Insurance is like a spare tyre. You may not require it, but not having one is not an option.
  • IFFCO Tokio Two Wheeler Insurance

     4.0 / 5.0   by 176 users
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    Fees & Charges

    Promised Interest Rate

    Plan Benefits

    Policy Coverage

    Customer Service

    Claim Experience

    Responsiveness

    Incorporated on 4th December 2000, IFFCO Tokio General Insurance works with an aim of providing impeccable customer satisfaction, complete transparency and swift service. One of the leading organisations in the insurance industry, it is a joint venture between the Indian Farmers Fertilizer Cooperative (IFFCO) and its associates and Tokio Marine and Nichido Fire Group. The latter boasts of being the largest listed insurance group in Japan. IFFCO Tokio provides a wide array for insurance products like Motor, Household, Travel, and Personal Accident.


    Key Benefits Of IFFCO Tokio Two Wheeler Insurance

    01
    02
    03
    04
    Cashless Claim Networks

    Cashless Claim Networks

    Cashless claim service available at authorised network garages across India.

    Discounts

    Discounts

    No Claim Bonus worth 50% of the premium will be provided.

    Accidental Cover

    Accidental Cover

    Policyholders can get coverage of up to Rs. 1 lakh as personal accident cover.

    Online Renewal

    Online Renewal

    When the policy is about to expire, policyholders can renew it online.


    Add-on Covers For IFFCO Tokio Two Wheeler Insurance

    01
    Third Party Cover

    Third Party Cover

    Maximum cover for third-party property damage will be Rs. 1,00,000 in the case of two-wheelers.


    Inclusions And Exclusions In IFFCO Tokio Two Wheeler Insurance

    01
    02
    Inclusion

    Inclusion

    Loss or damage to the insured vehicle due to fire / earthquake / flood / cyclone

    Exclusion

    Exclusion

    Damage by a person driving under the influence of liquor / alcohol / drugs


    Not only are Indian roads are infamous for being rickety, but are also notorious for unruly traffic. Under these circumstances, two wheelers are extremely prone to accidents and many other risks. IFFCO Tokio is known for providing reliable and comprehensive insurance services to protect your two wheeler from a host of dangers, unforeseen circumstances and accidents.

    Features and Benefits of IFFCo Tokio Bike Insurance

    Insuring your two wheeler with IFFCO Tokio entitles you to enjoy a host of benefits. The policy has multiple interesting features, as well. They have been listed below.

    • Cashless claim facility is available at IFFCO Tokio’s Cashless Garage Network (CGN), across the country.
    • If you have not made any claim during the vehicle’s policy period, you are eligible to enjoy a No Claim Bonus (NCB). NCB is offered on renewal of the insurance policy, and is allowed only if the policy is renewed within 90 days of the expiry of the initial policy. The discount can go even up to 50%.
    • On shifting your two wheeler insurance policy from any other company to IFFCO Tokio General Insurance, you can transfer NCB with its full benefits. The discount rate remains the same, but this is subject to valid evidence; substantiating the fact that you are entitled to NCB from your previous insurer. The following documents can be furnished for this purpose –
      • Renewal notice
      • NCB Declaration
      • Letter confirming the NCB entitlement. This needs to come from the previous insurer.

    IFFCO Tokio Two Wheeler Insurance Policy Coverages

    Iffco Tokio Two Wheeler Insurance Coverage
    • Personal accident cover: Personal accident cover of Rs. 1 lakh is provided for individual owner driver of the insured bike/scooter. Any accident caused while traveling in, mounting or dismounting from the vehicle is covered under this policy. There is also an option for choosing a personal accident cover for the pillion rider.
    • Loss or damage of two wheeler caused due to natural and manmade calamities. These natural calamities include fire, explosion, self-ignition, cyclone, landslide, inundation, hailstorm, frost, lightning, earthquake, typhoon, flood, storm, hurricane and tempest. Manmade Calamities eligible for the coverage include riot, theft, burglary, strike, malicious act, damage caused in transit and accident caused due to external means.
    • Third party legal liability: This protects your two wheeler against legal liability arising due to accidental damages, damage caused to the property of third party and permanent injury/ death of a person.

    Exclusions in Iffco Tokio Two Wheeler Insurance

    Iffco Tokio offers a comprehensive insurance policy for two-wheelers with extensive protection for personal accidents, loss or damages to vehicles and third party legal liability coverage. The company also provides a hassle-free application and renewal process on its web portal. Iffco Tokio customers can make both cashless and reimbursement claims via the portal and also enjoy benefits like No-claim bonus and 24/7 claim settlement assistance services.

