An LPG (Liquefied Petroleum Gas) connection has become a necessity in most households nowadays. Apart from the ease of use and the dependability of the service, it is also more economical and practical for urban areas.
While most households choose to continue with their gas company (either Indane, Bharatgas or HP Gas), there could be occasions where the customer may wish to change the gas provider.
Earlier, this would have entailed canceling the existing gas connection and re-applying for a new one from the other gas company. So for example if you had an Indane gas connection and you wished to change it to a Bharat gas one, you would have to cancel your Indane connection and then submit an application for a new Bharat gas connection.
This is not only time consuming but also means you would be without a gas connection until the first connection has been canceled, since it is illegal to have more than one gas connection at a time.
In light of this, the three gas companies agreed on an inter-company portability scheme, under which a customer of any of the three can choose to transfer their connection to another company with minimum hassle.
The process to transfer a gas connection from one company to another was introduced as a means to create healthy competition between the gas companies and to ensure that the companies provided their customers with the best quality and service.
Earlier, the companies used a system known as DE-linking, whereby the customer had to approach the distributor of the current gas company and submit a transfer request personally. The customer would then have to approach the distributor of the gas company he is switching to and submit the transfer request. However there were instances where the distributors have refused to accept the transfer request.
Indane Gas, Bharat gas as well as HP Gas now allow an online method to transfer a gas connection among them without having to cancel the existing connection and re-apply for one.
The process to initiate a transfer from, for example, Bharat Gas to HP Gas can now be done online. This ensures that the company the connection is being transferred to accept the transfer request, as this is done online.
To transfer a gas connection from HP gas to Bharat gas, the customer will first have to register on the HP Gas website.
The procedure to transfer a gas connection from HP Gas to Indane Gas, from Indane Gas to Bharat gas, from Bharat gas to Indane Gas etc will follow the same procedure listed above.
You can book up to 12 gas cylinders in a year.
No, you will not be required to pay any additional fee to transfer your gas connection from one gas company to another.
Is it necessary for me to submit my KYC documents while getting my gas connection transferred from one company to another?
If you and your father stay together, and you don’t have a gas connection under your name, or no family member staying with you has a gas connection allocated to them, then you can get a connection under the name of your father.
No, you cannot have more than one gas cylinder in your name.
No, you will not be required to pay any delivery fee on the delivery of your gas cylinder.
If you want to avoid being overcharged for a new gas connection or refill, then you must always ask for a cash memo as the particular document contains all the important charges. This will help you stay aware and avoid getting overcharged.
A gas cylinder generally lasts for a period of 15 years provided it gets tested at least a couple of times.
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