The e-PAN contains all the PAN details and can be stored on your computer or smartphone. You can download the e-PAN from the official website of UTIISTSL or NSDL. It can be used for e-verification in case PAN details are required.
The Permanent Account Number (PAN) is a 10-digit code that is mandatory for all taxpayers. Apart from receiving the PAN card to the registered address, you can also download the e-PAN online.
As the name suggests, e-PAN is the virtual, electronic version of your PAN card. The e-PAN contains all the details of the respective PAN cardholder. Users can download their e-PAN from the official Protean e-Gov Technologies Limited website or the UTIITSL website.
An e-PAN has the following details furnished in it -
The below-mentioned details are mentioned on the e-PAN:
The below-mentioned criteria must be met in order to apply for an e-PAN:
The three different methods by which you can download the e-PAN are mentioned below:
1. By visiting the official website of UTI Infrastructure Technology Services Limited (UTIITSL)
2. By visiting the official website of Protean e-Gov Technologies Limited (NSDL)
3. By visiting IT department website
The procedure to download the e-PAN from the official website of UTIITSL is mentioned below:
Step 1:Visit: https://www.pan.utiitsl.com/PAN_ONLINE/ePANCard
Step 2: Next, enter details such as the PAN number, GSTIN number, date of birth, and captcha.
Step 3: Click on 'Submit'.
Step 4: On the next page, your mobile number and email will be displayed. Check if the details are correct and enter the captcha.
Step 5: Enter the mode of One Time Password (OTP) and agree to the terms and conditions.
Step 6: Click on 'Get OTP'.
Step 7: On the next page, enter the OTP and make the payment.
Step 8: Once the payment has been made, you will be able to download the e-PAN.
The procedure that must be followed to download the e-PAN from the NSDL portal using the PAN is mentioned below:
The procedure that must be followed to download the e-PAN on the NSDL portal using the acknowledgement number is mentioned below:
The following are the steps to download e-PAN card through IT department website:
The process that must be followed to check the status of the e-PAN is mentioned below:
Given below are the documents you will require to download your PAN Card. They are:
You can get in touch with a PAN Card customer care executive in case of any query or doubt. The executive will ensure to resolve your query.
Given below in the table are the important customer care numbers:
Income Tax Department | |
NSDL | |
UTIITSL | 033 40802999 , 03340802999 Mumbai Fax: (022) 67931399 |
PAN Card | Income Tax Toll-free Number- 18001801961Protean e-Gov Technologies Limited Toll free number- 1800 222 990 |
PAN Card | Income Tax Toll-free Number- 18001801961Protean e-Gov Technologies Limited Toll free number- 1800 222 990 |
Here are the steps to update PAN card information:
Yes, the e-PAN can be used as valid proof. The details that are present on a regular PAN will be mentioned on the e-PAN as well.
No, you will not have to pay a fee to apply for an e-PAN.
Yes, your Aadhaar Card must be active to apply for an e-PAN
No, there is no expiry of e-PAN. The digital version of PAN is valid for a lifetime and can be used for various financial and government activities.
Yes, e-PAN and physical form of PAN are equally valid for all types of banking and government activities such as filing income tax returns.
E-PAN can be downloaded three times free of cost for the PAN applicants who submitted the applications within last 30 days as confirmed by Income Tax Department.
It takes 15 to 20 days to issue the e-PAN and approximately 48 hours to obtain the e-PAN after completion of online application and verification of documents.
No, e-PAN is not valid without signature. The applicant must have an Aadhar card and digital signature to get e-PAN.
In case you do not receive the OTP, the details can be submitted again to get another OTP. If you do receive the OTP again, you can contact UIDAI.

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