    The following are not covered by an Iffco Tokio two-wheeler insurance policy.

    • Any loss, damage or legal liability occurring outside the geographical area of the policy.
    • Claims occurring from contractual liability.
    • Any loss, damage or legal liability sustained if the vehicle is not being used within the limitation of usage.
    • Loss, damage or legal liability occurring because the vehicle has not been driven by the person specified in the driver’s clause.
    • Damages to property or any expenses arising from the damage along with any consequential loss.
    • Loss or damages occurring directly or indirectly from ionizing radiation or contamination by radioactive nuclear fuel or from nuclear waste as a result of combustion of nuclear fuel.
    • Loss or damages attributed to the materials used in nuclear weapons.
    • Loss, damage or legal liability arising from or in connection with War, Invasions or War related operations like Civil War, Rebellion, Mutiny, or usurped power occurrences.

    Calculation of IFFCO Tokio Two Wheeler Insurance Depreciation

    Insurance companies calculate the value of the vehicle or two-wheeler, in order to judge the amount to be paid as premium. This valuation is called IDV or Insured Depreciation Value and it is very important since the insurance company pays out this specific valuation amount to the policyholder, as coverage, if there is a theft or complete loss of his/her insured vehicle.

    IFFCO Tokio calculates the Depreciation of a Two-Wheeler in the following manner:

    In case of a deduction for depreciation of the vehicle, the following rates are applicable in terms of parts replaced:

    Rubber, plastic or nylon parts, as well as tyres, batteries, tubes and air bags

    50%

    Parts made of glass

    Nil

    Components made of fiberglass

    30%

    The rate of depreciation applicable for all other parts such as wooden parts, etc., based on the age of the two-wheeler, will be as follows:

    • If the vehicle is less than 6 months old, depreciation is not applicable.
    • If the vehicle is more than 6 months old but is not over 1 year old, then the depreciation applicable is 5%.
    • If the vehicle is more than 1 year but is not over 2 years of age, then the depreciation applicable is 10%.
    • If the vehicle is more than 2 years old but is not over 3 years of age, then the depreciation applicable is 15%.
    • If the vehicle is more than 3 years old but is not over 4 years of age, then the depreciation applicable is 25%.
    • If the vehicle is more than 4 years but is not over 5 years of age, then the depreciation applicable is 35%.
    • If the vehicle is more than 5 years but is not over 10 years old, then the depreciation applicable is 40%.
    • If the vehicle is over 10 years of age (since manufacture), then the depreciation applicable on it is 50%.

    IFFCO Tokio Two Wheeler Insurance Renewal Process

    IFFCO Tokio General Insurance Company lets you purchase and renew two wheeler insurance policies online online and offline in a hassle free manner. If you’re an existing customer of this insurer or hold an insurance from another company, contemplating on switching over, it can be done in easy steps. Renewing online is highly recommended as it saves oodles of time and resources.

    For offline renewals, visit the nearest office in your locality at least 10 days before the expiration date. Carry a copy of your ID proof, the original/copy policy document and your two wheeler.

    Online Renewal Procedure

    Before initiating the renewal process, ensure you keep handy, a copy of the existing insurance policy, contact and bank details. Log onto the web portal of IFFCO Tokio and use the Buy/Renew Online button to proceed with the renewal. When this button is clicked, the page redirects to a window where you’re required to enter the details below.

    • Policy/Cover note number
    • Vehicle Registration Number
    • Mobile Number
    • E mail Id(Optional)

    After clicking “Search”, your policy details would populate. Follow the instructions thereafter to complete the renewal procedure.

    Renewal for policy provided by a different insurer can also be done on the same page. This procedure requires details of the vehicle, policy information, etc and will take a few more minutes as compared to renewal of the policy issued by IFFCO Tokio. You can also receive a “Quote” to compare the premium and benefits with the existing policy.

    Benefits of Online Renewal

    • Little paperwork is required since the details of your existing policy is automatically retrieved.
    • Saves time as you don’t have to visit the branch. A copy of new policy is instantly available for reference.
    • The customer can apply various discounts (if eligible) such as No Claim Bonus (NCB), Voluntary Excess and AAI(Automobile Association of india).

