Indian Overseas Bank (IOB) is one of the major public sector banks headquartered in Chennai. The bank caters to a wide range of customers in different parts of the country. The bank offers various loan products to cater to the needs of its customers. To take care of the specific needs of these customers, the bank operates an efficient customer service department to handle all queries and complaints. The customer service department of IOB can be reached in multiple ways. If you wish to take a personal loan from IOB, you can use the details given here to clear your doubts and complaints.
The customer care team at the Indian Overseas Bank is available round-the-clock to help its customers with any issue ranging from complaints to product information. If an instant resolution to your issue is not possible, the customer service representative will further guide you through the relevant processes followed by the bank.
The toll-free numbers of the customer service department are given as follows:
|24/7 toll-free helpline number||1800 425 4445|
|Credit card toll-free number||1860 425 7744|
Customers can also write their complaints or queries to IOB in detail through email. The email IDs used for handling specific issues are given as follows:
For UPI/BHIM related issues: email@example.com
For IMPS related issues: firstname.lastname@example.org
You can also submit an online form on the bank’s official website and let the bank contact you. The process here is simple and given as follows:
The contact information of department heads of the Indian Overseas Bank is given as follows:
|Name of Officer & Designation||Nature of Enquiries||Phone/Fax No.||Email ID|
|Sh. R Ravichandran, Chief Mgr.||ATM/Visa Debit Card related Issuesemail@example.com|
|Sh. R Ravichandran, Chief Mgr.||ATM Transactions related issues||044 - firstname.lastname@example.org|
|Sh. Lavuri Srinivas, Senior Mgr.||NEFT/RTGS||044-28889397 044-2858 896 Fax: email@example.com|
|Sh. A Madhumohan, Chief Mgr.||Internet /Mobile Banking||044-28889350 firstname.lastname@example.org|
|Sh. S Ravi Shankar, Chief Mgr.||Pension matters||044-2851 4120, 28889289, 2888 9384 Fax: email@example.com|
|Sh. M. Sundaramoorthy, Chief Mgr.||Credit Cardfirstname.lastname@example.org|
|Sh. B Sathia Narayanan, Chief Mgr.||ATM Installations and Management related email@example.com|
|Sh. S V Kannan, Chief Mgr.||Retail Banking/Home Loans/Education Loans/Deposits||044-28519490 firstname.lastname@example.org|
|Sh. Prafulla Kumar Mahapatra, AGM||Agri and Rural Credit||044-2851 9444 Fax: email@example.com|
|Sh. Anil Kumar Loothra, DGM||SME Creditfirstname.lastname@example.org|
|Smt. S. Kalpaga Rani, AGM||Bank Share email@example.com|
|Sh. R. Parthasarathy, Senior Mgr.||Foreign Exchange Inward Remittance||044-28519618 Fax: firstname.lastname@example.org email@example.com|
|Sh. K. Ramasamy, Chief Mgr.||NRI Banking||044-28519613 firstname.lastname@example.org|
|Smt. Leena R V, Chief Mgr.||Other Public Grievances||044-28519448 Fax: email@example.com|
|Sh. K. Jeevanandam, General Mgr.||Customer Services Dept., Chennaifirstname.lastname@example.org|
Indian Overseas Bank has a step-by-step procedure to redress customer grievances that allows for complete customer satisfaction along with timely resolutions. You can get your complaints registered online, through telephone, or in person - whichever suits you.
You may raise a grievance redressal request to the bank through the official website of IOB. The steps involved in the process can be listed as follows:
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