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Liberty Two Wheeler Insurance Policy

About Liberty General Insurance Limited

Liberty General Insurance Limited is a joint venture between Enam Securities, a privately owned firm that makes investments that are long-term in nature in the listed companies while backing entrepreneurs who are building private companies, DP Jindal Group and Liberty Citystate holdings PTE Limited. Liberty Citystate holdings PTE Limited is a group company of Liberty Mutual Insurance Group, headquartered in the US, which is one of the leading multinational casualty and property group. Operations were commenced by the company in 2013, with the aim of providing the best commercial, retail, and industrial insurance solutions. More than 1,000 employees work in the company in 60 offices spread across 58 cities in 23 states. They have partnered with more than 3,100 auto service centres and around 5,000 hospitals.

Liberty General Insurance Two-Wheeler Insurance

While two-wheelers provide us a lot of benefits starting from fuel expenses, it is important to consider the risks that come with it as the degree of risks associated with driving around in two-wheelers is higher than traveling using other modes of transport. While following the rules is very important while driving on the roads, it is important to also have a two-wheeler insurance policy to cover expenses in case of any untoward incident. Liberty General Insurance offers two types of two-wheeler insurance policies, Two Wheeler Package Policy and Multi-year Two Wheeler Package Policy.

Key features and Benefits of Liberty General Insurance Two-Wheeler Insurance

Liberty General Insurance Two Wheeler Insurance offers the minimum mandatory cover required as per the law. They also offer a comprehensive insurance plan if you are looking to get more coverage for your motor vehicle other than the liability-only cover. Find out the advantages you will get if you opt for a comprehensive cover from the video below. Choose the insurance policy that is most suited for your motor vehicle.

Some of the main features of Liberty General Insurance Two-Wheeler Insurance have been listed below:

  • Ease of buying the insurance policy online without any hassles
  • Customer care support offered even on weekends
  • Simple claim settlement and vehicle investment process
  • Support offered to customers through telephone, email, and a lot more options

Coverage offered under Liberty General Insurance Two-Wheeler Insurance

  • Third-party liability that covers the death or injury of the person and the damage caused to his or her property, if any
  • Personal accident cover that provides cover in case of death or injury to the driver who is the owner of the vehicle and the policyholder.
  • Damage to the vehicle due to the accident
  • Natural or man-made reasons that result in the damage or loss of the two-wheeler due to the following causes:
    • Riot or strikes
    • Lightning, fire, explosion, self-ignition
    • Flood, earthquake, typhoon, cyclone, storm, hurricane
    • Injury, theft, house-break

Exclusions

Damage or loss to the vehicle will not be covered by the insurer if it happens due to any one of the following reasons listed below:

  • Issues that relate to drunken driving
  • Claims that come up due to contractual liabilities
  • Consequential loss
  • Accidental loss or damage that takes place outside of the geographical area
  • Any electrical or mechanical breakdowns
  • Accidental loss or damage that rises due to a consequential loss
  • Any damage that is covered under the manufacturer’s warranty
  • Claims arising due to acts of war, invasion etc.
  • Claims relating to depreciation or wear and tear of the vehicle
  • Claims arising due to damage or loss incurred due to nuclear or radioactive material

Added coverage by paying additional premiums

Sometimes the coverage offered by the basic insurance plan might not suffice. Opting for some added coverage can help keep the vehicle protected in a much better manner. Some of the extra cover that will be available by paying added premiums have been listed below:

  • The named or unnamed passenger other than the rider will be offered a personal accident cover along with the owner or driver by the payment of extra premium.
  • Damage to non-electrical and electrical parts of the vehicles is covered by the payment of a small additional premium.

Add-On Covers Available

  • Depreciation Cover

    Depreciation amount on any admissible claims under the Own Damage Section of the policy will be covered. The value of parts will be covered under this cover. This cover will not be provided if the vehicle is not repaired in one of the Company’s authorised Garage.

  • Consumables Cover

    Coverage is provided for those items that have a specific use which are either deemed unfit for any further use or are totally consumed during the time of loss or damage to the vehicle. Example for such items include grease, air conditioners gas, engine oil, etc. Expenses will not be covered under this add-on in case of a constructive total loss. This will also not be applicable if the repair and labour bills are from a local garage for the insured items.

