Federal Bank is a prominent bank in India that caters to numerous banking needs of individuals across the country. The bank has several branches in different states of the nation. You can approach the bank to open an account, apply for a loan, get a selfie account, and lots more! The bank has an excellent online banking portal which will enable you to compare rates and fees, and also apply online. The bank specialises in personal banking services, NRI banking services, and business banking services.
When you become a Federal Bank customer, you can register for their internet banking service to enjoy facilities quickly and conveniently without having to wait in long lines. The bank also has digital banking products such as mobile passbook, payment app, mobile banking app, etc. These options will help you have a smooth and comfortable banking process.
Federal Bank has a reliable and prompt customer care centre for personal loans and all the other products as well. The customer care facility of the bank is known as ‘Contact Centre’. It is the primary platform to get in touch with the bank for any queries related to any product or service offered by the bank. To get help from the knowledgeable and friendly customer representatives of the bank, you can dial the numbers of the bank. The table given below shows the contact details of Federal Bank:
|Pan India toll-free number||1800 - 425 – 1199 OR 1800 - 420 - 1199|
|Number to dial from foreign countries||+91- 484 – 2630994 OR +91-484-2630995|
|Email address for general firstname.lastname@example.org|
|Email address for FedNet internet banking email@example.com|
You can reach out to the executives of Federal Bank anytime of the day who are available 24 hours and 7 days a week. You will need to bear in mind that the bank representatives will assist you only when you provide your identification details to them accurately. Let us take a look at the identification details required for customer care support:
When you make a general enquiry, you will need to give your account number and your full name. Apart from these details, you will be required to provide any of the two:
When you make a query associated with FedNet Internet Banking, you will need to first give your FedNet User ID. Then, you will have to provide your full name and your email address that is registered in the records of the bank. You will also have to give your:
The bank has an advanced and trustworthy telebanking facility that functions through IVR (Interactive Voice Response). To make use of the telebanking feature, you will need to register through IVR. You will then get a Telebanking Personal Identification Number (TPIN) that will have 4 digits. You can utilise this feature through mobile phones or landline phones. It is very helpful to know everything about your personal loan.
With the help of Federal Bank Telebanking Facility, you can:
The bank also has a great ‘request a call back’ option. If you find any of the products offered by the bank interesting, you can find out more about it by requesting a call back from the bank. A representative from the bank will call you and help you out.
To avail this option, you will need to go to the official website of the bank and go to the ‘Request a Call Back’ segment on the website. Here, you will find an online form. You can fill it with basic details and then click ‘Submit’. Once your form is received by the bank, you will get a call and then you can learn more about a product or service.
With the help of Federal Bank Contact Centre, you can get your doubts clarified anytime of the day. You do not have to visit the branch and wait for your turn at the branch. Moreover, you do not have to worry if it is a bank working day or not. You can get proper help while sitting at home or at your office desk.
Federal Bank has tailor-made personal loan options for you to handle your various expenses. These loan products will help you arrange your wedding plans, renovate your home, purchase the latest smartphone in the market, sponsor your child’s higher education, and lots more! With any of these personal loan options, you can meet your requirements without having to touch your hard-earned savings. Moreover, you can repay the loan comfortably by using the equated monthly installment (EMI) option.
The repayment for these loans can be made through Standing Instruction (SI), Electronic Clearing Service (ECS), Fed Net, which is the bank’s internet banking platform, and Fed Mobile, which is the mobile banking app of the bank.
FedPremia: This is a personal loan product provided by the bank to salaried individuals. The minimum income requirement for this loan is Rs.50,000 per month. The maximum loan amount offered by this product is Rs.10 lakh. You will be required to repay this loan within 48 months. This loan is provided only in certain locations and they include New Delhi and NCR, Kochi, Chennai, Bengaluru, Mumbai, Thiruvananthapuram, and Pune. The application for this loan is processed quickly and requires simple documentation. The maximum age to apply for this loan is 55 years.
Federal Easy Cash: This loan product is particularly designed for meeting one’s emergency expenses. The loan offers immediate funds to the applicant without any delay. This loan option is typically processed very quickly and is available in almost 1000 branches of the nation. You do not have to mention the purpose for your loan while applying for it. This loan will be given to you against certain instruments such as bank deposits, NSC, government and RBI cumulative bonds, government and RBI non-cumulative bonds, LIC insurance policies, IVP, KVP, etc. This loan is available at economical interest rates. Individuals, trusts, firms, and companies can apply for this specific loan.
Federal Loan for Senior Citizens: Federal Bank offers an exclusive loan product for senior citizens. It is known as Federal Aashray Scheme. It is designed specifically to serve as an extra source of income for senior citizens who reside in India. There is a requirement that the applicant for this loan should be an owner of a self-acquired property in the country. The loan can be taken for any personal needs. The loan period ranges from 10 to 15 years. The life of the property needs to be at least 20 years. The monthly payout for this loan ranges from Rs.2,000 to Rs.25,000. The equitable mortgage of the self-acquired property which is provided by you as a security needs to be at least 60% of the loan amount. The applicant’s age needs to be at least 60 years and the spouse’s age should be at least 58 years.
Federal Loan against Fixed Deposits: This product gives you a loan against fixed deposits, recurring deposits, and cash certificates. The loan amount will be up to 90% of the deposit amount loans against these deposits. These deposits should be free from any lien and should not be in the name of minors.
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