Multiple banks. Different interest rates. Call it a "conflict of interest".
  •  Loading your search... Loading your search...
  • Indian Overseas Bank Personal Loan Customer Care is Rated as "Great!" by 92905 Users

    Fees & Charges

    Promised Interest Rate

    Customer Service

    Responsiveness

    Personal Loan BYTES FROM OUR KITCHEN

    Indian Overseas Bank Personal Loan Customer Care

    Indian Overseas Bank (IOB) is one of the major public sector banks headquartered in Chennai with 3,400 branches across India and 8 branches and offices globally as recorded on 31 October 2017. Established on 10 February 1937, the bank has branches in Singapore, Colombo, Seoul, and Bangkok, and representative offices in Guangzhou, Vietnam, and Dubai. Indian Overseas Bank is also the partial owner of a bank located in Malaysia in a joint venture. IOB uses an exclusive software to provide its customers online banking facility which was developed by the bank’s ISO-certified in-house Information Technology (IT) department. For this reason, the bank has succeeded in becoming 100% CBS-compliant and achieved 100% networking status.

    Customer Care Details of Indian Overseas Bank

    The customer care team at the Indian Overseas Bank is available round-the-clock to help its customers with any issue ranging from complaints to product information. Once you call the bank’s customer care, the IOB representative will greet you and listen to your concerns in a gracious manner. If your problem can be resolved immediately, the representative will try to do so to the best of their ability. However, if an instant resolution to your issue is not possible, he or she will further guide you through the relevant processes followed at the Indian Overseas Bank.

    24X7 toll-free helpline number 1800 425 4445
    Credit card toll-free number 1860 425 7744
    Support email ID eseeadmin@iobnet.co.in

    Indian Overseas Bank Official Phone Numbers

    See the below mentioned details of Indian Overseas Bank officials:

    Name of Officer Designation Nature of Enquiries Phone/Fax Number Email Address
    Mr. A. Madhumohan Chief Manager Personal loan internet/mobile banking 044-2888 9350 OR 044-2888 9338 eseeadmin@iobnet.co.in
    Mr. S. V. Kannan Chief Manager Retail banking, Home loan, Education loans, Deposits, Personal loan 044-2851 9490 OR 044-2851 9639 mdd@iobnet.co.in
    Mr. KumaraswamyM. Assistant General Manager Other Public Grievances 044-28519448 Fax: 044-2859 1029 kumaraswamym@iobnet.co.in
    Shri R. K. Shetty General Manager Customer Services Department, Chennai 044-28519511 NA

    Filing a complaint or offering a suggestion isn’t an uphill battle at Indian Overseas Bank due to the uncomplicated customer care services followed at the bank. With 24-hour services, the bank’s customer care team is perpetually ready to assist the customers address their issues promptly and effectively.

    Grievance Redressal Process at Indian Overseas Bank

    Indian Overseas Bank has a step-by-step procedure to redress customer grievances that allows for complete customer satisfaction along with timely resolutions. You can get your complaints registered online, through telephone, or in person - whichever suits you.

    • Step 1: A complainant can get in touch with the Branch Manager of the bank branch wherein he or she holds the account. The individual can get his or her grievance registered over the phone or in the ‘Complaint register’ available with the Branch Manager. In this level, the issue is expected to be resolved within the next 7 days.
    • Step 2: If a petitioner doesn’t find the resolution satisfactory, he or she may write or email the Regional Manager to get a response within 7 days.
    • Step 3: If the complaint still isn’t resolved, the individual may further contact the General Manager at the Customer Service Department of the bank via email or letter.
    • Step 4: In order to ensure exceptional customer service, Indian Overseas Bank has appointed an Internal Ombudsman, Mr. S. Ramesh, who will offer the right resolution to the complainant when the above-mentioned professionals fail.
    • Step 5: If a petitioner still feels that his or her grievance has not been satisfactorily redressed, he or she can get in touch with the Banking Ombudsman constituted by RBI under Banking Ombudsman Scheme-2006.

    Types of loans offered by Indian Overseas Bank

    • Clean Loans
    • Consumption Loans - Sahayika
    • Educational Loans - Vidya Jyoti
    • Vehicle Loans - Pushpaka
    • Commercial Cash Credit Against Jewellery
    • IOB Surya
    • IOB Royal
    • Reverse Mortgage Loan
    • IOB Scholar
    • Career Dreams
    • Vocational Course and Skill Development
    • Personal Loan
    • IOB Passion
    • Special Personal Loan HNI VIP
    • Loan Against Property
    Apply for Personal Loan

    Indian Overseas Bank Personal Loan

    In case your funds come short for the purchase of any consumer durable, you can avail the benefits of the personal loan offered by Indian Overseas Bank. This loan can be used to buy any kind of electrical or electronics product, wooden or metal furniture, and many more products.