  • Gap Value Cover

    In case of a total loss, constructive total loss or total theft of the vehicle, the company will pay the current replacement value of the bike if the same model is available or the difference between the amount received under Own Damage Section and the price as per the invoice of the purchase. This cover will be applicable only if the total loss or the total theft is permissible under the Own Damage Section of the policy. The first registered owner of the vehicle should be the insured according to the RTO records if you wish to avail this cover.

  • Roadside Assistance Cover

    Up to four claims can be made by the policyholder if the insured vehicle breaks down, if requested by the policyholder. Listed below are the emergency services that can be claimed in the policy period through authorised vendors:

    • Minor repair
    • Towing of vehicle due to a major breakdown
    • Breakdown support provided over phone
    • Assistance provided in case of lost keys
    • Emergency fuel in case the vehicle runs out of fuel (fuel costs will have to be paid by the insured)
  • Engine Safe Cover

    Any damage arising to the parts of the engine due to damage to the gearbox, water entering the engine, leakage of lubricating oil and other such issues. The policyholder will be provided compensation for the following:

    • Replacement or repair of internal parts of the gearbox, like shafts or gears in the gearbox housing.
    • Replacement or repair of internal parts of the engine such as crankshaft, pistons, cylinder head, and connecting rods.
    • Labour cost to repair the damaged gearbox and engine.

    Damage or loss that is covered under the warranty provided by the manufacturer is excluded from this cover.

Liberty General Insurance Two-Wheeler Insurance Claim Process

Liberty General Insurance has tried to ensure that the claim process is hassle-free and very convenient for the policyholder. The claims can be made by following the simple steps mentioned below:

  • The claim has to be immediately registered either by calling the customer care toll free number or on the company website.
  • Representatives from the company will get in touch to gather all the other required details.
  • A survey will be organised by the company within 24 hours if the accident/ theft is inside city limits and within 48 hours outside city limits.
  • After the vehicle is moved to a garage, the required documents will have to be submitted at the garage for the surveyors to do the verification process.

Liberty General Insurance Two-Wheeler Insurance FAQs

  1. Can the motor insurance policy be transferred to the new owner of the vehicle?

    Yes, there is an option to transfer the insurance policy to the new owner of the two-wheeler. To know more details about the terms and conditions and the transfer procedure, contact the company on their toll free number (1800 266 5844) or send a mail at care@libertyinsurance.in.

  2. What is IDV?

    IDV is Insured’s Declared Value. This is the current market value of the vehicle. This figure is obtained by making adjustments to the selling price listed by the manufacturer according to a depreciation percentage list.

  3. What is No Claim Bonus (NCB)? Does it have an impact on the payable premium?

    No Claim Bonus is the bonus provided on the premium to be paid for the Own Damage (OD) portion of the vehicle when the policy is renewed. This is provided no claims are made during the entire policy period. Discounts ranging between 20 and 50% can be availed on the Own Damage Premium. This can be accumulated up to 50% of the Own Damage Premium.

  4. Is the No Claim Bonus transferable?

    Yes, the No Claim Bonus (NCB) is transferable. If you are switching from one insurance company to another, you can transfer the NCB you accumulated from the previous insurer to the new insurer. This option is applicable only if the insurance is renewed before the completion of 90 days from the renewal due date.

  5. How to add or change my telephone number or communication address?

    This is a simple process and can be easily done with the assistance from the customer care executives. Contact the toll free number (1800 266 5844) or mail at care@libertyinsurance.in.

  6. If there are changes to be made to the two-wheeler insurance policy from Liberty, how do I go about it?

    If you would like to update the policy documentation with personal information or make changes to the vehicle usage/structure, you can do so through an endorsement. Based on the type of change you have requested, the premium may or may not increase. You can contact the insurance company at its toll-free number, 1800-266-5844, for more details. Alternatively, you can send an email at care@libertyinsurance.in or visit any of their branch offices.

  7. What is a premium-bearing endorsement?

    An endorsement for which additional premiums are charged is referred to as a premium-bearing endorsement. Some of these include addition of LPG/CNG kit to the vehicle, transfer of vehicle ownership, change in the location of RTO, etc.

