Multiple banks. Different interest rates. Call it a "conflict of interest".
  • Federal Bank Personal Loan Customer Care is Rated as "Great!" by 98245 Users

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    Personal Loan BYTES FROM OUR KITCHEN

    Federal Bank Personal Loan Customer Care

    Federal Bank is a prominent bank in India that caters to numerous banking needs of individuals across the country. The bank has several branches in different states of the nation. You can approach the bank to open an account, apply for a loan, get a selfie account, and lots more! The bank has an excellent online banking portal which will enable you to compare rates and fees, and also apply online. The bank specialises in personal banking services, NRI banking services, and business banking services.

    When you become a Federal Bank customer, you can register for their internet banking service to enjoy facilities quickly and conveniently without having to wait in long lines. The bank also has digital banking products such as mobile passbook, payment app, mobile banking app, etc. These options will help you have a smooth and comfortable banking process.

    Federal Bank Personal Loan Customer Care

    Federal Bank has a reliable and prompt customer care centre for personal loans and all the other products as well. The customer care facility of the bank is known as ‘Contact Centre’. It is the primary platform to get in touch with the bank for any queries related to any product or service offered by the bank. To get help from the knowledgeable and friendly customer representatives of the bank, you can dial the numbers of the bank. The table given below shows the contact details of Federal Bank:

    Pan India toll-free number 1800 - 425 – 1199 OR 1800 - 420 - 1199
    Number to dial from foreign countries +91- 484 – 2630994 OR +91-484-2630995
    Email address for general enquiries contact@federalbank.co.in
    Email address for FedNet internet banking enquiries fednetinfo@federalbank.co.in

    You can reach out to the executives of Federal Bank anytime of the day who are available 24 hours and 7 days a week. You will need to bear in mind that the bank representatives will assist you only when you provide your identification details to them accurately. Let us take a look at the identification details required for customer care support:

    When you make a general enquiry, you will need to give your account number and your full name. Apart from these details, you will be required to provide any of the two:

    • Customer ID
    • Address for communication that is stored in the bank’s records
    • Last 3 transactions

    When you make a query associated with FedNet Internet Banking, you will need to first give your FedNet User ID. Then, you will have to provide your full name and your email address that is registered in the records of the bank. You will also have to give your:

    • Date of birth OR
    • Customer ID

    Facilities Provided by Federal Bank Contact Centre

    • You can check the balance in your bank account.
    • You can get full details about the various products and services offered by the bank.
    • You can find out about interest rates and service charges levied for various loans and deposits.
    • You can check the status of your cheques.
    • You will be able to request to unlock your FEDNET account and even reissue your password.
    • You can find out about branches and ATMS of the bank.

    Federal Bank Telebanking Facility for Personal Loans and Other Products

    The bank has an advanced and trustworthy telebanking facility that functions through IVR (Interactive Voice Response). To make use of the telebanking feature, you will need to register through IVR. You will then get a Telebanking Personal Identification Number (TPIN) that will have 4 digits. You can utilise this feature through mobile phones or landline phones. It is very helpful to know everything about your personal loan.

    With the help of Federal Bank Telebanking Facility, you can:

    • Get information about your personal loan amount, loan installment amount, loan interest rate, and even loan installment due dates.
    • Check the balance of your account.
    • Request new cheque books.
    • Get details about your account, account number, maturity amount, and so on.
    • Transfer money from your account to another account or between your different accounts.

    Federal Bank Request a Call Back

    The bank also has a great ‘request a call back’ option. If you find any of the products offered by the bank interesting, you can find out more about it by requesting a call back from the bank. A representative from the bank will call you and help you out.

    To avail this option, you will need to go to the official website of the bank and go to the ‘Request a Call Back’ segment on the website. Here, you will find an online form. You can fill it with basic details and then click ‘Submit’. Once your form is received by the bank, you will get a call and then you can learn more about a product or service.

    With the help of Federal Bank Contact Centre, you can get your doubts clarified anytime of the day. You do not have to visit the branch and wait for your turn at the branch. Moreover, you do not have to worry if it is a bank working day or not. You can get proper help while sitting at home or at your office desk.

