• Bank Of Maharashtra Personal Loan Customer Care

    Customers who wish to avail a loan from Bank of Maharashtra or existing personal loan customers of the bank can contact the customer care unit via their toll-free numbers - 1800 233 4526 / 1800 102 2636. Customers can also contact the bank through their SMS-based support or write to the customer care email of Bank of Maharashtra.

    Bank of Maharashtra Personal Loan Customer Care Numbers

    Bank of Maharashtra customers can contact the customer care unit for any queries, suggestions or feedback related to personal loans via their toll-free numbers - 1800 233 4526 / 1800 102 2636. Customers can also contact the customer care support team via the landline numbers of the bank - 020 24480797/020 24504117 /202 24504118.

    Features of the Bank of Maharashtra Customer Portal

    Listed below are the key features of the Bank of Maharashtra customer portal:

    • Apply for a loan.
    • Know the loan interest rates and service charges of loan products.
    • Download account opening forms and other relevant forms.
    • Locate the zonal offices of Bank of Maharashtra.
    • Contact the customer care support team via the toll-free numbers, landline numbers, SMS facility, or email.
    • Check your eligibility.

    Bank of Maharashtra Customer Care SMS facility

    Listed below are the SMS-based facility details of Bank of Maharashtra:

    • To activate their internet banking account, customers have to SMS ‘ACTIV’ to 9223181818.
    • For any other assistance related to the internet banking account of the customer, one should SMS 'ASSIST’ to 9223181818.

    Bank of Maharashtra Customer Care Email

    Bank of Maharashtra customers can email the customer care unit for any suggestions, feedback or queries related to personal loans by writing to mahaconnect@mahabank.co.in

    Bank of Maharashtra Grievance Redressal

    To provide customers the opportunity to voice their concerns or suggest any areas of improvement, Bank of Maharashtra observes the 15th of each month as ‘Customer Day’ across all offices including the Zonal offices and the Head office. If the 15th of any months coincides with a holiday then this day is recognised on the previous working day.

    Bank of Maharashtra offers an online complaint form that you can fill and submit to get your grievances redressed by the customer care center in a courteous and prompt manner. The customer care of the bank treats all complainants equally and provides fair resolutions to the petitioner’s problem.

    Stages of complaint redressal at Bank of Maharashtra

    1. Step 1: Once a customer files a complaint, the matter is brought to the immediate notice of the concerned Branch manager for redressal.
    2. Step 2: If the problem is not solved up to the customer’s satisfaction, the issue may be escalated to the respective Zonal head.
    3. Step 3: If the petitioner still feels that the complaint has not been resolved adequately, he or she can further escalate the matter to the Principal Nodal Office at the Head office of the bank along with the complete details of the case.
    4. Step 4: In case the complainant doesn’t get a satisfactory response even after following the above mentioned course of action, he or she may write directly to the Chairman & Managing Director of the Bank.

    Even after going through the course mentioned above, if any grievance remains unresolved for more than a month or a customer is not satisfied with the outcome, he or she can resort to the following alternatives:

    • The Banking Ombudsman located in State Capitals under RBI Ombudsman Scheme 2006
    • The District Consumer Forum under Consumer Protection Act, 1985
    • Directorate of Public Grievances, Government of India, Cabinet Secretariat, Sansad Marg, New Delhi

    How to raise a grievance

    A customer can raise a request for his or her grievance redressal through multiple modes at Bank of Maharashtra. See below the details of the modes through which you can get in touch with the customer care team:

    Grievance redressal phone number 020-25614259
    Grievance redressal email address cmcustomerservice@mahabank.co.in OR customerfeedback@mahabank.co.in
    Grievance Redressal Officer mailing address Mr. Makarand Krishana Deval Bank of Maharashtra Marketing & Publicity Department, Head Office ‘Lokmangal’, Shivajinagar Pune - 411005 Maharashtra, India

    Alternatively, you can also get in touch with the Compliance Officer using the below mentioned details:

    Designation Assistant General Manager, HRM
    Telephone number 02025511654
    Email address agmhrm@mahabank.co.in

    Once a complaint is lodged, the candidate is provided with a unique grievance number generated under Central Grievance Management System (CGMS). This number can be used further for any future references. All grievances are recorded in the CGMS and the Grievance Register of the bank, and will be available to the senior management for periodic reviews. The subscriber and complaint details are kept confidential and will be shared with any other organisation or regulatory authority when an external input is required to resolve the grievance. However, this is done only after receiving the written consent of the complainant.

