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  • IFFCO Tokio Two Wheeler Insurance Claim Process

     4.0 / 5.0   by 119 users
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    Plan Benefits

    Policy Coverage

    Customer Service

    Claim Experience

    Iffco Tokio two-wheeler insurance policy offers comprehensive cover to the policyholders in addition to other benefits like cashless claim facility and No Claim Bonus Transfer. Iffco Tokio offers 24/7 claim settlement facility and assistance online. Not only that, the cashless claim settlement garages across India will offer utmost convenience to the policyholders.

    To file a two wheeler insurance claim with Iffco Tokio, just follow the steps described below.

    IFFCO Tokio Claim Policy

    • Any loss or damage should be reported immediately to the insurer on receipt of which the insurer will forward a claim form.
    • You must submit the duly filled claim form with an estimate of loss and damage.
    • Iffco Tokio will arrange for an inspection to survey the damage. In case of major damages, a specialist surveyor is deputed to assess the loss.
    • The policyholder must submit the necessary documents to substantiate the nature and extent of loss.
    • The claim is settled on agreement of an amount between the insured and the insurer.
    • Any accident involving third parties must be reported immediately to the insurers.
    • Without the approval of the insurers, no claim should be admitted or a compromise should be arrived at.
    • Accidents involving third parties should also be immediately reported to the police.

    Documents required to file a Claim

    • Photocopy of RC, policy and the driving license
    • Duly filled claims form
    • Repair invoice
    • Satisfaction letter (for cashless payment)
    • FIR, if required

    In case of an Accident

    • Notify the accident by calling Iffco Tokio’s toll free number.
    • In case of a major accident, the case should be reported before the vehicle is moved from the place of accident so that the insurers can do a spot inspection.
    • After damage assessment, the vehicle may be moved to an authorized workshop for estimation of repair costs.
    • Upon receiving the completed claims form and an estimate of repairs, the insurers will arrange for a survey and the cost of repair will be ascertained.
    • Driving license, RC will be verified and the insurers will also make sure that a duly licensed person drove the vehicle at the time of accident.
    • After the above procedure is completed, the garage will carry out the repairs and the insurer may settle the bills directly or reimburse the insured.

    In case of Own Damage Claim

    • In the event of a mishap, contact the nearest police station immediately and file a FIR if need be.
    • Inform Iffco Tokio about the loss or accident and submit a completely filled claims form.
    • Contact Iffco Tokio for any information regarding the cashless facility.
    • All damage and loss will be surveyed by a qualified assessor or surveyor and the claims will only be decided after the process.

    In case of Theft Claim

    • If your vehicle is stolen, file a FIR with the nearest police station.
    • Notify Iffco Tokio as soon as possible and provide all details of your vehicle along with the FIR.
    • It is also necessary to notify your RTO about the theft.
    • If your vehicle is discovered, the insurer will offer compensation on damages and stolen items. If your two-wheeler is not recovered, police will have to provide a Non traceable certificate and court has to offer the final report.
    Two Wheeler Insurance Online How to file a Claim?

    You can contact Iffco Tokio customer care through the customer care number. You can also get 24/7 claims assistance online. Alternatively, you can also visit any of the physical branch to get assistance regarding the claims.

