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  • Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1800 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care Number

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at grievanceredressalteam@bajajfinserv.in, providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at customerexperiencehead@bajajfinserv.in.

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800-103-3535
    • Durable finance and EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at personaloans1@bajajfinserv.in, mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

    Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Best Financial Service"
      0.5 5.0/5 "Blown Away!"
      I have take personal loan from the Bajaj finance which they approved in 2-3 day and the amount is reflected in next day ,its instant approve process. As am satisfied with the rate of interest which is quiet nominal one They provided the tenure period of 1-5 year and i make the payment monthly though ECS There is nominal processing fees also,
      Was this review helpful? 2
      , chennai
      Reviewed on Oct 17, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The experience i had with this loan has been good and they had given me a loan amount of 5,00,000 which has been satisfactory. The interest rate with them has been okay but there has been charges made by them which was not even intimated. They had promised something and had taken something.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Oct 17, 2018
    • Bajaj Finserv Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      The process in getting this loan has been smooth and easy and the loan amount which they had provided had been satisfactory. They had been charged me with some processing fee but there has not been any sort of additional charges. The interest rate which they offered also had been good where it was comparatively less.
      Was this review helpful? 3
      , bangalore
      Reviewed on Oct 15, 2018
    • Bajaj Finserv Personal Loan
      "Good Financial service"
      0.5 4.0/5 "Great!"
      I have taken personal loan from Bajaj finance pvt . Am satisfied with the rate of interest which they have provided . There is no processing fees for the loan which is nominal one. I make the payments through Ecs every month . They gave the tenure period of 36months . They did quick documentation and received the loan.
      Was this review helpful? 4
      , new delhi
      Reviewed on Oct 09, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My experience was good with Bajaj Finserv for personal loan, the process was smooth and i received my loan amount on time. The loan amount was for Rs 1 lac with high interest rate. Customer service was good and the tenure period for this loan is for 2 years.
      Was this review helpful? 4
      , new delhi
      Reviewed on Oct 08, 2018
    • Bajaj Finserv Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      The loan experience i had with them has been pretty good and the loan amount which they had provided had been sufficient. The process has been completely online and it has been easy except they had collected the cheques directly. The interest rate has been less when compared with the market rate, and their customer support has also been good as well.
      Was this review helpful? 4
      , hyderabad
      Reviewed on Oct 06, 2018
    • Bajaj Finserv Personal Loan
      "Need to reduce charges"
      0.5 4.0/5 "Great!"
      The process was smooth with Bajaj Finserv for personal loan and it was a good experience. The loan amount was for Rs 1.6 lacs with high interest rate when compared to others. Customer service was good and they responded on time. The tenure period for this loan is 4 years.
      Was this review helpful? 8
      , hyderabad
      Reviewed on Oct 01, 2018
    • Bajaj Finserv Personal Loan
      "Easy option"
      0.5 5.0/5 "Blown Away!"
      Bajaj finserv personal loan interest rate was nominal. They offered me around 11.5% of interest very long days back . The processing fee was nominal in Bajaj, the time taken for processing was quick. Now I repaid my loan and got my NOC letter.
      Was this review helpful? 10
      , pune
      Reviewed on Sep 28, 2018
    • Bajaj Finserv Personal Loan
      "High on ROI"
      0.5 4.0/5 "Great!"
      I have taken a personal loan from Bajaj Finserv and it was not a easy process to get the loan. The process is long and not up to the mark. I have taken a loan of 1.20 Lakh. The rate of interest and processing charges are high when compared to the other banks.
      Was this review helpful? 12
      , hyderabad
      Reviewed on Sep 27, 2018
    • Bajaj Finserv Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It has been a very good experience with them so far and there has not been any delay which has been happened. The interest rate with them has been quite nominal when compared with the market rate, and their customer support and their staff responses had been good as well. There has not been any hassle faced with their banking services so far.
      Was this review helpful? 6
      , bangalore
      Reviewed on Sep 26, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      My personal loan experience was good with Bajaj Finance, the loan amount was for Rs 88000 but they gave only Rs 80000 and remaining Rs 8000 was for insurance. Customer service was not up to the mark and the rate of interest was high when compared to other banks.
      Was this review helpful? 4
      , hyderabad
      Reviewed on Sep 25, 2018
    • Bajaj Finserv Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv and my experience was good, the loan amount was for Rs 3 lacs with nominal interest when compared to others. Customer service was good with Bajaj and they responded on time. The tenure period for this loan is 3 years.
      Was this review helpful? 8
      , bangalore
      Reviewed on Sep 17, 2018
    • Bajaj Finserv Personal Loan
      "Easy process"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan from Bajaj Finserv. The customer services and response is good. The rate of interest and processing charges are normal. The process to get the loan is good and I got the loan amount I needed. The after loan services are good too.
      Was this review helpful? 14
      , indore
      Reviewed on Sep 07, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 2.5/5 "Just OK"
      My experience was average with Bajaj Finserv for personal loan, the process was smooth and i received my loan amount on time. The interest rate was too high when compared to others in the market. Customer service was not up to the mark and the tenure period for this loan is 3-4 years.
      Was this review helpful? 11
      , bangalore
      Reviewed on Aug 29, 2018
    • Bajaj Finserv Personal Loan
      "Need to have clarity in the process"
      0.5 1.0/5 "Really Bad"
      I had taken a over draft loan with Bajaj Finserv. It has not been a good experience as there were hidden charges and the pre closure was very hectic and there was no clarity. I am not happy with the services and the process and I would not recommend them.
      Was this review helpful? 17
      , navi mumbai
      Reviewed on Aug 29, 2018
    • Bajaj Finserv Personal Loan
      "Satisfactory"
      0.5 5.0/5 "Blown Away!"
      Bajaj Finserv is pretty good in the process for the personal loan. The customer services and response is good. There are no issues in the process. I received the loan on time and as needed. The rate of interest and processing charges are also fine.
      Was this review helpful? 12
      , hyderabad
      Reviewed on Aug 27, 2018
    • Bajaj Finserv Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with BAJAJ 1 year back. The loan amount was 2 lakhs and the interest rate was satisfactory . The tenure period was 48 months . The customer service and responses was up to the mark. Its a very quick approval and fats process too. The documentation was smooth and processing fee was better than AXIS BANK.
      Was this review helpful? 18
      , coimbatore
      Reviewed on Aug 21, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 2.5/5 "Just OK"
      My personal loan experience was good with Bajaj Finserv, the loan amount was for Rs 1 lakh with high interest rate when compared to others. Customer support was very good and they responded on time. The tenure period for this loan is 3 years out of which 11 months already completed.
      Was this review helpful? 12
      , hyderabad
      Reviewed on Aug 17, 2018
    • Bajaj Finserv Personal Loan
      "Very good services"
      0.5 5.0/5 "Blown Away!"
      I have taken my personal loan with Bajaj Finserv. The customer services and response is good and I got the loan with ease. They are also normal on the rate of interest and processing charges. It is around 14%. The after loan services are also satisfactory.
      Was this review helpful? 17
      , pune
      Reviewed on Aug 17, 2018
    • Bajaj Finserv Personal Loan
      "High on ROI and charges"
      0.5 5.0/5 "Blown Away!"
      I have also taken a personal loan with Bajaj Finserv. The customer services are good and they are responsive too. They collected my paper work on time. But they have offered me a very high interest rate and processing charges when compared to the other banks.
      Was this review helpful? 10
      , dibrugarh
      Reviewed on Aug 11, 2018
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