• South Indian Bank Personal Loan Customer Care

    The bank has an excellent section for different types of loans for multiple purposes. Some of the loans include personal loan, home loans, education loan, gold loans, rental loan schemes, property loans, SIB DÉCOR, mobi loans, etc.

    South Indian Bank Personal Loan

    The bank offers a personal loan product known as ‘SIB Personal Loan Scheme’. It is given for the purpose of handling personal financial needs such as medical expenses, home renovation, purchase of consumables, purchase of electronic goods, travel purposes, white goods, etc. It is offered to permanent employees of government companies or reputed private firms and companies. It is given to doctors with professional medical qualifications. It is also given to businessmen, NRIs, and other individuals who earn adequate income tax returns or a regular salary.

    South Indian Bank Personal Loan Customer Care

    The following table shows the contact details of SIB’s customer care centre:

    The following table shows the contact details of SIB’s customer care centre: 

    Toll-free number  1800 425 1809 and 1800 102 9408 
    Contact number for NRIs  91 - 484 - 2388 555 
    Customer care centre email address  customercare@sib.co.in 
    Internet banking  0484 2388 555 
    NRI cell  0484 2933 557 
    Loan-related queries  0487-2420020 (488) 
    Corporate Office  South Indian Bank Ltd.  Head Office  T. B. Road, Mission Quarters,  Thrissur - 680 001,  Kerala, India  Telephone Nos: +91-487-2420 020, 2420 058, 2420 113, 2436 666   Email: sibcorporate@sib.co.in 

