Postal Dispatch of Passport

A passport is an essential document for any individual who wishes to leave India and visit another country. When you apply for a passport and the officials approve your application and create a document for you, India Post will dispatch the same via Speed Post and it will be delivered to the applicant's current residential address.

Collection of Passport at the Regional Passport Office

Individuals who need their passports urgently can collect the document personally from the Regional Passport Office (RPO) where he / she applied for the same. However, if you wish to collect your passport from an RPO, you will have to furnish an application which states the reason why you need the document urgently. The application can be submitted to the official at the RPO, but the decision regarding the delivery of the document at the RPO will be taken by the concerned Regional Passport Officer.

What to do when the status appears as Delivered / Dispatched but you haven't yet received the passport?

The Tracking Utility feature available on India Post's Speed Post can be used to check your passport's delivery status. You can also get in touch with the nearest Speed Post center and confirm whether or not the status appearing on the website is correct. If the Speed Post officials cannot locate the consignment, or in case your passport consignment has been returned to the sender, you will have to get in touch with the concerned Regional Passport Office and they will assist you with the future course of action.

Collection of Passport from the Mailman

The applicant is requested to collect his / her passport personally from the mailman. However, if the applicant cannot collect the passport himself / herself for whatever reason, the mailman can decide whether or not he can hand the document over to one of the applicant's family members after verifying their ID proof. The mailman is at the liberty to return the passport to the issuing RPO in case the ID proof offered by the applicant's family member is not satisfactory.

In case the postal authorities return your passport to the issuing RPO because you were not available to collect it, you will have to get in touch with the concerned RPO and furnish an application stating the problem after which the authorities will dispatch the document again. A proof of your current residential address must also be sent along with the application in addition to any other additional proofs that the RPO may require.

What to do if your residential address changes when your passport application is still being processed?

Passports are usually delivered to the current residential address of the applicant as mentioned in the form when applying for a passport. In case your residential address has changed when your passport application is still being processed, you will have to furnish an application at the concerned RPO and have your current residential address updated. Make sure that you carry a document which serves as a proof of your new residential address, along with a request letter to update the address in your passport.

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News About Passport

  • Post Office Passport Service Centre started at Damoh

    Under the joint support of the Postal Department of India and the Finance Ministry, a Post Office cum Passport Service Centre at Damoh has been opened at the main Post Offices at Damoh. In a function which was attended by the Finance and Commercial Tax Minister Jayant Kumar Malaiya and Member of Parliament Prahlad Patel, the first passport office in Bundelkhand and the 8th passport office in Uttar Pradesh was inaugurated. As much as 50 passports per day are expected to be prepared in this office. The minister said that the first passport office of Uttar Pradesh was opened at Bhopal when ex-Prime Minister Atal Bihari Vajpayee was the Foreign Minister of India at that time. With the new passport office in Damoh, people can now easily get their passport prepared to visit other countries. Also, a student who is planning to go abroad for higher education will now be highly benefited with this facility. Also, people from the Muslim community who want to go for ‘Haj’ will also be able to prepare their passport easily now.

    The Member of Parliament Prahlad Patel thanked the Union Foreign Affairs Minister and Union Minister for Telecommunication for starting this facility. He added that the new Post cum Passport Office where 50 people can submit applications for passport every day is a matter of pride for Damoh. Along with the locals, he also urged the heads of educational institutions to avail this facility. He added that there should be programmes for students to make them prepared and then hold passports so that they can go abroad for studies easily. He also added that if the demand increases the number of applications to be submitted per day can also be increased. The Regional Passport Officer Rashmi Baghel informed that passport application would be an online process and the applicant would be informed through SMS. She also described in details the process to apply for a passport and that on the day of inauguration itself 5 applications were submitted.

    29 May 2018

  • By May 2018, 650 post payment banks to be active in India

    As per the union communications minister, Manoj Sinha, 650 divisions of the India Post payments bank are to be setup across the country and will be active by the end of this month. The process of unification of the post payments bank has been already completed and it would be mandated by the Reserve Bank of India (RBI) in a week. The setting up of post payments bank is a welcome move as it would allow more than 1.5 lakh post offices to provide banking services to the public, aid direct transfer of benefits in obscure regions and support government’s plan of financial inclusion.

    After receiving permission from the RBI to start a payments bank in January, 2017, two trial branches were setup in Raipur and Ranchi. Also a regional office of the postal department will be opened in city of Jabalpur, Madhya Pradesh. New technology is set to be introduced in the post offices with the postmen being provided with hand held devices and smartphones to decrease the time taken for delivery. Sinha also admitted that India’s post parcel service has not seen growth as it should have due to the presence of private players and to resurrect the situation the government has setup a Parcel Directorate in the postal department.

    7 May 2018

  • Post Office Passport Seva Kendra opens in Berhampur, Odisha

    Berhampur’s Member of Parliament (MP) launched a new Post Office Passport Seva Kendra (POPSK) in Berhampur city in Ganjam district, Odisha.

    Establishment of new POPSK centers in different cities of Odisha has been requested by Petroleum Minister to External Affairs Minister Sushma Swaraj. The other cities which will receive passport offices soon include Angul, Kendrapara, Bolangir, Jajpur and Bhawanipatna. A new passport seva kendra was launched in Balasore on 24 February.

    1 March 2018

  • Post offices to shortly have passport services in India

    To make passport services easily available for everyone, BJP-NDA government has now decided to open passport offices at all the main post offices in the country. V. K. Singh, Union minister of state for External Affairs, General (retd.) said that Modi’s vision of making India digital has started showing results. An estimate of close to 150 post offices will have passport services.

    The BJP government has fulfilled all the promises that it had made. And we are constantly working on farmers, youth, and the poor. And BJP is the only government that though about empowering poor and have introduced Jan Dhan Yojana, said V. K. Singh.

    During the BJP’s 5 year tenure the external minister got back about 85,000 people who were trapped in other countries like Yemen, Libya, Iraq, and other countries.

    26 October 2017

  • Aadhaar updation facility at the GPO

    The Aadhaar updation process has started at the General Post Office in Mumbai. The current plan is to come up with more such centres across the whole state. The Postal Department is a registrar of the Unique Identification Authority of India. The Maharashtra circle is the enrolment agency of the Unique Identification Authority of India for enrolment facility and Aadhaar updation.

    The staff at the post office is getting trained and certified by the Unique Identification Authority of India so that this task can be handled by them properly and skillfully. All the required equipment and devices are being procured by the Department of Post. A terminal for updation services has already been set up.

    3 July 2017

  • Ten More Post Office Passport Seva Kendras Opened by Government

    The government has opened 10 more POPSKs (Post Office Passport Seva Kendras) across India in its effort to drive the programme designed to use head post offices to offer passport-related services. Dahod and Mysore were the first two cities that were tested, and following the success of the initiative, the government decided to open more POPSKs. The new centres located at Vidisha, Salem, Kota, Tourkela, Pathanamthitta, Udhampur, Muzaffarpur, Kavaratti, and Asansol have since been inaugurated, which brings the overall number of such centers in India to 12, revealed Gopal Baglay, the Spokesperson for the Ministry of External Affairs. To help facilitate the success of the initiative, the Ministry of External Affairs will receive the support of the Department of Posts. The government also revealed that 64 more POPSKs will be opened, of which 56 will be inaugurated first, after which eight more will be opened in different states across the country.

    22 March 2017

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