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  • Indian Overseas Bank Personal Loan Customer Care is Rated as "Great!" by 95651 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Indian Overseas Bank Personal Loan Customer Care

    Indian Overseas Bank (IOB) is one of the major public sector banks headquartered in Chennai with 3,400 branches across India and 8 branches and offices globally as recorded on 31 October 2017. Established on 10 February 1937, the bank has branches in Singapore, Colombo, Seoul, and Bangkok, and representative offices in Guangzhou, Vietnam, and Dubai. Indian Overseas Bank is also the partial owner of a bank located in Malaysia in a joint venture. IOB uses an exclusive software to provide its customers online banking facility which was developed by the bank’s ISO-certified in-house Information Technology (IT) department. For this reason, the bank has succeeded in becoming 100% CBS-compliant and achieved 100% networking status.

    Customer Care Details of Indian Overseas Bank

    The customer care team at the Indian Overseas Bank is available round-the-clock to help its customers with any issue ranging from complaints to product information. Once you call the bank’s customer care, the IOB representative will greet you and listen to your concerns in a gracious manner. If your problem can be resolved immediately, the representative will try to do so to the best of their ability. However, if an instant resolution to your issue is not possible, he or she will further guide you through the relevant processes followed at the Indian Overseas Bank.

    24X7 toll-free helpline number 1800 425 4445
    Credit card toll-free number 1860 425 7744
    Support email ID eseeadmin@iobnet.co.in

    Indian Overseas Bank Official Phone Numbers

    See the below mentioned details of Indian Overseas Bank officials:

    Name of Officer Designation Nature of Enquiries Phone/Fax Number Email Address
    Mr. A. Madhumohan Chief Manager Personal loan internet/mobile banking 044-2888 9350 OR 044-2888 9338 eseeadmin@iobnet.co.in
    Mr. S. V. Kannan Chief Manager Retail banking, Home loan, Education loans, Deposits, Personal loan 044-2851 9490 OR 044-2851 9639 mdd@iobnet.co.in
    Mr. KumaraswamyM. Assistant General Manager Other Public Grievances 044-28519448 Fax: 044-2859 1029 kumaraswamym@iobnet.co.in
    Shri R. K. Shetty General Manager Customer Services Department, Chennai 044-28519511 NA

    Filing a complaint or offering a suggestion isn’t an uphill battle at Indian Overseas Bank due to the uncomplicated customer care services followed at the bank. With 24-hour services, the bank’s customer care team is perpetually ready to assist the customers address their issues promptly and effectively.

    Grievance Redressal Process at Indian Overseas Bank

    Indian Overseas Bank has a step-by-step procedure to redress customer grievances that allows for complete customer satisfaction along with timely resolutions. You can get your complaints registered online, through telephone, or in person - whichever suits you.

    • Step 1: A complainant can get in touch with the Branch Manager of the bank branch wherein he or she holds the account. The individual can get his or her grievance registered over the phone or in the ‘Complaint register’ available with the Branch Manager. In this level, the issue is expected to be resolved within the next 7 days.
    • Step 2: If a petitioner doesn’t find the resolution satisfactory, he or she may write or email the Regional Manager to get a response within 7 days.
    • Step 3: If the complaint still isn’t resolved, the individual may further contact the General Manager at the Customer Service Department of the bank via email or letter.
    • Step 4: In order to ensure exceptional customer service, Indian Overseas Bank has appointed an Internal Ombudsman, Mr. S. Ramesh, who will offer the right resolution to the complainant when the above-mentioned professionals fail.
    • Step 5: If a petitioner still feels that his or her grievance has not been satisfactorily redressed, he or she can get in touch with the Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

    Types of loans offered by Indian Overseas Bank

    • Clean Loans
    • Consumption Loans - Sahayika
    • Educational Loans - Vidya Jyoti
    • Vehicle Loans - Pushpaka
    • Commercial Cash Credit Against Jewellery
    • IOB Surya
    • IOB Royal
    • Reverse Mortgage Loan
    • IOB Scholar
    • Career Dreams
    • Vocational Course and Skill Development
    • Personal Loan
    • IOB Passion
    • Special Personal Loan HNI VIP
    • Loan Against Property
    Apply for Personal Loan

    Indian Overseas Bank Personal Loan

    In case your funds come short for the purchase of any consumer durable, you can avail the benefits of the personal loan offered by Indian Overseas Bank. This loan can be used to buy any kind of electrical or electronics product, wooden or metal furniture, and many more products.