    Eligibility criteria:

    Since it is imperative for an individual to have a steady source of income in order to avail this loan, please see the below mentioned requirements to check whether you qualify or not.

    • The applicant must have a regular monthly income of a minimum of Rs.5,000
    • Candidate must be between 18 to 60 years of age
    • The petitioner must provide a third-party guarantee in order to avail this loan
    • Hypothecation on the items purchased out of the loan amount should be done

    Points to keep in mind:

    • The amount applicable to an individual can be 10 times his or her gross salary or 90% of the cost of the article purchased - whichever is less.
    • The maximum loan amount that can be withdrawn from the bank is Rs.5 lakh.
    • The margin for the loan will be 10% of the cost of the article.
    • The repayment can be done with a maximum of 60 equal monthly installments. This tenure does not include holiday period.
    • The applicable Marginal Cost of Funds-Based Lending Rate (MCLR) for this scheme is 8.40% (effective from 10 October 2017).
    • The applicable rate of interest (ROI) is 11.65%. However, 1% additional discount on the ROI is given if 100% collateral security is provided or the applicant is a female.
    • No prepayment charges are levied under this scheme.
    • A processing fee of Rs.204 per lakh on the loan amount is applicable under this plan.

    Indian Overseas Bank Special Personal Loan HNI VIP

    The Special Personal Loan HNI VIP scheme of Indian Overseas Bank is employed for the purchase of household goods.

    Eligibility criteria:

    • The candidate must have a regular monthly income of a minimum of Rs.75,000
    • Applicant must have a minimum of 2 years of work experience at the current organisation
    • The individual must be of the age group of 25 to 60 years at time of maturity of the loan
    • Hypothecation on the purchased item using the loan should be done
    • If the loan amount is more than Rs.15 lakh, the candidate must provide third-party guarantee or collateral security on the loan

    Key points regarding Special Personal Loan HNI VIP:

    • The maximum loan applicable to a candidate can be 90% of the cost of article purchased using the loan amount with a maximum of Rs.25 lakh.
    • The margin for the loan amount is 10% of the cost of the item purchased.
    • The scheme has flexible repayment tenure and the loan can be paid off in 12 to 72 EMIs.
    • Zero prepayment charges are applicable to this plan.
    • The Marginal Cost of Funds-Based Lending Rate (MCLR) applied to Special Personal Loan HNI VIP is 8.40% (in effect from 10 October 2017).
    • The applicable rate of interest (ROI) for this scheme is 11.65% while an additional concession on the interest rate is provided if the applicant is a woman or 100% collateral security is granted.