    Contact Details for Regional Heads of South Indian Bank

    Region Head  Name and Address 
    Mr. PRAMOODA M.G.,  ASSISTANT GEN. MANAGER  AHMEDABAD  Shop No:415, Ward No:2, SAKAR VII,  4th Floor, Nehru Bridge Corner,  Ashram Road, Ahmedabad,  Gujarat – 380009                                        Phone Number: 079-26585600, 26585700                     (AGM Direct: 079-26581600) Email: ro1018@sib.co.in  
    Ms. REKHA V R,  DEPUTY GEN. MANAGER  BANGALORE  'SIB Arcade', No. 61 - Wheeler Road,  Cox Town, BANGALORE - 560005  Karnataka State.  Phone Number: 080 2547 9091, 2547 9092,  (DGM Direct: 25479090)  E-mail ID: ro1010@sib.co.in 
    Mr. BALA NAGA ANJANEYULU G,   DEPUTY GEN. MANAGER  CHENNAI  No. 14, Ground Floor, Hameediya Centre, Haddows Road, Nungambakkam, Chennai – 600 006 Phone Number: 044 2828 1109, 2827 1075, 2823 8250  E-mail ID: ro1005@sib.co.in 
    Mr. KRISHNA KUMAR P.,   DEPUTY GEN. MANAGER     COIMBATORE  PB No. 3868, 1084/ 1-5, Trichy Road,  Sungam, Coimbatore - 641 018  Phone Number: 0422 230 3618, 230 2398  E-mail ID: ro1002@sib.co.in 
    Mr. SIVARAMAN K.,  JOINT GEN. MANAGER  DELHI  3rd Floor, Plot No.21, 21/1,  Pusa Road, Karol Bagh,  New Delhi -110005  Phone Number: 011 42331664, 45128661  E-mail ID: ro1008@sib.co.in 
    Mr. BINOY R.K.,   DEPUTY GEN. MANAGER  ERNAKULAM  Door No. 9/839/A1 to A9, South Indian Bank Building, Infopark Road, Kakkanad, Rajagiri Valley,  Pin Code: 682 039   Phone Number: 0484 2771 361, 2771 363, 2771 369. Fax: 2771375,3939375  Email: ro1003@sib.co.in 
    Mr. SHASHIDHAR Y,  DEPUTY GEN. MANAGER    HYDERABAD   Door No.157/6, 1st Floor, CHAI Complex, 157/6, Staff Road, Gunrock Enclave, Sikh Village, Diamond Point, Manovikas Nagar P.O.,   Secunderabad - 500 009.  Phone Number: 040 – 2784 8404, 2784 8405 (Fax). 040 – 2784 8406 (DGM - Direct). E-mail ID: ro1014@sib.co.in 
    Mr. VARGHESE P.G.,  DEPUTY GEN. MANAGER      IRINJALAKUDA   Christ Nagar, AKP Junction., Irinjalakuda, PIN- 680 125. Phone Number: 0480 2829 236.   E-mail ID: ro1017@sib.co.in 
    Mr. JOJO ANTONY,  JOINT GEN. MANAGER    KANNUR  KVR Tower, Pampan Madhavan Road, Talap, Kannur, Pin - 670 002  Phone Number: 0497 2713 236.  E-mail ID: ro1016@sib.co.in 
    Mr. JILJITH J,  ASSISTANT GEN. MANAGER    KOLKATA  Door No: 20A, Ward No:63, 1st Floor, Flat No.1, Park Street, Kolkata. Pin - 700 016.  Phone Number: 033-4003 1212, 2265 0050  E-mail ID: ro1013@sib.co.in 
    Mr. FRANCIS P.J.,  DEPUTY GEN. MANAGER     KOTTAYAM  1st Floor, Regency Square, K K Road,  Collectorate P.O, Kottayam - 686 002  Phone Number: 0481 2567 927, 2567 929  E-mail ID: ro1009@sib.co.in 
    Mr. RAJESH I R,   DEPUTY GEN. MANAGER  KOZHIKODE  Door No: 7/1164 O, P, Q, R, S, Ward No:7, "Happy Towers", Vaikom Mohammed Basheer Road, Manachira  Kozhikode – 673 001.  Phone Number: 0495 2726 725, 26, 27.   E-mail ID: ro1004@sib.co.in   
    Mr. SREEJIL MUKUND,   ASSISTANT GEN. MANAGER    MADURAI  Madurai Regional Office, First floor, YMCA Building, Opposite Astoria Hotels, 70 Feet Road, Ellis Nagar, Madurai, Tamil Nadu, Pin code – 625 016  Phone Number: 0452-2300 205, 2300 206, 2300 207  E-mail ID: ro1015@sib.co.in 
    Mr. PRADEEP V N   DEPUTY GEN. MANAGER  MUMBAI  Mumbai Regional Office  804, Parinee Crescenzo,  "G Block", Bandra Kurla Complex  Bandra (East), Mumbai-400051  Phone Number: 022 6786 8888, 022 6786 8844 (Fax), DGM: 022 6786 8811, AGM: 022 6786 8822  E-mail ID: ro1001@sib.co.in 
    Ms. LAKSHMI DEVI C,  ASSISTANT GEN. MANAGER    PALAKKAD  Regional Office - Palakkad  D&D Arcade, Chittur Road,  Near Manapullikavu.,  Kunnathurmedu,  Palakkad – 678 013  Phone Number: 0491 2504 083, 2504 084  E-mail ID: ro1011@sib.co.in 
    Mr. EASWARAN S.,  DEPUTY GEN. MANAGER  THIRUVALLA  TMJ Complex,2nd Floor,  M. C. Road, Ramanchira, Muthoor P.O.,  Tiruvalla – 689 107.  Phone Number: 0469 2603 205  Ph (DGM): 0469 2603 203   E-mail ID: ro1012@sib.co.in 
    Mr. RENJITH R NAIR,  ASSISTANT GEN. MANAGER  THIRUVANANTHAPURAM  TC 31/151, YWCA Buildings, 3rd Floor,  M G Road, Statue Junction, GPO, 695 001  Thiruvananthapuram, Kerala  Phone Number: 0471 2469 584, 2469 558,  (DGM): 0471 2465 640  E-mail ID: ro1007@sib.co.in 
    Mr. MADHU M,  DEPUTY GEN. MANAGER  THRISSUR  Ward No. 50, 2nd Floor, Platinum Jubilee Building, P. B. No. 603 Civil Line Road, Near Children's Park,  Ayyanthole, Thrissur, Kerala - 680 003  Phone Number: 0487 2965 100  E-mail ID: ro1006@sib.co.in 

