Passport Application Online

When an individual looks to apply for a passport, it is necessary to book an appointment at the Regional Passport Office or the Passport Seva Kendras (PSKs). This can be done by logging into the official website of Passport Seva, filling up the passport application form and paying the requisite fees. Once the appointment is booked, the applicant must get the printout of the ARN receipt and visit the place where the appointment is scheduled to process the passport application.

How to Apply For a Passport Online?

When looking to apply for a passport online, an applicant needs to follow certain steps. The steps involved are described in details below:

  • Step one: Logging In
    • Visit the official website of Passport Seva.
    • Find the section called ‘APPLY’.
    • If the applicant is an existing user, he/she can login using the user ID and password.
    • If the applicant is a first-time user, he/she will have to register and create an account. To register, the steps listed below needs to be followed:
      • The applicant is required to click on ‘Register Now’ under the ‘New User’ tab.
      • On doing that, the applicant is redirected to the user registration page where they are required to fill in the identifying details. The fields marked with an asterix (*) are mandatory to be filled in.
      • In the first field, the applicant will have to choose where they are registering at i.e. either CPV Delhi or the Passport Office. (CPV is for application of diplomatic/official passports. However, these passports can also be applied through Passport Seva Kendras as well).
      • The passport office relevant to the applicant is based on his/her current address.
      • The field related to name is limited to 35 characters.
      • Select the login ID. (It can be said to be the same as the email ID).
      • Specify the password and confirm.
      • Provide a hint question and answer. (This will come in handy if the applicant forgets the login details).
      • Next, enter the captcha code and click on ‘Register’.

  • Step Two: Choosing the Application Type
    • Logging in will give the applicant access to the site and direct him/her to the Applicant Home page.  There, the applicant can choose to apply for a:
      • Fresh passport / Passport Reissue
      • Diplomatic passport / official passport
      • Police clearance certificate (PCC)
      • Identity Certificate

    Note: This applicant home page contains a link to view applications that had been saved and submitted. Hence, if an applicant has submit the application form, they can return to the page and view it. It needs to be mentioned that clicking on ‘Apply for fresh/reissue of passport’ on the applicant home page will take the applicant to the next step which is filling up the application form.

  • Step Three: Filling the Application Form
    1. The third step in the process of applying for a passport is filling up the application form which can be done either online or offline.
    2. To fill in the application form offline, the steps mentioned below needs to be followed by applicants:
    • Click on the link provided to download the application form in soft copy.
    • On doing so, the applicant is taken to the page ‘Download e-Form’. There, a link to an electronic form for each of the following is provided:
      • Fresh/reissue
      • Police Clearance Certificate
      • Diplomatic/Official
      • Identity Certificate
      • Click on the appropriate link to download the e-form.
      • Fill the application e-form
      • Click on the link that mentions ‘Upload e-form’.
      • Upload the filled-in application form.

      If an applicant wishes to fill the passport application form online, the applicant can do so by following the steps mentioned below:

      • To fill the passport application form online, the applicant is required to click on the link provided on the home page on the Passport Seva website.
      • Once the applicant clicks on the link, he/she is redirected to the ‘Passport Type’ page where they are required to choose between:
        • Fresh passport or reissue of passport
        • Normal/Tatkal
        • Booklet of 36 pages/60 pages
        • Validity of 10 years/up to 18 years of age/not applicable

      Note: Choose not applicable if the applicant is over 18 years of age; choose 10 years or up to 18 years of age, if the applicant is a minor aged between 15 and 18 years.

      • After selecting the correct options, click on the ‘Next’ icon.
      • On doing so, the applicant will be taken to the subsequent pages that denotes different sections of the application that needs to be filled. The sections that the applicant is required to fill up are mentioned below:
        • Passport Type (current page)
        • Applicant Details
        • Family Details
        • Present Address
        • Present Address 1
        • Present Address 2
        • Emergency Contact
        • References
        • Previous Passport,
        • Other Details
        • Self-Declaration
        • Submit the duly filled form

      Note: The applicant is required to stay connected to the internet while filling the form. It needs to be mentioned that if the internet speed is lower than 512 kbps, the process of filling up the application form will be a slow one.