  8. I have transferred the ownership of my vehicle to another person. Can the two-wheeler insurance policy continue in my name?

    No, the insurance policy and registration records of the vehicle should always be in the name of the same person. Otherwise, the insurer will not honour claims.

  9. What documents should I submit for the transfer of my two-wheeler insurance policy?

    The following documents need to be submitted when transferring your two-wheeler insurance policy:

    • RC copy with the name of the new owner
    • Fresh proposal form updated by the new owner
    • A consent letter for transfer of the insurance policy from the existing policyholder
    • Old insurance policy documentation, including insurance certificate, in original
    • Transfer fee of Rs.50
    • Additional premium corresponding to the difference in NCB
    • Report of inspection of the vehicle

    The above list is only indicative. For specific details, please contact the insurance company at its toll-free number or email ID.

  10. My two-wheeler insurance policy has already expired. How do I renew it?

    You can renew your two-wheeler insurance policy easily by contacting the insurer. But since there is a gap in insurance coverage for your vehicle, the bike will need to be physically examined by an authorised representative from the insurance company. The NCB entitlement will be according to the prevailing norms.

  11. What is lost key assistance?

    Lost key assistance cover is offered by Liberty on its two-wheeler insurance policy. In the event of an emergency where your bike keys are misplaced or damaged, the insurance company will arrange for a representative to replace your keys on the spot.

  12. What is personal accident insurance coverage?

    The Liberty two-wheeler insurance policy offers coverage to the owner-driver against death or disability in accidents. The personal accident cover is also offered to a person other than the owner-driver if extra premium is paid.

  13. Does the insurer have a grievance redressal mechanism?

    Liberty has an efficient grievance redressal cell that attends to grievances reported by customers in a timely manner. If policyholders are not satisfied with the services offered by the company or resolutions provided, they can get in touch with the grievance redressal department of the insurer at their toll-free number, 1800-266-5844, or through email at care@libertyinsurance.in.

  14. What is the incurred claim ratio of Liberty?

    For the financial year 2016-17, the overall incurred claim ratio of Liberty General Insurance was 79.14% across all products offered by the company. The incurred claim ratio specific to motor insurance was 77.29%.

  15. What is cashless claim facility?

    The Liberty two-wheeler insurance policy provides cashless claim facility as part of the coverage. Following an accident, the policyholder can get the vehicle repaired at any of the 900+ network garages spread across India. In this event, the policyholder is not required to pay for the repair work upfront. The insurance company will take care of the expenses and settle bills directly with the garage. The policyholder may, however, be required to pay a minimal amount for the deductibles.

    The network garages that the insurer is affiliated to offer best-in-class service to customers. So, you can be assured of quality repair work on your bike at competitive pricing.

Disclaimer

This Insurance Company has not partnered with BankBazaar.com. For more details, please visit its website/branch office. The trademarks, logos and other subject matters of intellectual property belong to their respective owners.

 4.0 / 5.0   by 22 users
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Read Liberty Two Wheeler Insurance Top Trending News Google Play

  • India Eyed by Blitz for Speedy Electric Motorbikes

    Liberty General Insurance is planning to open almost 100 new branches in India. The company is also planning to launch new products along with the start of the new branches. Liberty General Insurance decided to go ahead with the expansion as the company has crossed more than Rs.1,000 crore of premium. The insurer has already opened 55 of the new branches that were planned to launch in the year 2019. A total of 100 new branches were planned to be opened this year. The company also confirmed that many of the offices to be launched will be virtual offices. Liberty General Insurance also has OEM tie ups with companies like Tata Motors and Hyundai Motors and is in the process of striking a deal with Maruti. The company is very keen of making OEM tie-ups for the two wheeler vehicle segment. There is also belief that there might be growth in the tier 2 and tier 3 even though there has been a dip in the passenger vehicle sales. Liberty General Insurance grew by almost 40% in 2018-19.

    20 May 2019

Display of any trademarks, tradenames, logos and other subject matters of intellectual property belong to their respective intellectual property owners. Display of such IP along with the related product information does not imply BankBazaar's partnership with the owner of the Intellectual Property or issuer/manufacturer of such products.

