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  • Online Passport Application

    Applying for a passport online entails booking an appointment at the Passport Seva Kendra (PSK) or passport center which is done by logging into the PSP website viz. www.passportindia.gov.in, filling and submitting the online passport application form and paying the passport fee online. Once you schedule, pay and book the passport appointment, you will have to print out the ARN receipt and visit the PSK to process your application.

    How To Apply Passport Application Online?

    Step one: Logging In

    • On the home page of the site you will find a section termed ‘APPLY’
    • If you’re an existing user, you can login with your user id and password (if still valid).
    • If you’re a first-time user, you will have to register or create an account to generate a user id and password to access the site. To register, follow these steps
    • Click on ‘register now’ under new user
    • You will be directed to the user registration page to fill in identifying details. Some fields, marked with an asterix, are mandatory and will have to be filled in.
    • In the first field, you will have to choose where you are registering at i.e. either the cpv Delhi or the passport office. (cpv is for application of diplomatic/official passports. However, these passports can also be applied through the relevant psk)
    • The passport office relevant to you based on the address of your current residence. (tibetan refugees will have to choose ‘delhi passport office’ for identity certificate.
    • The following fields relate to your name (limited to 35 characters), date of birth and email id.
    • You can choose your login id to be the same as your email id.
    • If not you can choose a login id
    • Specify your password and confirm
    • Provide a hint question and answer – if you forget your login details, you will be prompted to answer this question.
    • Finally enter the code displayed and hit ‘register’ the bottom-right corner of the page

    Step Two: Choosing Application Type

    • Logging in will give you access to the site, taking you to the Applicant Home page. Here, you can choose to apply for a

      This page also contains a link to view applications that had been saved and submitted. Once you submit your application form, you can return to this page to view it.

    • Clicking on ‘apply for fresh/reissue of passport’ on the ‘applicant home’ page will take you to the next step of the process which is filling up the application form.

    Step Three: Filling the Application Form

    The application form can be filled in two ways viz. Offline or Online

    Offline: Fill the form offline and upload it once completed.

    • If you choose to fill the form offline, click on the link provided to download the form in soft copy. (Note – Acrobat Reader version 9 or above required)
    • It will take you to the page ‘Download e-Form’. Here, a link to an electronic form for each of the following is provided.
    • Fresh/reissue
    • Police Clearance Certificate
    • Diplomatic/Official
    • Identity Certificate
    • Click on the appropriate link to open/download the e-form.
    • Fill the application e-form
    • Click on the link ‘Upload e-form’ and upload/submit the filled in application.

    (This is a quicker way to fill the form and it does not require an internet connection).

    Online: Fill the passport application online without having to download/upload it.

    • If you choose to fill the form online, click on the link provided to fill the online passport application form.
    • You will be directed to the page ‘Passport Type’ where you will have to choose between the following
    • Fresh or a reissue
    • Normal or tatkal
    • Booklet of 36 pages or 60 pages
    • Validity of 10 years or Up to 18 years of age or Not Applicable – Choose Not Applicable if you are an applicant over 18 years; Choose 10 years or Up to 18 years of age if the applicant is a 15 to 18 year old minor
    • Click on the ‘Next’ icon at the bottom right corner
    • This will take you to the subsequent pages denoting different sections of the application to be filled. These sections are left hand side of the page in the left navigation bar. These sections are
      • Passport Type (current page), Applicant Details, Family Details, Present Address, Present Address 1, Present Address 2, Emergency Contact, References, Previous Passport, Other Details, Self-Declaration
    • Submit the duly filled form

    (You will have to stay connected to the internet while filling the form. Note – This will be a slow process if your Internet speed is lower than 512kbps)

    You are required to provide genuine and complete details in your application form.

    Learn More About How to Fill Passport Form Offline

    Step Four: Schedule, Pay and Book the appointment

    • You will then have to schedule an appointment to visit the passport seva kendra (PSK) where you will have to present yourself. You can locate the PSK for your area on the portal.
    • Go to the ‘Applicant Home’ page and click on the ‘View Saved/Submitted Applications’
    • This will display a page containing details about the application form you submitted earlier. It shows in tabular form the ARN, File No., Applicant Name, Appointment Date and Submission No.
    • Select the ARN of the form you just filled.
    • Below the table are various options, viz.
      • Retrieve partially filled form
      • Pay and Schedule Appointment
      • Print Application Receipt
      • View/Print Submitted Form
      • Track Application Status
      • Track Payment Status
      • Payment Receipt
      • Upload Supporting Documents
      • Appointment History
    • Click on ‘Pay and Schedule Appointment’
    • This initiates your payment process. It begins with ‘Choosing your mode of payment’. You can choose from two payment methods, viz.
    • Online Payment – This is for payments via Internet Banking (SBI) or through card i.e. Debit or Credit Card (SBI or others).
    • Challan Payment – This is for physical payment i.e. paying cash at an SBI branch or paying cash at a PSK when going as a walk-in

