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Customers who wish to avail a loan from Bank of Maharashtra or existing personal loan customers of the bank can contact the customer care unit via their toll-free numbers - 1800 233 4526 / 1800 102 2636. Customers can also contact the bank through their SMS-based support or write to the customer care email of Bank of Maharashtra.
Bank of Maharashtra customers can contact the customer care unit for any queries, suggestions or feedback related to personal loans via their toll-free numbers - 1800 233 4526 / 1800 102 2636. Customers can also contact the customer care support team via the landline numbers of the bank - 020 24480797/020 24504117 /202 24504118.
Listed below are the key features of the Bank of Maharashtra customer portal:
Listed below are the SMS-based facility details of Bank of Maharashtra:
Bank of Maharashtra customers can email the customer care unit for any suggestions, feedback or queries related to personal loans by writing to mahaconnect@mahabank.co.in
To provide customers the opportunity to voice their concerns or suggest any areas of improvement, Bank of Maharashtra observes the 15th of each month as ‘Customer Day’ across all offices including the Zonal offices and the Head office. If the 15th of any months coincides with a holiday then this day is recognised on the previous working day.
Bank of Maharashtra offers an online complaint form that you can fill and submit to get your grievances redressed by the customer care center in a courteous and prompt manner. The customer care of the bank treats all complainants equally and provides fair resolutions to the petitioner’s problem.
Even after going through the course mentioned above, if any grievance remains unresolved for more than a month or a customer is not satisfied with the outcome, he or she can resort to the following alternatives:
A customer can raise a request for his or her grievance redressal through multiple modes at Bank of Maharashtra. See below the details of the modes through which you can get in touch with the customer care team:
Grievance redressal phone number | 020-25614259 |
Grievance redressal email address | cmcustomerservice@mahabank.co.in OR customerfeedback@mahabank.co.in |
Grievance Redressal Officer mailing address | Mr. Makarand Krishana Deval Bank of Maharashtra Marketing & Publicity Department, Head Office ‘Lokmangal’, Shivajinagar Pune - 411005 Maharashtra, India |
Alternatively, you can also get in touch with the Compliance Officer using the below mentioned details:
Designation | Assistant General Manager, HRM |
Telephone number | 02025511654 |
Email address | agmhrm@mahabank.co.in |
Once a complaint is lodged, the candidate is provided with a unique grievance number generated under Central Grievance Management System (CGMS). This number can be used further for any future references. All grievances are recorded in the CGMS and the Grievance Register of the bank, and will be available to the senior management for periodic reviews. The subscriber and complaint details are kept confidential and will be shared with any other organisation or regulatory authority when an external input is required to resolve the grievance. However, this is done only after receiving the written consent of the complainant.
Whether you are unsatisfied with the resolution provided by the Grievance Redressal Officer or your grievance redressal is still pending, you can contact the Chief Grievance Redressal Officer (CGRO) using the below mentioned details:
Name of Chief Grievance Redressal Officer | Mr. Milind Gharad |
Designation | Assistant General Manager |
Telephone number | 020-25510708 |
Mobile number | 09911103231 |
Email address | agmabc@mahabank.co.in |
Address | Bank of Maharashtra Alternate Business Channel Department, Head Office ‘Lokmangal’, Shivajinagar Pune - 411005 Maharashtra, India |
Check out the details of the Corporate Module Chief Grievance Redressal Officer:
Name of Corporate Module Chief Grievance Redressal Officer | Mr. Karajagi Mohammed Ishak Abdul Rahiman |
Designation | Deputy General Manager, HRMD |
Telephone number | 02025532752 |
Mobile number | 09831343222 |
Email address | dgmhrm@mahabank.co.in |
Please note that the complaint will be assumed to be resolved if the subscriber fails to respond within 45 days after the receipt of the written response from the grievance redressal entity or intermediary regulated by the bank authority.
Personal loans are a great way to handle a temporary financial crisis without having to explain the bank outgoings of your loan expenditure. The Maha Bank Personal Loan Scheme of Bank of Maharashtra can be used to pay for various short-term personal expenses such as medical expenses, travel expenses, income tax liability, expenses for family functions, paying off credit card bills or other debts, expenses for business requirements, and many more.
