Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Proper Process"
      0.5 5.0/5 "Blown Away!"
      I availed the personal loan from Bajaj. The loan amount was 1.5 lakhs and the interest rate is very normal. I do not remember the rate but it is nominal. I directly approached them and they provided the loan. I just submitted the required documents in order to get the loan and Bajaj disbursed the loan without any hassles.
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      , hyderabad
      Reviewed on Jun 22, 2017
    • Bajaj Finserv Personal Loan
      "Interest rate should be flexible"
      0.5 5.0/5 "Blown Away!"
      I am an existing customer of Bajaj finserv, their interest rate is very high but I like their service is good. I am paying 20% of interest more than principal amount, I am fine with that, because all about the service. I have taken only the amount of Rs.35,000 for the tenure of 30 months.
      Was this review helpful? 0
      , nagpur
      Reviewed on Jun 22, 2017
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      The process with BAJAJ FINSERV personal loan was good. The executives came to my place at times to my office to collect the required documents to proceed with the personal loan. I am happy about the loan amount. The required loan amount was disbursed . Within 4 to 5 days they have disbursed my loan. The rate of interest is high, when compared with others. I am satisfied with Bajaj Finserv.
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      , hyderabad
      Reviewed on Jun 21, 2017
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I got a personal loan for an amount of 50k from Bajaj Finserv personal loan. Their executives were really helpful in explaining about the product, in detail This loan was taken a year ago. I am very much happy with the loan amount, however I was in need of more loan amount, but on the other hand the bank was able to sanction only 50k. Coming to the rates even that is high when compared with others.
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      , bangalore
      Reviewed on Jun 21, 2017
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      Bajaj Finance offered the personal loan recently. Initially I approached SCB for the loan but when I found that there is a location constrain to get the loan, I switched over to Bajaj where I got the loan. The interest rate for the loan is 14.9%. Their customer service and responsiveness are excellent.
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      , navi mumbai
      Reviewed on Jun 21, 2017
    • Bajaj Finserv Personal Loan
      "Fast Process"
      0.5 4.0/5 "Great!"
      About 13 months ago, I had taken the personal loan from Bajaj Finserv. They provided good service and everything went good with them for the loan. In fact, they disbursed the loan in a week time. But the interest rate and other charges are very high with Bajaj. Once I missed one EMI for that they charged me a lot.
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      , karnal
      Reviewed on Jun 20, 2017
    • Bajaj Finserv Personal Loan
      "Charges has to be reduced"
      0.5 4.0/5 "Great!"
      Bajaj Finserv offered good interest rate on my personal loan . I have taken amount of Rs.9 lakhs with the interest rate of 12% for the tenure of five years. I have taken the amount of 8.80 lakhs, in that Bajaj have taken Rs.20,000 as processing fee including the insurance.
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      , hyderabad
      Reviewed on Jun 19, 2017
    • Bajaj Finserv Personal Loan
      "Need Improvement"
      0.5 1.0/5 "Really Bad"
      The Bajaj Finserv gave very bad experience in concern to my personal loan . They took around 1 week to disburse my personal loan. I would like to say the loan amount can be increased in future, because I am not happy about their loan amount. The rate of interest is high when compared with others.
      Was this review helpful? 1
      , bhubaneshwar
      Reviewed on Jun 15, 2017
    • Bajaj Finserv Personal Loan
      "Fast Service"
      0.5 4.5/5 "Excellent!"
      Bajaj finserv is very prompt for my personal loan. They had delivered very fast service. Their agents are very fast in all the formalities and they visited my place and helped me to get the address proof which I do not have. Since I am new to the place I do not know how to get the proof but Bajaj people helped me a lot and done with the process without any hassles.
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      , visakhapatnam
      Reviewed on Jun 15, 2017
    • Bajaj Finserv Personal Loan
      "Hassle free"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Bajaj Finserv and they have been excellent in the services and process. Without checking my papers they provided me a loan without any fuss. The interest rate and processing charges are also normal and most of all I am happy that they valued me as a customer and they provided the loan.
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      , nasik
      Reviewed on Jun 14, 2017
    • Bajaj Finserv Personal Loan
      "Bajaj finserve"
      0.5 1.0/5 "Really Bad"
      Bajaj Finserve is a big cheat. At the time of loan sanctioning the loan, they told me its a nil force closing charges as per 2015 agreement .Now at the time of closing they are charging 4.6 % as the fore-closing charges Tomorrow they might introduce another clause after disbursement. So please don't go to Bajaj personal loan.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jun 12, 2017
    • Bajaj Finserv Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      Once I applied for the personal loan with Bajaj Finserv. The loan amount was 4.5 lakhs. They were ready to provide the loan. They approved the loan as well but they did not disburse it. When I checked with them they said that because of the internal policy they could not process the loan. But bajaj is good for consumer loans.
