• IFFCO Tokio Two Wheeler Insurance Claim Process

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    Customer Service

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    Iffco Tokio two-wheeler insurance policy offers comprehensive cover to the policyholders in addition to other benefits like cashless claim facility and No Claim Bonus Transfer. Iffco Tokio offers 24/7 claim settlement facility and assistance online. Not only that, the cashless claim settlement garages across India will offer utmost convenience to the policyholders.

    To file a two wheeler insurance claim with Iffco Tokio, just follow the steps described below.

    IFFCO Tokio Claim Policy

    • Any loss or damage should be reported immediately to the insurer on receipt of which the insurer will forward a claim form.
    • You must submit the duly filled claim form with an estimate of loss and damage.
    • Iffco Tokio will arrange for an inspection to survey the damage. In case of major damages, a specialist surveyor is deputed to assess the loss.
    • The policyholder must submit the necessary documents to substantiate the nature and extent of loss.
    • The claim is settled on agreement of an amount between the insured and the insurer.
    • Any accident involving third parties must be reported immediately to the insurers.
    • Without the approval of the insurers, no claim should be admitted or a compromise should be arrived at.
    • Accidents involving third parties should also be immediately reported to the police.

    Documents required to file a Claim

    • Photocopy of RC, policy and the driving license
    • Duly filled claims form
    • Repair invoice
    • Satisfaction letter (for cashless payment)
    • FIR, if required

    In case of an Accident

    • Notify the accident by calling Iffco Tokio’s toll free number.
    • In case of a major accident, the case should be reported before the vehicle is moved from the place of accident so that the insurers can do a spot inspection.
    • After damage assessment, the vehicle may be moved to an authorized workshop for estimation of repair costs.
    • Upon receiving the completed claims form and an estimate of repairs, the insurers will arrange for a survey and the cost of repair will be ascertained.
    • Driving license, RC will be verified and the insurers will also make sure that a duly licensed person drove the vehicle at the time of accident.
    • After the above procedure is completed, the garage will carry out the repairs and the insurer may settle the bills directly or reimburse the insured.

    In case of Own Damage Claim

    • In the event of a mishap, contact the nearest police station immediately and file a FIR if need be.
    • Inform Iffco Tokio about the loss or accident and submit a completely filled claims form.
    • Contact Iffco Tokio for any information regarding the cashless facility.
    • All damage and loss will be surveyed by a qualified assessor or surveyor and the claims will only be decided after the process.

    In case of Theft Claim

    • If your vehicle is stolen, file a FIR with the nearest police station.
    • Notify Iffco Tokio as soon as possible and provide all details of your vehicle along with the FIR.
    • It is also necessary to notify your RTO about the theft.
    • If your vehicle is discovered, the insurer will offer compensation on damages and stolen items. If your two-wheeler is not recovered, police will have to provide a Non traceable certificate and court has to offer the final report.
    Two Wheeler Insurance Online How to file a Claim?

    You can contact Iffco Tokio customer care through the customer care number. You can also get 24/7 claims assistance online. Alternatively, you can also visit any of the physical branch to get assistance regarding the claims.

