Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Its average"
      0.5 4.0/5 "Great!"
      Bajaj finserve is good its own way. Though not the best it is slightly above average the reason being my loan was processed on time. The turn around time taken to process the personal loan was around 7 days.
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      , chennai
      Reviewed on Aug 18, 2017
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      Within 72 hours of time they have disbursed my personal loan in my account,. The Bajaj Finserv response is very good in regards to my personal loan application. The rate of interest is high when compared with others as well the processing fee is high with bajaj finserv.
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      , hyderabad
      Reviewed on Aug 17, 2017
    • Bajaj Finserv Personal Loan
      "Should be convenient"
      0.5 1.0/5 "Really Bad"
      My personal loan experience with Bajaj Finserv is not good and I do not want to go with them again. First thing, I was not addressed by their executive in a proper manner. Even online facility is not user friendly. Then, the interest rate is too high which is around 16.5%. Finally, they charged me 10000 for insurance on the loan amount of four lakhs. Hence I closed my loan.
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      , faridabad
      Reviewed on Aug 17, 2017
    • Bajaj Finserv Personal Loan
      "No additional charges"
      0.5 5.0/5 "Blown Away!"
      Processing fee for the personal loan is around 2000 from Bajaj Finserv. There was no extra charges taken from Bajaj Finserv. Interest rate is 17.5% which is bit high but then they processed the loan on time. I got good and fast service from Bajaj Finserv.
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      , hyderabad
      Reviewed on Aug 16, 2017
    • Bajaj Finserv Personal Loan
      "Add on service from bajaj"
      0.5 5.0/5 "Blown Away!"
      I got the Bajaj Finserv card with the help Bajaj finserv personal loan, I can use this card like a credit card, whenever I wanna buy any kind of Household Items I can get it without any interest rate , Bajaj has again given me very good option rather this is an add on service I would say.
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      , mumbai
      Reviewed on Aug 16, 2017
    • Bajaj Finserv Personal Loan
      "Best service"
      0.5 5.0/5 "Blown Away!"
      The process was very quick with Bajaj Finserv. They have offered me a loan with very low interest rate as well the options which is present in personal loan is really good and we cannot find them anywhere. The customer service is very good with Bajaj finserv. They have disbursed my loan within 3 days of time. I am satisfied with the loan amount. They have also offered me a Bajaj Finserv consumer durable loan card.
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      , mumbai
      Reviewed on Aug 16, 2017
    • Bajaj Finserv Personal Loan
      "Unhappy with the services"
      0.5 1.0/5 "Really Bad"
      I was calling Bajaj Finserve for the personal loan and I was not all happy with their service. The moment I approached them their executives confirmed that there is no offer for personal loan and executives did not have a courtesy to explain what needs to be done to avail that offer and he simply disconnected the call.
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      , ernakulam
      Reviewed on Aug 16, 2017
    • Bajaj Finserv Personal Loan
      "Very Good service"
      0.5 5.0/5 "Blown Away!"
      Through a channel partner I reached Bajaj finserv for my personal loan. They have disbursed my loan within a week time.The Bajaj finserv has approved me the loan for Rs.2lakhs and they are good in their response. The rate of interest is reasonable with Bajaj Finserv. They have also gave me bajaj card , with the card I have bough many household products. I am happy with the bajaj finserv service.
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      , visakhapatnam
      Reviewed on Aug 14, 2017
    • Bajaj Finserv Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My documents were collected from my door step for the personal loan. Bajaj Finserv has always been excellent and I got the loan in my account within minutes. They are the only company who provides loans for self employed which no other bank does. The interest rate and charges are normal.
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      , ghaziabad
      Reviewed on Aug 14, 2017
    • Bajaj Finserv Personal Loan
      "Customer's friendly service"
      0.5 4.0/5 "Great!"
      Basically Bajaj Finserv is a financial institute, but they are giving good service more than ICICI and AXIS Bank, totally they took only four days to disburse the amount with the interest of 15.75%, it is little bit higher, Other than that everything is good.
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      , mundra
      Reviewed on Aug 12, 2017
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      Received a Bajaj Finserv personal loan around 6 months ago.The customer service and the response is good with Bajaj . The rate of interest is high when compared with others. The required loan amount was given by Bajaj finance and I am happy with their service.
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      , tirupati