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      , hyderabad
      Reviewed on Jun 12, 2017
    • Bajaj Finserv Personal Loan
      "Process is smooth and high on ROI"
      0.5 4.0/5 "Great!"
      I had taken the personal loan from Bajaj Finserv and the process in getting the loan was quick. The documentation was easy and the disbursement happened on time as well. The interest rate and processing charges were high, but I am happy with the process as I can also close my loan at any time because there is a part payment feature availiable.
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      , pune
      Reviewed on Jun 10, 2017
    • Bajaj Finserv Personal Loan
      "Interest rate and charges has to be reduced"
      0.5 2.0/5 "Expected more"
      Bajaj Finserv had charged me 18% of interest on the personal loan, it was a fixed rate for the tenure of three years. Interest rate was on the higher side when compared to other competitor. I had applied the loan of Rs.3 lakhs, Bajaj Finserve sanctioned it for Rs.1.3 lakh in that I received the amount it was around 1.14 lakh. They took lot of charges like processing fee and their customer service is not clear on their documentation process.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jun 08, 2017
    • Bajaj Finserv Personal Loan
      "Bajaj Finserv - NIL foreclosure charges offer is a fraud "
      0.5 0.5/5 "Unacceptable"
      I have taken a PL from Bajaj Finserv and while processing the loan every time is is communicated that Foreclosure charges are NIL. Loan team has communicated me while taking the loan that there will be foreclosure charges if my loan dispersed after May 2016, to avail the NIL foreclosure offer i have applied earlier and agree to take the dispersed amount before June 2016 and pay the interest for the difference. I have also conveyed to the loan manager that if there is any foreclosure charges then cancel my loan application and he assure me that there will not be any foreclosure charges because on the acceptance email, Nil foreclosure charges mentioned in Bold and it is an offer if it dispersed before June, 2016. I have also checked with customer care to confirm it and they also convey the same to me. While foreclose my loan, they provide a statement "BFL has implemented the foreclosure charges effective March 2016 for all its customers.", in every response you will see a new statement.
      Was this review helpful? 3
      , gurgaon
      Reviewed on Jun 08, 2017
    • Bajaj Finserv Personal Loan
      "Below average servcie"
      0.5 2.0/5 "Expected more"
      I had received a call from the sales team they explained to me about the product. I was initially promised the features of foreclosure and part payment options. However when I saw the welcome letter I was shocked to find that there was no such offer available like foreclosure and part payment they have to stick on to their promises. Even their rate of interest is very high and I would conclude saying that their service is below average service.
      Was this review helpful? 1
      , pune
      Reviewed on Jun 07, 2017
    • Bajaj Finserv Personal Loan
      "Not Recommendable"
      0.5 3.0/5 "Satisfactory"
      I had taken personal loan from Bajaj finserv during the year of 2014. The loan process went smooth with them without any hassles. But interest rate is little higher with them but due to emergencies I had to get the loan from Bajaj. I would not recommend Bajaj for the personal loan.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 07, 2017
    • Bajaj Finserv Personal Loan
      "Easy to approach"
      0.5 4.0/5 "Great!"
      I took personal loan from Bajaj Finserv, for an interest rate of 14.5% it is normal and it is as per the market rate. They had taken only five days to process my loan. My loan amount was Rs. 6 lakhs for the tenure of five years and its floating rate it would be reversible too.
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      , ahmedabad
      Reviewed on Jun 03, 2017
    • Bajaj Finserv Personal Loan
      "Satisfactory"
      0.5 3.0/5 "Satisfactory"
      It was all in a stream line, as soon as I applied for the personal loan Bajaj finserve called me, the next step was they fixed an appointment and they came to my place for collecting the documents there fore was no difficulty in the process. But the rate of interest given to me was 33% and it was very high I felt. Finally, I got the loan amount that I needed and the amount was 1.17 lakhs.
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      , mumbai
      Reviewed on Jun 03, 2017
    • Bajaj Finserv Personal Loan
      "Need transparency in the service"
      0.5 4.0/5 "Great!"
      The BAJAJ FINSERV has disbursed my personal loan within a day time, they have collected my documents within a day and credited the loan amount on the same day, The service is very fast and quick with Bajaj finance. The rate of interest is quite high with the personal loan. I am not sure I have the document charges are applicable for the loan but the documentation fee has been charged and they are deducting amount for insurance as well, without acknowledging the customer.
      Was this review helpful? 1
      , chennai
      Reviewed on May 31, 2017
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    Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1444 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care - Overview

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Perfect Personal Loan Deals for you

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at [email protected], providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at [email protected]

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800 1030 333
    • EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Personal Loan Offers

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at [email protected], mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

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