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  • Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1837 Users

    Fees & Charges

    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care Number

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at grievanceredressalteam@bajajfinserv.in, providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at customerexperiencehead@bajajfinserv.in.

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800-103-3535
    • Durable finance and EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at personaloans1@bajajfinserv.in, mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

    Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      My experience with Personal loan from Bajaj finserv was not good, the loan amount was for Rs 1.25 lacs with high interest rate when compared to others. Charges and interest rate are very high on this loan and they charge 4% as preclosure charges. Customer support was not up to the mark.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 14, 2018
    • Bajaj Finserv Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      Bajaj finance is not giving that much good service for the financial service , where i have been trying to pre close my loan , where they have given high rate of interest with processing fees of 2% . I had to do follow ups for in order to receive the Noc .
      Was this review helpful? 1
      , mumbai
      Reviewed on Dec 13, 2018
    • Bajaj Finserv Personal Loan
      "Helpful loan for the business people"
      0.5 5.0/5 "Blown Away!"
      There is a pre-closure charges of 2% and we can make the partial payment at any time after six months. Again they have given me a offers once i pay the loan perfectly. There is a pre-closure charges of 2% and we can make the partial payment at any time after six months. Again they have given me a offers once i pay the loan perfectly. I have purchased the loan amount of Rs. 4.5 months. Total tenure period of the loan is 36 months and 12 months got over. Rate of interest was 14.50% and i got the loan in offer day hence there is no processing fee. The same day collection executive came to my place collected all the documents and sanctioned the loan on same day.
      Was this review helpful? 0
      , bangalore
      Reviewed on Dec 11, 2018
    • Bajaj Finserv Personal Loan
      "AVERAGE"
      0.5 3.5/5 "Pretty good"
      The rate of interest is very higher with this BAJAJ FINSERV where i a have take the personal loan with them and using it from past 2 years. The loan amount is satisfactory. They have the option of part payment also the process is good and easy.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 11, 2018
    • Bajaj Finserv Personal Loan
      "Very Good loan experience"
      0.5 4.0/5 "Great!"
      I have purchased my personal loan with Bajaj in June 2018. I have got the loan amount of Rs. 3.67 lakhs. I'm satisfied the interest rates which is 19.25% however its quite high. I have been paying the EMI of Rs. 13400 every month. The amount will be auto debited from my account. I have selected the tenure period of 3 years. Fast process and easily available loan.
      Was this review helpful? 1
      , amravati
      Reviewed on Dec 11, 2018
    • Bajaj Finserv Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I had taken this loan almost four years back and the loan amount which they had provided has been sufficient. The interest rate with them has been around 18% which was quite high and there has been a processing fee of 8% which was charged by them.
      Was this review helpful? 2
      , bangalore
      Reviewed on Dec 10, 2018
    • Bajaj Finserv Personal Loan
      "ROI and charges are high"
      0.5 5.0/5 "Blown Away!"
      I had my personal loan with Bajaj Finserv earlier and since they were higher on the rate of interest and processing charges I transferred my loan to another bank. The interest rate of around 12%. Though they provide the loan when in need, they still need to work on the interest and charges when compared with other banks.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Dec 09, 2018
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It was a very good experience i had with this loan, the loan amount whcih they had provided has been sufficient and the interest rate was around 14% which has been nominal. There has been some processing fee charged by them and the customer support has been helpful as well.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Dec 07, 2018
    • Bajaj Finserv Personal Loan
      "Not recommendable for personal loan"
      0.5 2.0/5 "Expected more"
      Once i finished my two wheeler loan the Bajaj Finserv people have offered me a personal loan with the amount of Rs. 80000. They have charged me a higher interest rate of 17% which is higher and they have done verification to my home and office after that they have approved the loan after 10 days. One the collection executive got the money from me but he had not made the payment due to this issue, i have done the pre-closure.
      Was this review helpful? 1
