•  Loading your search... Loading your search...
  • Bajaj Finserv Personal Loan Customer Care Number is Rated as "Great!" by 1703 Users
    Personal Loan BYTES FROM OUR KITCHEN

    Bajaj Finserv Personal Loan Customer Care Number

    Bajaj Finserv Personal Loan Customer Care - Overview

    Bajaj Finserv provides an exceptional customer service experience with 24x7 email and voice support. It has a number of channels to address customer grievances and collect feedbacks. Also, separate grievance redressal platforms are available for Non Resident Indians. In case of unsatisfactory response from the customer support cell, you can get in touch with the nodal officer or the customer service head.

    Bajaj Finserv Customer Portal

    With an aim to achieve customer satisfaction and to enhance the quality of offerings, the customer portal of Bajaj Finserv allows the following activities online:

    • View loan status and other related information
    • Download welcome letter, e-statements, and No Objection Certificate (NOC).
    • Make loan payments and foreclosures
    • View and update contact information
    • EMI calculation
    • Get your questions answered
    • Track the response time and much more

    Grievance redressal mechanism

    Bajaj Finserv team is committed to resolve all customer queries within 7 working days. In case you are not satisfied with the answers received, you can write to the customer support at grievanceredressalteam@bajajfinserv.in, providing the details of your enquiry. The Grievance Redressal cell investigates the concerns raised by customers and solves them within three working days. However, if you are still dissatisfied with the responses from the customer support team, you can write to the national head of customer support at customerexperiencehead@bajajfinserv.in.

    Bajaj Finserv Voice Support

    You can reach out to the Bajaj Finserv customer support team on 020 3957 5152 for all personal loan related queries. The call service is available in English, Hindi, Bengali, Marathi, Punjabi, Gujarati, Tamil, Telugu, Malayalam, and Kannada. While making calls from a non-registered number please keep the customer information ready for verification process. Given below are the contact numbers:

    • Personal loan queries: 1800 1030 333
    • EMI card helpline: 020 3957 5152
    • Loan queries other than durable finance: 020 3957 4151
    Apply for Personal Loan

    Email enquiries

    For all your queries on personal loan products, you can write to Bajaj Finserv at wecare@bajajfinserv.in, mentioning your account number and the registered mobile number. For a better and fast experience, send the mails from your registered email ID. You can expect a reply within 2 days from the date of enquiry.

    SMS

    You can also source answers for your questions by sending an SMS from your registered mobile number to 9227564444. To receive SMS responses, simply send the SMS Code of the particular topic you are seeking information on. Refer the below table for SMS codes.

    SMS Code Type of Information
    GETEMAIL To know your registered email ID
    UPDEMAIL To update email address
    CUSTID To know customer ID
    LAN To view details of loan account number
    EXPERIA For customer portal username and password
    SOA Statement of Account
    NOC For No Objection Certificate
    REPSCH For repayment schedule
    VAN Flexi Virtual Account Number
    TAN To know TAN number
    BRANCH To know the nearest branch
    PAYBRAN For information on nearest paying branch
    EMI LAN For knowing EMI details
    PIN To know EMI Card PIN number
    FEEDBACK To give feedback
    LIMIT To know the available loan limit
    APP To download the Bajaj Finserv app

    You can also view the details of your personal loan by using the Bajaj Finserv app which is available for both android and iOS.

