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  • Canara Bank Platinum Debit Card

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    Debit Card
    • Make online transactions
    • Quick ATM withdrawals
    • Bonus points & gifts

    The Platinum Debit Card offered by Canara Bank is a premier variant. The benefits on this card are innumerable. With top-of-the-line offers, assistance, emergency services, security features and more, this card is a very attractive option to those who are eligible for it. The card also caters to those who travel a lot with a number of travel benefits, insurance, assistance and services.

    Features of Canara Bank Platinum Debit Card

    Security

    The Canara Bank Debit Card is embedded with an EMV chip that will protect you against fraud, duplication and misuse. The card is also PIN based so all transactions must be verified by the PIN.

    Validity

    The platinum debit card is valid for 10 years. The card can be used globally to carry out cashless transactions and cash withdrawals.

    Personalisation

    The card will bear your name and photo.

    Limits

    Cash withdrawals are limited to Rs.50,000 per day. Purchases are limited to Rs.2 lakhs per day. Withdrawals made at other bank ATMs is limited to Rs.10,000 per day.

    Insurance

    You will be eligible to receive complimentary insurance benefits with the debit card.

    Key Benefits

    Inquiry Service

    You can use this service to get any information you may require on VISA products. You can also be connected to their issuing bank when you travel.

    Lost Card

    In case of lost card, you can use the customer care service to report the loss of your debit card. This applies to stolen or misplaced cards as well. The debit card and the account can be blocked immediately to ensure no further losses take place. A notification will be sent to you requesting direction on further action.

    Emergency Medical Assistance

    You can use this referral service to get contact details of hospitals, clinics, dental clinics, dentists and physicians.

    Emergency Legal Assistance

    You can use this referral service to get contact details of legal service providers. You can also avail assistance on arranging bail bonds.

    Prescription Delivery

    Use the Canara Bank service to arrange for the delivery of your prescription medication during an emergency.

    Emergency Message Service

    Record and receive emergency message when you are travelling. You can do so by calling the toll-free telephone message service number provided by Canara Bank. The service is available 24x7.

    Delivery of Important Documents

    Cardholders can use this service to get valuable documents delivered to them. You need to call the Visa GCAS service number. The toll-free number can be found on the Visa Asia website. Visa has a huge network of toll free lines from more than 70 countries.

    Concierge Services

    Avail concierge services through the Visa CGAS service numbers. The toll-free number can be found on the Visa Asia website. Visa has a huge network of toll free lines from more than 70 countries. Expenses incurred for performing these services will be borne by the cardholder.

    Travel Benefits

    Global Customer Access Service

    All Visa Platinum cardholders can avail benefits from the Global Customer Access Service (GCAS) program. GCAS is a comprehensive customer service program that provides a host of services to customers who are traveling on business or leisure anywhere in the world. The service is available around the clock.

    Emergency Card Replacement

    In case you lose your debit card while traveling, Canara Bank will provide you with a temporary replacement to ensure your travels are smooth.

    Emergency Cash

    To meet your travel needs and emergencies, you can get cash advances through your Platinum Debit Card.

    Travel Assistance

    Get general travel assistance to meet your needs and requirements that include consulate details, embassy information, visa and inoculation requirements, pre-departure travel information and locations of ATMs closeby.

    Lost Luggage Assistance

    Losing your luggage while travelling can be stressful and frustrating. Canara Bank provides the service of tracking and shipment information. The bank will also arrange for replacement of your items.

    Emergency Ticket Replacement

    You can request to book emergency replacement tickets on all common carriers. You can either visit the ticket sales location to pick up the ticket, or Canara Bank will ensure the delivery of the ticket.

    Insurance Coverage

    As a Canara Bank Platinum Debit Cardholder, you will be entitled to receive the following insurance benefits:

    Travel

    • Baggage insurance upto Rs.25,000
    • Purchase Protection upto Rs.25,000
    • Misuse of card while purchasing air tickets online upto Rs.25,000

    Accident Insurance

    For death or injury due to accident, the cardholder or the spouse will be eligible to receive the following benefits:

    Type of Accident Cardholder benefits Spouse of cardholder benefits
    Air Accident Rs.8 lakhs Rs.4 lakhs
    Others Rs.4 lakhs Rs.2 lakhs

    Eligibility

    • The card is available only to Canara Bank customers who have a savings or current account.
    • Customers must maintain an average quarterly balance of Rs.1 lakh or above.
    • The card is also available to Canara Bank debit cardholders who have registered purchase turnover of Rs.50,000 or above in a year.
    • Power Plus account holders are also eligible.
    • The 12 months immediately preceding the date of issue of the card will be taken into consideration for meeting eligibility requirements of AQB and transaction turnovers.