    Types of Discounts

    1. No Claim Bonus: A discount provided on the premium amount for claim free year(s). If you do not make a claim during the policy term, a discount (as high as 50%) is provided during the renewal for next year. The NCB percentage builds over years and is transferrable from one insurer to another. Read the benefits section further information.
    2. Voluntary Excess:A fixed percentage of the claim you’re required to pay, whilst the larger chunk is settled by the insurer. By Increasing your voluntary excess value (in slabs), a discount is provided on the premium at the time of renewal.
    3. Members of AAI (Automobile Association of India):If you’re a member of any of the registered Automobile Associations, a discount of 5 %(Maximum of Rs.50) on the Own Damage premium is provided.

    Documents Required for an IFFCO TOKIO Claim Settlement:

    There are two types of claims that insurance companies encounter. Below are the two scenarios and the list of documents required for each of these cases.

    Accident Claim:

    • If the policyholder is claiming insurance for an accident, the documents they need to provide include:
    • Proof of insurance: A copy of the policy or the cover a reimbursement is claimed under.
    • A copy of the driver’s license—to be submitted with the original—of the person riding the bike at the time of accident.
    • An estimate of the total repair costs by a garage where the bike is sent for repairs.
    • Repair bill and payment receipt once the vehicle is refurbished.
    • Documents that are specified in the AML guidelines.
    • Police FIR in case of third party property damage, death, or injury.

    Additional documents for theft claim:

    • Original policy document.
    • Original copy of registration certificate and tax payment receipt.
    • Previous insurance details: policy number, name of insurance company, and policy duration.
    • FIR and Final Investigation Report.
    • Form 28, 29, and 30 signed by the insured and Form 35 signed by the financer.
    • Subrogation letter.
    • A consent form of the claim settlement amount agreed between the policyholder and the financier.
    • Documents as suggested by AML guidelines.
    • NOC by financier, if the claims are to be settled against your name.
    • Acknowledge copy of letter sent to RTO intimating them about the theft.
    • Keys, service booklets, and original invoice and a non-repossession letter from financier.

    Cancellation of IFFCO Tokio Two-Wheeler Insurance

    IFFCO Tokio Two-Wheeler Insurance also has a cancellation policy in place, which lets both the company and the policyholder cancel the policy. Let’s see how both of these processes work:

    Cancellation by the Company:

    At any point during the insurance policy term, the insurer—IFFCO TOKIO in this case—has the right to cancel the policy. To do this though, the company will need to send the policyholder a seven day notice. In such a case, the firm will return any premium paid by deducting the amount based on pro-rata for the number of days the policy has been in force. The company will also deduct the short term rates from the premium before returning the amount to the policyholder.

    Cancellation by the Policyholder:

    Although a direct cancellation of the policy is not possible, a policyholder can however get a cancellation if they can show that they own another two-wheeler insurance policy. This situation only ever arises when the vehicle’s ownership is transferred to a different individual. To start with a cancellation, an individual either need to call the IFFCO Tokio’s Toll Free Number or generate a service request.

    IFFCO Tokio Premium Calculator

    You can calculate the premium to be paid on your insurance by using the IFFCO Tokio Premium Calculator online by filling in the following details of your vehicle:

    • Policy Type
    • Registration state
    • Registration city
    • Manufacturer of the vehicle
    • Model of the vehicle
    • Model variant
    • Cubic capacity (CC) of the vehicle
    • Seating capacity
    • Insurance type
    • Manufacturing year of the vehicle
    • Date of first registration
    • policy period
    • Policy inspection date
    • Email Id
    • Mobile Number

    Once you enter all the above details in the form, you choose from the add-on covers available. You can also avail certain discounts if you are a member of Automobile Association of India (AAI). After all these details are entered, you can click ‘Calculate Premium’ to obtain the results. Further, if you wish to buy the policy, you may enter your personal details and make the payment.

    IFFCO Tokio Customer Care Contact Number (Toll Free)

    Insurance seekers may avail on-call assistance related to any issues or concerns related with purchase, renewal, claim settlement, and more by calling on the phone number mentioned-below: 1800-103-5499

    Alternatively you can also call: (0124) 428 5499

    IFFCO Tokio Customer Care Email Address:

    To get detailed information on the insurance products offered by IFFCO Tokio or to get assistance with any queries or concerns related to purchase, renewal, and more, you may send an email at: websupport@iffcotokio.co.in

    Visit The Nearest IFFCO Tokio Branch

    You may locate your nearest IFFCO Tokio branch office through the branch locater on the website and personally visit the office to get your issues resolved.