    Personal Loan Reviews

    • Bajaj Finserv Personal Loan
      "Process is good, but high on charges"
      0.5 5.0/5 "Blown Away!"
      I got a over draft loan from Bajaj Finserv. The customer services are good and there were no issues to get the loan through. They have a limit for a customer and the customer can use the loan as much as needed. The rate of interest and charges are high when compared.
      Was this review helpful? 0
      , mumbai
      Reviewed on Feb 17, 2018
    • Bajaj Finserv Personal Loan
      "Best banking"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv,the loan amount is 2.87 lakhs,rate of interest is 12% is low as compared to others.The tenure is for 36 months.I have already paid 7 months,They had deducted processing fees of 15,000.Documents were collected door step and within 2-3 days it was disbursed.
      Was this review helpful? 0
      , jaipur
      Reviewed on Feb 15, 2018
    • Bajaj Finserv Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv,The loan amount is seven lakhs,rate of interest is 13.5%,the EMI is active.I make payments through online,the loan was disbursed within 2-3 days of time.documents were Collected door step.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 15, 2018
    • Bajaj Finserv Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I have got the personal loan from the BAJAJ FINSERV around 2 years ago. The customer support service is good with the BAJAJ FINSERV. They have disbursed the loan amount within the promised time. The required loan amount has been given and I am satisfied with it.
      Was this review helpful? 0
      , ghaziabad
      Reviewed on Feb 13, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I got the personal loan from the BAJAJ FINSERV around a year ago. The customer support service is good with the BAJAJ FINSERV, They took around 3 days of time to disburse my loan amount. The rate of interest and the charges are average with the BAJAJ FINSERV.
      Was this review helpful? 0
      , visakhapatnam
      Reviewed on Feb 13, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      The rate of interest and the charges are quite high with the Bajaj finserv personal loan services. I have got the personal loan from the Bajaj around a year ago. The required loan amount was not disbursed by bajaj and I am not satisfied with it.
      Was this review helpful? 0
      , vellore
      Reviewed on Feb 12, 2018
    • Bajaj Finserv Personal Loan
      "Dont GO for Bajaj FInServ "
      0.5 0.5/5 "Unacceptable"
      I Opt interest servicing loan it's like OD account which is online service no customer care no branch. When I opt loan for saving some interest I want to transfer a big amount In my OD account but a couple of days my portal account was not registered. I requested them no of time after that they activated it took 4 days. After account activation, I tried to deposit a big amount on OD Account but its failles. So I submited request on portal but still they have not resolve my query I am worried with my amount and in this duration they are going to charge me interest on full amount I want to push more money but I am afraid. No one here for assistance. I am a software engineer I have worked on payment gateway many times I know how is it working. but I believe thye don't know that's why I am worried with my amount this is my request please don't go for online loan option and even if you want to avail any loan then go with the proper procedure and very important point please dont trust on
      Was this review helpful? 0
      , pune
      Reviewed on Feb 09, 2018
    • Bajaj Finserv Personal Loan
      "Needs Improvement"
      0.5 1.0/5 "Really Bad"
      The promises were not fulfilled by the bajaj finserv and the rate of interest which they have offered was very high when compared with others. The additional charges were also high with the Bajaj finserv, I would say it was a poor service which I got from the Bajaj finserv.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 09, 2018
    • Bajaj Finserv Personal Loan
      "Need to be customer centric"
      0.5 1.0/5 "Really Bad"
      The BAJAJ FINSERV haven't considered my personal loan application, even though I have got more products with the help of BAJAJ FINSERV consumer durable loan. They told that I have got more than 2 cheque bounces, so that was the reason, they have rejected my personal loan application.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 08, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have taken a personal loan with Bajaj Finserv and the loan experience was good. The loan amount was for Rs 6.6 lakhs with the rate of interest of 15% which is high when compared to other sources. They charged a processing fees of Rs 15600 which is very high. Customer service was fine and they responded on time. The tenure of this loan is 5 years.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Feb 08, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have taken a Personal loan with Bajaj Finserv and my loan experience was average. The loan amount was for Rs 4.80 lakhs with the rate of interest of 15% which is way high when compared to other sources. Customer service was not up to the mark and they did not respond on time. The tenure of this loan is 5 years.