    IFFCO Tokio Two Wheeler Insurance Claim Process Reviews

  • Page 1 of 9 1 2 3 4 5
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 1100 has to be paid every year for this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have insured my two wheeler with the Iffco tokio general insurance company. I would like to say that the customer service is good one too with them and everything is super one too. I am happy with the Iffco tokio general insurance company till now.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "GOOD"
      0.5 3.0/5 "Satisfactory"
      I have been holding my two wheeler insurance since 2009. I got through the showroom. Premium is good and it is normal when compared to the others. I had no claiming from my insurance. Policy coverage and plan benefit i have no idea. No theft coverage. Payment i do through the cash.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The IFFCO TOKIO GENERAL INSURANCE has insured my two wheeler and I have got the vehicle which has the insurance of good plan benefits and the better coverage with it. I have paid Rs,1200 to get this policy. I would say it is a god service which we get from the IFFCO TOKIO GENERAL INSURANCE company.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 11, 2018
    • Iffco Tokio Two Wheeler Insurance
      "IFFCO TOKIO insurance for Two Wheeler"
      0.5 3.0/5 "Satisfactory"
      I have taken a two Wheeler insurance from IFFCO TOKIO GENERAL INSURANCE. The annual premium for the insurance policy is 1800. There is no claim experience.The policy includes the general benefits for the policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 29, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I am renewing the two wheeler insurance policy from the iffco tokio for the past 3 years. This is the 3rd year I am renewing the insurance policy from the Iffco tokio . I don't have any claim experience from this policy. This policy has good benefits in it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Average service"
      0.5 2.0/5 "Expected more"
      I have got the two wheeler insurance policy from the IFFCO TOKIO around 2 years ago. I have paid Rs, 1800 to get this policy from the Iffco tokio and this policy has the tenure of 2years. The customer support service and the response is good here, and they won't give the intimations to renew the policy on time.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 18, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with IFFCO TOKYO from last 4-5 years, i do not have claim experience so far with this insurance policy. A premium of Rs 1200-1500 has to be paid for this insurance and i am happy with the coverage value of this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a two wheeler insurance with IFFCO TOKYO from more than 5 years, the coverage value of this insurance policy is satisfactory. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 1000 every year for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have recently taken a two wheeler insurance from IFFCO TOKYO 1 month back, i am happy with the coverage value of this insurance and i have not claimed anything so far from this insuranc. I pay a premium of Rs 1200 for this insurance policy.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 16, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 2 years and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 1700 for this insurance. I do not have claim experience so far with this insurance and i am happy with the coverage value.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Apr 06, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a two wheeler insurance with IFFCO TOKYO from last 1 year and it is a good policy to use. This policy has to be renewed every year and i pay a premium of Rs 1900 for this insurance. I do not have claim experience so far with this insurance and i am happy with the coverage of this policy.
      Was this review helpful? 0
      , surat
      Reviewed on Mar 29, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken Two wheeler insurance with Iffco tokio.The premium amount is 1600 per annum,I get a good policy coverage amount,i have no claim experience with them till date.This was taken two years ago.I make payments by cash.customer service is good.
      Was this review helpful? 0
      , chennai
      Reviewed on Mar 07, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 3 years and it is one of the good policy to use. This policy has to be renewed every year and i pay a premium of Rs 1200 for this insurance. I do not have claim experience so far with this insurance. I have a coverage of 60-70% which is satisfactory.
      Was this review helpful? 0
      , thane
      Reviewed on Mar 07, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      I had a bike insurance with Iffco Tokio and it was suggested by the dealer at the time of bike purchase. The customer service and response was good. I don't have any claim experience so far. They offered a good benefits. I had paid around Rs.1300 or 1500 to purchase this insurance.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken Two wheeler Insurance with Iffco Tokyo,the premium amount is 900 in year,i make online payments.The modal of my tow wheeler is 2009 TVS.I have been holding the insurance from last 2-3 years,The policy coverage amount is one lakhs.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with Iffco Tokyo from last 2 years and it is a good policy to use. This policy has to be renewed every year and i pay a premium of Rs 1200 for this insurance. I do not have claim experience so far with this insurance and i am happy with the coverage of this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good"
      0.5 5.0/5 "Blown Away!"
      My friend suggested the two wheeler insurance with Iffco Tokio so I have gone for it through online. I have paid 1150 rupees for one year to purchase this insurance. The process was immediate. I got a proper response from the customer support.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 20, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken Two wheeler insurance with Iffco tokio,the premium amount is 1200,i have no claim experience till date with them.I have Honda,Activa.The policy coverage amount is 36,000,i pay it through online.The executives are great in responding to the customers.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 13, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Average"
      0.5 3.0/5 "Satisfactory"
      I have two wheeler, which got insured with the Iffco tokio general insurance company. I would like to say that the customer service is not yet experienced. Coverage value is okay one for me with the Iffco tokio general insurance company.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 02, 2018
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