Two Wheeler Insurance Reviews

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  • Liberty Two Wheeler Insurance
    "Premium should be economical"
    0.5 2.0/5 "Expected more"
    From Last I have been Liberty general for my activa bike, I paid two wheeler insurance cost of Rs. 1400 for one year policy. I have availed third party insurance now they increased the premium. Within two months my policy going to be expired. The customer supprot is good but they have less garages.
    Was this review helpful? 0
    , coimbatore
    Reviewed on Apr 27, 2019
  • Liberty
    Liberty Two Wheeler Insurance
    "Benefits should be improved"
    0.5 2.0/5 "Expected more"
    I got default bike policy along from Liberty General along with my bike, they are providing less cover based on the bike manufacture year. I have Royal enfield 2017 model, the premium was nominal but I am not happy about IDV, My bike got damaged with small accident, at that time I paid Rs. 8000 finally I got the reimbursement of Rs.3000. I am not happy with them.
    Was this review helpful? 1
    , bangalore
    Reviewed on Mar 07, 2019
  • Liberty Two Wheeler Insurance
    "Average Policy"
    0.5 4.0/5 "Great!"
    Got my two wheeler insurance policy from Liberty Videocon. My agent has referred about this policy. I have made the premium amount of Rs. 4000 for 4 years. I'm satisfied with the IDV value. They have given me a online garages option, emergency assistance, road side assistance but the garages options are not available. I had no claim experience in this policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Jan 29, 2019
  • Liberty Two Wheeler Insurance
    "Good"
    0.5 4.0/5 "Great!"
    I currently have the two wheeler policy with Liberty General. The services are good. There was a issues with the third party from whom I took the policy through. It got sorted out but it took time like four months. The premium cost is also nominal.
    Was this review helpful? 1
    , bangalore
    Reviewed on Jan 19, 2019
  • Liberty Two Wheeler Insurance
    "Good IDV policy"
    0.5 5.0/5 "Blown Away!"
    Earlier I have taken the bike policy with Videocon Liberty General, the policy was given by the dealer they gave me the best insured value based on the vehicle age its a purchase bike. I have Activa bike it cost around Rs. 70,000. On time they have processed my policy documents. They got tie up with service centers.
    Was this review helpful? 0
    , pune
    Reviewed on Dec 20, 2018
  • Liberty Two Wheeler Insurance
    "Good Two Wheeler Insurance"
    0.5 5.0/5 "Blown Away!"
    The dealer has offered me a two wheeler insurance with liberty videocon. This month only i taken this insurance. I have never used the liberty insurance so far. So obviously, their is no claim experience within this short span of time. Once i used a lot. I could say more about it.
    Was this review helpful? 2
    , bangalore
    Reviewed on May 29, 2018
  • Liberty Two Wheeler Insurance
    " LIBERTY VIDEOCON insurance for two wheleer"
    0.5 5.0/5 "Blown Away!"
    I have taken a two Wheeler insurance from LIBERTY VIDEOCON GENERAL INSURANCE. The annual premium for the insurance policy is 1200. There is no claim experience.The policy includes the general benefits for the policy.
    Was this review helpful? 0
    , bangalore
    Reviewed on May 29, 2018
  • Liberty Two Wheeler Insurance
    "better experience"
    0.5 4.0/5 "Great!"
    I had taken a two wheeler insurance policy from the public sector insurance company LIBERTY VIDEOCON GENERAL INSURANCE. My annual premium amount is quite high by comparing with other premiums. I did not received my policy document by mail and hard copy too.
    Was this review helpful? 0
    , bangalore
    Reviewed on Apr 18, 2018
  • Liberty Two Wheeler Insurance
    "Average Service"
    0.5 2.0/5 "Expected more"
    The service is average from the Videocon Liberty , there is no one to give the updates from the Videocon Liberty while renewing the policy on time. The process is good with the Videocon liberty Two wheeler insurance company. I never had any claim experience with this policy.
    Was this review helpful? 1
    , hyderabad
    Reviewed on Apr 05, 2018
  • Liberty Two Wheeler Insurance
    "Good"
    0.5 3.5/5 "Pretty good"