    Whether you are unsatisfied with the resolution provided by the Grievance Redressal Officer or your grievance redressal is still pending, you can contact the Chief Grievance Redressal Officer (CGRO) using the below mentioned details:

    Name of Chief Grievance Redressal Officer Mr. Milind Gharad
    Designation Assistant General Manager
    Telephone number 020-25510708
    Mobile number 09911103231
    Email address agmabc@mahabank.co.in
    Address Bank of Maharashtra Alternate Business Channel Department, Head Office ‘Lokmangal’, Shivajinagar Pune - 411005 Maharashtra, India

    Check out the details of the Corporate Module Chief Grievance Redressal Officer:

    Name of Corporate Module Chief Grievance Redressal Officer Mr. Karajagi Mohammed Ishak Abdul Rahiman
    Designation Deputy General Manager, HRMD
    Telephone number 02025532752
    Mobile number 09831343222
    Email address dgmhrm@mahabank.co.in

    Please note that the complaint will be assumed to be resolved if the subscriber fails to respond within 45 days after the receipt of the written response from the grievance redressal entity or intermediary regulated by the bank authority.

    Types of loans offerd by Bank of Maharashtra

    • Pradhan Mantri Awas Yojana
    • Maha Ghar Housing Loan
    • Maha Doc+ Loan Scheme
    • MSME Credit+ Scheme
    • Stand-Up India Scheme
    • Loan Against Property
    • Skill Loan Scheme
    • Pradhan Mantri Mudra Yojana
    • MSME Schemes
    • Maha Combo Loan Scheme
    • Educational Loans
    • Loan Scheme for Exporters
    • Loan Scheme for Agriculturists
    • Loan Scheme for Corporates
    • Loan Scheme for Entrepreneurs
    • Loan Scheme for Professionals
    • Loan Scheme for Individuals
    • Maha Adhar Loan Scheme for Pensioners
    • Housing Finance Scheme
    • Mahabank Vehicle Loan Scheme for Old Car and Two Wheelers
    • Mahabank Gold Card Scheme for Exporters
    • TopUp Loan for Home Loan Borrowers
    • Mahabank Salary Gain Scheme
    • Mahabank Gold Loan Scheme
    • Personal Loans
    • Scheme for Solar Water Heating Systems
    • Mahabank Consumer Loan Scheme
    • Scheme for Solar Lighting Systems

    Maha Bank Personal Loan Scheme

    Personal loans are a great way to handle a temporary financial crisis without having to explain the bank outgoings of your loan expenditure. The Maha Bank Personal Loan Scheme of Bank of Maharashtra can be used to pay for various short-term personal expenses such as medical expenses, travel expenses, income tax liability, expenses for family functions, paying off credit card bills or other debts, expenses for business requirements, and many more.

    Maha Bank Personal Loan Scheme Eligibility criteria

    • Salaried individuals having existing housing loans
    • Candidates having a corporate salary account with a minimum of 2 years of work experience and at least 1 year in the current organisation
    • Candidate should have a minimum of 1 year of standing relationship with the bank
    • Applicant must be of the age group of 18 to 60 years
    • Corporate salary account holder must have had a minimum income of Rs.3 lakh in the previous year
    • Existing housing loan debtor must have had a minimum income of Rs.2.50 lakh in the previous year (subject to adequate disposable income)

    Documents required for Maha Bank Personal Loan Scheme

    • Proof of identity
    • Proof of address
    • PAN Card of the applicant
    • The candidate’s proof of income
    • Income Tax Return (ITR) or Form 16 from the employer for at least 2 years
    • The applicant’s salary slips of the last 3 months
    • The applicant’s bank statements of the last 6 months showing the salary credit details