    Eligibility criteria:

    Since it is imperative for an individual to have a steady source of income in order to avail this loan, please see the below mentioned requirements to check whether you qualify or not.

    • The applicant must have a regular monthly income of a minimum of Rs.5,000
    • Candidate must be between 18 to 60 years of age
    • The petitioner must provide a third-party guarantee in order to avail this loan
    • Hypothecation on the items purchased out of the loan amount should be done

    Points to keep in mind:

    • The amount applicable to an individual can be 10 times his or her gross salary or 90% of the cost of the article purchased - whichever is less.
    • The maximum loan amount that can be withdrawn from the bank is Rs.5 lakh.
    • The margin for the loan will be 10% of the cost of the article.
    • The repayment can be done with a maximum of 60 equal monthly installments. This tenure does not include holiday period.
    • The applicable Marginal Cost of Funds-Based Lending Rate (MCLR) for this scheme is 8.40% (effective from 10 October 2017).
    • The applicable rate of interest (ROI) is 11.65%. However, 1% additional discount on the ROI is given if 100% collateral security is provided or the applicant is a female.
    • No prepayment charges are levied under this scheme.
    • A processing fee of Rs.204 per lakh on the loan amount is applicable under this plan.

    Indian Overseas Bank Special Personal Loan HNI VIP

    The Special Personal Loan HNI VIP scheme of Indian Overseas Bank is employed for the purchase of household goods.

    Eligibility criteria:

    • The candidate must have a regular monthly income of a minimum of Rs.75,000
    • Applicant must have a minimum of 2 years of work experience at the current organisation
    • The individual must be of the age group of 25 to 60 years at time of maturity of the loan
    • Hypothecation on the purchased item using the loan should be done
    • If the loan amount is more than Rs.15 lakh, the candidate must provide third-party guarantee or collateral security on the loan

    Key points regarding Special Personal Loan HNI VIP:

    • The maximum loan applicable to a candidate can be 90% of the cost of article purchased using the loan amount with a maximum of Rs.25 lakh.
    • The margin for the loan amount is 10% of the cost of the item purchased.
    • The scheme has flexible repayment tenure and the loan can be paid off in 12 to 72 EMIs.
    • Zero prepayment charges are applicable to this plan.
    • The Marginal Cost of Funds-Based Lending Rate (MCLR) applied to Special Personal Loan HNI VIP is 8.40% (in effect from 10 October 2017).
    • The applicable rate of interest (ROI) for this scheme is 11.65% while an additional concession on the interest rate is provided if the applicant is a woman or 100% collateral security is granted.