    Circle Heads of Canara bank have the right to allow the issue of the Platinum Debit Card to any of their constituents at their own discretion after considering the status of the client or the business attained.

    Offers on the Canara Bank Platinum Debit Card

    Various offers are available on the Canara Bank Platinum Debit Card. To know the current offers, you can visit the respective website of the associate of your card.

    Associate Website
    VISA www.visaasia.com
    NPCI (RuPay) www.mastercard.in/exclusive/
    MasterCard www.npci.org.in

    Fees and Charges

    Listed below are the fees and charges associated with the Canara Bank Platinum Debit Card:

    Details Charge Amount
    Enrolment Free
    Annual Fee Rs.100
    Hotlisting and duplicate card for lost card Rs.150
    EMV Chip Card issuance Rs.250
    Replacement Card Rs.50
    Canara Bank ATM Transaction charges Free
    Transactions at other bank ATMs at metro locations (Bangalore, Mumbai, Kolkata, Chennai, Delhi and Hyderabad) First 3 transactions are free. Subsequent financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10
    Transactions at other bank ATMs at any other location First 5 transactions are free. Subsequent financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10
    ATM transaction charges at other bank ATMs for Current/OD/OCC account holders No free transactions granted. Financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10
    Cash withdrawal at POS within India at Canara Bank Member Establishment Rs.5 plus GST
    Cash withdrawal at POS within India at Other Bank’s Merchant Establishment Rs.6 plus GST
    Cash withdrawal at POS abroad at Other Bank’s Merchant Establishment Actuals or Rs.6 plus GST, whichever is higher
    Balance Enquiry at other bank ATMs Rs.10 per transaction
    Declined transaction at other bank ATMs Rs.10 per transaction
    Charge Slip Request at Canara Bank Member Establishment Rs.100
    Charge Slip Request at Other Bank’s Merchant Establishment Actuals, subject to a minimum of Rs.100
    Charge Slip Request at Other Bank’s Merchant Establishment Abroad Actuals
    Inactivity Fee If the annual turnover does not reach a minimum of Rs.50,000, then a service charge of Rs.300 is levied. 20% variation will be taken into consideration and the service charge may be relaxed. This charge is assessed on the last day of the calendar year.
    SMS alerts Rs.15 per quarter

    Canara Bank Platinum Debit Card FAQs

    1. What services are available at Canara Bank ATMs?

      Canara Bank ATMs provide the following services:

      • Cash withdrawal
      • Balance enquiry
      • PIN change
      • Statement Request
      • Mini Statement
      • Request for cheque book
      • Mobile recharge or top-up
      • E-donations
      • Easy Cash
      • Adhaar enrolment
      • Utility bill payment
      • Visa money transfer
      • Airline ticket booking
    2. Will I be charged for reporting the loss of my debit card?

      You will not be charged for reporting the loss of your debit card. You will, however, be charged Rs.150 for the replacement of your debit card.

    3. My card is damaged. Will Canara Bank replace it?

      Yes, Canara Bank will replace your card at a fee of Rs.50.

    4. Can I use my Canara Bank Platinum Debit Card to make purchases in foreign currencies?

      This debit card is enabled for international transactions. You will be able to make the purchase in a foreign currency at the prevailing exchange rate.

    5. What measures should I take to keep my card safe while traveling?

      Ensure your card is in a safe place. Check the location of your card every once in awhile to make sure it is still with you. In case of loss or theft of your card, report it immediately to Canara Bank and block the card. You will be given an emergency replacement card. If you are travelling abroad, you are advised to get your magstripe card replaced with an EMV Chip card. For magstripe cardholders, if you have traveled and used your card abroad, you are advised to get a free replacement card once you come back to India. This will protect you from phishing, vishing, skimming, smishing and other unfair practices.

    6. Can I hotlist my debit card through SMS?

      Yes, you can request for card hotlisting by sending CAN HOTLISTDC your 16-digit CARD NUMBER to 9266623333. The message must be sent from your registered mobile number.

    7. I lost my debit card and I don’t know my debit card number. How do I hotlist the card?

      You can call Canara Bank on the toll-free customer service number 1800 425 0018. The customers care representative will help you hotlist the card.

    GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.

    Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

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