    Personal Loan Reviews

    • Citibank Personal Loan
      "Not satisfied"
      0.5 2.0/5 "Expected more"
      I have taken my personal loan with CITI bank 10 years back. I have a faced a major issues with EMI deductions and i have even raised a complaint also then the step was taken but i have went through a lot of issues due to that . My Credit score was also affected which was very disappointing . I have taken 50,000 and the interest rate was satisfactory .
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 20, 2018
    • Kotak Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting the loan had been very good and verification process had been very simple and easy. The loan amount which they had provided had been satisfactory which was about 2,20,000 and the interest rate with them also had been okay which was 18%. Overall it had been a good experience.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Satisfactory"
      0.5 4.0/5 "Great!"
      My experience was quite satisfactory with bank bazaar . This is my first experience and there are no complaints.The website is very user friendly and easy to navigate . The web portal's accuracy and speed is good therefore I would recommend this site to all.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 4.0/5 "Great!"
      It had been a very good experience with this Personal loan and the process in getting this loan had been smooth and easy. The loan amount which they had provided had been satisfactory and the interest rate with them had been nominal when compared with the market rate. The customer support of them and their staff responses had been good while the processing of the loan.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDFC Bank. The loan amount was 3 lakhs and the interest rate was stayfscatory . The process was very smooth and there is no processing fee here. I completely satisfied with the service here and i liked the coordination also., The loan was approved on time so I would like tor recommend to others.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Awesome Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I never faced any issues with their services. I've applied for a personal loan via Bankbazaar and the whole application and the documentation process was smooth and hassle free.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 20, 2018
    • Citibank Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've taken a personal loan from the Citi bank for Rs. 5.7L for 4 years. It was very good, The interest was normal. I got the loan amount with in a week. There was a bank strike other than that there were no issues during the loan application.
      Was this review helpful? 2
      , bangalore
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Very good service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar platform for a while. I applied for a ,personal loan via BankBazaar. It was very good, the customer support follow up was also very good. BankBazaar is a convenient platform to apply for various financial products online. I even recommended BankBazaar to some of my friends.
      Was this review helpful? 1
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Better Service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC Rs. 3.6 Lacs for 5 years. It was amazing, I applied directly but rejected the application. When I applied online I got the loan amount with in 5 days. The interest rate is normal when comparing with the other banks
      Was this review helpful? 0
      , pune
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good service"
      0.5 3.0/5 "Satisfactory"
      The process in getting this loan had been smooth and easy, where the loan amount which they had provided also had been satisfactory as well. The interest rate which they where charging had been nominal and there has not been any processing fee or any sort of extra charges which they had charged so far. Overall it had been a good experience with them.
      Was this review helpful? 1
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a personal loan from the HDFC bank for 2.5 lacs, it was a good experience, the interest was lower. I got the loan amount2-3 days. There were some issues with the address verification. Overall it has been a very good experience in taking a personal from the HDFC bank.
      Was this review helpful? 0
      , kurnool
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Excellent Service"
      0.5 5.0/5 "Blown Away!"
      I've been using the BankBazaar services for a while. They offered Excellent service, I got the loan with in 2 days. The customer support follow up was also good during the application. I never faced any issues during the application.
      Was this review helpful? 2
      , kurnool
      Reviewed on Jul 20, 2018
    • Fullerton Personal Loan
      "Very good service"
      0.5 4.0/5 "Great!"
      I took a ,personal loan from the Fullerton Rs. 2Lacs for 5 years. The loan experience was good, rate of interest is high. The whole application and the documentation process was smooth and hassle free. I got the loan amount quickly.
      Was this review helpful? 1
      , kurnool
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Good Service"
      0.5 5.0/5 "Blown Away!"
      I took a personal loan from the HDFC bank for 2 lacs, I applied at the branch and it was also pre-approved . There were no hassles during the application and documentation. It was a smooth personal loan experience. The interest rate was also nominal.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good Service"
      0.5 4.0/5 "Great!"
      I've been using the BankBazaar platform for a while. The response was good. The customer support follow up was also good during the application process. I never faced any issues during the application and the documentation. BankBazaar is a convenient platform to compare and choose various banking products.
      Was this review helpful? 0
      , haridwar
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Good"
      0.5 3.0/5 "Satisfactory"
      I have taken my personal loan via BANK BAZAAR . The customer service and responses was up to the mark. The website is very user friendly and easy to understand but few information which is given on the website is not consistent which can be worked on .
      Was this review helpful? 0
      , bangalore
      Reviewed on Jul 20, 2018
    • HDB Financial Services Personal Loan
      "Very good"
      0.5 4.0/5 "Great!"
      My personal loan was taken with HDB FINANCE. The loan amount was 3,30,000 and the interest rate was satisfactory and the tnrue period was 3 years,. I had a very smooth process here but the documentation was but tedious sine they requested lot of documents to submit but the process was very nominal. They have sanctioned the loan with the committed time.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Normal service"
      0.5 4.0/5 "Great!"
      The process in getting this personal loan had been a little slow and the process has took some delay. The loan amount which they had provided had been satisfactory but the interest rate has been a little high when compared with the market rate. I have taken this loan for the Home Renovation.
      Was this review helpful? 0
      , chennai
      Reviewed on Jul 20, 2018
    • HDFC Bank Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I took a personal loan from the HDFC bank for 2.3 lacs, the experience is good, The interest rate was normal. I got the loan amount with in 7 working days, the customer support follow up was also very good. it was a hassle free loan experience with the HDFC bank.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jul 20, 2018
    • Bank Bazaar Personal Loan
      "Average Service"
      0.5 3.0/5 "Satisfactory"
      I've been using the BankBazaar platform for a while. The service was good, customer support was good. I got the loan pretty soon. BankBazaar is a convenient marketplace to apply for for various financial products online.
      Was this review helpful? 2
      , mumbai
      Reviewed on Jul 20, 2018
    Common Loader Icon
  • reTH65gcmBgCJ7k
    This Page is BLOCKED as it is using Iframes.