    Personal Loan Reviews

    • HDFC Bank Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have been using personal loan with HDFC bank , it have been just six months only i have been applied for personal loan and there rate of interest and processing fee is nominal which they have charge me and even loan amount was sufficient to me .
      Was this review helpful? 3
      , kolkata
      Reviewed on Nov 16, 2018
    • HDFC Bank Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      My experience is good by taking the personal loan with the HDFC BANK and i have been taken this loan from past 3 years, and they have charge nominal rate of interest up to 17% and even there processing fee is also nominal only, i have taken my loan amount up to 75,000 it is sufficient for me and there customer support team is good.
      Was this review helpful? 2
      , new delhi
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have use bank bazaar service recently only i have applied for my credit card from their website and i came to know about this bank bazaar website from on line as i was surfing for good credit card and they provide me very good service they properly follow up with me related to card. the service is very good.
      Was this review helpful? 2
      , new delhi
      Reviewed on Nov 16, 2018
    • Early Salary Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan with Early Salary recently, the loan amount they have given me was not sufficient to me as for now they have given me up to 11,000 rupee as loan amount it okay and the rate of interest they have charged me 845 rupees and they have not charged any processing fee in this loan.
      Was this review helpful? 2
      , new delhi
      Reviewed on Nov 16, 2018
    • YES Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan with Yes bank,they have given me low loan amount, and even they have taken loan insurance charges as well and the rate of interest they have charged me up to 11.5% it was nominal and there processing fee was bit high they have charged.
      Was this review helpful? 1
      , mumbai
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I came to know about bankbazaar through advertisement, they provide good services when compared to other banking websites. Customer service is good with bankbazaar and their response was prompt. The mobile app of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 1
      , jaipur
      Reviewed on Nov 16, 2018
    • Fullerton Personal Loan
      "Need to reduce ROI"
      0.5 3.5/5 "Pretty good"
      My experience was good with Fullerton for personal loan, the process was smooth and i received my loan amount within 7-10 days. The loan amount was for Rs 1.58 lacs with high interest rate and the tenure period was for 3 years. Customer service was good with Fullerton and they responded on time.
      Was this review helpful? 1
      , jaipur
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I am using the services of bankbazaar from last 3-4 months, the services provided by bankbazaar is good when compared to others. Customer service was good and they responded on time. Mobile app is easy to navigate and user friendly to use.
      Was this review helpful? 1
      , thane
      Reviewed on Nov 16, 2018
    • Early Salary Personal Loan
      "Good service"
      0.5 5.0/5 "Blown Away!"
      My experience was good with Early Salary for personal loan, they gave the loan amount for Rs 10000 for the tenure period of 30 days with nominal interest rate. They gave a less limit for this loan. Customer support was good and they followed up on time.
      Was this review helpful? 1
      , thane
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      I know bankbazaar.com from last 1 year, my experience was good so far with bankbazaar. Customer services provided by bankbazaar is good and their response was prompt. The website of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Nov 16, 2018
    • Citibank Personal Loan
      "Best Service"
      0.5 5.0/5 "Blown Away!"
      It was a nice experience with CITI bank for personal loan, the process took 20 days to complete. The loan amount was for Rs 6 lacs with nominal interest rate and the tenure period is 5 years. Customer service was good and they followed up on time.
      Was this review helpful? 3
      , hyderabad
      Reviewed on Nov 16, 2018
    • Bajaj Finserv Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been holding my personal loan with Bajaj Finserv from long time,the loan amount which they have given me was sufficient and the rate of interest they have charged me was up to 30% it was bit higher and the processing fee was nominal, there was no hidden charges they have taken apart from that, overall service is good.
      Was this review helpful? 3
      , gurgaon
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      This was my first time experience with bankbazaar and it was not up to the mark, initially the follow up was very good with bankbazaar but on later stage there was no proper follow up. The mobile app of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 2
      , pune
      Reviewed on Nov 16, 2018
    • Incred Personal Loan
      "Need to reduce ROI"
      0.5 4.0/5 "Great!"
      My personal loan experience with INCRED was very good, the process was smooth and i received my loan amount within 20 days. The loan amount was for Rs 1 lac with high interest rate and the tenure period is 3 years. Customer service was fine and they responded on time.
      Was this review helpful? 1
      , pune
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Excellent service"
      0.5 5.0/5 "Blown Away!"
      I have been using bank bazaar service from past 1 year, i came to know about bank bazaar service through on line as i was surfing through on line to check my credit score and i have applied personal loan through bank bazaar recently, and i have been using mobile application it is very easy to access.
      Was this review helpful? 1
      , gurgaon
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 4.5/5 "Excellent!"
      It was a very good experience so far with bankbazaar, they provide good services when compared to others in the market. Customer service was good with bankbazaar and their response was prompt. Website of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 0
      , raikot
      Reviewed on Nov 16, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.5/5 "Excellent!"
      My personal loan application was approved with HDFC bank and the experience was good, the process took 1 week to complete and the response from the customer support was very good. The loan amount was for Rs 2 lacs with nominal interest rate and the tenure period was 3 years.
      Was this review helpful? 2
      , raikot
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been using bank bazaar service for first time, i came to know about bank bazaar service through on line,and i have been using mobile application of bank bazaar it was easy to access,they have suggested me a loan which bank had offered me loan and even they have help me in getting my loan amount , overall service is good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Nov 16, 2018
    • Early Salary Personal Loan
      "Excellent service"
      0.5 4.0/5 "Great!"
      I have applied my personal loan with Early Salary recently, the loan amount they have given me was not sufficient to me it was low and i have expected more loan amount, and the rate of interest they have charged was nominal, and there was zero processing fee , they have given me 8,700 as loan amount , and in term of service it was good.
      Was this review helpful? 2
      , bangalore
      Reviewed on Nov 16, 2018
    • Bank Bazaar Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      It was an good experience with bankbazaar so far, i am using the services of bankbazaar from last 3-4 years. Customer support was good with bankbazaar and they responded on time. The website of bankbazaar is easy to use and is user friendly.
      Was this review helpful? 2
      , new delhi
      Reviewed on Nov 16, 2018
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