Insurance is like a spare tyre. You may not require it, but not having one is not an option.
Insurance is like a spare tyre. You may not require it, but not having one is not an option.
  • IFFCO Tokio Two Wheeler Insurance Claim Process

     4.0 / 5.0   by 133 users
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    Plan Benefits

    Policy Coverage

    Customer Service

    Claim Experience

    Iffco Tokio two-wheeler insurance policy offers comprehensive cover to the policyholders in addition to other benefits like cashless claim facility and No Claim Bonus Transfer. Iffco Tokio offers 24/7 claim settlement facility and assistance online. Not only that, the cashless claim settlement garages across India will offer utmost convenience to the policyholders.

    To file a two wheeler insurance claim with Iffco Tokio, just follow the steps described below.

    IFFCO Tokio Claim Policy

    • Any loss or damage should be reported immediately to the insurer on receipt of which the insurer will forward a claim form.
    • You must submit the duly filled claim form with an estimate of loss and damage.
    • Iffco Tokio will arrange for an inspection to survey the damage. In case of major damages, a specialist surveyor is deputed to assess the loss.
    • The policyholder must submit the necessary documents to substantiate the nature and extent of loss.
    • The claim is settled on agreement of an amount between the insured and the insurer.
    • Any accident involving third parties must be reported immediately to the insurers.
    • Without the approval of the insurers, no claim should be admitted or a compromise should be arrived at.
    • Accidents involving third parties should also be immediately reported to the police.

    Documents required to file a Claim

    • Photocopy of RC, policy and the driving license
    • Duly filled claims form
    • Repair invoice
    • Satisfaction letter (for cashless payment)
    • FIR, if required

    In case of an Accident

    • Notify the accident by calling Iffco Tokio’s toll free number.
    • In case of a major accident, the case should be reported before the vehicle is moved from the place of accident so that the insurers can do a spot inspection.
    • After damage assessment, the vehicle may be moved to an authorized workshop for estimation of repair costs.
    • Upon receiving the completed claims form and an estimate of repairs, the insurers will arrange for a survey and the cost of repair will be ascertained.
    • Driving license, RC will be verified and the insurers will also make sure that a duly licensed person drove the vehicle at the time of accident.
    • After the above procedure is completed, the garage will carry out the repairs and the insurer may settle the bills directly or reimburse the insured.

    In case of Own Damage Claim

    • In the event of a mishap, contact the nearest police station immediately and file a FIR if need be.
    • Inform Iffco Tokio about the loss or accident and submit a completely filled claims form.
    • Contact Iffco Tokio for any information regarding the cashless facility.
    • All damage and loss will be surveyed by a qualified assessor or surveyor and the claims will only be decided after the process.

    In case of Theft Claim

    • If your vehicle is stolen, file a FIR with the nearest police station.
    • Notify Iffco Tokio as soon as possible and provide all details of your vehicle along with the FIR.
    • It is also necessary to notify your RTO about the theft.
    • If your vehicle is discovered, the insurer will offer compensation on damages and stolen items. If your two-wheeler is not recovered, police will have to provide a Non traceable certificate and court has to offer the final report.
    Two Wheeler Insurance Online How to file a Claim?

    You can contact Iffco Tokio customer care through the customer care number. You can also get 24/7 claims assistance online. Alternatively, you can also visit any of the physical branch to get assistance regarding the claims.