      , chennai
      Reviewed on Dec 07, 2018
    • Bajaj Finserv Personal Loan
      "Average Service"
      0.5 2.0/5 "Expected more"
      The experience with this loan has not been good, where the interest rate with them has been high when compared with the market rate. There has also been some charges which they had made which has been high. The loan amount which they had provided has been sufficient but.
      Was this review helpful? 1
      , visakhapatnam
      Reviewed on Dec 06, 2018
    • Bajaj Finserv Personal Loan
      "Need to improve the service"
      0.5 4.0/5 "Great!"
      Reaching the customer care is a big headache in Bajaj Finserv. 3 years back i have purchased the personal loan with Bajaj Finserv. I have received the loan on time. I don't remember about the interest rate. I bought the loan amount of RS. 1.20 lakhs. I have paid the EMI amount of Rs. 4000 approximately and the amount will be deducted through ECS mode.
      Was this review helpful? 4
      , bangalore
      Reviewed on Dec 05, 2018
    • Bajaj Finserv Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      I had also used the services of Bajaj Finserv for a personal loan. It has not been a good experience as the services are not up to the mark. The process as well. The rate of interest is very high, it is of 19%. The processing charges are also on the higher side.
      Was this review helpful? 3
      , tadepalligudem
      Reviewed on Dec 05, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      Bajaj Finserv services are not upto the mark. I have taken the loan amount of Rs. 1 lakhs. There is no response when i called them. I used to receive a proper notification regarding the loan EMI payment. The interest rates are high compared to other companies. I pay the EMI of Rs. 4312 for every month.
      Was this review helpful? 2
      , vellore
      Reviewed on Dec 04, 2018
    • Bajaj Finserv Personal Loan
      "Need to reduce ROI"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv from last 3 years, the loan amount was for Rs 1 lac with high interest rate when compared to others. Customer service was good and they followed up on time. The tenure period for this loan is 3 years.
      Was this review helpful? 2
      , chennai
      Reviewed on Dec 03, 2018
    • Bajaj Finserv Personal Loan
      "Good loan experience"
      0.5 3.0/5 "Satisfactory"
      I have purchased my personal loan 2.5 years ago. I have selected the Bajaj Finserv company because of the consumer loan experience. I have got the loan amount of Rs. 1.20 lakhs for the tenure period of 3 years. I pay the premium amount of Rs. 5666.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 03, 2018
    • Bajaj Finserv Personal Loan
      "Good loan service is for emergency purpose"
      0.5 4.0/5 "Great!"
      The customer care people are not that much good.The customer care representative are not talking in a regional language. I have purchased a personal loan amount of Rs. 3.25 lakhs. The EMI deducted through ECS from my salary account. I pay the EMI of Rs. 7800. Total tenure period of the loan is 5 years. I took the loan in the year of 2016. They have credited the amount within 48 hours.
      Was this review helpful? 4
      , chennai
      Reviewed on Dec 02, 2018
    • Bajaj Finserv Personal Loan
      "Need to reduce the charges"
      0.5 2.0/5 "Expected more"
      I am not happy with the interest and charges with Bajaj. I have taken a personal loan before 2 months. The process was faster and the loan duration is 3 years. It is a pre approved loan and I have not submitted any documents. I have taken a loan of 1L.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Dec 01, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Bajaj and my experience was good, the loan amount was for Rs 3 lacs with the tenure period of 36 months. Customer service was good and they followed up on time. The process was smooth and i received my loan amount on time.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Nov 30, 2018
    • Bajaj Finserv Personal Loan
      "Fastest loan approval"
      0.5 5.0/5 "Blown Away!"
      From Bajaj Finserv, they have instantly approved the loan. Their customer care service is not upto the mark. The customer care people are lagging in the product knowledge. I have to visit their branch for the loan each and every time for the pre-closure. I have chosen the tenure period 3 years however i closed the loan within 2 years. I have bought the loan amount of Rs. 3.5 lakhs.
      Was this review helpful? 5
      , chennai
      Reviewed on Nov 30, 2018
    • Bajaj Finserv Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It was a good experience with this loan and the process in getting this loan has been good. The loan amount has been sufficient and the interest rate of 14.75% has been quite good as well. Even in closing the loan was been easy and there has not been any sort of charges which they had been making so far.
      Was this review helpful? 3
      , ahmedabad
      Reviewed on Nov 29, 2018
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