The Platinum Debit Card offered by Canara Bank is a premier variant. The benefits on this card are innumerable. With top-of-the-line offers, assistance, emergency services, security features and more, this card is a very attractive option to those who are eligible for it. The card also caters to those who travel a lot with a number of travel benefits, insurance, assistance and services.
Features of Canara Bank Platinum Debit Card
The Canara Bank Debit Card is embedded with an EMV chip that will protect you against fraud, duplication and misuse. The card is also PIN based so all transactions must be verified by the PIN.
The platinum debit card is valid for 10 years. The card can be used globally to carry out cashless transactions and cash withdrawals.
The card will bear your name and photo.
Cash withdrawals are limited to Rs.50,000 per day. Purchases are limited to Rs.2 lakhs per day. Withdrawals made at other bank ATMs is limited to Rs.10,000 per day.
You will be eligible to receive complimentary insurance benefits with the debit card.
You can use this service to get any information you may require on VISA products. You can also be connected to their issuing bank when you travel.
In case of lost card, you can use the customer care service to report the loss of your debit card. This applies to stolen or misplaced cards as well. The debit card and the account can be blocked immediately to ensure no further losses take place. A notification will be sent to you requesting direction on further action.
Emergency Medical Assistance
You can use this referral service to get contact details of hospitals, clinics, dental clinics, dentists and physicians.
Emergency Legal Assistance
You can use this referral service to get contact details of legal service providers. You can also avail assistance on arranging bail bonds.
Use the Canara Bank service to arrange for the delivery of your prescription medication during an emergency.
Emergency Message Service
Record and receive emergency message when you are travelling. You can do so by calling the toll-free telephone message service number provided by Canara Bank. The service is available 24x7.
Delivery of Important Documents
Cardholders can use this service to get valuable documents delivered to them. You need to call the Visa GCAS service number. The toll-free number can be found on the Visa Asia website. Visa has a huge network of toll free lines from more than 70 countries.
Avail concierge services through the Visa CGAS service numbers. The toll-free number can be found on the Visa Asia website. Visa has a huge network of toll free lines from more than 70 countries. Expenses incurred for performing these services will be borne by the cardholder.
Global Customer Access Service
All Visa Platinum cardholders can avail benefits from the Global Customer Access Service (GCAS) program. GCAS is a comprehensive customer service program that provides a host of services to customers who are traveling on business or leisure anywhere in the world. The service is available around the clock.
Emergency Card Replacement
In case you lose your debit card while traveling, Canara Bank will provide you with a temporary replacement to ensure your travels are smooth.
To meet your travel needs and emergencies, you can get cash advances through your Platinum Debit Card.
Get general travel assistance to meet your needs and requirements that include consulate details, embassy information, visa and inoculation requirements, pre-departure travel information and locations of ATMs closeby.
Lost Luggage Assistance
Losing your luggage while travelling can be stressful and frustrating. Canara Bank provides the service of tracking and shipment information. The bank will also arrange for replacement of your items.
Emergency Ticket Replacement
You can request to book emergency replacement tickets on all common carriers. You can either visit the ticket sales location to pick up the ticket, or Canara Bank will ensure the delivery of the ticket.
As a Canara Bank Platinum Debit Cardholder, you will be entitled to receive the following insurance benefits:
- Baggage insurance upto Rs.25,000
- Purchase Protection upto Rs.25,000
- Misuse of card while purchasing air tickets online upto Rs.25,000
For death or injury due to accident, the cardholder or the spouse will be eligible to receive the following benefits:
|Type of Accident||Cardholder benefits||Spouse of cardholder benefits|
|Air Accident||Rs.8 lakhs||Rs.4 lakhs|
|Others||Rs.4 lakhs||Rs.2 lakhs|
- The card is available only to Canara Bank customers who have a savings or current account.
- Customers must maintain an average quarterly balance of Rs.1 lakh or above.
- The card is also available to Canara Bank debit cardholders who have registered purchase turnover of Rs.50,000 or above in a year.
- Power Plus account holders are also eligible.
- The 12 months immediately preceding the date of issue of the card will be taken into consideration for meeting eligibility requirements of AQB and transaction turnovers.
Circle Heads of Canara bank have the right to allow the issue of the Platinum Debit Card to any of their constituents at their own discretion after considering the status of the client or the business attained.
Offers on the Canara Bank Platinum Debit Card
Various offers are available on the Canara Bank Platinum Debit Card. To know the current offers, you can visit the respective website of the associate of your card.
Fees and Charges
Listed below are the fees and charges associated with the Canara Bank Platinum Debit Card:
|Hotlisting and duplicate card for lost card||Rs.150|
|EMV Chip Card issuance||Rs.250|
|Canara Bank ATM Transaction charges||Free|
|Transactions at other bank ATMs at metro locations (Bangalore, Mumbai, Kolkata, Chennai, Delhi and Hyderabad)||First 3 transactions are free. Subsequent financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10|
|Transactions at other bank ATMs at any other location||First 5 transactions are free. Subsequent financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10|
|ATM transaction charges at other bank ATMs for Current/OD/OCC account holders||No free transactions granted. Financial transactions are charged Rs.20 and non-financial transactions are charged Rs.10|
|Cash withdrawal at POS within India at Canara Bank Member Establishment||Rs.5 plus GST|
|Cash withdrawal at POS within India at Other Bank’s Merchant Establishment||Rs.6 plus GST|
|Cash withdrawal at POS abroad at Other Bank’s Merchant Establishment||Actuals or Rs.6 plus GST, whichever is higher|
|Balance Enquiry at other bank ATMs||Rs.10 per transaction|
|Declined transaction at other bank ATMs||Rs.10 per transaction|
|Charge Slip Request at Canara Bank Member Establishment||Rs.100|
|Charge Slip Request at Other Bank’s Merchant Establishment||Actuals, subject to a minimum of Rs.100|
|Charge Slip Request at Other Bank’s Merchant Establishment Abroad||Actuals|
|Inactivity Fee||If the annual turnover does not reach a minimum of Rs.50,000, then a service charge of Rs.300 is levied. 20% variation will be taken into consideration and the service charge may be relaxed. This charge is assessed on the last day of the calendar year.|
|SMS alerts||Rs.15 per quarter|
Canara Bank Platinum Debit Card FAQs
What services are available at Canara Bank ATMs?
Canara Bank ATMs provide the following services:
- Cash withdrawal
- Balance enquiry
- PIN change
- Statement Request
- Mini Statement
- Request for cheque book
- Mobile recharge or top-up
- Easy Cash
- Adhaar enrolment
- Utility bill payment
- Visa money transfer
- Airline ticket booking
You will not be charged for reporting the loss of your debit card. You will, however, be charged Rs.150 for the replacement of your debit card.
Yes, Canara Bank will replace your card at a fee of Rs.50.
This debit card is enabled for international transactions. You will be able to make the purchase in a foreign currency at the prevailing exchange rate.
Ensure your card is in a safe place. Check the location of your card every once in awhile to make sure it is still with you. In case of loss or theft of your card, report it immediately to Canara Bank and block the card. You will be given an emergency replacement card. If you are travelling abroad, you are advised to get your magstripe card replaced with an EMV Chip card. For magstripe cardholders, if you have traveled and used your card abroad, you are advised to get a free replacement card once you come back to India. This will protect you from phishing, vishing, skimming, smishing and other unfair practices.
Yes, you can request for card hotlisting by sending CAN
You can call Canara Bank on the toll-free customer service number 1800 425 0018. The customers care representative will help you hotlist the card.
GST of 18% is applicable on all banking products and services from July 1, 2017 onwards.