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  • Indian Overseas Bank Personal Loan Customer Care is Rated as "Great!" by 94195 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Indian Overseas Bank Personal Loan Customer Care

    Indian Overseas Bank (IOB) is one of the major public sector banks headquartered in Chennai with 3,400 branches across India and 8 branches and offices globally as recorded on 31 October 2017. Established on 10 February 1937, the bank has branches in Singapore, Colombo, Seoul, and Bangkok, and representative offices in Guangzhou, Vietnam, and Dubai. Indian Overseas Bank is also the partial owner of a bank located in Malaysia in a joint venture. IOB uses an exclusive software to provide its customers online banking facility which was developed by the bank’s ISO-certified in-house Information Technology (IT) department. For this reason, the bank has succeeded in becoming 100% CBS-compliant and achieved 100% networking status.

    Customer Care Details of Indian Overseas Bank

    The customer care team at the Indian Overseas Bank is available round-the-clock to help its customers with any issue ranging from complaints to product information. Once you call the bank’s customer care, the IOB representative will greet you and listen to your concerns in a gracious manner. If your problem can be resolved immediately, the representative will try to do so to the best of their ability. However, if an instant resolution to your issue is not possible, he or she will further guide you through the relevant processes followed at the Indian Overseas Bank.

    24X7 toll-free helpline number 1800 425 4445
    Credit card toll-free number 1860 425 7744
    Support email ID eseeadmin@iobnet.co.in

    Indian Overseas Bank Official Phone Numbers

    See the below mentioned details of Indian Overseas Bank officials:

    Name of Officer Designation Nature of Enquiries Phone/Fax Number Email Address
    Mr. A. Madhumohan Chief Manager Personal loan internet/mobile banking 044-2888 9350 OR 044-2888 9338 eseeadmin@iobnet.co.in
    Mr. S. V. Kannan Chief Manager Retail banking, Home loan, Education loans, Deposits, Personal loan 044-2851 9490 OR 044-2851 9639 mdd@iobnet.co.in
    Mr. KumaraswamyM. Assistant General Manager Other Public Grievances 044-28519448 Fax: 044-2859 1029 kumaraswamym@iobnet.co.in
    Shri R. K. Shetty General Manager Customer Services Department, Chennai 044-28519511 NA

    Filing a complaint or offering a suggestion isn’t an uphill battle at Indian Overseas Bank due to the uncomplicated customer care services followed at the bank. With 24-hour services, the bank’s customer care team is perpetually ready to assist the customers address their issues promptly and effectively.

    Grievance Redressal Process at Indian Overseas Bank

    Indian Overseas Bank has a step-by-step procedure to redress customer grievances that allows for complete customer satisfaction along with timely resolutions. You can get your complaints registered online, through telephone, or in person - whichever suits you.

    • Step 1: A complainant can get in touch with the Branch Manager of the bank branch wherein he or she holds the account. The individual can get his or her grievance registered over the phone or in the ‘Complaint register’ available with the Branch Manager. In this level, the issue is expected to be resolved within the next 7 days.
    • Step 2: If a petitioner doesn’t find the resolution satisfactory, he or she may write or email the Regional Manager to get a response within 7 days.
    • Step 3: If the complaint still isn’t resolved, the individual may further contact the General Manager at the Customer Service Department of the bank via email or letter.
    • Step 4: In order to ensure exceptional customer service, Indian Overseas Bank has appointed an Internal Ombudsman, Mr. S. Ramesh, who will offer the right resolution to the complainant when the above-mentioned professionals fail.
    • Step 5: If a petitioner still feels that his or her grievance has not been satisfactorily redressed, he or she can get in touch with the Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

    Types of loans offered by Indian Overseas Bank

    • Clean Loans
    • Consumption Loans - Sahayika
    • Educational Loans - Vidya Jyoti
    • Vehicle Loans - Pushpaka
    • Commercial Cash Credit Against Jewellery
    • IOB Surya
    • IOB Royal
    • Reverse Mortgage Loan
    • IOB Scholar
    • Career Dreams
    • Vocational Course and Skill Development
    • Personal Loan
    • IOB Passion
    • Special Personal Loan HNI VIP
    • Loan Against Property
    Apply for Personal Loan

    Indian Overseas Bank Personal Loan

    In case your funds come short for the purchase of any consumer durable, you can avail the benefits of the personal loan offered by Indian Overseas Bank. This loan can be used to buy any kind of electrical or electronics product, wooden or metal furniture, and many more products.