    Note – It is mandatory to make online payments for booking appointments at all PSKs. If paying for tatkal appointments, passport fee to be paid to book the appointment is the same as for Normal appointments. Once the appointment is successfully confirmed, the balance tatkal passport fee will have to be paid at the PSK in cash.

    • Once payment is made the next step is to book the passport appointment
    • If you choose to pay online, you can move on to booking the appointment immediately.
    • If you choose to pay through cash/challan -
    • Take the challan provided to an SBI branch and pay the required amount in cash. This is to be done after at least 3 hours of challan generation.
    • The challan is valid for only 85 days from generation.
    • Collect a copy of the challan from the receiving bank personnel
    • The bank will then take 2 days to verify your ARN details on the challan given
    • Successful payment will be displayed on the website post-verification where you can ‘track the payment status’. Alternatively, an email update will be sent to you.
    • On successful payment, either online or via cash, you can ‘Schedule the appointment’
    • This page available dates for appointments at PSKs under the relevant Regional Passport Office (RPO).
    • It also shows your Application Reference Number (ARN)
    • Select a PSK based on available date
    • Enter the displayed code and click on the ‘Next’ icon at the bottom right corner.
    • For regular applications, select the Normal appointment Quota; For tatkal passport application, choose the tatkal appointment quota
    • You will then have to ‘Pay and Book the Appointment’.
    • Details about your application will be shown on this page, including your Application Reference Number (ARN), your name, what you’re applying for, the amount to be paid and your contact number. It will also show the appointment date.
    • Ensure all the information is correct then click the icon at the bottom right corner for appointment payment and booking.

    You can use the Fee Calculator tool to ascertain the fee payable on your type of application. This can be found in the left navigation bar of the portal.

    Note – There is no fee charged for Diplomatic/Official Passports Applications

    • This takes you to the payment gateway which is the SBI Multi Option Payment System (MOPS).
    • Choose the payment method i.e. Net Banking (SBI and associates) or Card Payment (cash payments are to be made at SBI branch).
    • If the payment system doesn’t work, you may try again after sometime.
    • In case there is a hitch in the system whereby you’ve been charged the passport fee without having your payment successfully processed online
    • Go to the ‘Applicant Home’ page
    • Click on ‘Track Payment Status’

    Here you will be able to check the status of your payment. If it has been processed successfully, you can proceed to get an appointment confirmation. However, if it has not been processed, it will indicate a failed payment. In this case, the amount charged will be refunded to your account within 7 days, else, you will have to contact customer care.

    Note – Once payment is made, there will be no refunds

    • On successful completion of payment, you will receive an ‘Appointment Confirmation’ and an Appointment Number (once payment is made, don’t pay again)
    • This page will display details about the appointment viz. your Application Reference Number (ARN), name, birth date, what you’ve applied for, the appointment quota i.e. Normal or tatkal, the chosen PSK, your passport application Appointment Date, Time and passport application appointment ID (which is the passport application appointment number displayed at the top of the page)
    • Click on ‘Print Application Receipt’ at the bottom right corner