Listed below are the location details of the zonal offices of Bank of Maharashtra:
City | Address |
---|---|
Ahmedabad | Mavlankar Haveli, Vasant Chowk, Bhadra, Lal Darwaja Ahmedabad - 380 001 Gurukul, 2nd Floor, Lal Taki Road, Ahmednagar - 414 001 |
Akola | Aarth Mangal, Oak Marg, Satav Chowk, Jatharpeth, Akola - 444 005 |
Amravati | Siddhivinayak Building, Opp. Atul Mangal Karyalay, Lahanuji Nagar, Amravati - 444 606 |
Aurangabad | Mahabank Bhavan, C-3, N-1 Town Centre, CIDCO, Aurangabad - 431 003 |
Bengaluru | 15, Police Station Road, Basavanagudi Bengaluru - 560 004 |
Bhopal | 1/14 Prashasanik Zone, Arera Hill, Jail Road, Bhopal - 462 011 |
Chandigarh | SCO 88-89, Sector - 17 C, Chandigarh - 160 017 |
Chandrapur | Ghanashyam Bhavan, Mul Road, Opp. Police H.Q. Chandrapur - 442 401 |
Chennai | 04, Sivangananan Road, T. Nagar, Chennai - 600017 |
Delhi | 15, NBCC Tower, 3rd floor, Bhikaji Cama Place, New Delhi - 110 066 |
Goa | Dattaprasad Building, 1 st Floor M.G. Road, Panjim, Goa - 403 001 |
Hyderabad | H NO 4-3-448 to 460 & 465 to 468, 1st Floor, Vinoothana Pittie’s Majesty, Gopal Baugh Near Bank Street, Koti, Hyderabad - 500 001 |
Indore | Maharashtra Sahitya Sabha Bhavan, 688, M.G. Road, Indore - 452 007 |
Jabalpur | Mangalmay Building Opp. Telephone Exchange, 1st Floor, Wright Town Jabalpur - 480 002 |
Jaipur | 6th Floor, Fortune Heights,C94 , Main Subhash Marg, Ahinsa Circle, C-Scheme Jaipur - 302 001 |
Jalgoan | Khandesh Mill Shopping Complex, Nehru Chowk, Jalgaon - 425 001 |
Kolhapur | Mahabank Building 517/A/1, Kawala Naka, Kolhapur - 416001 |
Kolkata | 3, N.S. Road, 1 st Floor, McLeod House, Kolkata - 700 001 |
Latur | Pushpak Plaza, Ganesh Nagar, Ausa Road, Latur - 413 512 |
Lucknow | Plot No 12, Mahanagar North Hsg Co-op Society, Sector - 9, Vikas Nagar, Lucknow (U P) - 226 022 |
Mumbai | Janamangal, 2nd Floor, 45/47 Mumbai SamacharMarg, Fort, Mumbai - 400 023 |
Nagpur | Mahabank Building, 172, Abhyankar Road, Dr. Munje Chowk, Sitabuldi, Nagpur - 440 012 |
Nasik | Griha Nirman Bhavan, Gadkari Chowk, Old Agra Road, Nasik - 422 002 |
Pune | ‘Yashomangal’, 1183 / A, F.C. Road, Shivajinagar, Pune - 411 005 Kesari Wada, 2 nd Floor, 568, Narayan Peth, Pune - 411 030 |
Raipur | Chawla Complex, 1st Floor, Sai Nagar, Devendra Nagar Raipur - 492 001 |
Satara | Jeevan Tara, L.I.C. Building, Koregaon Rd, Satara 415 001 |
Solapur | Plot No. 94, Gaikwad Bldg. Morarji Peth, Solapur Pune Road Solapur - 413 002 |
Thane | Mahabank Bhavan, B-37, Wagle Ind. Estate, Thane - 400 604 |
A GST rate of 18% will be applicable on banking services and products from 01 July, 2017.
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