    Federal Bank Personal Loan

    Federal Bank has tailor-made personal loan options for you to handle your various expenses. These loan products will help you arrange your wedding plans, renovate your home, purchase the latest smartphone in the market, sponsor your child’s higher education, and lots more! With any of these personal loan options, you can meet your requirements without having to touch your hard-earned savings. Moreover, you can repay the loan comfortably by using the equated monthly installment (EMI) option.

    The repayment for these loans can be made through Standing Instruction (SI), Electronic Clearing Service (ECS), Fed Net, which is the bank’s internet banking platform, and Fed Mobile, which is the mobile banking app of the bank.

    Types of Personal Loans Offered by Federal Bank

    FedPremia: This is a personal loan product provided by the bank to salaried individuals. The minimum income requirement for this loan is Rs.50,000 per month. The maximum loan amount offered by this product is Rs.10 lakh. You will be required to repay this loan within 48 months. This loan is provided only in certain locations and they include New Delhi and NCR, Kochi, Chennai, Bengaluru, Mumbai, Thiruvananthapuram, and Pune. The application for this loan is processed quickly and requires simple documentation. The maximum age to apply for this loan is 55 years.

    Federal Easy Cash: This loan product is particularly designed for meeting one’s emergency expenses. The loan offers immediate funds to the applicant without any delay. This loan option is typically processed very quickly and is available in almost 1000 branches of the nation. You do not have to mention the purpose for your loan while applying for it. This loan will be given to you against certain instruments such as bank deposits, NSC, government and RBI cumulative bonds, government and RBI non-cumulative bonds, LIC insurance policies, IVP, KVP, etc. This loan is available at economical interest rates. Individuals, trusts, firms, and companies can apply for this specific loan.

    Federal Loan for Senior Citizens: Federal Bank offers an exclusive loan product for senior citizens. It is known as Federal Aashray Scheme. It is designed specifically to serve as an extra source of income for senior citizens who reside in India. There is a requirement that the applicant for this loan should be an owner of a self-acquired property in the country. The loan can be taken for any personal needs. The loan period ranges from 10 to 15 years. The life of the property needs to be at least 20 years. The monthly payout for this loan ranges from Rs.2,000 to Rs.25,000. The equitable mortgage of the self-acquired property which is provided by you as a security needs to be at least 60% of the loan amount. The applicant’s age needs to be at least 60 years and the spouse’s age should be at least 58 years.

    Federal Loan against Fixed Deposits: This product gives you a loan against fixed deposits, recurring deposits, and cash certificates. The loan amount will be up to 90% of the deposit amount loans against these deposits. These deposits should be free from any lien and should not be in the name of minors.