    IFFCO Tokio Two Wheeler Insurance Claim Process Reviews

  • Page 1 of 6 1 2 3 4 5
    • Iffco Tokio Two Wheeler Insurance
      "Good Insurance to hold"
      0.5 5.0/5 "Blown Away!"
      I have a two wheeler insurance with IFFCO TOKIO GENERAL INSURANCE. I have been using this two wheeler insurance for almost 1 years and renewing it this year also. I pay Rs. 5000 for every 3 years. Till now I didn't have any claim experience with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 18, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance "
      0.5 4.0/5 "Great!"
      I have taken Two Wheeler insurance with IFFO general insurance.The premium amount is Rs 1500 paid through online annually, they keep sending alerts to the customer before due date.Net banking is very convenient to make payment.The customer service do respond on time.
      Was this review helpful? 0
      , angul
      Reviewed on Nov 15, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Above average"
      0.5 3.0/5 "Satisfactory"
      My insurance is with Iffco Tokio from 2009. It was online transaction but I am happy with their service. There is no need to interact with the customer card and I never contacted. The payment done by net banking. There is no claim experience. The plan benefits and policy coverage was above average.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 15, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Average Two wheeler insurance"
      0.5 3.5/5 "Pretty good"
      TVS credit gave me two wheeler insurance from Iffco Tokio, I paid the premium around Rs. 1500 it has tenure of one year. They gave me coverage near about 80% for my TVS Victor bike. I felt their benefit of the policy is low, they need to work on it.
      Was this review helpful? 0
      , new delhi
      Reviewed on Nov 13, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good Protection for Two wheeler"
      0.5 4.0/5 "Great!"
      I paid the premium around Rs.1300 for Iffco Tokio two wheeler insurance. I have Honda Unicorn worth Rs. 76,000. They are providing 80% of policy coverage on the two wheeler. They have good online payment option and I could track my insurance details through their site.
      Was this review helpful? 0
      , chennai
      Reviewed on Nov 13, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Two wheeler insurance"
      0.5 4.0/5 "Great!"
      IFFCO TOKYO two wheeler insurance is very good, also the premium amount is also okay . I had opted for this insurance through direct agency also the policy terms and conditions were explain in detail, not required to recommend as almost everyone is using it and as per my knowledge it is very much useful.
      Was this review helpful? 0
      , bangalore
      Reviewed on Nov 11, 2017
    • Iffco Tokio Two Wheeler Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken a two wheeler insurance with IFCO TOKIO directly from the showroom and yearly I am paying around 2k as a renewal amount and the payments will be payed through online it was totally good experience with IFCO TOKIO for my life insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 11, 2017
    • Iffco Tokio Two Wheeler Insurance
      "GOOD SERVICE"
      0.5 4.0/5 "Great!"
      I have taken the service directly from the showroom and the documents part was very easy with IFCO TOKIO I have submitted it directly to the showroom and the payments where through online it was good experience with IFCO TOKIO for my two wheeler insurance service.
      Was this review helpful? 0
      , mumbai
      Reviewed on Nov 08, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good"
      0.5 4.0/5 "Great!"
      I have insured my two wheeler with the Iffco tokio general insurance company and the premium is 800 Rupees, also am really satisfied with the coverage for my two wheeler and I have not faced any claims with them till now.
      Was this review helpful? 0
      , goa
      Reviewed on Oct 17, 2017
    • Iffco Tokio Two Wheeler Insurance
      "GOOD SERVICE"
      0.5 5.0/5 "Blown Away!"
      I had some problem with the insurance people later fixed it somehow,No claim experience till yet, yearly I pay 1435 as a premium. the premium is little high I am holding this insurance for so many years and I did not get any benefits till date and this insurance was taken so planning to change in future.
      Was this review helpful? 0
      , chennai
      Reviewed on Oct 09, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good insurance"
      0.5 5.0/5 "Blown Away!"
      From IFFCO TOKIO GENERAL INSURANCE i have taken a two wheeler insurance. The premium amount is 1000 rupees yearly. The provide cashless or reimbursement for accidental coverage only for the damaged parts. And after one year if we want to continue the insurance then we can renew it and the renewal charge keeps on changing every year April.
      Was this review helpful? 0
      , thane
      Reviewed on Oct 08, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Good policy"
      0.5 4.0/5 "Great!"
      From 2010 I have started having the 2 wheeler insurance policy with Iffco tokio. I never had any claim experience with this policy. I paid around Rs.1000 to renew the policy last year. The plan benefits and the coverage is good here. They sent the reminders to renew the policy on time.
      Was this review helpful? 0
      , greater noida
      Reviewed on Oct 07, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Need to improve on online transaction"
      0.5 5.0/5 "Blown Away!"
      Last time I paid Rs. 750 as a premium after GST now they increased the premium around Rs.1000 it has tenure of one year. I don't have any claim experience but they gives 100% of coverage on the bike value. Their online feature of Iffco Tokio should be improved.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Oct 03, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Best policy to use"
      0.5 5.0/5 "Blown Away!"
      I use the Iffco tokio Two wheeler insurance policy for 4 years. I paid around Rs.1500 to renew the policy this year. The customer service is good with Iffco tokio, because they sent me the reminders on time to renew the policy. I never had any claim experience so far. The plan benefits and the coverage is good with this policy.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Sep 23, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Very Good"
      0.5 4.0/5 "Great!"
      I have insured my two wheeler with the Iffco tokio general insurance company and am using it from the last six years of time. Response is good one with them and their customer service is good one. Policy coverage value is also fine one with them.
      Was this review helpful? 0
      , kottayam
      Reviewed on Sep 22, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Its Good"
      0.5 4.0/5 "Great!"
      I paid the yearly premium of Rs.1500, it has the tenure of one year, they gave me the policy coverage around 60,000. I have unicorn 160 bike worth Rs. 90,000. IFFCO TOKIO gives good cover for my Bike. Therefore I am quite satisfied with their coverage.
      Was this review helpful? 0
      , khammam
      Reviewed on Sep 21, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Need to improve"
      0.5 2.0/5 "Expected more"
      I have two wheeler, which got insured with the Iffco tokio general insurance company. I would like to say that the premium value was a nominal one with the Iffco tokio general insurance company and I have not faced any claims with them till now.
      Was this review helpful? 0
      , pune
      Reviewed on Sep 21, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Policy amount should be improvised"
      0.5 3.0/5 "Satisfactory"
      From IFFCO TOKIO GENERAL INSURANCE i have taken a two wheeler insurance.As that was mandatory i taken that insurance from IFFCO TOKIO. We need to pay 1200 per year. Through collection agent i will make the payment. Other than that i am not aware about their benefit and all.
      Was this review helpful? 0
      , kanchipuram
      Reviewed on Sep 06, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Excellent"
      0.5 4.0/5 "Great!"
      I have insured my two wheeler with the Iffco tokio general insurance company and the services are good one. Response is really fine one for me and the coverage value is around 50000 Rupees, also I have not faced any claims with them till now. Response is also good one for me.
      Was this review helpful? 0
      , bangalore
      Reviewed on Aug 28, 2017
    • Iffco Tokio Two Wheeler Insurance
      "Very good policy"
      0.5 5.0/5 "Blown Away!"
      I am renewing my 2wheeler insurance policy with Iffco tokio for about 2 years. I paid Rs.1800 to renew my policy last time. The customer service is good with Iffco tokio, because they use to sent remainders to renew the policy before the due date. The policy coverage's are good with this policy. I am happy to have a insurance with Iffco tokio general insurance company.
      Was this review helpful? 0
      , berhampur
      Reviewed on Aug 10, 2017
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