How to Change SBI Registered Mobile Number Online?
A few years back, the State Bank of India rolled out its very own internet banking facility and since then, customers can now carry out all of their banking processes with just a few clicks.
Customers can even change their registered mobile number online in just a few steps. For those new to banking, it is important for one to register their mobile number with the bank they hold an account with, to receive notifications on the transactions that they make (credit or debit), receive an OTP (One-time password) to complete a transaction and lots more.
If SBI customers wish to change their registered mobile number, they can follow the steps mentioned below.
Steps to Change SBI Bank Registered Mobile Number Online
Step 1: Visit the State Bank of India’s official page: https://www.onlinesbi.sbi/
Step 2: Once on the page, under ‘My Accounts’, check for ‘Profile’.
Step 3: Under the ‘Profile’, check for ‘Personal Details’ and click on ‘Change Mobile Number’.
Step 4: Select your ‘Account Number’ and fill in mobile number details.
Step 5: Enter the 'new mobile number'.
Step 6: Re-enter the 'new mobile number'.
Step 7: Click on the ‘Submit’ tab. Check the last two digits of the mobile number displayed on screen.
Once that is done, your mobile number will be either registered or linked to your bank account You will receive a confirmation message from the bank regarding the change of registered mobile number. Contact the bank immediately if you haven't made the request.
Steps to Change SBI Registered Mobile Number through ATM
SBI allows its customers to update their mobile number through ATM. Follow the steps mentioned below to avail yourself of this facility:
Step 1: Check for the nearest SBI ATM.
Step 2: Insert SBI Debit Card and Choose ‘Registration’ from the options given.
Step 3: Input your ATM pin.
Step 4: From the option available, choose ‘Mobile Number Registration’.
Step 5: Choose ‘Change Mobile Number’ option.
Step 6: Enter your previous mobile number and give confirmation for the same.
Step7: You will receive OTPs on both the numbers.
Step 8: You need to send the received reference number and OTP within 4 hours on 567676 in the format given: ACTIVATE IOTP VALUE + REF NUMBER’.
Steps to Change SBI Registered Mobile Number by visiting Branch
You can also get your new mobile number updated at your nearest SBI branch. Follow the steps mentioned below:
Step 1: You need to submit a ‘Letter of Request’ at your nearest SBI branch.
Step 2: Complete the verification process.
Step 3: Once your new mobile number is updated by the bank, you will receive an SMS regarding the same.
Steps to Change Registered Mobile Number using Internet Banking and Approval through ATM
Follow the steps mentioned below to update your mobile number using Internet Banking Request Approval through ATM (IRATA) option:
Step 1: Visit the State Bank of India official banking page: https://www.onlinesbi.sbi/
Step 2: Once on the page, under ‘My Accounts’, check for ‘Profile’.
Step 3: Under the ‘Profile’, check for ‘Personal Details’
Step 4: Click on ‘Change Mobile Number- Domestic only (Through ATM/OTP)’.
Step 5: Fill in your new mobile number and click on ‘Submit’.
Step 6: A pop-up message will appear on screen, click on ‘OK’.
Step 7: On the new screen, you will be given two options for approval of change of mobile number
- Using Internet Banking Request Approval through ATM (IRATA)
- Using OTP on both mobile number
Step 8: Select the radio button against IRATA option.
Step 9: Choose the ‘Proceed’ option.
Step 10: Choose the account for which you hold the debit card.
Step 11: Choose the active ATM card and confirm the same
Step 12: Fill in the valid card details like card holder’s name, expiry date, etc.
Step 13: Click on ‘Proceed’.
Step 14: You will receive a message confirming the successful completion of the process along with a reference number.
Step 15: Visit the nearest SBI ATM and swipe your card.
Step 16: Choose the ‘Services’ tab and type your PIN.
Step 17: Choose the 'Others' tab present on the screen.
Step 18: Select the 'Internet Banking Request Approval' option.
Step 19: Fill in the 10-digit reference number
On completing this process, your mobile number will be updated, and you will receive a message confirming the same.
Steps to Check Updation/ Change of Mobile Number Online
You can check if your mobile number has been updated with SBI by following the steps mentioned below:
Step 1: Visit the State Bank of India official banking page: https://www.onlinesbi.sbi/
Step 2: Once on the page, under ‘My Accounts’, check for ‘Profile’.
Step 3: Under the ‘Profile’, check for ‘Personal Details’.
Step 4: Click on ‘Change Mobile Number- Domestic only (Through ATM/OTP)’.
Step 5: On the screen, choose the option ‘Status’.
Step 6: On the new screen, you can see the status of your mobile number update request.
FAQs on SBI Mobile Number Change
- What will happen if I do not register by mobile number with the bank?
If you do not register your mobile number with the bank, you will not receive any important notifications from the bank, like when you carry out a transaction - either a credit or debit to your account - when you have to enter an OTP to complete a transaction and so on.
- Does every SBI bank customer have their number registered with the bank?
Ideally, every bank customer should have their number registered with the bank.
- Are there any other benefits of having your mobile number linked to your account?
There are plenty of benefits of having your mobile number linked to your bank account. You can change your internet banking account password, or generate a new password if you have forgotten it, you will also receive all functions that have been carried out in your bank account.
- Is the process the same if I have to register my mobile number for the first time with the bank?
Yes, technically the process is the same, but the bank will automatically register your mobile number that you have mentioned in your account opening form.
- What happens if my service provider has blocked the mobile number that is registered with the bank? Can I make transactions without my mobile number?
If your service provider has mobile number that is registered with SBI for some reason, you would need to inform the bank of the same immediately. Yes, provided your internet banking account is active, you can make transactions using either your ATM PIN or 3D secure PIN as apart from using your mobile number to receive an OTP to complete a transaction.
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