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  • Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1732 Users

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    Promised Interest Rate

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    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care Number

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at grievanceredressalteam@bajajfinserv.in, providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at customerexperiencehead@bajajfinserv.in.

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800-103-3535
    • Durable finance and EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at personaloans1@bajajfinserv.in, mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

    Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      I have taken a personal loan with Bajaj Finserv and my loan experience was not good. The loan amount was for Rs 1.21 lakhs with high interest rate of 11%. The processing charges are way too high when compared to other sources. Customer service was not up to the mark and i received my loan amount within a week.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 16, 2018
    • Bajaj Finserv Personal Loan
      "Bajaj personal loan"
      0.5 3.0/5 "Satisfactory"
      I have taken a personal loan from BAJAJ FINSERV and the approved loan mount was 1 lakhs. The rate of interest was 17%.The interest was bit high.The monthly EMI comes around 4412 and the total tenure was for 3 years.The customer service and response with them was good.It was a pre approved loan and got the loan amount with in 1 day.
      Was this review helpful? 0
      , thrissur
      Reviewed on May 15, 2018
    • Bajaj Finserv Personal Loan
      "High rate of interest"
      0.5 3.0/5 "Satisfactory"
      I had taken a personal loan from BAJAJ FINSERV and the approved loan amount was 30000. When i applied for the the rate of interest with them was very high.The monthly emi was 2500 for 3 years and i have foreclose the loan after 1.5 years. There was no foreclosure charges with them.
      Was this review helpful? 0
      , bangalore
      Reviewed on May 13, 2018
    • Bajaj Finserv Personal Loan
      "Dont' Go for Personal Loan in Bajaj"
      0.5 1.0/5 "Really Bad"
      I really fed up with the charges in Bajaj Finserv. Their interested rate is 14%. I have taken a loan amount of Rs.1.41 lakh. They deducted Rs.12000 for processing charges and insurance. I closed the loan within 3 months. I'm not aware of the all these things. I made the EMI payment of Rs. 6000 with the Tenure of 50 months. I had a worst service with them. Service charges is Rs.5000 to close the loan in 3 months.
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 11, 2018
    • Bajaj Finserv Personal Loan
      "BEST SERVICE"
      0.5 4.0/5 "Great!"
      Taken personal loan from Bajaj finserv , with high rate of interest while comparing to other banks available in market. Easy approval process , am satisfied with the loan amount based on my requirements . Customer service and customer response is best in clearing queries .
      Was this review helpful? 0
      , hyderabad
      Reviewed on May 08, 2018
    • Bajaj Finserv Personal Loan
      "Good overall"
      0.5 5.0/5 "Blown Away!"
      I like to bank with Bajaj Finserv because I get regular updates to my email and most of my relatives and friends bank with them. I have taken a personal loan known as Flexi pay. The benefit is this facility is that I would be allotted an amount of loan, I can use the amount what I am in need off and pay the interest rate only for the used amount and not the amount that was allotted for me. The rate of interest is of 14.25% which is on the higher side for me.
      Was this review helpful? 0
      , pune
      Reviewed on Apr 30, 2018
    • Bajaj Finserv Personal Loan
      "Need to reduce charges"
      0.5 4.0/5 "Great!"
      My experience with Bajaj Finserv for personal loan was good, the process was smooth and i received my loan amount on time. Customer service was good and they followed up on time. The tenure period of this loan is 5 years and i preclosed the loan within 6 months.
      Was this review helpful? 0
      , chennai
      Reviewed on Apr 26, 2018
    • Bajaj Finserv Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took BAJAJ FINSERV personal loan few years ago and the loan is fully paid and it is closed. I'm happy with their customer service and assistance. The loan processing was quick and hassle free.
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 23, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 4.0/5 "Great!"
      I got the personal loan from the BAJAJ FINSERV around 8 months ago. They have offered me the loan amount of Rs,60,000 and the rate of interest and the charges are pretty high with the BAJAJ FINSERV personal loan services. I would say I have got an average service from bajaj,