    IFFCO Tokio Two Wheeler Insurance Claim Process Reviews

  • Page 1 of 7 1 2 3 4 5
    • Iffco Tokio Two Wheeler Insurance
      "Nice"
      0.5 3.5/5 "Pretty good"
      I have insured my two wheeler loan with the Iffco tokio general insurance company. I would like to say that the customer service is good one for me with them and there are no issues on it. Coverage value is fine one for me with them till now.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 15, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Low premium with good benefits"
      0.5 5.0/5 "Blown Away!"
      I chosen IFFCO TOKIO because premium is less but they providing good policy cover compared to other insurance company. I have received policy copy on time, but I haven't received the hard copy. Iffco Tokio is providing 80% of benefit on bike.
      Was this review helpful? 1
      , bangalore
      Reviewed on Dec 13, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 3 years and it is a good insurance policy to use. This policy has to be renewed every year and i pay a premium of Rs 900 by cash and on annual basis. I do not have claim experience with this insurance so far. I am happy with the coverage of this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 11, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I have got the Iffco tokio 2 wheeler insurance around 2 years 3 years ago. The customer support is good with the Iffco tokio they give reminders to renew the policy. I paid around Rs,1425 to renew the policy. The policy has the validity up to 1year. I never had any claim experience with the policy. I own a pulsar 180CC.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 11, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 2 years and it is a very good insurance policy to use. This policy has to be renewed every year and i make my payments online. I have a claim experience and the claim amount was 25%. I am also satisfied with the coverage amount and the overall service was good.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 09, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insurance with IFFCO TOKYO from last 4-5 years and it is a good policy to use overall. This policy has to be renewed every year and the premium amount is very nominal. I do not have claim experience so far with this insurance. I am satisfied with the coverage and benefits of this policy.
      Was this review helpful? 0
      , new delhi
      Reviewed on Dec 09, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 4-5 months and it is a very good insurance policy to use. The services are good in this policy and the coverage amount is fine when compared to other insurance companies. I do not have claim experience with this insurance and i am overall satisfied with this insurance policy.
      Was this review helpful? 1
      , visakhapatnam
      Reviewed on Dec 07, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Average service"
      0.5 4.0/5 "Great!"
      I have the Iffco Tokio 2 wheeler insurance policy for my bike and I got this policy very recently. The customer support is good with the Iffco tokio general insurance. I paid Rs,1300 to renew the policy with the Iffco tokio . I never had any claim experience with this policy .
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 07, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good policy"
      0.5 3.5/5 "Pretty good"
      My two wheeler insurance was taken with Iffco Tokio before 2 years. It was suggested by the dealer, it is comfortable and the process also faster so I had continued. The policy coverage and plan benefits are good. During renewal I pay between Rs.1200 to 1300 through cash or net banking. The payment option was convenient. The customer service was good.
      Was this review helpful? 0
      , madurai
      Reviewed on Dec 06, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 7 years and it is a good policy to use. This policy has to be renewed every year and i pay my premium on annual basis. I do not have claim experience so far. Customer service is good and they are very helpful. Coverage and benefits are also good in this insurance policy.
      Was this review helpful? 1
      , new delhi
      Reviewed on Dec 05, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good coverage"
      0.5 4.0/5 "Great!"
      The experience with this 2 wheeler Insurance provider has been good good. I got Bike from a Showroom and they by themselves got me this Insurance. The coverage offered by them is quite good. For the premium they take, it's a pretty good insurance that is been provided.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Nov 29, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Its Good"
      0.5 4.0/5 "Great!"
      IFFCO TOKIYA has the premium of Rs. 1050 for the two wheeler insurance, I have TVS Scooty pep, they are providing 100% of cover on bike value. I have received the policy copy on time. If I have any queries I could reach their toll help line number.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 28, 2017
    • Iffco Tokio Two Wheeler Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance service with iffco Tokyo and the payments where generally through cheques and I was paying a premium amount of 1050 and the staffs are good. The customer service was prompt for my tvs scooty two wheeler insurance service,it was a good experience with iffco Tokyo two wheeler insurance service.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 28, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Coverage is decent"
      0.5 3.0/5 "Satisfactory"
      I have taken IFFCO Tokio 2 Wheeler Insurance a while ago and it was a default insurance offered by the Bike seller itself. The Insurance has good benefits and policy coverage at low premium. I don't have any claim experience with them for me to comment more about it.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 25, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance at affordable price"
      0.5 5.0/5 "Blown Away!"
      I have chosen Iffco Tokio because of higher IDV(Insured Declared Value) at lower premium. I pay 800 rupees yearly for my insurance. I make the payment through online payment gateway. The plan benefits and policy coverage are pretty good. The customer service is also good.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 23, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good Insurance to hold"
      0.5 5.0/5 "Blown Away!"
      I have a two wheeler insurance with IFFCO TOKIO GENERAL INSURANCE. I have been using this two wheeler insurance for almost 1 years and renewing it this year also. I pay Rs. 5000 for every 3 years. Till now I didn't have any claim experience with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance "
      0.5 4.0/5 "Great!"
      I have taken Two Wheeler insurance with IFFO general insurance.The premium amount is Rs 1500 paid through online annually, they keep sending alerts to the customer before due date.Net banking is very convenient to make payment.The customer service do respond on time.
      Was this review helpful? 0
      , angul
      Reviewed on Nov 15, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Above average"
      0.5 3.0/5 "Satisfactory"
      My insurance is with Iffco Tokio from 2009. It was online transaction but I am happy with their service. There is no need to interact with the customer card and I never contacted. The payment done by net banking. There is no claim experience. The plan benefits and policy coverage was above average.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 15, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Average Two wheeler insurance"
      0.5 3.5/5 "Pretty good"
      TVS credit gave me two wheeler insurance from Iffco Tokio, I paid the premium around Rs. 1500 it has tenure of one year. They gave me coverage near about 80% for my TVS Victor bike. I felt their benefit of the policy is low, they need to work on it.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 13, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good Protection for Two wheeler"
      0.5 4.0/5 "Great!"
      I paid the premium around Rs.1300 for Iffco Tokio two wheeler insurance. I have Honda Unicorn worth Rs. 76,000. They are providing 80% of policy coverage on the two wheeler. They have good online payment option and I could track my insurance details through their site.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 13, 2017
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