Multiple banks. Different interest rates. Call it a "conflict of interest".
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  • Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      The process followed by Bajaj Finserve for the personal loan was very simple. Everything fell in place, the executives came to my place and collected all the required documents and they disbursed my loan within 48 hours after collecting all the required documents. However, the rate of interest is way too high when compared with others. Nevertheless, I am very much happy with the service provided by Bajaj Finserve.
      Was this review helpful? 0
      , dindigul
      Reviewed on Jul 13, 2017
    • Bajaj Finserv Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I got a personal loan with Bajaj finserv 3 months ago. The service with Bajaj is really good. They give the reminder calls to do the payments on time. They have disbursed the loan within 2 working days. The rate of interest is nominal with personal loan. I am very much happy with the loan amount which was disbursed, because the required loan amount has disbursed, I would say I am satisfied with their service.
      Was this review helpful? 0
      , gulbarga
      Reviewed on Jul 12, 2017
    • Bajaj Finserv Personal Loan
      "Fast Service"
      0.5 5.0/5 "Blown Away!"
      I took the personal loan from Bajaj Finserv. The interest rate is 15% for the personal loan. The bank is good and fast in process even their website is good to use. When I applied for the loan, they processed it well and sanctioned the loan on time without any delay.
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      , visakhapatnam
      Reviewed on Jul 12, 2017
    • Bajaj Finserv Personal Loan
      "Services are good"
      0.5 5.0/5 "Blown Away!"
      My personal loan is fro m Bajaj Finserv and the process was excellent. I received a call immediately after I applied for the loan and the process was hassle free. I got the disbursement on time and they were really quick in processing the request. The interest rate and charges were also high.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 11, 2017
    • Bajaj Finserv Personal Loan
      "Customer service should be improved"
      0.5 3.0/5 "Satisfactory"
      I had some issue with Bajaj Finserv, when I deposit the amount of Rs.5 lakhs for my flexi loan it was debited in my account but not credit in the loan account , When I called Bajaj Finserv for this query they never response, but I got a mail stating issue will be resolve within 48 hours, finally they took 15 days to rectify my issue.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Jul 07, 2017
    • Bajaj Finserv Personal Loan
      "Approachable "
      0.5 5.0/5 "Blown Away!"
      I had taken the personal loan from Bajaj. The loan amount is two lakhs. I do not remember about the rate of interest but it was nominal. They sanctioned the loan on time and the customer service is really good. I did not find any issues during the loan process.
      Was this review helpful? 0
      , raipur
      Reviewed on Jul 07, 2017
    • Bajaj Finserv Personal Loan
      "Better Process"
      0.5 3.0/5 "Satisfactory"
      For the personal loan, the interest rate with Bajaj Finserv is 14%. They sanctioned the loan on time. Already I had taken three loans from Bajaj for my home appliances. It is very simple to get the loan from Bajaj. All the services are better with them.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 06, 2017
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I have taken personal loan with Bajaj Finserv five years back, At the time Bajaj have charged minimal rate of interest and processing fees also it was okay for me for personal loan. I have taken the loan amount of Rs.50,000 approximately and the EMI was 1400 and the service was really prompt
      Was this review helpful? 0
      , gandhidham
      Reviewed on Jul 06, 2017
    • Bajaj Finserv Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      Bajaj finserve reaches the customer quickly based on the requirement. I took the personal loan with very normal charges. Documentation process was hassle free . They took only less time to disburse the loan, as I mentioned them that I need the loan at the earliest they have offered this loan up front.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jul 04, 2017
    • Bajaj Finserv Personal Loan
      "Interest has to be reduced and process should be transparent"
      0.5 1.0/5 "Really Bad"
      I do have personal loan with Bajaj Finserv for the amount 1.27 lakhs this was taken for a tenure period of five years, I had been paying the EMI for the last one year. When I went to close my close, they have calculated the total amount. They said I should pay only 1.10 to close the loan. But I have been making Rs. 5603 for one year initially interest portion was only reduced, My principal portion was pending. I am pretty much unhappy with Bajaj Finserv personal loan, I will never recommend this to anyone.
      Was this review helpful? 0
      , pune
      Reviewed on Jul 04, 2017
    • Bajaj Finserv Personal Loan
      "Fast Service"
      0.5 5.0/5 "Blown Away!"
      I availed the personal loan from Bajaj Finserv. It was a flat interest rate for the personal loan. They had done with the loan process in a fast manner. First day I had filled the application and submitted, on the second day they had done with the verification process and on the same night they sanctioned the loan amount in to my account. I am quite satisfied with Bajaj regards to the personal loan.