    I am using Liberty Videocon service for the last one year. When I purchased my vehicle that time dealer suggested this policy and charged approx 3500 rupees for 2 years. I have purchased BAJAJ E15. I have received my insurance papers on time.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 30, 2018
  • Liberty Two Wheeler Insurance
    "Good policy"
    0.5 4.0/5 "Great!"
    I have taken Two Wheeler Insurance with Liberty Videocon Insurance.I have it for last year.I pay a premium of 1500 in year.The payment is done through online.I get a good policy coverage amount of 50k.The customer service respond on time.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 20, 2018
  • Liberty Two Wheeler Insurance
    "Good"
    0.5 5.0/5 "Blown Away!"
    I have insured my two wheeler with the Liberty videocon insurance company. I have not interacted with them and the coverage value is good too. Customer service is good one with the Liberty videocon. Everything is fine one for me with them till now.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 20, 2018
  • Liberty Two Wheeler Insurance
    "Need to explore"
    0.5 4.0/5 "Great!"
    I have insured my two wheeler with the Liberty videocon general insurance company. I have not contacted them till now. I would like to say that the coverage value is good and I have not faced any such claims with them.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 19, 2018
  • Liberty Two Wheeler Insurance
    "Average"
    0.5 3.5/5 "Pretty good"
    Earlier I had my two wheeler insurance with Liberty Videocon. The policy coverage and plan benefits are good but am not satisfied. I never contacted the customer service. There was no claim experience. I used to pay the premium through cheque. This bike insurance was suggested by the dealer.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 17, 2018
  • Liberty Two Wheeler Insurance
    "Better"
    0.5 4.0/5 "Great!"
    I have chosen Liberty Videocon because of the lower premium and they offering a health insurance for me which was satisfactory. I had purchased my bike with Videocon by last week. It was taken through online. The policy coverage and plan benefits are better.
    Was this review helpful? 0
    , bangalore
    Reviewed on Jan 12, 2018
  • Liberty Two Wheeler Insurance
    "Good insurance policy"
    0.5 5.0/5 "Blown Away!"
    I have a two wheeler insurance with Liberty Videocon from last 1 year and it is a good insurance policy. This policy has to be renewed every year and i am not aware of the premium amount. I do not have claim experience so far with this insurance. I am happy with the coverage and benefits of this insurance policy.
    Was this review helpful? 0
    , mumbai
    Reviewed on Dec 18, 2017
  • Liberty Two Wheeler Insurance
    "Better policy to use"
    0.5 5.0/5 "Blown Away!"
    I am holding the Videocon 2 wheeler insurance policy around 3years ago. This policy has the validity of 1year. I paid Rs, 1,200 to renew the policy. The customer support is good with Videocon because they give intimations via calls and text messages before 20 days of the expiry, The coverage and the benefits are good with this policy.
    Was this review helpful? 0
    , hyderabad
    Reviewed on Oct 23, 2017
  • Liberty Two Wheeler Insurance
    "Great"
    0.5 4.0/5 "Great!"
    I have insured my two wheeler with the Liberty videocon general insurance company and I have done the policy through online. Services are fine one with them and I have not faced any claims and issues with them till now.
    Was this review helpful? 0
    , jamshedpur
    Reviewed on Oct 13, 2017
  • Liberty Two Wheeler Insurance
    "Most Third class Co"
    0.5 1.0/5 "Really Bad"
    This co. deducted claim amount without inform and his officer involve with service center. No answer of my mail. customer satisfaction not matter for this co. The most third class co in India. Plz don't go with Liberty Videocon at all. Don't
    Was this review helpful? 0
    , kolkata
    Reviewed on Jul 12, 2017
  • Liberty Two Wheeler Insurance
    "Excellent"
    0.5 5.0/5 "Blown Away!"
    I had taken my bike insurance with LIBERTY VIDEOCON GENERAL INSURANCE and service was really good, ,Normally I pay the premium of Rs.1340 per annum with good coverage,Actually for payment it is done by office because we have TIE up with them.They had given insurance for all coverage which I am really happy about.
    Was this review helpful? 0
    , bangalore
    Reviewed on Feb 19, 2017
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