      Was this review helpful? 0
      , new delhi
      Reviewed on Feb 07, 2018
    • Bajaj Finserv Personal Loan
      "Excellent"
      0.5 3.0/5 "Satisfactory"
      I have got the personal loan with the Bajaj Finserv and they have given the rate of interest as 14.5%, also the customer service is good one. The loan amount got disbursed within three days of time from the date, when I have applied.
      Was this review helpful? 0
      , chennai
      Reviewed on Feb 06, 2018
    • Bajaj Finserv Personal Loan
      "Average service"
      0.5 3.0/5 "Satisfactory"
      I have got the personal loan from the bajaj finserv around 3 years ago. The customer support service is average with the bajaj finserv. The required loan amount has been approved by the bajaj finserv and I am satisfied with it. The rate of interest is quite high.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 05, 2018
    • Bajaj Finserv Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      The response is quick and fast from the BAJAJ FINSERV, the processing time is very minimal with the BAJAJ FINSERV personal loan services. The rate of interest and the charges are very low with the BAJAJ FINSERV personal loan services. I am satisfied with the loan amount which i got from the BAJAJ FINSERV.
      Was this review helpful? 0
      , goa
      Reviewed on Feb 05, 2018
    • Bajaj Finserv Personal Loan
      "Good Loan"
      0.5 4.0/5 "Great!"
      I got a Personal Loan from Bajaj FinServe and the experience with it has been pretty much alright. Only thing with them was that the Interest rate applied on this card is on a higher end. The process of getting the Loan was very easy and involved less work for it.
      Was this review helpful? 0
      , navi mumbai
      Reviewed on Feb 02, 2018
    • Bajaj Finserv Personal Loan
      "High rate of interest"
      0.5 4.0/5 "Great!"
      I had applied and got the Personal Loan from BAJAJ FINSERV. They approved my Personal application and sanctioned the promised principle amount. But I feel there is a little dissatisfaction when it comes to the Rate of interest which they offered is 14% is too high when compared with other banks.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 02, 2018
    • Bajaj Finserv Personal Loan
      "Bajaj-WorstExperienceAlwaysWithBajaj"
      0.5 1.0/5 "Really Bad"
      The calls will keep on coming though not interested. Not at all recommended for their uninformed hidden charges on their products and there is not a proper communication to customer regarding the changes they make. I mean to say there is no email notifications if any changes they are bringing. Its not a good way a they are wasting customer's money by these hidden charges which are not communicated to customer in proper effectively reachable ways ( like just by SMS). I anything is communicated to their customer care email. The response is not immediate. They say upto 3 days. Being a financial company the response has to be on the same day in resolving the issue of customer. For just a two wheeler insurance premium amount fault from bajaj, I had to visit the centre 2 times atleast after failing to get proper response through emails or customer portal to get back the excess charged premium. Another issue which was really bad experience with the personal loan of 5lacs.
      Was this review helpful? 0
      , bangalore
      Reviewed on Feb 01, 2018
    • Bajaj Finserv Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Bajaj Finance and my loan experience was very good. The loan amount was for Rs 1.30 lakhs with the rate of interest of 18% which is high when compared to all other sources in the market. The process was quick and i received my loan amount on time. Customer service was good and the tenure of this loan is 3 years.
      Was this review helpful? 0
      , vadodara
      Reviewed on Jan 31, 2018
    • Bajaj Finserv Personal Loan
      "high interest personal loan"
      0.5 5.0/5 "Blown Away!"
      I applied and approved the personal loan from BAJAJ FINSERY. The process is very smooth but the Rate of interest is very high by comparing with market rate. The rate of interest is 14%. I got the approval with in 48 hrs only, which was appreciated.
      Was this review helpful? 0
      , chennai
      Reviewed on Jan 31, 2018
    • Bajaj Finserv Personal Loan
      "Good Loan"
      0.5 5.0/5 "Blown Away!"
      I have taken a loan with flex scheme in personal loan with BAJAJ. The response at the time of loan disbursement is great. Instant approval with the loan. I have charged rate of interest at 14%. I am comfortable with BAJAJ. The customer service and response is great with bajaj.
      Was this review helpful? 0
      , lucknow
      Reviewed on Jan 30, 2018
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.