that aims to fulfil the basic energy requirements of every person. The government thinks that this policy should not be offered for free to everyone and would like to get suggestions or ideas on Kerosene and LPG issues.
2nd August 2016
Ministry May Not Dispute CAG Report on LPG Subsidy
The “Give-up” subsidy campaign has raked in quite a bit of savings for the government. However, there are different methods of calculating and the Petroleum Ministry may not dispute the CAG report (Comptroller and Auditor General) if the savings amounts to less than 2,000 crores. The Government of India has estimated Rs.21,000 crore savings from the Direct Transfer Subsidy. Under this scheme, the gas subsidy is directly transferred to the LPG consumer’s bank account. This initiative along with other elaborate exercises helped identify the real LPG users and eliminate fake and duplicate accounts. The number of accounts deleted amounted to a whopping 3.34 crore. According to the government calculations, in 2014-15, 3.34 crore fake consumers would’ve resulted in consumption of 12 subsidized cylinders per year at an average subsidy of Rs.369.72. This works out to a total of Rs.14,818.4 for 2015-14. Using the same calculations, the estimate for 2015-16 is Rs.6,443 crore. So as of July 2016, the total savings estimated is Rs.21,261 crore.
24th July 2016
Aadhaar Enrollment to Begin in Shillong Very Shortly!
Enrollment by UIDAI (Unique Identification Authority of India) for issue of Aadhaar is going to start in Shillong very soon. According to certain sources, the dispute with vendors who are conducting the enrolment have been solved and the enrollment for Aadhaar is likely to commence soon.It has come to light that only about 20% of residents in East Khasi Hills have enrolled for the AAdhaar card. The news about enrollment comes right after consumers of LPG in Shillong were shocked after receiving an SMS alert sent to their mobile phones, requesting them to submit their Aadhaar details failing which their subsidy transfer will be kept on hold. But it was later clarified that Aadhaar is not mandatory to obtain LPG subsidy.
22nd July 2016
No Aadhaar, No LPG Subsidy
All consumers who do not have Aadhaar cards have not received their subsidy for the past week in their accounts. Distributors say that they have been acting on the orders of the Ministry of Petroleum and Natural Gas and that consumers must provide their Aadhaar details before 30th of September in order to receive the benefits.
Though compliance of Aadhaar has been quite high in the state at about 87%, around Chennai it is only 70%.
According to T.Sadagopan, a consumer activist, distributors have misplaced details of the consumer numerous times.
8th July 2016
LPG Customers in Pune Must Have Ration Card Stamped
LPG customers in the city of Pune will have till August to get their ration cards stamped to continue receiving LPG cylinders.
The decision was taken by the authorities to curb the number of cases of individuals buying kerosene at subsidised rates in addition to LPG cylinders.
Foodgrain Supply Office officials will be issuing lists to all gas agencies after August and directing the agencies to discontinue the supply of LPG cylinders to households who have not got their ration card stamped.
The ration cards would be stamped by the gas companies. LPG customers who do not possess a ration card will have to file an affidavit and submit the same to the gas company.
All ration card holders who have an LPG or piped gas connection as per the records of the Maharashtra Natural Gas Limited will be compiled in a list.
Estimates suggest there are over 10 lakh ration card holders in the city of Pune and its adjoining district of Pimpri Chinchwad.
8th June 2016
Digital India: Pay for LPG Through An SMS
Digitalization is flooding our governance under the Digital India initiative and now oil companies are find new ways to digitalize the area of gas connections. The payment collection is soon to be digitalized as a pilot run is already in progress in Pune. In light of the growing numbers of smartphone users, another target for gas connections is the mobile payment options. This will help eliminate cash in LPG (liquified petroleum gas) connections. After booking a gas refill, customers will receive an SMS on their registered phone number with a payment link. Clicking on the link will direct the customer to the payment gateway. Details will be pre-populated and the customer can pay using a debit card, credit card or net banking, and a one-time password which will be sent to the registered mobile number. Once the payment is made, a confirmation message will be sent with the details of the transactions.
In order to keep tabs on the number of cylinders that are issued under subsidies, a move to issue electronic cards has also been made. Gas bookings and payment would be made easier under the new digital system.
3rd June 2016
LPG Prices Rise By Rs 21 Per Cylinder
In the wake of the rise in the price of Aviation Turbine Fuel (ATF), which rose by 1.5%, the prices of LPG have also been increased. The new price is higher by Rs 21 for a 14.2kg cylinder. This is the second time the prices have gone up, with the last instance being an increase implemented in May. Even the price of non-subsidised cooking gas has gone up to Rs 548.50, constituting an increase of about Rs 18. As per the new prices, the cost of a 14.2kg LPG cylinder in Delhi is now Rs. 419.18. The price was revised on the 1st of June, as is the custom in the industry.
1st June 2016