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 19, 2018
    • Bajaj Finserv Personal Loan
      "Not satisfied"
      0.5 1.0/5 "Really Bad"
      My personal loan was taken with BAJAJ 4 years back. The loan amount was 4 lakhs and the interest rate was 15.25% which is bit high than other banks. Here there is no option to do the balance transfer. The processing fee was quite high . The pre closure is charges are there .
      Was this review helpful? 0
      , bangalore
      Reviewed on Apr 18, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The transparency is not seen in the BAJAJ FINSERV personal loan process. I have got the personal loan from the BAJAJ FINSERV around 2 years ago. The customer support service and the response is not up to the mark and they don't give proper updates to the customers.
      Was this review helpful? 0
      , vijayawada
      Reviewed on Apr 16, 2018
    • Bajaj Finserv Personal Loan
      "Need to reduce charges"
      0.5 2.0/5 "Expected more"
      I have taken a personal loan with Bajaj finserv and my loan experience was not up to the mark. The rate of interest of 19% is way high when compared to other sources in the market. Customer service was average and the loan amount of this loan is Rs 50000-60000. I have a tenure period of 3 years for this loan.
      Was this review helpful? 0
      , mumbai
      Reviewed on Apr 11, 2018
    • Bajaj Finserv Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      My personal loan experience with Bajaj finserv was very good, the loan amount was for Rs 75000 with rate of interest of 23% which is high when compared to other sources. The process was quick and i received my loan amount on time. Customer service was good and i am not aware of the tenure period of this loan.
      Was this review helpful? 0
      , ahmedabad
      Reviewed on Apr 06, 2018
    • Bajaj Finserv Personal Loan
      "Better service"
      0.5 5.0/5 "Blown Away!"
      I have got the BAJAJ FINSERV personal loan around a year ago. The customer support service is good with the BAJAJ FINSERV and they give good response to the customers. This BAJAJ FINSERV personal loan gave me the average interest rate and i am satisfied with it.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Apr 05, 2018
    • Bajaj Finserv Personal Loan
      "Better service"
      0.5 3.0/5 "Satisfactory"
      The personal loan service is average with the bajaj finserv. I have got the loan from the BAJAJ around 2 years ago. The customer support service and the response is good with the bajaj and they give good response to the customers. The rate of interest and the charges are average with the bajaj finserv.
      Was this review helpful? 0
      , coimbatore
      Reviewed on Apr 03, 2018
    • Bajaj Finserv Personal Loan
      "Better service"
      0.5 4.0/5 "Great!"
      The Bajaj finserv has disbursed the loan amount within 3 days of time. The required loan amount has been given and I am satisfied with it. The rate of inters and the charges are average with the Bajaj finserv personal loan process. The customer support service is good with the bajaj finserv.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 29, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have got the personal loan from the BAJAJ FINSERV around a year ago. The rate of interest and the charges are very high. The hidden charges are seen in the BAJAJ FINSERV personal loan process. The promises need to be fulfilled by the BAJAJ FINSERV.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 28, 2018
    • Bajaj Finserv Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      Bajaj finserv has offered me a personal loan based on my consumer durable track. The customer support service and the response is good with the bajaj finserv and they give good response to the customers. They have offered me Rs,1,00,000 and I am satisfied with it. The rate of interest and the charges are low with the bajaj finserv consumer durable loan.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 28, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      The BAJAJ FINSERV has approved my personal loan and disbursed he loan amount within a day time. the customer support service is good with the BAJAJ FINSERV. I have fore closed the personal loan within a day time by paying the balance amount and they gave me NOC as soon I pay the loan amount.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Mar 26, 2018
    • Bajaj Finserv Personal Loan
      "Needs to improve"
      0.5 1.0/5 "Really Bad"
      My personal loan experience with Bajaj Finserv was not up to the mark. The loan amount was for Rs 4 lakhs with high rate of interest when compared to other sources. The process was smooth and i received my loan amount on time. Customer service was not up to the mark and their response was delayed.
      Was this review helpful? 0
      , mumbai
      Reviewed on Mar 26, 2018
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