      Reviewed on Aug 11, 2017
    • Bajaj Finserv Personal Loan
      "Good process followed"
      0.5 4.0/5 "Great!"
      Bajaj finserve personal loan process is really good, however the rate of interest is very high, it would be good if they bring down the rate of interest. The process was very simple as I was able to uploaded the documents and it was done and they had hardly taken 4 to 5 days of time.
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      , bangalore
      Reviewed on Aug 10, 2017
    • Bajaj Finserv Personal Loan
      "Not happy with the services"
      0.5 1.0/5 "Really Bad"
      Bajaj Finserv was not professional in their services. I applied for a personal loan and the team came over and collected my papers. During the process I was informed that if the loan does not process they would return back my papers. But I did not get the loan nor the documents and they are not answering my calls.
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      , mumbai
      Reviewed on Aug 09, 2017
    • Bajaj Finserv Personal Loan
      "Good in Urgency"
      0.5 5.0/5 "Blown Away!"
      Bajaj Finserv interest was high when compared to bank, they offered me around 25% of interest, but loan process was very fast. Documentation process was quick its highly appreciable. I took the loan of Rs. 1.5 lakhs for tenure of 36 months, still its live without any hassles.
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      , coimbatore
      Reviewed on Aug 08, 2017
    • Bajaj Finserv Personal Loan
      "Interest is high"
      0.5 4.0/5 "Great!"
      Two months ago I had taken the personal loan from Bajaj Finserv. Everything was good with bajaj expect the rate of interest. For my personal loan they quoted 30% of interest rate which is too high. But processing fee and document charges are good. Even they sanctioned the loan on time, overall they took 2 days to complete the process.
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      , mumbai
      Reviewed on Aug 08, 2017
    • Bajaj Finserv Personal Loan
      "Charges are high"
      0.5 2.0/5 "Expected more"
      I got personal loan from bajaj. The loan amount is around one lakh and twenty thousand rupees. But the interest rate is very high than capital first. They used to charge for documentation, insurance and other things. Additional charges along are 12000.
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      , coimbatore
      Reviewed on Aug 05, 2017
    • Bajaj Finserv Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I have received a personal loan with Bajaj Finserv in last year, They have disbursed my loan within 72 hours. Based on my eligibility I got the loan amount and I am happy about it. The customer service and the response was good with Bajaj finserv. The rate of interest is nominal with Bajaj . I got the Bajaj card based on the Bajaj Finserv personal loan.
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      , nellore
      Reviewed on Aug 03, 2017
    • Bajaj Finserv Personal Loan
      "SATISFACTORY"
      0.5 3.0/5 "Satisfactory"
      I have recently taken a personal loan from Bajaj Finserv, it was good experience with them. Less documentation and easy processing but what I did not like about them is Intially they told me that there was no processing fee charges later on after some days they said processing fee will be charged for around 2000 rupees, So I told them I am not interested please cancel the loan later after some days they called and said no processing fee would be charge you can process the loan.
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      , pune
      Reviewed on Jul 26, 2017
    • Bajaj Finserv Personal Loan
      "Very good services & offers"
      0.5 5.0/5 "Blown Away!"
      Bajaj Finserv offered me a second personal loan after three years of the first one. This experience was fine too as they offered me a reducing rate of interest of around 12% to 13%. The processing charges were very much normal too. Also they were not in need of too many documents too.
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      , indore
      Reviewed on Jul 23, 2017
    • Bajaj Finserv Personal Loan
      "Overall a good experience "
      0.5 5.0/5 "Blown Away!"
      When I first took a personal loan with Bajaj Finserv, I was offered a rate of interest of 14 to 15%. The process was convenient as I received the funds on time without any hassle. The customer services and response was overall good and I got the welcome kit on time too.
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      , indore
      Reviewed on Jul 23, 2017
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    Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1481 Users

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    Bajaj Finserv Personal Loan Customer Care - Overview

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Perfect Personal Loan Deals for you

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at [email protected], providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at [email protected]

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800 1030 333
    • EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at [email protected], mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

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