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  • Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1781 Users

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    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care Number

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at grievanceredressalteam@bajajfinserv.in, providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at customerexperiencehead@bajajfinserv.in.

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800-103-3535
    • Durable finance and EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at personaloans1@bajajfinserv.in, mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

    Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "High on ROI and charges"
      0.5 5.0/5 "Blown Away!"
      I have also taken a personal loan with Bajaj Finserv. The customer services are good and they are responsive too. They collected my paper work on time. But they have offered me a very high interest rate and processing charges when compared to the other banks.
      Was this review helpful? 2
      , dibrugarh
      Reviewed on Aug 11, 2018
    • Bajaj Finserv Personal Loan
      "Swindling agents"
      0.5 0.5/5 "Unacceptable"
      This is a company filled with cheats and they are trained in manipulating the customers. I was looking for a personal loan and these guys approached me with and low interest rate and promise to process it in 2-3 days. I have provided all the docs and these guys vanished after collecting the docs. I had to follow up and they didn't bother to update. These are the guys you shouldn't be dealing with: 9315259918 - Channel partner 9900343413 - Hari Krishna 8296071339 - Jaykumar and his boss Manjunath
      Was this review helpful? 1
      , bangalore
      Reviewed on Aug 09, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Bajaj finserv and my experience was good, the loan amount was for Rs 1 lakh with high interest rate when compared to others. Customer service is good and they responded on time. The tenure period for this loan is 3 years.
      Was this review helpful? 4
      , kolkata
      Reviewed on Aug 07, 2018
    • Bajaj Finserv Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv and my loan experience was good, the loan amount was for Rs 1.5 lakhs with nominal interest rate when compared to others. There are no charges on preclosure. Part payment was allowed anytime and the internet service is very good in Bajaj.
      Was this review helpful? 4
      , coimbatore
      Reviewed on Aug 06, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 3.5/5 "Pretty good"
      I have taken a personal loan from Bajaj Finserv and the experience was good, the loan amount was for Rs 1.25 lakhs with nominal interest rate when compared to others. Customer service was good and they responded on time. The tenure period for this loan is for 3 years.
      Was this review helpful? 9
      , coimbatore
      Reviewed on Aug 01, 2018
    • Bajaj Finserv Personal Loan
      "Not satisfied"
      0.5 3.0/5 "Satisfactory"
      My experience with Bajaj Finserv for personal loan was good, the process was smooth and i received my loan amount on time. I am planning to preclose this loan as the rate of interest is very high. The loan amount was for Rs 2 lakhs with the tenure period of 3 years.
      Was this review helpful? 8
      , bangalore
      Reviewed on Jul 31, 2018
    • Bajaj Finserv Personal Loan
      "Good"
      0.5 4.5/5 "Excellent!"
      I have taken my personal loan with BAJAJ 4 years back. The loan amount was 3 lakhs and the interest rate was satisfactory . The EMI period was 5 years back.Their service and really good and it was complete paperless. The pre closure process was quite easy and fast when compared with other banks. The processing fee was bit high .
      Was this review helpful? 9
      , pune
      Reviewed on Jul 28, 2018
    • Bajaj Finserv Personal Loan
      "Service is superb"
      0.5 5.0/5 "Blown Away!"
      Processing fee is nominal. I have taken this personal loan recently. From the next month only my first month EMI is going to deduct. I have applied the loan amount of Rs. 2.61 lakhs and they have offered me a interest rate of 10.99%. They made the loan within 48 hours and very quick process also.
      Was this review helpful? 7
      , bangalore
      Reviewed on Jul 26, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have taken personal loan from BAJAJ FINSERV , Am not satisfied with the rate of interest which is high but had to go with it based on my situation . Where there are processing fees They instantly approved They gave the tenure period of 36 year and made the payments through ECS,
      Was this review helpful? 7
      , bangalore
      Reviewed on Jul 25, 2018
    • Bajaj Finserv Personal Loan
      "Good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with BAJAJ few months back. The loan amount was 4,80,000 and the interest rate was very high . The tenure period was 5 years . I am satisfied with the customer service and reposes . There is no tediousness faced . The process was very smooth and good . The loan was approved on time and the processing fee was also nominal.
      Was this review helpful? 6
      , chennai
      Reviewed on Jul 25, 2018
    • Bajaj Finserv Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience with Bajaj Finserv was good, the process was smooth and the loan amount was disbursed on time. The loan amount was for Rs 6.5 lakhs with nominal interest rate in the market. Customer service was good and the tenure period for this loan is 5 years.
      Was this review helpful? 9
      , hyderabad
      Reviewed on Jul 25, 2018
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from the Bajaj Finserv for 1.5 lacs. The interest was on the higher side when comparing with the other financial institutions in the market. The whole application and the documentation process was easy and hassle free.
      Was this review helpful? 7
      , chennai
      Reviewed on Jul 24, 2018
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The process in getting this loan had been very good and the documentation had went smooth. The loan amount which they had provided had been satisfactory but the interest rate with them had been on the higher end compared with the market rate. Within two days i had got the loan disbursed.
      Was this review helpful? 7
      , bangalore
      Reviewed on Jul 23, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      It has been a very good experience in getting this Personal Loan and the loan amount which they ha provided had been satisfactory. The interest rate has been good when compared with the market rate. Their staff has been prompt and had been showing a good response where there hasn't been any hassle.
      Was this review helpful? 13
      , kolkata
      Reviewed on Jul 18, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      Its instant loan approval process which i took from Bajaj fin serve for personal loan . The approval was so quick as they did in 2-3 days amount reflected in my bank account . The rate of interest is high compared to others . They gave tenure period of 1 years . Overall their service and response is good.
      Was this review helpful? 7
      , hyderabad
      Reviewed on Jul 17, 2018
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've taken a personal loan from the Bajaj Finserv for 5 Lacs. Their Flexipay service is really useful. In case if you do not need the full amount you can keep the amount in reserve and the interest is applicable for the only amount you take which is pretty cool. The interest rate is 14%.and I am really happy with their service.
      Was this review helpful? 10
      , pune
      Reviewed on Jul 16, 2018
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It was a too expensive loan where the interest rate with them had been on the higher end. The process in getting the loan had been simple and smooth and the loan amount of 1.25L which they had provided me has been satisfactory. There has not been any hassle faced during the whole process and i am satisfied with the services of them.
      Was this review helpful? 13
      , chennai
      Reviewed on Jul 13, 2018
    • Bajaj Finserv Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with BAJAJ 1 years back. The loan amount was 1 lakh and the interest rate was bit high and the tnrue period was 2 years . The process was very immediate and hassle free . I have upload ll my documents through on line so i had smooth loan experience here .The processing fee was also nominal.
      Was this review helpful? 13
      , bangalore
      Reviewed on Jul 13, 2018
    • Bajaj Finserv Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My personal loan was taken with BAJAJ 6 months back. The loan amount was 1,40,000 and the interest rate was very high . The tenure period was 4 years . The process was very simply and the documentation was very simple. They have provide door step service for collected documents but the processing fee was bit high.
      Was this review helpful? 12
      , secunderabad
      Reviewed on Jul 13, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Bajaj Finserv and my loan experience was good, the loan amount was for Rs 78000 with nominal interest when compared to others. Customer service was good and they followed up on time. The tenure period for this loan is 18 months.
      Was this review helpful? 5
      , coimbatore
      Reviewed on Jul 12, 2018
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