    Step Five: Print ARN Receipt

    • The ‘Print Application Receipt’ page gives particulars about your application
    • Applicant details - ARN, type of application, name, place and date of birth, gender and marital status, type employment, father’s name, current address.
    • Applicants References – First Reference Details, Second Reference Details (these are alphabetic codes)
    • Passport Payment Details – Total fee, Fee Paid, Date and Time of payment and the payment transaction id.
    • Passport Appointment Details – Location of the PSK and its address, Date and time of passport appointment, Appointment ID and well as the reporting time
    • Review these details and click on ‘Print Application Receipt’ at the bottom right corner
    • The last step of this process is the display of the ‘Passport Application Receipt’. This is proof of completion of the passport online application process.
    • The receipt contains the Applicant details, applicant references, payment details and appointment details as mentioned in the previous step.
    • It also contains a tabular display of the Batch, Sequence No. and Reporting Time. Applicants are called into the PSK according to batches and appointments dealt with in sequence.
    • There are two barcodes, one each at the top and bottom right corners
    • An important note at the bottom of the receipt clearly instructs you to
    • Carry your documents to the PSK i.e. one set of originals and one set of self-attested photocopies (parents can attest their minor’s copies). You need not carry any photographs as your photograph will be taken at the PSK. Only applicants who are minors below 4 years of age will have to carry a recent photograph – color with white background, 4.5 X 3.5 cms in size.
    • Ensure you are present at the PSK before the reporting time where you will be issued a token. Documents will be checked before token issuance. However, if you arrive after the mentioned reporting time, you will not be given a token.
    • The applicant, to enter the PSK alone for the appointment; except in the case of minors, senior citizens, handicapped and illiterate persons who can be accompanied by one family member.
    • Desist from carrying electronic items including cameras, and harmful objects or substances, which are not allowed inside the PSK.
    • Be aware of payment details as payment made will not be refunded.
    • You can complete the process by ‘Printing the Application Receipt’ by clicking the icon at the bottom of the page.
    • Once the application receipt is printed, click the ‘Close’ icon at the bottom of the page.

    Note – You have to carry the Application Receipt / ARN Receipt when you go to the PSK for appointment.

    • NOTE - If you are unable to attend the appointment, you should either reschedule or cancel your passport appointment at PSK as early as possible.
    • There will be no refund of fee if the appointment is rescheduled or cancelled. The amount paid for the cancelled / original appointment cannot be transferred to process a new appointment. It will entail fresh payment.
    • However, if multiple payments are made for the same appointment/application/ARN, the excess will be refunded by the RPO
    • You can reschedule your passport appointment twice within one year i.e. from the date of the original appointment.
    • You cannot reschedule a missed / ‘no show’ passport appointment. In this case, you will have to repeat the process from the beginning to set up a new booking.

    How To Apply Online For Diplomatic Passport/Official Passport

    Official passports are provided to those individuals who travel abroad on official state business. This document enables individuals to travel abroad under the protection of the government. Diplomatic passports are given to consuls and diplomats appointed abroad on behalf of the government. These documents can also be used as proof of address and identity.

    The following pointers will help guide individuals who wish to apply for an Official or Diplomatic passport online -

    1. Applicants will have to visit the official website of the Passport Seva Kendra or passport providing centres in India.
    2. They will have to click on ‘Register Now’ link on the homepage and register themselves on the Passport Seva online portal.
    3. They will then be given an ID and this will have to be used to login to the Passport Seva Online Portal.
    4. Applicants then have to click on the link that says, ‘Apply for Diplomatic/Official Passport’.
    5. The necessary form will have to be downloaded, filled in and submitted along with required documentary proof.
    6. A printout of the completed application will have to be taken through the ‘View/Print Submitted Form’ link that is available on the ‘View Saved/Submitted Applications’ page.
    7. This printed copy of the online application form will have to be taken to the Consular Passport and Visa Division, Patiala House in New Delhi Passport Office along with necessary original documents, attached to the current address and submit the application.


    News About Apply Indian Passport Online

    • Proposal to Introduce Orange Passports Dropped

      After facing backlash from different fronts for its decision to introduce orange passports for migrant workers who qualified for the Emigration Check Required (ECR) type passports, the Ministry of External Affairs (MEA) dropped its proposal to issue those workers orange passports.

      The MEA brought up the proposal owing to the request of some people who did want the last page of their passports to be printed. The last page of Indian passports contains the ECR/ECNR status and this would have not been visible if the last page was to be removed. Therefore, to differentiate passports with ECR from those that did not, it was proposed that orange-jacketed passports be issued to workers with ECR status.

      Criticism included comments that the government was promoting different classes of workers and that such differentiation would lead to discrimination and also violate the fundamental right to privacy and dignity. Considering all these, the MEA dropped the proposal on 29 January, 2018.

      12 February 2018

    • Ahmedabad to get eight more post office PSKs this year

      The year of 2017 provided ease to the citizens of Indian in applying for a passport/visa. The Government of India has taken various initiatives to provide fast and efficient visa and passport application services which resulted in an increased number of visa and passport applications in the year of 2017. The Ahmedabad RPO (Regional Passport Office) alone received over 45,000 applications from three different post office PSKs. Considering the increased demand for passport, the Government of India is planning to add another eight post office PSKs in Ahmedabad this year. With the increased number of post office PSKs and staff at each of the offices, the Ahmedabad RPO can expect to process more applications this year. The passports in 2018 under Emigration Check Required (ECR) and Emigration Check Not Required (ECNR) will be issued in different color. The Government of India is already working on various initiatives for this year which will beneficial for both Indian citizens and foreign tourists coming to India. The increased number of foreign tourists in India has already contributed to the Indian economy at a significant level, however, introducing visa-friendly policies will surely result in the growth of tourism in India.

