South Indian Bank (SIB) is a prominent bank in India that has been offering reliable banking solutions for several years. You can make use of the bank’s advanced personal banking, NRI banking, business banking, and online banking services. Under the personal banking segment, the bank provides loans, accounts, deposits, mutual funds, and insurance.
The bank has an excellent section for different types of loans for multiple purposes. Some of the loans include personal loan, home loans, education loan, gold loans, rental loan schemes, property loans, SIB DÉCOR, mobi loans, etc.
The bank offers a personal loan product known as ‘SIB Personal Loan Scheme’. It is given for the purpose of handling personal financial needs such as medical expenses, home renovation, purchase of consumables, purchase of electronic goods, travel purposes, white goods, etc. It is offered to permanent employees of government companies or reputed private firms and companies. It is given to doctors with professional medical qualifications. It is also given to businessmen, NRIs, and other individuals who earn adequate income tax returns or a regular salary.
South Indian Bank has a full-scale customer care facility for each of its products. The bank aims at providing fast and easy-to-understand solutions to all its customers. Whether you are a loan borrower or an account holder with the bank, you will receive proper explanations and solutions for your queries.
Whenever you get stuck while choosing your personal loan tenure or while filling your loan application form, you can call the bank’s customer helpdesk instantly and get relevant assistance to move further.
When you need the bank’s help, you need not go all the way to a bank branch. Instead, you can just call the bank or send an email to the bank with your query. The bank is dedicated to helping out customers make sensible financial decisions at the right time. You can be assured that you will receive professional and precise support from the customer care executives at the bank’s call centre.
The following table shows the contact details of SIB’s customer care centre:
|Toll-free number||1800 425 1809 1800 102 9408|
|Contact number for NRIs||91 - 484 - 2388555|
|Customer care centre email email@example.com|
|Internet banking||0484 2388555|
|NRI cell||0484 2933557|
|Loan-related queries||0487-2420020 (488)|
|Ahmedabad||079-26580858, 26583048 079-26925501 079-25461790 02717-233282 02717-297896 079-65255525|
|Chennai||044-26162781 044-24455131, 24455141 044-24711288 044-25364524, 25383153 044-28603962 044-26421646 044-28549047, 28549048, 28429288 044-24796486 044-24980579, 24982116|
|Bengaluru||080-27841877 +91 9972242660 080-26797634 080-25577696 080-25580649, 25597459 080-26482638 080-25536679, 41116164 080-25574804 080-26530214, 26631869|
|Mumbai||022-28257418 022-22611209, 22614749, 22658974 022-22621872 022-22844133, 22812617, 22046148, 22026423 022-23854875, 23800122|
|Kolkata||033-23990048 033-24617624 033-22343558, 22343559 033-22749433 033-22624816 033-22153152, 22153151 033-24350225 033-23550176 033-25330008|
|Hyderabad||040-23110726 040-24755045, 24753925 040-23320668, 23320262 040-23412722 040-23754064 040-27845170 040-27897747, 27846336|
|Thiruvananthapuram||0470-2622377 0471-2400309 0471-2253315 0470-2656634 0470-2691144 0470-2836336 0470-2670009 0470-2678339|
|Ernakulam||0484-2625160 0484-2457010, 2452802 0484-2454462 0484-2745990 +91 9446761600 0484-2249895 0484-2518641 0484-2221601 0484-2334633 0484-2536521 0484-2400478 0484-2352699, 2364526|
The bank values feedback from its multiple customers. Hence, the bank has an online customer satisfaction survey. This is an online form that can be filled by any SIB customer. If you have taken a personal loan from SIB, you will need to select that in the online form. This will be followed by many questions about the quality of the product and you will also have to mention if you are satisfied with the bank’s services. Once you fill the full form, you will have to key in the captcha code, and then submit the form.
The bank also has a feedback form that is available on the bank’s website. You can download it, fill it, and send it to the bank’s email address, which is firstname.lastname@example.org or send it to the postal address of the bank’s head office.
In case you have any grievance regarding the bank’s services, you can register a grievance on the bank’s website itself. In the online grievance form, you will be required to fill your name, address, name of your bank branch, type of bank account, and type of product. You will then be required to write your complaint in detail. You will also have to mention if you have already filed the complaint at any SIB branch. After filling the verification code, you will have to click ‘Submit’.
You can get all your doubts regarding SIB personal loan by calling on the toll-free number! This way, you will not incur any additional costs to get in touch with the bank.
Ans: You can apply for a personal loan from South Indian Bank online by following the steps given below:
Ans: You can get your complaint registered by following the steps given below:
Ans: The contact details of the South Indian Bank Principal Nodal Officer is given below:
Mr. Raphael T J, Chief General Manager & Chief Information Officer,
South Indian Bank Ltd., Head Office, Mission Quarters,
PIN 680 001.
Tele : 0487-2420020,
Ans: You can check the status of your personal loan by following the steps given below:
Ans: SONA is the virtual assistant facility provided by South Indian Bank which is tasked to help you with any query. You can avail the facility on the South Indian Bank official website. You can click on it and enter your query in the message box and click on 'Ask'. The virtual assistant will help you with your query by providing the necessary details.
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