    • Step Four: Schedule, Pay and Book the appointment
    • The fourth step in the process of availing a passport in India involves scheduling an appointment in a bid to visit the Passport Seva Kendra (PSK) where the applicants will have to present themselves. This can be done by following the below mentioned ways:

      • The applicant is required to go to the ‘Applicant Home’ page.
      • Next, click on the ‘View Saved/Submitted Applications’.
      • Doing that, will display a page containing details about the application form that the applicant has submitted earlier. The details mentioned below are shown in tabular form:
        • ARN
        • File Number
        • Applicant Name
        • Appointment Date and Submission Number
      • Next, the applicant is needed to select the ARN of the form they filled.
      • On doing so, a table comprising of the options mentioned  below are displayed
      • Retrieve partially filled form
      • Pay and Schedule Appointment
      • Print Application Receipt
      • View/Print Submitted Form
      • Track Application Status
      • Track Payment Status
      • Payment Receipt
      • Upload Supporting Documents
      • Appointment History
    • The applicant is required to click on ‘Pay and Schedule Appointment’ from among the options provided.
    • This initiates the payment process. Next, the applicant is required to choose the mode of payment from among the two provided, viz. Online payment and Challan payment.

    Note: Applicants are required to make online payments for booking appointments at all PSKs. If paying for tatkal appointments, passport fee to be paid to book the appointment is the same as for Normal appointments. Once the appointment is successfully confirmed, the balance tatkal passport fee will have to be paid at the PSK in cash.

    • Once payment is made the next step is to book the passport appointment.
    • If the applicants choose to pay online, they can move on to booking the appointment immediately. If they choose to pay through cash/challan, they are required to follow the steps mentioned below:
      • Take the challan to an SBI branch and pay the required amount in cash. (Note: This can be done only after 3 hours of challan generation, which is valid for 85 days.)
      • Next, collect a copy of the challan from the receiving bank personnel.
      • The bank takes 2 days to verify the ARN details provided on the challan.
      • Successful payment of the fees will be displayed on the website post-verification where the applicant can ‘track the payment status’. An email update is also sent.
      • Once the applicants receives an update on successful payment, they can ‘Schedule the appointment’.
      • On visiting the page, the applicant can see all the available dates for appointments at PSKs under the Regional Passport Office (RPO). Apart from that, it also shows the ARN.
      • There, the applicant is required to select a PSK based on the available date.
      • Following that, the applicant is required to enter the displayed code and click on the ‘Next’ icon. (For regular applications, the applicant is required to select the Normal appointment quota; while for tatkal passport applications the tatkal appointment quote is needs to be selected)
      • Next, select ‘Pay and Book the Appointment’
      • On doing that, details about the application such as ARN, name, what the applicant is applying for, the amount that needs to be paid, contact number, and the appointment date. The applicant is required to check the details and click on the icon that is located on the bottom right corner of the screen for appointment and booking.

      Note: Applicants can use the fee calculator tool to ascertain the fee payable depending on the type of application. This can be found in the left navigation bar of the portal. It needs to be mentioned that no fees is charged for Diplomatic/Official Passports applications.

      • The applicant is redirected to the payment gateway which is the SBI Multi Option Payment System (MOPS).
      • There the applicant is required to choose the payment method i.e. Net Banking or card payment. Cash payments are required to  be made at an SBI branch.

      In case there is a hitch in the system whereby the applicant has been charged the passport fee without having the payment successfully processed online. The applicant is required to follow the steps mentioned below:

      • Visit the ‘Applicant Home’ page
      • Click on ‘Track Payment Status’

      If the payment has been processed successfully, the applicant can proceed to get an appointment confirmation. However, if it has not been processed, it will indicate a failed payment. In such an instance, the amount charged will be refunded to the applicant’s account within a week. If the amount is not debited within the specified period, the applicant needs to get in touch with the customer care executives. It needs to be mentioned that once the fees is paid successfully, there will be no refunds.

      • On successful completion of payment, the applicant receives confirmation of the appointment and an appointment number.
      • The appointment confirmation page displays details about the appointment like the ARN, name, birth date, what the applicant has applied for, the appointment quota, chosen PSK, the passport application appointment date, and time and the passport application appointment ID.
      • The next step that the applicant is needed to follow is to click on ‘Print Application Receipt’ at the bottom right corner.

    • Step Five: Print ARN Receipt
    • The fifth step in the process of applying for a passport application online is to get the application receipt printed. The application receipt page gives the applicants the following particulars about their application:

      • Details of ARN, type of application, name, place and date of birth, gender and marital status, type employment, father’s name, current address etc.
      • Details of the first and second reference.
      • Payment details like total fee paid along with the date and time of payment and payment transaction ID.
      • Appointment details like location of the PSK and its address, date and time of passport appointment, appointment ID and well as the reporting time.
      • After reviewing these details, the applicant is required to click on ‘Print Application Receipt’ at the bottom right corner.
      • The last step of this process is the display of the ‘Passport Application Receipt’. This is proof of completion of the passport online application process.
      • The receipt contains the details of the applicant like references, payment details and appointment details. It also contains a tabular display of the batch, sequence number and reporting time.