    Eligibility criteria:

    Since it is imperative for an individual to have a steady source of income in order to avail this loan, please see the below mentioned requirements to check whether you qualify or not.

    • The applicant must have a regular monthly income of a minimum of Rs.5,000
    • Candidate must be between 18 to 60 years of age
    • The petitioner must provide a third-party guarantee in order to avail this loan
    • Hypothecation on the items purchased out of the loan amount should be done

    Points to keep in mind:

    • The amount applicable to an individual can be 10 times his or her gross salary or 90% of the cost of the article purchased - whichever is less.
    • The maximum loan amount that can be withdrawn from the bank is Rs.5 lakh.
    • The margin for the loan will be 10% of the cost of the article.
    • The repayment can be done with a maximum of 60 equal monthly installments. This tenure does not include holiday period.
    • The applicable Marginal Cost of Funds-Based Lending Rate (MCLR) for this scheme is 8.40% (effective from 10 October 2017).
    • The applicable rate of interest (ROI) is 11.65%. However, 1% additional discount on the ROI is given if 100% collateral security is provided or the applicant is a female.
    • No prepayment charges are levied under this scheme.
    • A processing fee of Rs.204 per lakh on the loan amount is applicable under this plan.

    Indian Overseas Bank Special Personal Loan HNI VIP

    The Special Personal Loan HNI VIP scheme of Indian Overseas Bank is employed for the purchase of household goods.

    Eligibility criteria:

    • The candidate must have a regular monthly income of a minimum of Rs.75,000
    • Applicant must have a minimum of 2 years of work experience at the current organisation
    • The individual must be of the age group of 25 to 60 years at time of maturity of the loan
    • Hypothecation on the purchased item using the loan should be done
    • If the loan amount is more than Rs.15 lakh, the candidate must provide third-party guarantee or collateral security on the loan

    Key points regarding Special Personal Loan HNI VIP:

    • The maximum loan applicable to a candidate can be 90% of the cost of article purchased using the loan amount with a maximum of Rs.25 lakh.
    • The margin for the loan amount is 10% of the cost of the item purchased.
    • The scheme has flexible repayment tenure and the loan can be paid off in 12 to 72 EMIs.
    • Zero prepayment charges are applicable to this plan.
    • The Marginal Cost of Funds-Based Lending Rate (MCLR) applied to Special Personal Loan HNI VIP is 8.40% (in effect from 10 October 2017).
    • The applicable rate of interest (ROI) for this scheme is 11.65% while an additional concession on the interest rate is provided if the applicant is a woman or 100% collateral security is granted.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I have taken my personal loan was taken with HDFC Bank 2.5 years back. The loan amount was 1 lakh.The interest rate was quite satisfactory and the tenure period was 2 years .I am happy with the service and responses . There is no inconvenience faced and the pre closure is after 2 years .
      Was this review helpful? 0
      , new delhi
      Reviewed on Sep 21, 2018
    • HDFC Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC Bank and the process of documentation process was very good. I got the loan on time and the rate of interest and processing charges is nominal and in all there are no issues to get the loan. A smooth process in all.
      Was this review helpful? 0
      , hyderabad
      Reviewed on Sep 21, 2018
    • ICICI Bank Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My personal loan was taken with ICICI bank 1 year back. I have taken 2.8 lakhs and the interest rate was very high . The tenure period was 4 years but i did pre closure . The chargers re very high for pre closuring the loan here but i had a smooth loan process . The documentation was quite smooth and hassle free.
      Was this review helpful? 2
      , bangalore
      Reviewed on Sep 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.5/5 "Excellent!"
      I have taken my personal loan with HDFC bank 1 year ba4ck. The loan amount was 4,25,000 and the interest rate was average The tenure period was 2 years . I had a good satisfactory experience . They have sanctioned the loan with the committed time also. There are no difficulties faced .
      Was this review helpful? 1
      , bangalore
      Reviewed on Sep 20, 2018
    • ICICI Bank Personal Loan
      "Process is nice"
      0.5 5.0/5 "Blown Away!"
      ICICI Bank has also offered me a personal loan. The customer services and response is good and there are no hassles in the process. They also offered me a good rate of interest and the processing charges are nominal too. The after loan services are good too.
      Was this review helpful? 1
      , jaipur
      Reviewed on Sep 20, 2018
    • Capital First Personal Loan
      "Hassle free process"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with Capital first. The customer services and response is good. The process to get the loan is good and the rate of interest and processing charges is normal too. The after loan services are also satisfactory. Good overall.
      Was this review helpful? 1
      , greater noida
      Reviewed on Sep 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 5.0/5 "Blown Away!"
      My personal loan was taken with HDFC bank 1 year back. I have taken 2.5 lakhs and the interest rate was satisfactory . I am happy with the customer service and responses. There is no inconvenience faced and the process was completely hassle free.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 20, 2018
    • Citibank Personal Loan
      "Satisfactory"
      0.5 3.5/5 "Pretty good"
      My personal loan was taken with CITI bank 4 months back. The loan amount was 1,20,000 and the interest rate was very high . The customer service and responses was good. I have faced some difficult and they even detected some amount also. The processing fee was nominal.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 20, 2018
    • ICICI Bank Personal Loan
      "Very bad experience and still sufferring"
      0.5 0.5/5 "Unacceptable"
      Took BT and top up loan from icici in July 2018 but received DD for balance transfer in third week of August. When submitted the DD to the other bank it got rejected as authorised signature is missing on it. The sales manager is not answering my call. I have already raised the complaint with customer care after which I received the DD.
      Was this review helpful? 3
      , bangalore
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 5.0/5 "Blown Away!"
      My jumbo loan was taken with HDFC BANK , the tenure period is 2year . They charge 15% of interest rate and it is too high. There is no processing fee with this bank and the best part they gave preclosere option . The service and process was good and smooth with this bank .
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
    • Bank Bazaar Personal Loan
      "Normal Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. I have applied for a short term loan via BankBazaar. It was good, customer support support was good. BankBazaar is a convenient platform for comparing and choosing various financial products online.
      Was this review helpful? 1
      , faridabad
      Reviewed on Sep 19, 2018
    • Cashe Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I have taken a short term loan from the CashE. It was awesome, I got the loan on the same day with in hours. It was a very good experience and they processed the application very quick. It is a very good service for emergency financial aid.
      Was this review helpful? 1
      , faridabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "good service"
      0.5 5.0/5 "Blown Away!"
      My jumbo loan was taken with HDFC BANK , their tenure period is 4year . The best part is processing fee is free with this bank and rate of interest is 1.3% which is nominal in the market . There is option preclosere with 3% on principal amount . Overall it is good to have HDFC BANK.
      Was this review helpful? 1
      , pune
      Reviewed on Sep 19, 2018
    • Aditya Birla Finance Personal Loan
      "Very Bad Experience with ABFL"
      0.5 0.5/5 "Unacceptable"
      1. Fake commitment of 30 min. disb. 2. Irritate by sending lots of sms and emails of remainder. 3. Breaks privacy by sending bank details in sms and email. 4. No reply from customer care email. 5. After regular payment we will get an overdue emi sms.
      Was this review helpful? 0
      , pune
      Reviewed on Sep 19, 2018
    • SBI Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with SBI and my loan experience was very good. The process was smooth and i received my loan amount on time. Customer service is good and they responded on time. The tenure period for this personal loan is 5 years.
      Was this review helpful? 2
      , secunderabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have taken a personal loan with HDFC bank and my experience was good, the loan amount was for Rs 1 lacs with nominal interest rate of 11.5%. Customer service was good with this bank and they followed up on time and the tenure period for this loan is 2 years.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
    • HDFC Bank Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with this personal loan and the loan amount which they had provided also had been satisfactory as well. The interest rate with them has been nominal when compared with the market rate. Their customer support also had been responsive where they had been helpful at times.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      It has been a very good experience i had with Bank Bazaar and i had been using it for checking about the credit scores and the interest rate as well. I had been using the website of them and it has been easy in using it. Their customer support also had been responsive where there has been good follow up during the process of my personal loan.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • ICICI Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I had chosen to go with them since one of my friend had suggested me about them. The process in getting this loan has been smooth and easy and the loan amount which they had provided also had been satisfactory. The interest rate with them has been nominal when compared with the market rate. Their customer support with them also had been responsive.
      Was this review helpful? 1
      , chennai
      Reviewed on Sep 19, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The experience i had in getting this personal loan has been okay, where the loan amount which they had provided had been sufficient and the interest rate with them also had been nominal. Their customer support also had been helpful at times and has been responsive. There has not been any hassle faced with them so far.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Sep 19, 2018
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