      Was this review helpful? 3
      , bangalore
      Reviewed on Jul 01, 2017
    • Bajaj Finserv Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      The rate of interest was high with Bajaj finserve personal loan. The customer service and the response was good with Bajaj. I have Pre-closed this personal loan , they have charged me pre closing charges as well. I am happy about the loan amount with bajaj , they can reduce their interest rate in future.
      Was this review helpful? 2
      , madurai
      Reviewed on Jun 29, 2017
    • Bajaj Finserv Personal Loan
      "Overall good experience"
      0.5 5.0/5 "Blown Away!"
      I had taken a personal loan from Bajaj Finserv and since I am an existing customer, I did not have do much of a process with the documentation. The customer services are supportive and the interest rate and charges were very much normal. The response provided by them was absolutely wonderful.
      Was this review helpful? 0
      , chennai
      Reviewed on Jun 29, 2017
    • Bajaj Finserv Personal Loan
      "Looking for a better service"
      0.5 4.0/5 "Great!"
      I felt Bajaj Finserv personal loan interest rate was very high, I had taken the amount of Rs.85,000 with the interest rate around 13% and with some processing fee. Still my loan is live, I could do part payment and preclosure option at any point of time.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 27, 2017
    • Bajaj Finserv Personal Loan
      "Good can do better"
      0.5 4.0/5 "Great!"
      I have got a Bajaj Finserv personal loan experience. The rate of interest which was offered by Bajaj was 23% which is really high, when compared with others. I am happy about the loan amount. The customer service and the response was good with bajaj, but they need to reduce their interest rate in future.
      Was this review helpful? 0
      , bangalore
      Reviewed on Jun 27, 2017
    • Bajaj Finserv Personal Loan
      "Services are good & high on charges"
      0.5 5.0/5 "Blown Away!"
      I am an existing customer of Bajaj Finserv and they have given me a personal loan. The customer services are good. They collected my papers on time and the process was also smooth. The interest rate and processing charges was high when compared with other banks.
      Was this review helpful? 0
      , rajahmundry
      Reviewed on Jun 24, 2017
    • Bajaj Finserv Personal Loan
      "Horrible Customer Service - Bajaj Finserv"
      0.5 0.5/5 "Unacceptable"
      I took a Personal loan June, 2015 whereas, I was promised that there will be no pre-closure charges post I pay my first EMI. After 2 years when I went to foreclose my loan they have put in a foreclosure charge and saying their policy has changed. Policy change cannot impact your earlier customers. You can apply it to your new customers. This is pure case of cheating wherein you sell something with all jazzy offers and then apply a charge to it. This is ridiculous. I have reached out to their team but of no use. I am lodging a complaint to the Consumer Forum.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jun 22, 2017
    • Bajaj Finserv Personal Loan
      "Proper Process"
      0.5 5.0/5 "Blown Away!"
      I availed the personal loan from Bajaj. The loan amount was 1.5 lakhs and the interest rate is very normal. I do not remember the rate but it is nominal. I directly approached them and they provided the loan. I just submitted the required documents in order to get the loan and Bajaj disbursed the loan without any hassles.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 22, 2017
    • Bajaj Finserv Personal Loan
      "Interest rate should be flexible"
      0.5 5.0/5 "Blown Away!"
      I am an existing customer of Bajaj finserv, their interest rate is very high but I like their service is good. I am paying 20% of interest more than principal amount, I am fine with that, because all about the service. I have taken only the amount of Rs.35,000 for the tenure of 30 months.
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      , nagpur
      Reviewed on Jun 22, 2017
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 3.0/5 "Satisfactory"
      The process with BAJAJ FINSERV personal loan was good. The executives came to my place at times to my office to collect the required documents to proceed with the personal loan. I am happy about the loan amount. The required loan amount was disbursed . Within 4 to 5 days they have disbursed my loan. The rate of interest is high, when compared with others. I am satisfied with Bajaj Finserv.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Jun 21, 2017
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    Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1461 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care - Overview

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Perfect Personal Loan Deals for you

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at [email protected], providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at [email protected]

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800 1030 333
    • EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at [email protected], mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

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