      The receipt contains two barcodes, one each at the top and bottom right corners. It also comes with instructions for the applicants. The following instructions are listed on the receipt:

      • Applicants need to carry documents to the PSK i.e. originals and one set of self-attested photocopies.
      • Adults need not carry photographs as the photograph of the applicant will be taken at the PSK. However, if the applicant is a minor below 4 years of age, a recent photograph with white background needs to be carried. The size of the photograph should be 4.5 X 3.5 cms.
      • The applicant is required to be present at the PSK before the reporting time as a token will be issued to the applicant only if they arrive before the reporting time.
      • The applicant who comes to the PSK can be accompanied by one family member except in the case of the applicant being a minor, senior citizen, handicapped or illiterate.
      • Applicants must abstain from carrying electronic items like cameras, harmful objects or substances inside the PSK.
      • The applicant must be careful with regards to payment details as the payment made can never be refunded.
      • To complete the process, the applicant can click on the ‘Printing the Application Receipt’ icon located at the bottom of the page.
      • After the application receipt is printed, the applicant needs to click on the ‘Close’ icon.

      Note: The applicants are required to carry the application receipt when they visit the PSK for appointment. In case the applicant is unable to attend the appointment, he/she can reschedule or cancel the appointment as soon as possible. If the appointment is cancelled or rescheduled, the applicant will be required to make a fresh payment.

      In case, multiple payments are made for the same appointment/application/ARN, the excess amount will be refunded by the RPO. The passport appointment can be rescheduled twice within a year from the date of the original appointment. However, if the applicant misses the appointment, he/she can’t reschedule the appointment.

      In case, the applicant misses the appointment, he/she will have to repeat the entire application process from the beginning to set up a new booking.

      How to Apply Online For Diplomatic Passport/Official Passport

      Diplomatic or Official passports are issued to those individuals who hold diplomatic status or are deputed by the Government of India to travel abroad on official duty. This document can also be used as proof of address and identity. Applications for Diplomatic and Official passports are normally entertained only at the Consular, Passport and Visa (CPV) Division, Patiala House, New Delhi. However, you can also choose to apply at the Passport Office attached to the present address of the applicant.

      The pointers mentioned below will help guide applicants, who wish to apply for an Official or Diplomatic passport online -

      1. Applicants need to visit the official website of the Passport Seva Kendra or passport providing centers in India.
      2. They need to click on the ‘Register Now’ link provided on the homepage and register themselves on the Passport Seva online portal.
      3. On doing so, they will be given an ID which needs to be used to login to the Passport Seva Online Portal.
      4. Applicants then have to click on the link that reads ‘Apply for Diplomatic/Official Passport’.
      5. After doing so, the necessary form needs to be downloaded, filled in and submitted along with required documentary proof.
      6. Next, the printout of the completed application will have to be taken through the ‘View/Print Submitted Form’ link that is available on the ‘View Saved/Submitted Applications’ page.
      7. This printed copy of the online application form will have to be taken to the Consular Passport and Visa Division, Patiala House in New Delhi Passport Office along with necessary documents in original, attached to the current address and submit the application.

    News About Apply Indian Passport Online

    • Proposal to Introduce Orange Passports Dropped

      After facing backlash from different fronts for its decision to introduce orange passports for migrant workers who qualified for the Emigration Check Required (ECR) type passports, the Ministry of External Affairs (MEA) dropped its proposal to issue those workers orange passports.

      The MEA brought up the proposal owing to the request of some people who did want the last page of their passports to be printed. The last page of Indian passports contains the ECR/ECNR status and this would have not been visible if the last page was to be removed. Therefore, to differentiate passports with ECR from those that did not, it was proposed that orange-jacketed passports be issued to workers with ECR status.

      Criticism included comments that the government was promoting different classes of workers and that such differentiation would lead to discrimination and also violate the fundamental right to privacy and dignity. Considering all these, the MEA dropped the proposal on 29 January, 2018.