    Personal Loan Reviews

    • Bank Bazaar Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The helpline number was not easily approachable whenever I call the bank bazaar customer service, it does not connect with the representative. I have been using it for 6months. Earlier I took my credit, the process was simple. The mobile app is convenient to check the credit score and have no issues.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Better"
      0.5 4.5/5 "Excellent!"
      There was delay in the loan process and HDFC have taken around one month. The rate of interest and charges are little bit high compared to others. I have submitted the documents online and also to the executive. I can do pre closure with extra charges and part payment can be done after one year. The loan duration is 2 years.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Its Good"
      0.5 4.0/5 "Great!"
      I approached ICICI personal loan through online channel, ICICI taken care and disbursed the amount within two to three weeks of time, But I felt interest rate is good in Tata capital as compared to ICICI. But still I recommend ICICI bank its good.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Axis Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      I had taken this loan some time back and i had foreclosed this loan a long time back. The overall experience with them has been quite good where the interest rate with them has been nominal when compared with the market rate and there has not been any foreclosure charges with them.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Very Good Service"
      0.5 5.0/5 "Blown Away!"
      It has been quite a good experience i had with this loan and the loan amount which they had provided has been sufficient as well. The interest rate which they where offering has been nominal with the market rate, and there is some pre closure charges with them and there has also been some processing fee with them.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Quick Wind for the financial products"
      0.5 5.0/5 "Blown Away!"
      I never seen such kind of support any where like Bank Bazaar, whenever I update any request I get reply through msg or mail. Its a right path or helping source for the people to take the banking products on the time schedule. The customer support is very nice and helpful.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Professional Service"
      0.5 5.0/5 "Blown Away!"
      When I browsed the online channel, Tata capital is the one having less interest with zero processing fee. That is the reason I took this personal loan from them. The loan process was quite good, the processing time is less. The interaction between me and executive was professional.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Better"
      0.5 4.0/5 "Great!"
      Although I am not a frequent user of the site, Whenever I need any loans or card that time have visit their website. The website is fine enough. The customer service and response was better. Am using it approx for 6 months. Once have checked the credit score and loan process was simple.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      I took my personal loan from Early Salary through online portal. Everything was fine but executive said will come and collect the documents but nobody turned up . They said if I have refer my friend and will get discount but have not got any discounts. The rate of interest and charges are nominal.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • HSBC Bank Personal Loan
      "Good service"
      0.5 4.0/5 "Great!"
      I have been holding my personal loan with HSBC bank, ,they have given me sufficient loan amount was sufficient for me, and the rate of interest is very nominal compare to other in the market . There are no hidden charges they have charged me apart from EMI.
      Was this review helpful? 1
      , mumbai
      Reviewed on Jan 18, 2019
    • Kotak Personal Loan
      "Average"
      0.5 1.0/5 "Really Bad"
      I have taken a personal loan from Kotak Mahindra Bank and it was closed in the year of 2018. My experience is not good, have not received NOC on time. They need to improve the customer service. The rate of interest is more compared to others. The documentation process was easy but foreclosure is very difficult.
      Was this review helpful? 1
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      The customer service and response was good. I have been using bankbazaar.com for the first time and it was recommended by friend. The process was simple and faster. The mobile application is convenient and easy to compare with the banks. I have checked the credit score.
      Was this review helpful? 1
      , pune
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good"
      0.5 5.0/5 "Blown Away!"
      I have applied my personal loan in Tata Capital through online. The rate of interest and charges are nominal. I have received 2.7L excluding processing fee. The loan duration is 5 years. The documents are collected by executive as well as submitted online. They took max 8 to 9 days to deliver the loan.
      Was this review helpful? 1
      , pune
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Its Convenient"
      0.5 5.0/5 "Blown Away!"
      Its a good experience I had with Bank Bazaar, the entire loan process was smooth I don't want to anywhere. I got the door step service from the bank, the customer support guided well and helped me out through the process. The information is useful to compare the products.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • Tata capital Personal Loan
      "Good Experience with Tata Capital"
      0.5 5.0/5 "Blown Away!"
      I got best deal from Tata Capital, the customer support is proactive to process the loan application. But the loan disbursement got delay it should be faster. I got the better interest rate and its zero processing fee from the Tata Capital disbursement.
      Was this review helpful? 1
      , bangalore
      Reviewed on Jan 18, 2019
    • HDFC Bank Personal Loan
      "Interest rate should be standard"
      0.5 4.0/5 "Great!"
      I am not happy with HDFC, comparatively the rates are bit high. Its okay for me, the processing fee is also higher in HDFC, They told some interest but I got some other interest rate. I want to discuss with them and after august it will be one year then I close it.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 18, 2019
    • ICICI Bank Personal Loan
      "Good Experience"
      0.5 5.0/5 "Blown Away!"
      That was better experience, interms of rate of interest. ICICI bank agents are proactive they came to my place and collected the documents and done the process. Then I didn't interact with them. I got the better deal from ICICI on the personal loan.
      Was this review helpful? 1
      , hyderabad
      Reviewed on Jan 18, 2019
    • Bank Bazaar Personal Loan
      "Good customer support and satisfactory"
      0.5 5.0/5 "Blown Away!"
      The quick on their work, whatever I approached they helped me out. I could check all the information based on the requirement. Its a good customer support I can view all the banking options. I am getting promotional mails through the link I have raised the request for the credit card.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • Citibank Personal Loan
      "Rate of interest should be reduced"
      0.5 4.0/5 "Great!"
      Citi bank rate of interest is too high for the amount of Rs. 3 lakhs, they have taken some processing fee from the disbursement but it was quite nominal. The documentation process was smooth, on the expected time I got the loan amount from the bank.
      Was this review helpful? 2
      , hyderabad
      Reviewed on Jan 18, 2019
    • Early Salary Personal Loan
      "Excellent"
      0.5 5.0/5 "Blown Away!"
      The rate of interest and charges are nominal. I like the process which was much easier to proceed the personal loan. They did not required any documents and executive came for verification then loan amount was processed. I took 10K and it was paid through online.
      Was this review helpful? 1
      , chennai
      Reviewed on Jan 18, 2019
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