    Corporate Office

    IFFCO Tower,

    Plot No. 3, Sector 29, Gurgaon -122001

    Haryana(India)

    Frequently Asked Questions (FAQs)

    Can I buy IFFCO Tokio two wheeler insurance online?

    Yes, IFFCO Tokio encourages customers to buy insurance online to increase their convenience. You can download the motorcycle insurance form from the company’s official website, and fill it up duly to apply for the insurance.

    What are the benefits of applying for IFFCO Tokio motor insurance, online?

    An IFFCO Tokio customer can enjoy the following benefits by applying for motor insurance online -

    • Quick approval
    • Minimal and easy documentation
    • Enables you to analyse the best policies and understand its terms and conditions
    • Easy insurance policy renewal for online customers
    Does IFFCO Tokio two wheeler insurance policy cover accidents and damages caused outside the geographical area of the policy registration?

    No, IFFCO Tokio is not liable to cover any accident, damage or loss caused outside the geographical boundaries of the policy registration.

    Does IFFCO Tokio two wheeler insurance provide cashless claim policy?

    Yes, to ensure maximum convenience of customers, the cashless network of IFFCO Tokio two-wheeler insurance across India, provides easy claims settlement assistance services. Customers and choose their preferred mode of payment (online and offline) and enjoy the hassle-free facilities.

    Can a policyholder get cashless facility under IFFCO TOKIO?

    Yes. IFFCO-TOKIO actually has an extensive cashless service centres under its network. To make use of this, a policyholder needs to find one close to their location and get their vehicle serviced there. Also, the policyholder needs to alert the company of the same before going through with this.

    Can I cancel the IFFCO TOKIO Bike Insurance Policy?

    IFFCO Tokio technically doesn’t allow a policyholder to cancel their policy. However, it is possible if they provide sufficient proof that they already have an existing insurance policy to begin with.

