CPP Card Protection is the first comprehensive card protection service in India. ICICI bank offers this service to its customers to assist them in the event of card theft, loss, fraud, or other emergencies.
Customers can protect all their financial and non-financial cards/documents, i.e., debit cards, credit cards, loyalty cards, and membership forms using this service. In case the customer loses a card from misplacement or theft anywhere in the world, he/she would just have to call CPP's 24-hour helpline number to report the loss.
Salient features of the Card Protection Plan offered by ICICI Bank are as follows:
The above facilities will be offered to you free of any interests. The availed amount should, however, be paid back within 28 days.
Customers can avail the Card Protection Plan from ICICI Bank by opting for any of the three packages offered by the bank:
The coverage for each plan is detailed below:
Benefits | ICICI Bank Card Protection Plan | ||
Classic | Premium | Platinum | |
Emergency advance in hotels within or outside India | Rs.80,000 or Rs.40,000 | Rs.1.20 lakh or Rs.60,000 | Rs.1.60 lakh or Rs.80,000 |
Emergency cash per membership in India | Rs.5000 | Rs.20,000 | Rs.20,000 |
Travel ticket advance replacement in abroad or India | Rs.80,000 or Rs.40,000 | Rs.1.20 lakh or Rs.60,000 | Rs.1.60 lakh or Rs.80,000 |
Blocking lost cards through a single call | Yes | Yes | Yes |
PAN card replacement for free of cost | Yes | Yes | Yes |
Area of online member | Yes | Yes | Yes |
Reminder Stickers, Key Fobs, or registration of valuable documents and cards | Yes | Yes | Yes |
Designated case officer and SMS2 Talk service | SMS2 Talk service: No Case Officer: No | Yes | Yes |
Banking Protection along with F-Secure Internet Security for single subscription | Yes | Yes | Yes |
Single analysis per annum of credit health report | Yes | Yes | Yes |
flat tyre support, fuel delivery, battery jumpstart, Breakdown support, and vehicle towing | Yes | Yes | Yes |
SIM Card Blocking Service and SIM & IMEI Registration Service | Yes | Yes | Yes |
Prior notification, number of days covered | 3 days | ||
Number of days from the start of coverage | 30 days | ||
Maximum limit per card | No limit | ||
Card protection in case the card is stolen or lost for the following scenarios:
| Up to Rs.1 lakh | Up to Rs.2 lakh | Rs.3 lakh |
Fraud protections under scenarios other than those mentioned previously |
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Mobile wallets protect per membership |
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Maximum limit per mobile wallet | No limit | ||
Member covered under membership | One, Primary | Two, Primary + Spouse | Four, Primary + Spouse + Parents |
Prices including taxes | 1699 | 2199 | 2799 |
The application process for the ICICI Bank Card Protection Plan is simple. Here are the steps to apply for ICICI Bank Card Protection Plan:
The plan can be availed by the ICICI Bank card users under the following conditions:
Andhra Pradesh: 7306667777 | Ahmedabad: 07933667777 / 07944455000 |
Assam: 9864667777 | Bangalore: 08033667777 / 08044455000 |
Bihar: 8102667777 | Bhopal: 07553366777 |
Chattisgarh: 9098667777 | Bhubaneswar: 06743366777 |
Goa: 9021667777 | Chandigarh: 01723366777 / 01724445500 |
Gujarat: 8000667777 | Chennai: 04433667777 / 04444455000 |
Haryana: 9017667777 | Dehradun: 01353366777 |
Himachal Pradesh: 9817667777 | Delhi: 01133667777 / 01144455000 |
Jammu & Kashmir: 9018667777 | Ernakulam: 04843366777 |
Jharkhand: 8102667777 | Gurgaon: 01243366777 / 01244445500 |
Karnataka: 8088667777 | Hyderabad : 04033667777 / 04044455000 |
Kerala: 9020667777 | Jaipur: 01413366777 / 01414445500 |
Madhya Pradesh: 9098667777 | Kolkata: 03333667777 / 03344455000 |
Maharashtra: 9021667777 | Lucknow: 05223366777 / 05224445500 |
Orissa: 9692667777 | Mumbai: 02233667777 / 02244455000 |
Punjab: 7307667777 | Panaji: 08323366777 |
Rajasthan: 7877667777 | Patna: 06123366777 |
TamilNadu: 7305667777 | Raipur: 07713366777 |
Telangana: 7306667777 | Ranchi:06513344339 |
Uttar Pradesh: 8081667777 | Shimla: 01773366777 |
Uttarakhand: 8081667777 | West Bengal: 8101667777 |
Here are the steps to cancel or block the ICICI Bank Card Protection Plan:
The following are some of the major terms and conditions that should be followed while availing yourself of the Lost Card Protection Plan:
Opting for a Card Protection Plan is an ideal way to protect your credit and debit cards and other valuables documents from theft, fraud, and emergencies. The CPP membership runs for 1 year, and it is advisable to renew your membership on time, so that you can reap maximum benefits from the facility.
The ICICI Bank Card Protection Plan is a comprehensive card protection service that can be availed during card loss, theft, or other emergencies. In case you misplace your wallet or purse, you need to call Card Protection Plan’s helpline number to instantly block your cards. You will also get emergency travel and hotel assistance under this plan.
Customers get three packages under the ICICI Bank Card Protection Plan namely, Classic Single, Premium Joint, and Platinum Family.
Only the primary member is covered under the Classic package of the ICICI Bank Card Protection Plan.
Yes, you will get emergency travel and hotel assistance in India as well as abroad.
You can get more information about the ICICI Bank Card Protection Plan by giving a missed call on 08030636552.
You can register all your debit cards with the ICICI Bank Card Protection Plan.
Yes, a free PAN card replacement facility is offered under the ICICI Bank Card Protection Plan.
Yes, the ICICI Bank Card Protection Plan offers Fraud Protection of Rs.1 lakh, Rs.2 lakh, and Rs.3 lakh to Classic Single, Premium Joint, and Platinum Family members, respectively.
Yes, the Platinum Family package of the ICICI Bank Card Protection Plan covers the primary member, spouse, and parents.
The toll-free number of ICICI Bank Card Protection Plan is 1800-123-3330.
The documents required to provides the bank for availing yourself of zero liability are passport copy if the fraud happens abroad, written application with all required information such as debit card number, date of loss, and account number, along with the copy of FIR.
You can report unauthosirsed transaction within 15 days of the loss by calling the 24-hour customer care service to restore the account balance.
ATM or online transaction using debit card are not covered under this feature as this uses PIN. Transactions made at stores using ICICI debit card are covered under this feature.
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