Gujarat Gas

Updated on - 03 Dec 2021

Gujarat Gas Limited is the largest City Gas Distribution company in India. The company is present across 23 districts in Thane Geographical Area, Dadra & Nagar Haveli, and the State of Gujarat. In the industrial, commercial, and residential segments, the largest consumer base of the country is held by Gujarat Gas Limited. The gas pipeline network of Gujarat Gas Limited is around 23,200 kilometres. The company has about 344 Compressed Natural Gas (CNG) stations and provides natural gas to around 13,55,000 houses.

Gujarat Gas Registration

The step-by-step procedure to register for the Gujarat Gas online account is mentioned below:

• Visit the official website of Gujarat Gas at https://www.gujaratgas.com/
• Click on ‘Customer Login’.
• Click on ‘New User Registration’.
• On the next page, you will need to enter the Customer ID, mobile number or email ID, and create a new password. The password will need to be entered twice.
• Agree to the terms and conditions and click on ‘Submit’.
• You will be able to login by using the customer ID and new password.

Gujarat Gas Login

The step-by-step procedure to login to the online account is mentioned below:

• Visit the official website of Gujarat Gas.
• Click on ‘Customer Login’.
• Click on ‘Log In’.
• On the next page, enter your Customer ID and password.
• Click on ‘Log In’ to complete the process.

Gujarat Gas Documents Required

The documents that must be submitted to get a new connection from Gujarat Gas are mentioned below:

• Know Your Customer (KYC) documents
• Identity Proof: Any of the below-mentioned documents can be submitted as proof of identity:
  • Voter ID
  • Passport
  • Driving License
  • Permanent Account Number (PAN) Card
  • Any photo ID that has been issued by the government
• Address Proof: Any of the below-mentioned documents can be submitted as address proof:
  • Voter ID
  • Ration Card
  • Electricity Bill
  • Telephone Bill
  • Employers Certificate
  • Rent Receipt
  • Flat Allotment Letter
  • House Registration Papers

Gujarat Gas Bill Payment

You can pay the gas bill by visiting the official website of Gujarat Gas. Click on ‘Bill Payment Options’ once on the website. However, only domestic customers will be able to use one of the below-mentioned methods. The various methods to pay the Gujarat Gas bill are mentioned below:

• NEFT/RTGS through eCMS: Electronic payments can be made via your bank account by using the eCMS facility. You will need to enter your city or area to get the bank details of Gujarat Gas.
• Online Payment: You will be able to make payments online as well. You can make the payment via Bharat Billpay, Bill Desk, or Paytm. You will need to enter your Customer ID to view the bill amount. You can proceed with the payment and choose a payment mode. A receipt will be made available and you can take a printout of it.
• Drop Box: Bills can be paid by dropping a cheque at a drop box present in a Gujarat Gas office. The cheque cannot be post-dated and must be made in favour of ‘Gujarat Gas Limited’. On the back of the cheque, you must mention the customer ID, name, and mobile number.
• Bill Collection Centres: The bill can be paid by cash or cheque at an authorised bill collection centre. The cheque cannot be post-dated and must be made in favour of ‘Gujarat Gas Limited’. On the back of the cheque, you must mention the customer ID, name, and mobile number.
• Department of Post: Gujarat Gas has linked up with the Department of Post (DoP) so that you can pay the bill via cheque or cash at one of the designated post offices.
• E-Gram Centres: PNG bills can be paid at one of the authorised e-Gram centres.

Industrial, commercial, and non-commercial customers must contact the customer care or the local office to get details for making electronic payments.

Gujarat Gas New Connection

The pre-registration form can be filled online in case you wish to receive a Piped Natural Gas (PNG) connection for domestic, industrial, and commercial/non-commercial purposes. The step-by-step procedure to complete the pre-registration process is mentioned below:

• Visit the official website of Gujarat Gas.
• Click on ‘Get a New Connection’.
• On the next page, choose the type of connection that you require. The process will vary depending on the type of gas connection.

Domestic Connection

• You will need to enter various details such as your salutation, name, email ID, contact number, address, city, district, and captcha.
• Click on ‘Submit’ once the above-mentioned details have been entered.
• A Gujarat Gas executive will contact you or visit you to process the request.

Industrial Connection

• You will need to enter various details such as the name of the industry, type of industry, the fuel that is currently used, consumption of fuel, industry address, location, district, salutation, name of the person to be contacted, contact number, email ID, and captcha.
• Click on ‘Submit’ once the above-mentioned details have been entered.
• A Gujarat Gas executive will contact you or visit you to process the request.

Commercial & Non-Commercial Consumption

• You will need to enter various details such as the name of the establishment, type of business, fuel that is presently used, amount of fuel that is presently consumed, establishment address, location, district, amount of gas that may be consumed, salutation, name of the person to contact, contact number, email ID, and captcha.
• Click on ‘Submit’ once the above-mentioned details have been entered.
• A Gujarat Gas executive will contact you or visit you to process the request.

Gujarat Gas Customer Care

Some of the main customer care centres are mentioned in the table below:

Various other customer care centres are mentioned on the official website of Gujarat Gas.

Gujarat Gas Office Address

The Corporate and Registered Office address for Gujarat Gas are mentioned below: