The RuPay Debit card offered by RBL Bank is a basic debit card designed to give just about anyone access to the benefits of a debit card. The card has lower daily caps on withdrawal and purchase limits.
The debit card is secured with a PIN so that all your transactions are safe and cannot be carried out without your authorisation. You can also sign up for SMS alerts that will keep you informed about all transactions carried out with your RuPay debit card. Cardholders will be entitled to receive complimentary insurance against accidental death and disability.
Daily Transaction Limits
Online Transactions
You can use your card to shop online or carry out other financial transactions.
Instant PIN
To set your PIN, you simply need to send an SMS to RBL Bank from your registered mobile number.
PINlast 4 digits of your debit card numberCustomer IDPIN of your choice to 9223366333. Once you have set your PIN, you can activate it by using it at any ATM.
Complimentary Insurance
Alerts
You will receive alerts via SMS and Email that will keep you informed about transactions made on your debit card.
Security
The card is PIN based. For all transactions, you need to verify and confirm it with your PIN.
Customer Care Number for Any Queries: Customer service: 022 6115 6300
To open a savings account with RBL Bank, you need to submit a recent passport photograph along with the following documents:
Any one ID Proof
Any one Address Proof
*RBL Bank may request for more documents at their own discretion
GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.
Yes, you can cancel the debit card by requesting the bank to do so at the branch or via the customer care. You can also close your bank account at no charge. If you close your account within 6 months from the date of opening, you will be charged Rs.500.
Inform RBL Bank immediately by calling the customer care service. Your card will be blocked. You can then request for a replacement card at a fee of Rs.50.
All claims forms are available on the RBL Bank website. You can also procure a form at an RBL Bank branch.
To get the discounts or offers available on your debit card, simply inform the merchant that you wish to avail the offer by paying the bill with your RBL Bank debit card. Some offers require a promo code which is available on the RBL Bank website.
You can get your complaint resolved by contacting the customer support. Phone: 1800 123 8040, Email: customersupport@rblbank.com
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