    This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

    IFFCO Tokio Bike Insurance Reviews

  • Page 1 of 9 1 2 3 4 5
    • Iffco Tokio Two Wheeler Insurance
      "Average"
      0.5 2.0/5 "Expected more"
      I took a two wheeler insurance with Iffco Tokio. I am not satisfied with the service and benefits. I have contacted the customer support many times but there was no proper response. The claim experience is not good. I met an accident and the repairing charges of 6K but they have refunded me 2K. I paid 2200 rupees to purchase the policy for a year.
      Was this review helpful? 0
      , chandigarh
      Reviewed on Nov 10, 2018
    • Iffco Tokio Two Wheeler Insurance
      "GOOD"
      0.5 5.0/5 "Blown Away!"
      I am using the two wheeler policy through the IFFCO TOKIO GENERAL INSURANCE from past 2012 but i have faced with none of the issues with this policy because it is a user friendly policy to use. I have not experienced with the claim with this policy.
      Was this review helpful? 1
      , chennai
      Reviewed on Nov 04, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been taking my Two wheeler insurance with IFFCO TOKIO GENERAL INSURANCE, i am not aware about the policy like i just wanted insurance so i took and i am paying my premium for month 4000 rupee and 12000 rupee for year and i pay this premium amount by credit card and there customer service is good.
      Was this review helpful? 2
      , new delhi
      Reviewed on Oct 30, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 5.0/5 "Blown Away!"
      I have chosen Iffco Tokio because of good IDV and zero depreciation. I have paid 1283 rupees for a year. I don't have any claim experience. The policy coverage and plan benefits are good compared to other companies. I make the premium through online.
      Was this review helpful? 5
      , pune
      Reviewed on Oct 24, 2018
    • Iffco Tokio Two Wheeler Insurance
      "CLAIM SETTLEMENT FOR TWO WHEELER"
      0.5 0.5/5 "Unacceptable"
      CLAIM SETTLEMENT PROCESS IS PATHETIC SURVEYOR is not supportive even i will advised go for other insurance company other then iffco tokio . They just try to reject claim instead of support in problem. There is not support at any point of time when customer expect . The is no escalation team where customer can escalate their complaint to management . All rating reflecting fake.
      Was this review helpful? 4
      , new delhi
      Reviewed on Oct 11, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Best Policy"
      0.5 5.0/5 "Blown Away!"
      I have taken two wheeler insurance from Iffco Tokio insurance policy , i got this policy through the showroom where i got the two wheeler . Am satisfied with the premium amount which am making the payments its has good coverage . The good about their service is they used to remind the customers for renewal.
      Was this review helpful? 2
      , new delhi
      Reviewed on Oct 09, 2018
    • Iffco Tokio Two Wheeler Insurance
      "good service"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with IFFCO TOKIO , my claim experience with this insurance is good and i they charge premium per year 1000 rupees per year i do payment by cash or by online by my debit card or by credit card i dont have much idea about the benefit they covered.
      Was this review helpful? 9
      , new delhi
      Reviewed on Oct 03, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Best policy"
      0.5 5.0/5 "Blown Away!"
      I have my two wheeler insured with IFFCO TOKYO from last 3 years, my claim experience with this insurance was good and they covered 60% which is satisfactory. A premium of Rs 1600 has to be paid for this insurance policy and i am happy with the plan benefits of this policy.
      Was this review helpful? 7
      , kolkata
      Reviewed on Aug 09, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insurance with IFFCO TOKYO from last 1 year, i am happy with the plan benefits and policy coverage of this insurance. I have no claim experience so far from this insurance policy. A premium of Rs 1500 has to be paid for this insurance.
      Was this review helpful? 2
      , chandigarh
      Reviewed on Jul 23, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Service so far"
      0.5 4.0/5 "Great!"
      I've a bike insurance policy from the IFFCO Tokyo . I am paying a premium of 1200. It covers the entire bike. I do not have any claim experience with the policy and they send soft copies to my email. Overall there hasn't been issues with th service so far.
      Was this review helpful? 0
      , mumbai
      Reviewed on Jun 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have insured my two wheeler with the Iffco tokio general insurance company. I would like to say that the customer service is fine one too and the response is good too with them.I have not faced any such issues with them till now.
      Was this review helpful? 1
      , new delhi
      Reviewed on Jun 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have a two wheeler insurance with IFFCO TOKYO from last 1 year, i am happy with the coverage value of this insurance policy. I have not claimed anything so far from this insurance policy. A premium of Rs 1100 has to be paid every year for this insurance policy.
      Was this review helpful? 1
      , chennai
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I have insured my two wheeler with the Iffco tokio general insurance company. I would like to say that the customer service is good one too with them and everything is super one too. I am happy with the Iffco tokio general insurance company till now.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Jun 19, 2018
    • Iffco Tokio Two Wheeler Insurance
      "GOOD"
      0.5 3.0/5 "Satisfactory"
      I have been holding my two wheeler insurance since 2009. I got through the showroom. Premium is good and it is normal when compared to the others. I had no claiming from my insurance. Policy coverage and plan benefit i have no idea. No theft coverage. Payment i do through the cash.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The IFFCO TOKIO GENERAL INSURANCE has insured my two wheeler and I have got the vehicle which has the insurance of good plan benefits and the better coverage with it. I have paid Rs,1200 to get this policy. I would say it is a god service which we get from the IFFCO TOKIO GENERAL INSURANCE company.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jun 11, 2018
    • Iffco Tokio Two Wheeler Insurance
      "IFFCO TOKIO insurance for Two Wheeler"
      0.5 3.0/5 "Satisfactory"
      I have taken a two Wheeler insurance from IFFCO TOKIO GENERAL INSURANCE. The annual premium for the insurance policy is 1800. There is no claim experience.The policy includes the general benefits for the policy.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 29, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good policy to use"
      0.5 4.0/5 "Great!"
      I am renewing the two wheeler insurance policy from the iffco tokio for the past 3 years. This is the 3rd year I am renewing the insurance policy from the Iffco tokio . I don't have any claim experience from this policy. This policy has good benefits in it.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 27, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Average service"
      0.5 2.0/5 "Expected more"
      I have got the two wheeler insurance policy from the IFFCO TOKIO around 2 years ago. I have paid Rs, 1800 to get this policy from the Iffco tokio and this policy has the tenure of 2years. The customer support service and the response is good here, and they won't give the intimations to renew the policy on time.
      Was this review helpful? 1
      , bangalore
      Reviewed on Apr 18, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I have my two wheeler insured with IFFCO TOKYO from last 4-5 years, i do not have claim experience so far with this insurance policy. A premium of Rs 1200-1500 has to be paid for this insurance and i am happy with the coverage value of this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
    • Iffco Tokio Two Wheeler Insurance
      "Good Policy"
      0.5 4.0/5 "Great!"
      I hold a two wheeler insurance with IFFCO TOKYO from more than 5 years, the coverage value of this insurance policy is satisfactory. I have not claimed anything so far from this insurance policy. I pay a premium of Rs 1000 every year for this insurance policy.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 17, 2018
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