      15 January 2018

    • Passport application hassles in Punjab

      The MPs of Punjab Congress party have reached out to the Minister of External Affairs Sushma Swaraj to highlight the difficulties faced by Punjabi girls during Visa and Passport applications. Most of these girls are deserted by NRI grooms and when they are applying for Passport/Visa, they are asked by officials to submit additional supporting documents as proof of name change. These applicants are restricted from utilizing the online Passport application facility and asked to visit the Passport Seva Kendras (PSKs) to carry out the application process. With many PSKs located far from the applicant’s place of residence, it is becoming difficult to obtain a Passport/Visa. The members have also requested Sushma Swaraj to safeguard the interest of these applicants.

      4 January 2018

    • Passport re-verification in the state of UP

      Police will carry out passport re-verification to deport foreigners who are staying/working in UP without a valid visa or a fake passport. There are many foreigners who are residing/working in UP without valid passport/visa documents. The verification drive has been brought to the light after by the Department of Police who will carry out the entire process. If any foreigner is found with a fake passport or expired visa, they will be deported back to their country.

      7 November 2017

    • South Goa to receive passport services

      The Ministry of External Affairs (MEA) has been towards providing passport related services to people in the South Goa region. Considering the fact that the applicants have been travelling to the Passport Seva Kendra in Panaji, this initiative will ease the entire passport application process for people in South Goa. The government has already taken a series of initiatives to facilitate passport services at different parts of the nation. Through the collaboration with the post offices in India, the government is aiming at broadening the reach of passport services. Whether it’s the application for a new passport or the application for the renewal, few of the post office is already equipped to process passport application from their location.

      26 October 2017

    • Nellore Post Office Passport Seva Kendra receives good response

      A consistent increase in the number of the applications has been noticed at the Post Office Passport Seva Kendra at the main post office near the Collectorate. The applicants constituted students, elderly people and the other sections of people who sought passports for educational or traveling purposes.

      Earlier, the people residing in Nellore had to travel to Tirupati Passport Seva Kendra to submit their applications.

      The Kendra accepts applications for both renewals of passports as well as for seeking new passports. The office has also been equipped with facilities for biometrics and verification of applicant's' documents.

      20 September 2017

    • External Affairs Minister inaugurates ‘Videsh Bhavan’

      In an attempt to integrate all Regional Passport Offices and affiliated departments under one organization, Sushma Swaraj, the External Affairs Minister, inaugurates the nation’s first ‘Videsh Bhavan’. The pilot project looks to include four offices to function synergistically under one roof. The offices to be integrated are: Regional Passport Office (RPO), Branch Secretariat, Protector of Emigrants (PoE) Office, and Regional Office of ICCR.

      The ultra-modern office is located at the Bandra Kurla Complex (BKC), Mumbai. And, apart from just integrating several offices, the Videsh Bhavan also intends to work diligently with states in this day and age where many Indians wish to travel abroad for education, business, career or just a vacation.

      7 September 2017

    • Biometric scan for infant passports under review

      In an earlier proposal it was said that biometric scan for infant passport applicants is to be made compulsory. However, a new statement from the Ministry of External Affairs has suggested that the proposal is under review.

      Gopal Bagley, spokesperson for the External Affairs Ministry has said that this new step was instructed by the External Affairs Minister.

      Several concerned individuals have suggested that there could be some chinks with regard to implementing this proposal and putting it under review is the best possible alternative for the present.

      24 July 2017

    • Madurai RPO gets Passport Seva Puraskar award

      Regional Passport Officer S.Maniswara Raja has received the Passport Seva Puraskar award for his great service. Sushma Swaraj, the External Affairs Minister of India present the award to him. As per a press release, the Regional Passport Officer was instrumental in initiating several facilities via which the applicants’ grievances were addressed.

      The Passport Seva Kendra was able to issue 16 lakh passports. This year, 1.52 lakh passports have already been issued. It is expected that the passport issuance number will go up to 3 lakh by the end of the year.

      12 July 2017

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