      12 February 2018

    • Ahmedabad to get eight more post office PSKs this year

      The year of 2017 provided ease to the citizens of Indian in applying for a passport/visa. The Government of India has taken various initiatives to provide fast and efficient visa and passport application services which resulted in an increased number of visa and passport applications in the year of 2017. The Ahmedabad RPO (Regional Passport Office) alone received over 45,000 applications from three different post office PSKs. Considering the increased demand for passport, the Government of India is planning to add another eight post office PSKs in Ahmedabad this year. With the increased number of post office PSKs and staff at each of the offices, the Ahmedabad RPO can expect to process more applications this year. The passports in 2018 under Emigration Check Required (ECR) and Emigration Check Not Required (ECNR) will be issued in different color. The Government of India is already working on various initiatives for this year which will beneficial for both Indian citizens and foreign tourists coming to India. The increased number of foreign tourists in India has already contributed to the Indian economy at a significant level, however, introducing visa-friendly policies will surely result in the growth of tourism in India.

      15 January 2018

    • Passport application hassles in Punjab

      The MPs of Punjab Congress party have reached out to the Minister of External Affairs Sushma Swaraj to highlight the difficulties faced by Punjabi girls during Visa and Passport applications. Most of these girls are deserted by NRI grooms and when they are applying for Passport/Visa, they are asked by officials to submit additional supporting documents as proof of name change. These applicants are restricted from utilizing the online Passport application facility and asked to visit the Passport Seva Kendras (PSKs) to carry out the application process. With many PSKs located far from the applicant’s place of residence, it is becoming difficult to obtain a Passport/Visa. The members have also requested Sushma Swaraj to safeguard the interest of these applicants.

      4 January 2018

    • Passport re-verification in the state of UP

      Police will carry out passport re-verification to deport foreigners who are staying/working in UP without a valid visa or a fake passport. There are many foreigners who are residing/working in UP without valid passport/visa documents. The verification drive has been brought to the light after by the Department of Police who will carry out the entire process. If any foreigner is found with a fake passport or expired visa, they will be deported back to their country.

      7 November 2017

    • South Goa to receive passport services

      The Ministry of External Affairs (MEA) has been towards providing passport related services to people in the South Goa region. Considering the fact that the applicants have been travelling to the Passport Seva Kendra in Panaji, this initiative will ease the entire passport application process for people in South Goa. The government has already taken a series of initiatives to facilitate passport services at different parts of the nation. Through the collaboration with the post offices in India, the government is aiming at broadening the reach of passport services. Whether it’s the application for a new passport or the application for the renewal, few of the post office is already equipped to process passport application from their location.

      26 October 2017

    • Nellore Post Office Passport Seva Kendra receives good response

      A consistent increase in the number of the applications has been noticed at the Post Office Passport Seva Kendra at the main post office near the Collectorate. The applicants constituted students, elderly people and the other sections of people who sought passports for educational or traveling purposes.

      Earlier, the people residing in Nellore had to travel to Tirupati Passport Seva Kendra to submit their applications.

      The Kendra accepts applications for both renewals of passports as well as for seeking new passports. The office has also been equipped with facilities for biometrics and verification of applicant's' documents.

      20 September 2017

    • External Affairs Minister inaugurates ‘Videsh Bhavan’

      In an attempt to integrate all Regional Passport Offices and affiliated departments under one organization, Sushma Swaraj, the External Affairs Minister, inaugurates the nation’s first ‘Videsh Bhavan’. The pilot project looks to include four offices to function synergistically under one roof. The offices to be integrated are: Regional Passport Office (RPO), Branch Secretariat, Protector of Emigrants (PoE) Office, and Regional Office of ICCR.

      The ultra-modern office is located at the Bandra Kurla Complex (BKC), Mumbai. And, apart from just integrating several offices, the Videsh Bhavan also intends to work diligently with states in this day and age where many Indians wish to travel abroad for education, business, career or just a vacation.

      7 September 2017

    • Biometric scan for infant passports under review

      In an earlier proposal it was said that biometric scan for infant passport applicants is to be made compulsory. However, a new statement from the Ministry of External Affairs has suggested that the proposal is under review.

      Gopal Bagley, spokesperson for the External Affairs Ministry has said that this new step was instructed by the External Affairs Minister.

      Several concerned individuals have suggested that there could be some chinks with regard to implementing this proposal and putting it under review is the best possible alternative for the present.

      24 July 2017

    • Madurai RPO gets Passport Seva Puraskar award

      Regional Passport Officer S.Maniswara Raja has received the Passport Seva Puraskar award for his great service. Sushma Swaraj, the External Affairs Minister of India present the award to him. As per a press release, the Regional Passport Officer was instrumental in initiating several facilities via which the applicants’ grievances were addressed.

      The Passport Seva Kendra was able to issue 16 lakh passports. This year, 1.52 lakh passports have already been issued. It is expected that the passport issuance number will go up to 3 lakh by the end of the year.

      12 July 2017

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