    South Indian Bank Grievance Redressal

    In case you have any grievance regarding the bank’s services, you can register a grievance on the bank’s website itself. In the online grievance form, you will be required to fill your name, address, name of your bank branch, type of bank account, and type of product. You will then be required to write your complaint in detail. You will also have to mention if you have already filed the complaint at any SIB branch. After filling the verification code, you will have to click ‘Submit’.

    You can get all your doubts regarding SIB personal loan by calling on the toll-free number! This way, you will not incur any additional costs to get in touch with the bank.

    FAQs on South Indian Bank Personal Loan Customer Care

    1. How can I apply for a personal loan from South Indian Bank?

      Ans: You can apply for a personal loan from South Indian Bank online by following the steps given below:

      • Visit the official website of South Indian Bank
      • Under 'Personal Banking', click on 'Loans'. Under it click on 'Personal Loan'
      • Click on 'SIB Personal Loan'
      • Scroll down and click on 'Application Form'
      • Print out the application form and duly fill it. Attach all the necessary documents and visit the nearest branch of South Indian Bank and submit them
      • The bank will verify the documents and if they found to be correct, the bank will disburse the amount to your bank account
    2. How can I get my complaint registered?

      Ans: You can get your complaint registered by following the steps given below:

      • Visit the official website of South Indian Bank
      • Scroll down the page and click on 'Complaint Registration'
      • You can get your complaint registered with the regional head. There will be a link, clicking on which will direct you to a new page. Enter the necessary details and click on 'Submit'. You can also register your complaint by sending it via post to the regional head, the details of which you can find on the official website of the bank
      • If your query is yet to be answered or if you are not satisfied with the solution to your query, you can get it escalated by registering the complaint with the Deputy General Manager, Customer Relations Dept. (CRD) at head office. You will find the complaint form in the same page under 'Complaint Registration' section. Fill the form and submit
      • If your query is yet to be resolved within 3 days of registering your complaint, you can approach the Principal Nodal Officer. You can either download the complaint form, fill it and send it to the address of the Principal Nodal Officer. You can also send your query by sending a mail to customercare@sib.co.in
      • If the Principal Nodal Officer fails to provide an appropriate solution to your problem, you can then approach the Banking Ombudsman. You will find the contact details on the official website of SIB
    3. What are the contact details of the Principal Nodal Officer?

      Ans: The contact details of the South Indian Bank Principal Nodal Officer is given below:

      Mr. Raphael T J, Chief General Manager & Chief Information Officer,

      South Indian Bank Ltd., Head Office, Mission Quarters,

      Thrissur, Kerala,

      PIN 680 001.

      Tele : 0487-2420020,

      Extn: 563

    4. How can I check the status of my personal loan?

      Ans: You can check the status of your personal loan by following the steps given below:

      • Visit the official website of South Indian Bank
      • Click on 'Online Banking'. Under it, click on Existing if you are a customer of the bank
      • Log in using your user credentials
      • Once you have logged in, you can visit the loan section under 'Menu'. You can then check your existing loans and click on the loan, the status of which you wish to check
      • Enter the reference/application number
      • You will be able to check the status of your personal loan
    5. What is SONA?

      Ans: SONA is the virtual assistant facility provided by South Indian Bank which is tasked to help you with any query. You can avail the facility on the South Indian Bank official website. You can click on it and enter your query in the message box and click on 'Ask'. The virtual assistant will help you with your query by providing the necessary details.

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