    Maha Bank Personal Loan Scheme key points

    • Maximum loan amount that is subject to deduction norms is Rs.1.5 lakh under this scheme
    • The plan carries zero margin
    • The loan repayment tenure is flexible with a maximum of 36 months
    • The Benchmark Prime Lending Rate (BPLR) for this scheme is 15.00% effective from 01 October 2011
    • The Base Rate for Maha Bank Personal Loan Scheme is 9.60% effective from 07 October 2017
    • The processing charges of this plan is 1% of the entire loan amount with a minimum of Rs.1,000
    • The bank accepts one guarantor under this program
    • A 1% additional discount is given to corporate salary account holders and existing housing loan borrowers in the applicable rate of interest
    • The loan deduction amount will not exceed 60% of the gross income of the applicant in addition to the proposed EMI

    Bank of Maharashtra Branch Details

    Listed below are the location details of the zonal offices of Bank of Maharashtra:

    City Address
    Ahmedabad Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja Ahmedabad - 380 001 Gurukul, 2nd Floor, Lal Taki Road, Ahmednagar - 414 001
    Akola Aarth Mangal, Oak Marg, Satav Chowk, Jatharpeth, Akola - 444 005
    Amravati Siddhivinayak Building, Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati - 444 606
    Aurangabad Mahabank Bhavan, C-3, N-1 Town Centre, CIDCO, Aurangabad - 431 003
    Bengaluru 15, Police Station Road, Basavanagudi Bengaluru - 560 004
    Bhopal 1/14 Prashasanik Zone, Arera Hill, Jail Road, Bhopal - 462 011
    Chandigarh SCO 88-89, Sector - 17 C, Chandigarh - 160 017
    Chandrapur Ghanashyam Bhavan, Mul Road, Opp. Police H.Q. Chandrapur - 442 401
    Chennai 04, Sivangananan Road, T. Nagar, Chennai - 600017
    Delhi 15, NBCC Tower, 3rd floor, Bhikaji Cama Place, New Delhi - 110 066
    Goa Dattaprasad Building, 1 st Floor M.G. Road, Panjim, Goa - 403 001
    Hyderabad H NO 4-3-448 to 460 & 465 to 468, 1st Floor, Vinoothana Pittie’s Majesty, Gopal Baugh Near Bank Street, Koti, Hyderabad - 500 001
    Indore Maharashtra Sahitya Sabha Bhavan, 688, M.G. Road, Indore - 452 007
    Jabalpur Mangalmay Building Opp. Telephone Exchange, 1st Floor, Wright Town Jabalpur - 480 002
    Jaipur 6th Floor, Fortune Heights,C94 , Main Subhash Marg, Ahinsa Circle, C-Scheme Jaipur - 302 001
    Jalgoan Khandesh Mill Shopping Complex, Nehru Chowk, Jalgaon - 425 001
    Kolhapur Mahabank Building 517/A/1, Kawala Naka, Kolhapur - 416001
    Kolkata 3, N.S. Road, 1 st Floor, McLeod House, Kolkata - 700 001
    Latur Pushpak Plaza, Ganesh Nagar, Ausa Road, Latur - 413 512
    Lucknow Plot No 12, Mahanagar North Hsg Co-op Society, Sector - 9, Vikas Nagar, Lucknow (U P) - 226 022
    Mumbai Janamangal, 2nd Floor, 45/47 Mumbai SamacharMarg, Fort, Mumbai - 400 023
    Nagpur Mahabank Building, 172, Abhyankar Road, Dr. Munje Chowk, Sitabuldi, Nagpur - 440 012
    Nasik Griha Nirman Bhavan, Gadkari Chowk, Old Agra Road, Nasik - 422 002
    Pune ‘Yashomangal’, 1183 / A, F.C. Road, Shivajinagar, Pune - 411 005 Kesari Wada, 2 nd Floor, 568, Narayan Peth, Pune - 411 030
    Raipur Chawla Complex, 1st Floor, Sai Nagar, Devendra Nagar Raipur - 492 001
    Satara Jeevan Tara, L.I.C. Building, Koregaon Rd, Satara 415 001
    Solapur Plot No. 94, Gaikwad Bldg. Morarji Peth, Solapur Pune Road Solapur - 413 002
    Thane Mahabank Bhavan, B-37, Wagle Ind. Estate, Thane - 400 604

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